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IHOP Complaints & Reviews

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IHOP - Horrible Management

Posted: 2014-06-21 by    Kristi Zaccaro
Complaint Rating:  0 % with 0 votes
The manager at the Brookpark IHOP started telling at an employee because she made a mistake. I told our server that he was making our visit uncomfortable, and she told the manager. He came into the dining area where we were sitting, all angry, and started to basically say that she deserves to be yelled at . I told him that he was being unprofessional by yelling at the employee and belittling her in front of everyone. He told me that he didn't care, and he walked away. Never apologized, and I told him that he needed to apologize to his employee, and he swore, then said, "ya that will never...
Complaint comments Comments Complaint country United States Complaint category Food

IHOP - Black Balling

Posted: 2013-12-05 by    mdr284
Complaint Rating:  0 % with 0 votes
I was relased from my job at IHOP on Warwick Blvd after being verbally harrased and disrespected by a co-worker, who speaks and handles all employess in the building the same way. The management PaulDale was on site and in the same room when the worker addressed me first and started to call me names and yell and curse at me in front of all of my co-workers including my manager Paul Dale who was the only manager on duty at the time and he completely ignored the matter. I went to my General Manager Robert Hopkins as well who told me to hush in front of another worker Max Phal when I repeated what...
Complaint comments Comments Complaint country United States Complaint category Fast Food Restaurants

IHOP - bad services and bad food

Posted: 2013-08-20 by    amanda doctorello
Complaint Rating:  0 % with 0 votes
Yesterday my family and I went to ihop in lynnwood on 196th and we waited almost half an hour to order our food. the waitress were to busy in the front talking not bringing all of the order in a timely manor. there was fruit flies above the area where we where seated and my sister and I got food posioning from ihop...
Complaint comments Comments Complaint country United States Complaint category Food

IHOP - South Dakota, Sioux Falls - extremely bad service

Posted: 2013-07-20 by    Angelia Harrington
Complaint Rating:  0 % with 0 votes
So I have visited your restaurant quite a few times over the last year. Everytime me and my family visit the service is worse than the last time. I don't normally file complaints. I mean afterall it is just food. At the same time every time I have visited the service has been terrible. The servers are always distracted. The managers are always rude. I assume they are managers because they don't wear the attire the rest of the staff do. Ive talked to the managers a few times even. I have over heard one of them even talking about consuming illegal drugs with a younger blonder server a couple...
Complaint comments Comments Complaint country United States, South Dakota, Sioux Falls Complaint category Fast Food Restaurants

IHOP - Kansas, Overland Park - Bad services

Posted: 2013-06-03 by    Tony Kent
Complaint Rating:  100 % with 1 votes
After church yesterday my friend & I goes to Ihop to eat like we always do. Its the Ihop at 9099 Metcalf Ave. Overland Park, Ks. 66212 (913-901-8899) Manger names Ramone. I order the Big Steak Omelette it had three pieces of steak on the omelette two in side and one on top. I send it back the manger came to my table and try to tell me it was 4 ounces of steak like I don't what 4 ounces of steak is it had 4 ounces of hash brown in the omelette 3 pieces of steak and 2 mushrooms on the whole omelette. So I told the manger that I didn't want it at all but had already started to eat the pancake....
Complaint comments Comments Complaint country United States, Kansas, Overland Park Complaint category Food

IHOP - Missouri, St Louis - The Worst Service Ever

Posted: 2013-03-31 by    Sarah`
Complaint Rating:  0 % with 0 votes
I went to an IHOP located in Clayton, Missouri. I go there occasionally and every time I go I receive horrible service. The waitresses are rude and have no idea how to interact with their customers. Tonight, after being seated it took our waitress almost 15 minutes to ask us what we wanted to drink. Keep in mind it was 10 at night and there was no rush. I ordered the Strawberry and Banana Danish Fruit Crepe. Yet when I received my food there were no bananas on my crepe. After our waitress brought our food she didn't come back for almost 20 minutes and when she did my boyfriend tried to tell...
Complaint comments Comments Complaint country United States, Missouri, St Louis Complaint category Restaurants & Bars

IHOP - Alabama, Mobile - unprofessional

Posted: 2013-03-22 by    leabeth
Complaint Rating:  0 % with 0 votes
Waited for 45 minutes after ordering and when waitress did not return we decided to leave. I found the waitress and was told the food ws just then being put on the grill. I asked how much we owe for the 2 Pepsi's we had and was ignored by waitress and manager.Never answered or told a price. So we walked out only to be chased down by "manager" who said we owed for the drinks. Told him that he did not say we owed so we were leaving. He asked if we wanted to take a theft charge over it and then proceeded to curse us. He never once told us an amount we owed but instead called us thieves...
Complaint comments Comments Complaint country United States, Alabama, Mobile Complaint category Restaurants & Bars

