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Grand Incentives Complaints & Reviews

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Grand Incentives - Florida - refund

Posted: 2013-04-23 by    Tamaras
Complaint Rating:  100 % with 2 votes
I made a travel plan was told it was not available and now have tried for 4 months to get a refund. I call and they hang up on me....
Complaint comments Comments Complaint country United States, Florida Complaint category Travel & Vacations

Grand Incentives - Florida, Sarasota - Have not returned deposit

Posted: 2013-02-12 by    sstiltner
Complaint Rating:  0 % with 0 votes
I tried to schedule a vacation using my certificate multiple times and every time I was told the area and times requested were not available. I then requested a return of the $50 deposit and have received no response. I keep calling but give up after being on hold for over 20 minutes waiting to speak to someone....
Complaint comments Comments Complaint country United States, Florida, Sarasota Complaint category Travel & Vacations

Grand Incentives - Florida, Sarasota, Florida - Failure to deliver cruise voucher

Posted: 2013-02-12 by    Miemani
Complaint Rating:  0 % with 0 votes
DO NOT TRY TO DO BUSINESS WITH ANY COMPANY WITH THE NAME GRAND INCENTIVES, WONDERLAND INCENTIVES, OR INTERNATIONAL TRAVEL CENTERS. My husband & I attended a travel presentation put on by International Travel Center in February 2012. We did not buy the services, but were promised a 7-night cruise among some other offers. We submitted all the paperwork (much of it laden with typos) to the proper addresses (Wonderland Incentives and Grand Incentives) and sent (regrettably) a few checks to cover so-called administrative costs. Well, here it is one year later, after making at least one phone call a month...
Complaint comments Comments Complaint country United States, Florida, Sarasota, Florida Complaint category Travel & Vacations

Grand Incentives - Florida, Sarasota - Fraud in offers

Posted: 2013-01-14 by    gpomper
Complaint Rating:  0 % with 0 votes
This company pretends to provide two-day vacations for people attending a time-sharing presentation. We attended a program in Atlantic City, NJ, and declined to buy. After many attempts, we were able t book two nights at Ramada Plaza in Fort Lauderdale, FL. We needed to cancel the reservation, but could not reach the company until the day before our scheduled arrival Jan. 15. They took an hour to answer the phone. Then they declined to return our reservation payment. The money is probably gone, but the company should be notified of its deceptive practices, and censured. Thir confirmation # is 1592915.
Complaint comments Comments Complaint country United States, Florida, Sarasota Complaint category Travel & Vacations

Grand Incentives - California - Scam! Not a free hotel stay. Company will NOT refund my $70

Posted: 2013-01-09 by    Irene Q
Complaint Rating:  0 % with 0 votes
I received a Grand Incentive certificate for a FREE 2 night hotel stay. I paid $70 during registration and mailed in my 3 hotel location/dates in November 2012. I was denied all 3 choices and was told to resubmit my choices. After hearing horrible reviews about Grand Incentives and booking my own trip, I requested a refund. I have made 3 attempts to contact them with no response. (Email in December: no response, Email from website in January: no response & Called & left a message in January: no response) I am extremely frustrated and irate that Grand Incentives quickly took my $70 deposit/registration...
Complaint comments Comments Complaint country United States, California Complaint category Hotels

Grand Incentives - Illinois - scam

Posted: 2013-01-02 by    kmcgee808
Complaint Rating:  100 % with 1 votes
i have been trying to contact this company for a week and no one ever picks up the phone, I'm on hold for at least half an hour and still no one picks up the phone, i just need to let them know that i sent them my form via certified mail but the business was closed for the day and they need to reschedule delivery because only the receiver can reschedule it, not the sender. i have already given 740$ to this company for my trip for me and my husband to visit family in Hawaii and so far it has been nothing but the runaround, I'm starting to think that my 740$ is money i just wasted, being...
Complaint comments Comments Complaint country United States, Illinois Complaint category Travel & Vacations

Grand Incentives - Florida, Davie - Was promised two free airline tickets,for attending travel seminar

Posted: 2012-12-31 by    moustache
Complaint Rating:  0 % with 0 votes
Was promised two free airline tickets & $100 gas vocher.Was told to fill out regristration form, and sent it to their office 11-21-2012.Received a letter of denial stating that i didnt sent it certified mail.They never told me that or stressed the fact, of certified mail.These people are your typical SCAMMERS!!!. Can you look in to this, before somebody loses a lot of money.
Thank You

Information enclosed...
Complaint comments Comments Complaint country United States, Florida, Davie Complaint category Scam & Fake Checks

Grand Incentives - Florida, Sarasota - Failure to Refund Money

Posted: 2012-12-20 by    Loraine M
Complaint Rating:  100 % with 1 votes
Awful customer service! AWFUL! Christie Pelham should NEVER get on the phone with a customer/client. She and customer service should never be in the same sentence much less paragraph!

