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Grand Incentives Complaints & Reviews

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Grand Incentives - ripoff

Posted: 2015-06-02 by    slbren
Complaint Rating:  0 % with 0 votes
This is a scam! I was given a certificate for 4 days 3 nights vacation to mexico. LOL I really thought I was going! they sent me papers to complete and send in certified mail, I complied with everyon of them. I thought I had read them all completly until the end they give you a rules page that is typed in #6 font and then give you a planning form to fill out... if you do not read the whole page of details you WILL miss some little rule and then your vacation is VOID without question they refund your money that they have been holding for 6 months and earning interest on. That is the scam. No matter...

Grand Incentives - refund long in coming

Posted: 2015-02-18 by    Michelleg731
Complaint Rating:  0 % with 0 votes
We were not able to find any dates to use a free 2 night vacation voucher from Grand Incentives. Big surprise there (not!) after reading a lot of reviews on the company! So I requested our deposit back that we had to send in in order to even choose dates in the first place. This should have been my first clue-why pay when you don't even have dates booked yet?! Anyway, after the guaranteed 8-10 weeks turn around on receiving my deposit back, I had yet to hear anything. I called twice a week for 2 months checking on the refund, only to be told every time that it "should" go out with...

Grand Incentives - took my money & fake vacation

Posted: 2014-12-09 by    donnylwatson
Complaint Rating:  100 % with 1 votes
they had my wife & I thinking we were going to hawaiii, several timjes I sent certified mail, there always was a problem with them, & they took several hours of our time plus 100$.this is a scam 7 it stressed us out so extreamly, we r going to Hawaii, but from no help from them.they just kept srtringing us along until today, the year was up, so there suppost to send us our money.wat about sll the certified mailo? &all the orher nonsence??should I chat with my attorney?very upset! Don L. Watson USMC...

Grand Incentives - horrible

Posted: 2014-09-03 by    shywanda
Complaint Rating:  100 % with 1 votes
Grand Incentives is by far the worse company to go deal with. I sent my deposit in February and here it is September and haven't received it yet. I called at least twice every two weeks and be on hold for at least 45 min. And all they say is that your refund haven't been processed yet. They are a bunch of scam artist....

Grand Incentives - Hateful and uninformed call center

Posted: 2014-06-17 by    Flossytot
Complaint Rating:  100 % with 2 votes
Was offered this vacation voucher, tried to pay deposit online but now I have to mail it in!?? And my vacation plans are now no longer options because I've tried for days to get someone on the phone. When I finally get a rep, 45 minutes after being on hold. She was mean, rude, and just plain useless as far as providing any info. Do NOT offer this incentive to your employees!! They will HATE you for it!!...

Grand Incentives - Florida - refund

Posted: 2013-04-23 by    Tamaras
Complaint Rating:  100 % with 2 votes
I made a travel plan was told it was not available and now have tried for 4 months to get a refund. I call and they hang up on me....

Grand Incentives - Florida, Sarasota - Have not returned deposit

Posted: 2013-02-12 by    sstiltner
Complaint Rating:  0 % with 0 votes
I tried to schedule a vacation using my certificate multiple times and every time I was told the area and times requested were not available. I then requested a return of the $50 deposit and have received no response. I keep calling but give up after being on hold for over 20 minutes waiting to speak to someone....

Grand Incentives - Florida, Sarasota, Florida - Failure to deliver cruise voucher

Posted: 2013-02-12 by    Miemani
Complaint Rating:  0 % with 0 votes
DO NOT TRY TO DO BUSINESS WITH ANY COMPANY WITH THE NAME GRAND INCENTIVES, WONDERLAND INCENTIVES, OR INTERNATIONAL TRAVEL CENTERS. My husband & I attended a travel presentation put on by International Travel Center in February 2012. We did not buy the services, but were promised a 7-night cruise among some other offers. We submitted all the paperwork (much of it laden with typos) to the proper addresses (Wonderland Incentives and Grand Incentives) and sent (regrettably) a few checks to cover so-called administrative costs. Well, here it is one year later, after making at least one phone call a month...

Grand Incentives - Florida, Sarasota - Fraud in offers

Posted: 2013-01-14 by    gpomper
Complaint Rating:  0 % with 0 votes
This company pretends to provide two-day vacations for people attending a time-sharing presentation. We attended a program in Atlantic City, NJ, and declined to buy. After many attempts, we were able t book two nights at Ramada Plaza in Fort Lauderdale, FL. We needed to cancel the reservation, but could not reach the company until the day before our scheduled arrival Jan. 15. They took an hour to answer the phone. Then they declined to return our reservation payment. The money is probably gone, but the company should be notified of its deceptive practices, and censured. Thir confirmation # is 1592915.

Grand Incentives - California - Scam! Not a free hotel stay. Company will NOT refund my $70

Posted: 2013-01-09 by    Irene Q
Complaint Rating:  0 % with 0 votes
I received a Grand Incentive certificate for a FREE 2 night hotel stay. I paid $70 during registration and mailed in my 3 hotel location/dates in November 2012. I was denied all 3 choices and was told to resubmit my choices. After hearing horrible reviews about Grand Incentives and booking my own trip, I requested a refund. I have made 3 attempts to contact them with no response. (Email in December: no response, Email from website in January: no response & Called & left a message in January: no response) I am extremely frustrated and irate that Grand Incentives quickly took my $70 deposit/registration...

Grand Incentives - Illinois - scam

Posted: 2013-01-02 by    kmcgee808
Complaint Rating:  100 % with 1 votes
i have been trying to contact this company for a week and no one ever picks up the phone, I'm on hold for at least half an hour and still no one picks up the phone, i just need to let them know that i sent them my form via certified mail but the business was closed for the day and they need to reschedule delivery because only the receiver can reschedule it, not the sender. i have already given 740$ to this company for my trip for me and my husband to visit family in Hawaii and so far it has been nothing but the runaround, I'm starting to think that my 740$ is money i just wasted, being...

