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Electrolux Complaints & Reviews

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Electrolux - Faulty microwave product received

Posted: 2014-07-13 by    Mohsin Sayyed
Complaint Rating:  0 % with 0 votes
Purchase date :-
25/05/2014 form Star CJ online shoppe.

Demonstration date ;-
01/06/2014, (Product is not working due to Magnotone & Told to call at
service center number :-1802001212).

Call Date to customer
care:- 02/06/2014.(No feed back received)

1st complaint date at
customer care:- 04/06/2014 (complaint number EPUN0406140062, no feed back
received.)

2nd complaint date at
customer care :- 02/07/2014(complaint number EPUNE020714119

After second
complaint person...
Complaint comments Comments Complaint country India Complaint category Consumer Electronics

Electrolux - defective products

Posted: 2014-06-13 by    Joe Wonder1
Complaint Rating:  100 % with 1 votes
I had two electrolux refrigerator model numbers ei28bs56isf,
I believe both of them being the same model. We brought the first one about
three years ago in November, they both had an ice dispenser in the door along
with a water dispenser . The first ice dispenser started acting up about a year
and an half later and it took me over a half a dozen calls to electrolux until
they decided to give me a replacement refrigerator. That is also including the
first service call that I had to pay for, in which the same problem happen
about a month later, but...
Complaint comments Comments Complaint country United States Complaint category Washing Machines

Electrolux - Fooled by a "bargain"

Posted: 2014-01-20 by    Mrs. Gee
Complaint Rating:  0 % with 0 votes
Home destroyed by fire 01/2012. I tried to save money by purchasing items used for new home. 04/2012 came across a "great deal" on CL for a set of Electrolux appliances (French door fridge, double oven range and microwave). They were only 4 months old and being sold because of seller's pending divorce. The microwave was still in the box. My home was not completed until 01/2013. I had thought about purchasing warranties but never got around to it. The previous owner told me the ice maker was "tempermental"...I have never gotten it to work. About 6 months ago the freezer started...
Complaint comments Comments Complaint country United States Complaint category Appliances

Electrolux - Very low quality

Posted: 2014-01-15 by    Ivaylo Lilovski
Complaint Rating:  0 % with 0 votes
Electrolux washing wachine bought in 2011 turned into a pice of scrap only two and a half years later. The machine was used under normal conditions but the motor burned out. The cost of the machine is 300 euro and repair costs for new engine and PCU are of the same amount. So after just two and a half years I have a piece of scrap looking like brand new. Never buy anything from this brand....
Complaint comments Comments Complaint country Bulgaria Complaint category Consumer Electronics

Electrolux - Poor appliances

Posted: 2013-09-23 by    Frank Noti
Complaint Rating:  100 % with 1 votes
In 2009 my wife and I decided to remodel our kitchen. The highlight of the kitchen was going to be the futuristic looking appliances of Electrolux. My wife beamed as we looked at the appliances on the showroom floor, I cringed at the price tag but fell back on the old "you get what you pay for" mantra. So I shelled out $10, 000 for a refrigerator, dishwasher, stove and range hood. The appliances arrived and truly were the jewel of the kitchen. The products looked great, the only problem was that other than looking beautiful they were pretty much useless. The first problems occurred with...
Complaint comments Comments Complaint country United States Complaint category Appliances

Electrolux - Misleading

Posted: 2012-09-12 by    monte1234
Complaint Rating:  0 % with 0 votes
I was quite disappointed by luck of response either by Mr. Depolo John
Operation manager at Karl's and Electrolux customer service.dept.