DO NOT PURCHASE vouchers/certificates FROM GRAND INCENTIVES or any of the other names that they use. I was told that they have 17 different websites!!!

Please know that I have had the absolute WORST experiences with Grand Incentives. I have called them 6-10 times since ordering the incentives package from them (I am a travel professional), to get some specifics on the many different vouchers/certificates...
Complaint comments Comments Complaint country United States, Florida, Sarasota Complaint category Travel & Vacations

Grand Incentives - Florida, Sarasota - failure to refund deposit

Posted: 2012-12-18 by    Maureen O
Complaint Rating:  100 % with 1 votes
This is the most duplicitous company I have ever dealt with. They have failed to send me a refund of my $100 deposit even though I've Faxed them copies of the money orders for the depost and the certified mail receipts on 3 occasions. I was assured (2 months ago!) that the refund had just been sent out. When I called on several occasions to inquire about the whereabouts of this refund, I was put on hold for several minutes and then mysteriously disconnected. After reading all the complaints on this site (which I wish I had seen earlier), I can't believe this company is still in business--it's...
Complaint comments Comments Complaint country United States, Florida, Sarasota Complaint category Travel & Vacations

Grand Incentives - Further Inconvienence

Posted: 2012-12-01 by    Gary Nem
Complaint Rating:  100 % with 2 votes
Update for me, after posting here the 1st time on this company, where I sent in my requests four months in advance to get something back almost 2 months later to have " Nothing available " for all 3 choices, I requested my deposit of $50 dollars back since my vacation dance card was now full & the vocher could no longer help & would be expired by the time next years trips come . I got NOTHING, I was forgotten until I came on here & told my story where all of a sudden, they were anxious to help .
They wanted me to send my info which I no longer had since I gave up but told them if...
Complaint comments Comments Complaint country United States Complaint category Vacation Clubs

Grand Incentives - Where's my refund

Posted: 2012-11-30 by    Gary Nem
Complaint Rating:  0 % with 0 votes
Going to post another one on this company - but recieved a voucher from a blood center, sent my deposit in 4 months in advance of my trips along with my 3 choices & got " not available " on all 3 & wanted my refund back for services / deposit not needed .
Waited months with no reply, so I made complaint here where all of a sudden, a reply was given about how they were sorry & they would refund my deposit of $50 & on november 2nd 2012, I had an e-mial saying my refund was being processed & should take 2 weeks, it's 4 weeks now & considering I am in the same state, even if they...
Complaint comments Comments Complaint country United States Complaint category Vacation Clubs

Grand Incentives - Florida - Fraud Fraud Fraud

Posted: 2012-10-31 by    Gary Nem
Complaint Rating:  100 % with 2 votes
Recieved vocher for 2 nights free hotel stay at select areas, 2 of which fit my vacation plans to a tee, my 1st choice was Sedona, Az, where I wanted to go on Wed & Thu, planned in april when I was going in September, so I made that my 1st choice & Scottsdale my 2nd since it was there & I was still going on Wed no matter what & threw Nashville in as my 3rd choice since I could fit it in, but mainly to have 3 choices & sent in my $50 deposit & this was early june .

It was only after that did I see a country mile long of complaints against this company & feared the worse & 2 months...
Complaint comments Comments Complaint country United States, Florida Complaint category Vacation Clubs

Grand Incentives - Fraud company

Posted: 2012-10-30 by    Gary Nem
Complaint Rating:  100 % with 2 votes
Recieved a Free Vaction Vocher from the Blood Center of South Florida for donating & saw that they had places in the vacation spot I had planned, Sedona Az . I had to submit 3 choices & give a $50 deposit which I did in early June & it was shortly after I sent things out was when I 1st saw this & read about all the nightmares & hope I wouldn't have 1, I did . In early August, I got a letter from them saying that " None of my choices were available " ( What a shock ) so I tried to call to get my deposit back, I did read about nightmares people were having just to get them, saying "...
Complaint comments Comments Complaint country United States Complaint category Vacation Clubs