IHOP - Oklahoma, Lawton - harassment

Posted: 2013-03-09 by    KARAM SINGH VIRK
Complaint Rating:  0 % with 0 votes
3/8/13 is the date i walked into IHOP and was not offered any seating by any means. After two of my friend had left from being seated for coffee i intended on staying to finish my own and looked forward to ordering a meal since i was off duty and starving. I was then told to abandon my my table and find place elsewhere. after waiting to be seated for 3 hours i was harassed by the manager twice within twenty minutes of waiting with no line that evening to be told to find elsewhere to be until the company policy read by me obliged the manager to find me seating. i had already finished a meal and ordered...
Complaint comments Comments Complaint country United States, Oklahoma, Lawton Complaint category Fast Food Restaurants

IHOP - Arkansas, Little Rock - No service

Posted: 2013-02-14 by    Susan Barefield
Complaint Rating:  100 % with 1 votes
When we first went in the hostess said let me make sure I have tables set up, there was only 2 of us. She seated us in a corner booth and left. The waiter visited the table next to us 3 times while we waited to be served. We waited almost 10 mins. when we got up to leave, the waiter went out of the restaurant to speak with someone in a car. The hostess did not say anything when we went by her going out the door. She had 2 other people she was showing to a table when I told them good luck on getting served because we did not get served. So we went to Denny's...
Complaint comments Comments Complaint country United States, Arkansas, Little Rock Complaint category Food

IHOP - New Jersey, East Brunswick - Owner

Posted: 2013-02-06 by    Ashle
Complaint Rating:  0 % with 1 votes
I suggest no one eat here, the hostess and owner are very rude. In East Brunswick around lunch time my sister and her friend went to IHOP for some free pancakes only to be disrespected when they came up short for a donation. The host was rude as she commented "Why don't you check your coach purses for some change" along with the comment of "I hope you don't end up in the hospital anytime soon" from the host named Tracy. Upon returning hours later and enjoying pancakes my sister and brother were yet assaulted again. This time by the OWNER named Joan. when leaving they...
Complaint comments Comments Complaint country United States, New Jersey, East Brunswick Complaint category Bullying and Harassment at Work

IHOP - Florida, Lakeland - rude comments

Posted: 2013-01-27 by    adorkablebeauty
Complaint Rating:  0 % with 0 votes
As I was in this restaurant to eat, I sat fairly close to the kitchen. The whole time I heard the cook complaining about a customer. From what I can only assume, she is a frequent customer. I assume this because he stated he had already cooked for her as if that mattered. then he stated she could find elsewhere to hang out. I personally don't care how many times someone comes into a restaurant or how well you know them. If they are a paying customer then you treat them as such. I myself found the comments rude and can only imagine how the young lady felt....
Complaint comments Comments Complaint country United States, Florida, Lakeland Complaint category Food

IHOP - California, Merced - Managment

Posted: 2013-01-04 by    miss.Review
Complaint Rating:  0 % with 0 votes
Manager doesnt care about the resturaunt or employees, she says if customers dont like it then fine they can leave mc donalds is right around the corner, she brings her husband to work and he just stares at the female employees rear and makes them feel uncomtrable and she the manager takes it out on us, all there bacon is done in the morning and is in a little pot ready for customers all day its gross she is having a affair and is involving the employees in covering up for her infront of her husband she talks to sexually to the employees...
Complaint comments Comments Complaint country United States, California, Merced Complaint category Food

IHOP - Ohio, Chillicothe - Employees and Managers

Posted: 2012-11-25 by    AADULT
Complaint Rating:  0 % with 0 votes
I am an employee of this Ihop but currently seeking work elsewhere. The Management staff play favorites and allow some staff to hang in the office instead of take care of customers and not to mention choosing who will be wrote up depending if they like that person. Sometimes the rules are enforced but then again it depends on who they are. Most of the staff come into work and are high on drugs like adderall (not prescribed), pot, pills, and xanax (prescribed or not) and the managers know about this and do nothing about it. Some of the serving staff would rather talk about everyone elses business...
Complaint comments Comments Complaint country United States, Ohio, Chillicothe Complaint category Restaurants & Bars