When we were shopping for appliances for our new kitchen, we didn’t have Electrolux or Karl’s store in mind.
The promises of sales personnel:at Karl's : for Best internet price, large rebates, and lower tax (as shipped from affiliated store) convinced my wife to purchase the more expensive appliances.
We were assured that the count down for rebates start on delivery day, as we were not ready at purchase...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Electrolux - Bad Product and Customer Care

Posted: 2012-07-10 by    Rocco Belcastro
Complaint Rating:  0 % with 0 votes
Fourteen months into a $2, 000 Electrolux induction stovetop purchase "the thing" died. To add salt to the wound, we're 3 weeks into "the thing" dying and no fix in sight. Upon calling their service department I was responsible with making service arrangements through their local service provider. I gave Electrolux the error code so they knew the faulty part but still waited 1 week for them to tell me what I already told them, Now it's 1 week to order the part and 1 week to reschedule for the local service provider to install the part. The Electrolux Stovetop is crap...
Complaint comments Comments Complaint country United States Complaint category Appliances

Electrolux - Nebraska, Omaha - Terrible quality & support

Posted: 2012-05-29 by    thod02
Complaint Rating:  100 % with 1 votes
I purchased all new Electrolux appliances for my kitchen exactly two years ago. Since that time I have had the double oven fixed once, the refrigerator fixed four times and then finally replaced and most recently the microwave has gone out.

Its only been two years (almost to the day) and I have spent countless hours working with Electrolux and repair people on the phone and at home (missing work on several occasions). I now have to pay a trip charge to have the microwave looked at and will have to pay labor to fix it.

In two years these very expensive appliances should...
Complaint comments Comments Complaint country United States, Nebraska, Omaha Complaint category Appliances

Electrolux - Queensland - caught fire

Posted: 2012-05-11 by    ilovemygranny
Complaint Rating:  100 % with 1 votes
my ELECTROLUX AIRCONDITIONER CAUGHT FIRE
Had i not been awake at the time i would not be here now
THEY COULD NOT CARE LESS OFFERED NO HELP JUST EXCUSES AND REFUSALS
I thought they would be falling over themselves to help me HOW WRONG I WAS
Wrote to CEO australia and worldwide just refusal letters for australia nothign from Stockholm CEO just referred back to aust CEO who refused to do nothing'
THEY JUST DONT CARE
unless yOu want to be treated in this most disgusting careless uncompassionate uncaring no goodwill for their customer just NOTHING
DONT...
Complaint comments Comments Complaint country Australia, Queensland Complaint category Consumer Electronics

Electrolux - New Mexico, Placitas - Bad Service and Products

Posted: 2012-01-19 by    Frances Zeller
Complaint Rating:  100 % with 1 votes
Hello Chris,
I am not happy with the service or answers your Electrolux agents provided me today.
We saved and saved then purchased our dream house. I wanted everything to be perfect when re-doing the kitchen. Was told by the sales agent that Electrolux was top of the line. So, in 2006 my husband and I purchased four of your "Icon" products. We purchased the double convection wall oven, convection microwave, dishwasher and the side by side refrigerator. And, it was not cheap. Within the first week my oven exploded and glass shattered all over my kitchen. That oven was replaced....
Complaint comments Comments Complaint country United States, New Mexico, Placitas Complaint category Products & Services

Electrolux - not giving any service.

Posted: 2011-05-23 by    amitava nag
Complaint Rating:  0 % with 0 votes
within warranty period. electrolux company is not giving any warranty.my e mail id is amitav.n.n@gmail.com...
Complaint comments Comments Complaint country India Complaint category Appliances

Electrolux - Problems with new appliances

Posted: 2011-03-17 by    MayDonna
Complaint Rating:  0 % with 1 votes
Recently ordered ELECTROLUX - EW23CS70IS side by side refrigerator- as soon as it arrived noticed one of the drawers was not installed correctly- a repairman came out to fix it- was a problem with the wiring. Then a few weeks later the water dispenser was no longer working. By the time another repairman came out it was working again..they refused to replace it until it again stopped working which happened soon after. They have now replaced the door and for the time being the water is working again- for now. The repairman seemed to indicate this is a common problem. We also had probelms with the...
Complaint comments Comments Complaint country United States Complaint category Appliances