Grand Incentives - Florida, Sarasota - The requirements are rediculous

Posted: 2012-10-02 by    Sandy56
Complaint Rating:  86 % with 7 votes
I completed their forms and sent the money order. Our trip was voided! They said our form was not completely filled out. I tolded her the only fields that I didn't complete was the fax number because we don't have one. She told me that I should have put NA, none or a line thru it! I told her there wasn't anything indicating that I needed to put NA, none or line if you don't have a fax number. She said it doesn't matter, the form was not completely filled out and I should have read the instructions! Really? they voided the trip because of that? Rediculous! They returned the...
Complaint comments Comments Complaint country United States, Florida, Sarasota Complaint category Vacation Clubs

Grand Incentives - Fraudulant company

Posted: 2012-08-30 by    Sara11z
Complaint Rating:  0 % with 0 votes
Do not waste your time and money. This is a fraudulent company. Before sending them $50 X 2, registration fee for a promised free airfare, take a look at the rules and conditions. You will realize that there is not a single week during your eligibility time to travel. All weeks fall before or after a holiday. It is all calculated! They will never return your money back either. They have many complains on BB. I am not sure why this company is still open and continue ripping off people....
Complaint comments Comments Complaint country United States Complaint category Airlines

Grand Incentives - Florida, Sarasota - Cruise not honored

Posted: 2012-08-01 by    Wanda Lester
Complaint Rating:  0 % with 0 votes
We were given a certificate for a 7 day cruise on 3-22-12 as a gift for attending their presentation in Roanoke Va. We sent our 100.00 deposit by money order as we were requested to do on 4-12-12. All of our paper work has been summit ed and we have nothing. They won't even tell you anything when you call after you finally get to speak to someone after waiting for hours to get through. I want my money back . How do I get it? Wanda Lester wslester08@aol.com 6213 Potts Creek Rd Covington Va 24426...
Complaint comments Comments Complaint country United States, Florida, Sarasota Complaint category Travel & Vacations

Grand Incentives - Company is a waste of time

Posted: 2012-07-24 by    Pissed in Connecticut
Complaint Rating:  100 % with 1 votes
This company is horrible!!! I have called multiple times and every time i call i am told to call back on a later date and that is when i can even get a hold of somebody, usually i just sit on hold for up to 2 hours at a time to even talk to someone, everyone there has an attitude and nobody there is competent enough to answer any questions, i "won" my trip which already is false advertising when you have to pay a $50 room deposit, i have wasted too much time on this company including writing this complaint so others don't waste their time...
Complaint comments Comments Complaint country United States Complaint category Travel & Vacations

Grand Incentives - Florida, Sarasota - all-inclusive vacation

Posted: 2012-07-24 by    flipper7622
Complaint Rating:  75 % with 4 votes
My fiance and I were lured to a Chef Master sales pitch with the promise of a 3 night all-inclusive stay in Costa Rica, Dominican Republic, or Mexico, which has turned out to be complete BULL! There is a lot of fine print and detailed instructions, that if not followed to the tee, will automatically VOID your vacation! Processing times are ridiculous and there are numerous restrictions that make it nearly impossible to take the vacation in the first place! Call wait times are offensive. I also posted a review on Grand Incentive's Facebook page, which was immediately removed...wonder why! Their...
Complaint comments Comments Complaint country United States, Florida, Sarasota Complaint category Travel & Vacations

Grand Incentives - Florida - WILL NOT REFUND 50.00 DEPOSIT OR ANSWER PHONES

Posted: 2012-07-04 by    JAM1216JAM
Complaint Rating:  100 % with 5 votes
I donated platelets for Community Blood Center and was given 2 night hotel stay.
I sent it in to give to my son and received a Certificate number, certificate code and expiration date. Two times we sent 3 options for places and both times was told not enough advance notice and then the locations require Sun to Wed stay not telling which ones.
I have faxed 4 times to return my deposit and tried calling several times to be on hold for as long as 25 minutes.
WHAT KIND OF AN OUTFIT IS THIS???????...
Complaint comments Comments Complaint country United States, Florida Complaint category Travel & Vacations

Grand Incentives - North Carolina - no one answers the phone cant get refund

Posted: 2012-06-28 by    jkyalj
Complaint Rating:  100 % with 1 votes
We sent in our requested 3 places and dates for travel. We were told it didn't have to be on certain dates for the trip, now they are "unable to process our date request" because it isn't on a sunday through wednesday. We have called many times trying to get someone on the phone so we can just get our refund, but the line either has a busy signal or you are put on hold and no one answers. I was able to leave a message but no one has called back! Terrible company!!!...
Complaint comments Comments Complaint country United States, North Carolina Complaint category Travel & Vacations

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