Grand Incentives - Florida, Davie - Was promised two free airline tickets,for attending travel seminar

Posted: 2012-12-31 by    moustache
Complaint Rating:  0 % with 0 votes
Was promised two free airline tickets & $100 gas vocher.Was told to fill out regristration form, and sent it to their office 11-21-2012.Received a letter of denial stating that i didnt sent it certified mail.They never told me that or stressed the fact, of certified mail.These people are your typical SCAMMERS!!!. Can you look in to this, before somebody loses a lot of money.
Thank You

Information enclosed...

Grand Incentives - Florida, Sarasota - Failure to Refund Money

Posted: 2012-12-20 by    Loraine M
Complaint Rating:  100 % with 1 votes
Awful customer service! AWFUL! Christie Pelham should NEVER get on the phone with a customer/client. She and customer service should never be in the same sentence much less paragraph!

DO NOT PURCHASE vouchers/certificates FROM GRAND INCENTIVES or any of the other names that they use. I was told that they have 17 different websites!!!

Please know that I have had the absolute WORST experiences with Grand Incentives. I have called them 6-10 times since ordering the incentives package from them (I am a travel professional), to get some specifics on the many different vouchers/certificates...

Grand Incentives - Florida, Sarasota - failure to refund deposit

Posted: 2012-12-18 by    Maureen O
Complaint Rating:  100 % with 1 votes
This is the most duplicitous company I have ever dealt with. They have failed to send me a refund of my $100 deposit even though I've Faxed them copies of the money orders for the depost and the certified mail receipts on 3 occasions. I was assured (2 months ago!) that the refund had just been sent out. When I called on several occasions to inquire about the whereabouts of this refund, I was put on hold for several minutes and then mysteriously disconnected. After reading all the complaints on this site (which I wish I had seen earlier), I can't believe this company is still in business--it's...

Grand Incentives - Further Inconvienence

Posted: 2012-12-01 by    Gary Nem
Complaint Rating:  100 % with 2 votes
Update for me, after posting here the 1st time on this company, where I sent in my requests four months in advance to get something back almost 2 months later to have " Nothing available " for all 3 choices, I requested my deposit of $50 dollars back since my vacation dance card was now full & the vocher could no longer help & would be expired by the time next years trips come . I got NOTHING, I was forgotten until I came on here & told my story where all of a sudden, they were anxious to help .
They wanted me to send my info which I no longer had since I gave up but told them if...

Grand Incentives - Where's my refund

Posted: 2012-11-30 by    Gary Nem
Complaint Rating:  0 % with 0 votes
Going to post another one on this company - but recieved a voucher from a blood center, sent my deposit in 4 months in advance of my trips along with my 3 choices & got " not available " on all 3 & wanted my refund back for services / deposit not needed .
Waited months with no reply, so I made complaint here where all of a sudden, a reply was given about how they were sorry & they would refund my deposit of $50 & on november 2nd 2012, I had an e-mial saying my refund was being processed & should take 2 weeks, it's 4 weeks now & considering I am in the same state, even if they...

Grand Incentives - Florida - Fraud Fraud Fraud

Posted: 2012-10-31 by    Gary Nem
Complaint Rating:  100 % with 2 votes
Recieved vocher for 2 nights free hotel stay at select areas, 2 of which fit my vacation plans to a tee, my 1st choice was Sedona, Az, where I wanted to go on Wed & Thu, planned in april when I was going in September, so I made that my 1st choice & Scottsdale my 2nd since it was there & I was still going on Wed no matter what & threw Nashville in as my 3rd choice since I could fit it in, but mainly to have 3 choices & sent in my $50 deposit & this was early june .

It was only after that did I see a country mile long of complaints against this company & feared the worse & 2 months...

Grand Incentives - Fraud company

Posted: 2012-10-30 by    Gary Nem
Complaint Rating:  100 % with 2 votes
Recieved a Free Vaction Vocher from the Blood Center of South Florida for donating & saw that they had places in the vacation spot I had planned, Sedona Az . I had to submit 3 choices & give a $50 deposit which I did in early June & it was shortly after I sent things out was when I 1st saw this & read about all the nightmares & hope I wouldn't have 1, I did . In early August, I got a letter from them saying that " None of my choices were available " ( What a shock ) so I tried to call to get my deposit back, I did read about nightmares people were having just to get them, saying "...

Grand Incentives - Florida, Sarasota - The requirements are rediculous

Posted: 2012-10-02 by    Sandy56
Complaint Rating:  86 % with 7 votes
I completed their forms and sent the money order. Our trip was voided! They said our form was not completely filled out. I tolded her the only fields that I didn't complete was the fax number because we don't have one. She told me that I should have put NA, none or a line thru it! I told her there wasn't anything indicating that I needed to put NA, none or line if you don't have a fax number. She said it doesn't matter, the form was not completely filled out and I should have read the instructions! Really? they voided the trip because of that? Rediculous! They returned the...

Grand Incentives - Fraudulant company

Posted: 2012-08-30 by    Sara11z
Complaint Rating:  0 % with 0 votes
Do not waste your time and money. This is a fraudulent company. Before sending them $50 X 2, registration fee for a promised free airfare, take a look at the rules and conditions. You will realize that there is not a single week during your eligibility time to travel. All weeks fall before or after a holiday. It is all calculated! They will never return your money back either. They have many complains on BB. I am not sure why this company is still open and continue ripping off people....


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