IHOP - Texas, Odessa - How your food is being Cooked

Posted: 2012-11-10 by    N/A........
Complaint Rating:  100 % with 2 votes
You should be very concerned on who & how your food is being cooked. As a cook for IHOP everybody doesn't have the same work ethic as I . But my main concern is that the food that is being prepared is it safe? In my many of years working in the restaurant business i have never seen anything like this (EVER). I have personally witness the Cross Contamination Poultry (CHICKEN) & (BEEF) not only that the handling of raw meat which is contaminating your FOOD To Sum It Up In Two Words (FOOD - POISOING). Attention if you have ever had a bad case of (Diarrhea) after eating at IHOP chances or you have...
Complaint comments Comments Complaint country United States, Texas, Odessa Complaint category Food

IHOP - Utah, Logan - very bad management

Posted: 2012-10-18 by    glad to be out of there
Complaint Rating:  50 % with 2 votes
I just Quit my job at the Logan Ihop, the way they are allowing that place to be ran is so wrong, the new manager in charge is so rude, and has not got a clue about how to manage or lead a staff, she is so worried about the drama that goes on in her own home, and brings it to work with her, drug dealling, drinking, fighting, and her family and their problems, she is the worst manager i have ever had, the company really needs to check who they are letting be in charge of that place, it is a nightmare, bad choice on there part... She told me not to throw something away that the date was expired, just...
Complaint comments Comments Complaint country United States, Utah, Logan Complaint category Restaurants & Bars

IHOP - Utah, Logan - food

Posted: 2012-10-15 by    Leo Gets
Complaint Rating:  0 % with 0 votes
I wont be back to this establishment again, the service is poor, the servers stad behide the wall thinking that no one can hear the coments they are saying about us, I was very put off by a female server and the lady that was in charge, I think she was called Kaylene or something to that nature, she was bad mouthing the guest, and using profanity, I wont bring my buisness back to that reataurant again, the food was great but the service is very poor, Angies is where I will go from this point on...
Complaint comments Comments Complaint country United States, Utah, Logan Complaint category Nature & Environment

IHOP - Utah, Logan - bad managment

Posted: 2012-10-04 by    still employed
Complaint Rating:  100 % with 1 votes
I wish to mot be known, I still work at the Logan Ihop I want to keep my job, but I over heard the new manager and two of the servers commenting on how they got the General Manager fired... they were very excited about hurting her reputation, and making her look really bad to the area directer, he didn't want to hear the good things about the manager just the bad, she was black balled. I am now looking for another job, but wanted to say that there is something wrong with the way things work in this restaurant. The new manager is evil, cold hearted and knew just what she was doing to make the...
Complaint comments Comments Complaint country United States, Utah, Logan Complaint category Restaurants & Bars

IHOP - California, San Bruno - NON WORKING CAMERAS

Posted: 2012-08-27 by    AIR14
Complaint Rating:  0 % with 0 votes
As any store, whether it is a restaurant/clothing/computer costumer and safety is FIRST well not at this ihop.
I got my wallet and phone stolen from someone sitting next to us i know the faces but it wouldve have been much more helpful if pictures had surfaced from WORKING CAMERAS, apparently this ihop's cameras have not been working for some time now the ones inside and in the parking lot. That just shows how costumers and their safety is not a priority something has to be done here this cant go unheard!!...
Complaint comments Comments Complaint country United States, California, San Bruno Complaint category Food

IHOP - Virginia, Newport News - Management

Posted: 2012-08-12 by    Tired Tired 1
Complaint Rating:  100 % with 3 votes
Im am an employee at ihop on warwick blvd, and really love the job but we have very bad management the employees dont really have a voice in the store .The general manager has the part owner which is a cook and his wife which is a host running our store because hes scared of them.Every time an employee has a problem they fill like theres no one to go to!!!The part owner is disrepectful and down talks everyone so its no point of even talking to him his wife is rude and barks orders all day and had the employees moods messed up all day, when we all try to be happy at work. Its seems like they are...
Complaint comments Comments Complaint country United States, Virginia, Newport News Complaint category Business & Finances

IHOP - Connecticut, Bloomfield - Horrible Work Envoriment

Posted: 2012-08-08 by    The Miz
Complaint Rating:  0 % with 1 votes
I'm a employee at Ihop in Bloomfield ct and I've been working there for almost six years the manager and owner of the store have absolutley no idea how to operate the store as a restaraunt we are always out of everything from food products codements not to mention that as employees we get treated like crap we get called peaces of trash theives also over worked and underpaid and this needs to stop the waitresses get desrespected by management the habits of this manager named Nazir Cheema takes food from the outside of the restaraunt and tries to make us re sell it to costumets inside I've...
Complaint comments Comments Complaint country United States, Connecticut, Bloomfield Complaint category Employers


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