Electrolux - Washer and Dryer

Posted: 2011-03-07 by    tara31
Complaint Rating:  100 % with 2 votes
My husband bought an Electolux Washer and Dryer on 12/24/09. Since then we have had two service calls, one for the washer and one for the dryer. Well tonight I do a load of laundry only to find out there is no water coming into the machine, it will not spin, and it smells like the motor was burning up. Of course my warranty expired so tomorrow I will have to call and pay for a repairman to come out. NOT HAPPY and will NEVER buy their crappy products again. They should come with a lifetime warranty with the way these things break down. We paid over 2500 for the two and this is crazy!! If you want...
Complaint comments Comments Complaint country United States Complaint category Washing Machines

Electrolux - Faulty DFF40

Posted: 2011-01-07 by    Shobhit Dilwaria
Complaint Rating:  0 % with 0 votes
I am having the same kind of issue with the this DFF 40 refrigirator.. Ever since I have bought it, I am having the trouble and god knows how much money I have already spent on getting this PCB thing replaced every year. Ridiculou service / Pathetic management / Hopeless product and the kind of attitude the service guys show to us, its all the more frustrating. Moreover, the parts and service is so very expensive, I dont see a reason why an authorized service guy should be called. ELECTROLUX SUX. Any one in authority listening?...
Complaint comments Comments Complaint country India Complaint category Appliances

Electrolux - Hawaii - $4,000 Refrigerator, NO ICE

Posted: 2011-01-07 by    helgahans
Complaint Rating:  100 % with 3 votes
Purchased Electrolux french door refrigerator (Model #EW23BC70IS1) for about $4k on 7/10/2009. After less than 6 months...1st malfunction...freezer stopped working on 1/4/2010. 2nd time on 3/15/2010 and 3rd time on 12/27/2010. In between some ice and no ice, many flooding incidents and long periods without any ice at all.
We have been very patient hoping new parts would permanently resolve the ice maker problem...this did not happen.
After reading many other blogs and complaints regarding these refrigerators, there seem little point in a replacement as consumers still have the same...
Complaint comments Comments Complaint country United States, Hawaii Complaint category Appliances

Electrolux - PROGRAM ERROR

Posted:    thecoverage
Complaint Rating:  0 % with 0 votes
EWLI129FLGWT WASHING MACHINE FULLY AUTOMATIC

ERROR ON PROGRAMING

RQST YR KIND ASSIST TO USE
CTC NBR 050-6902479...
Complaint comments Comments Complaint country United Arab Emirates Complaint category Dry Cleaners & Laundry

Electrolux - North Carolina - Commercial Appliance

Posted:    DPR Inc.
Complaint Rating:  0 % with 0 votes
Repeated missed delivery dates for appliances and poor service to customers with in-warranty issues led us to drop the line. Buyer beware of Electrolux....
Complaint comments Comments Complaint country United States, North Carolina Complaint category Consumer Electronics

Electrolux - no cooling

Posted:    SavioRaj
Complaint Rating:  0 % with 0 votes
from the month of May 2010 servicing the fridge till now 18 oct 2010 is not working i have paid 6000 approx to them...
NO proper response...i have called them so many time...Very poor response...
Complaint comments Comments Complaint country India Complaint category Consumer Electronics

Electrolux - Georgia - Product flaws

Posted:    nelyed
Complaint Rating:  100 % with 2 votes
I purchased an Electrolux EI23CS55GS1 Side by Side refrigerator on 10/2008. Keep in mind that the manufacturers warranty is 1 year. I have 3 reasons why I do not recommend that you waste your money on this product. First, there seems to be issues with the temperature on the refigeration side because milk or any other product that contains cream spoils quickly if it is placed on the top shelf. Although the front panel indicates 37 degrees fahrenheit, Ice seems to build on the internal side of the refigerator. If the milk products are placed on lower shelves, the milk products last slightly longer....
Complaint comments Comments Complaint country United States, Georgia Complaint category Appliances

Electrolux - Not even 3 years are completed since purchase of the fridge and we have to fill gas every year

Posted:    Gicarnasse
Complaint Rating:  0 % with 0 votes
REPEATED GAS FILLING COSTING 1800 per each fill.not even 3 years are completed since purchase of the fridge and we have to fill gas every year this is ridiculous....
Complaint comments Comments Complaint country United States Complaint category Appliances

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