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Edible Arrangements Complaints & Reviews

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Edible Arrangements - Florida, Roseland - poor quality

Posted: 2015-07-08 by    Tony Ten
Complaint Rating:  100 % with 1 votes
I received an e mail for 15% off any purchase over $50.00 today, all I had to do was enter the code SAVE 1550 it does not work, when I called I was told that the order that I please for $101.00 had to be upgraded. Thats not what the ofter stated, I ordered the gift anyway and was there when it arrived I have got to say it was not good. I would tell you send flowers instead and avoid this company....

Edible Arrangements - did not deliver but was paid

Posted: 2015-04-05 by    Tneresa Newman
Complaint Rating:  0 % with 0 votes
I ordered a nearly $200 fruit arrangement on Thursday April 2 and paid in full. I called the Wellington FLORIDA office this morning to find out the status of the delivery. Not only did they not create the promotional EASTER arrangement, the store manager, Sue told me to 'f-myself.'. According to her computer, the EASTER arrangement was to be delivered in May. She stated that they do no review their orders despite requesting telephone number to contact the customer for any issue. Now, my 7 grandchildren were cheated out of a gift and I have paid nearly $200 for nothing but heartache. How...

Edible Arrangements - Crystal Lake Store 1086

Posted: 2015-04-04 by    Krose8
Complaint Rating:  0 % with 0 votes
Horrible Customer Service, I place an order a week in advance, called 2 times to make sure all was okay, was promised it was out for delivery. It wasn't!!! It never got there and then they LIED and said it was delivered on the online confirmation. BEWARE, don't trust them, I am still waiting for the promised return phone call from the owner. Plus they were extremely RUDE on the phone....

Edible Arrangements - shaving time cards/safety

Posted: 2015-02-18 by    be honest evil people
Complaint Rating:  0 % with 0 votes
I took a temporary job over Valentine's at this store to see if they followed the rules. I worked many hours, but got paid for 3 hours less. I was told by a current employee that this is standard practice by the new manager. Well let it be said, shaving time card's is illegal. I worked for a labor union, and this store has violated a rule by working people 55 and over for 14 hours to 15 hours with only a 10 minute break. (True they provided the food.) They also had me climb into a semi to load and unload the arrangements. It was their job to teach temporary employees how to operate the...

Edible Arrangements - ruined anniversary

Posted: 2014-10-09 by    leebradley
Complaint Rating:  100 % with 1 votes
I paid over $107 to have 24 choc dipped strawberries delivered to my partner and specified that it had to be a morning delivery. September 21st.
He waited all day because I had to tell him that a surprise was on it's way, but no delivery. I called the store in down town L.A. And was given a two hour window for mid afternoon, their excuse was that they had ran out of boxes and could reach my cell phone. By 5pm nothing had arrived. I called again to be told that the product had not even been picked up and they needed to wait for refrigerated transport. Long story short. He received a phone...

Edible Arrangements - Harrassment

Posted: 2013-11-07 by    moussey
Complaint Rating:  50 % with 2 votes
Edible Arrangements delivered 4 fruit baskets to my home. Obviously the wrong address was put on it - I told the delivery man that he had the wrong address. When I looked at the names I said it wasn't mine. I knew one of the names said I would call the union about the delivery. Driver didn't want to wait. They were delivered at 1:10 pm. I leave for work at 1:45. At 7:30 at night this stranger came to my door - I spoke with him - quote: I want the baskets back - I'm the manager and am $300. out of pocket. Not my problem I told him. When I called the union they said I should keep the...

Edible Arrangements - Massachusetts, Waltham - delivery

Posted: 2013-10-11 by    mary corliss
Complaint Rating:  0 % with 0 votes
On Oct. 7/13, I ordered an arrangement from Edible Arrangements at 100 commercial, Leominster, Ma to be delivered on Ocr. 8th.The order was sent to the Waltham store where apparently they had a "computer" glitch and no order was delivered, and I was not notified. When I finally tracked the order down, I was offered $5.00 the bill. By this time, it was Oct.10th.$5.00 was an insult, at the very least, there should have been an apology!...

Edible Arrangements - Connecticut - Deceptive Business Practices

Posted: 2013-08-22 by    Pualani
Complaint Rating:  0 % with 0 votes
I ordered an arrangement over the required $50.00 in order to participate in their promotion of a $29.99 gift. I entered the promotional code 1229, which was advertised at the TOP of their website and completed my order. I also entered my email address in order to receive a $10.00 gift certificate, **IF** I allowed Edible Arrangements to send me emails.

Before ordering, I chose a franchise within 4 miles of my home and when the order went through, it showed a franchise 12 miles away. I called the franchisee to find out why the promotional gift did not show up on my order. They said...

Edible Arrangements - New Jersey - delivery & presentation

Posted: 2013-02-22 by    Shannie boo
Complaint Rating:  100 % with 1 votes
I called the site 4 times to ask about my order and I was told that the driver would be delivering my order before 7pm and yes when it arrived it was 7pm but when I saw it the presentation was horrible it looked like the strawberries had been sitting for over a month they were all discombobulated in the box I was so disappointed in this particular edible arrangement site...

Edible Arrangements - Arizona, Queen Creek - Soggy Fruit

Posted: 2013-02-18 by    Teresa N
Complaint Rating:  100 % with 1 votes
Received Chocolate covered strawberries and Chocolate covered apples for Valentine's Day from my son and his girlfriend and the fruit was soggy and wasn't edible. So disappointed!!!...

Edible Arrangements - Massachusetts, Brockton - Rude and Unprofessional Treatment

Posted: 2013-02-15 by    lakishasneed
Complaint Rating:  100 % with 2 votes
The most awful treatment ever. i was called racial slurs and hung up on after making several attempts to find out the status of my order. I asked to speak to a manager. i was told that it was a franchise and everyone there was related and I would be told the same thing by whomever I spoke with. They threatened to cancel my order after I had my family member waiting all day for delivery. Never again will I order from Edible Arrangements....

Edible Arrangements - refused to issue refund after promise made, stalking issues by their managment

Posted: 2013-02-10 by    Edible Arrangements run by Crooks 2
Complaint Rating:  100 % with 3 votes
my sign required the number 2 since the previous sign in was already taken.
Edible Arrangements Run By Crooks 2

Refused to issue refund when the flowers were never delivered. They still have my money and their product.
Refund was promised and then re-nigged.

Corporate behavior seems to mirror local behavior since they have been sued by 270 of their own franchises....

Edible Arrangements - Florida, Tampa - poor quality/missing items

Posted: 2012-12-28 by    donna nonono
Complaint Rating:  100 % with 1 votes
It cost me $86 to send unripe fruit to my family in Florida. Not even ONE chocolate covered strawberry. (photo of item ordered showed 7) They say they will call within 48 hours and its been 4 days..not a call back. They DO NOT back their product. They do not CARE. Once they have your money, the lack of quality of their fruit is basically tough crap.. and the fruit IS TOUGH CRAP. photo of item ordered, below... asked family to send photo of item recvd....

Edible Arrangements - Maryland, Timonium - Inedible fruit

Posted: 2012-11-21 by    shellywood
Complaint Rating:  100 % with 2 votes
Ordered an arrangement for my daughter's birthday party. While the strawberries were delicious, the rest of the fruit was hard and dry. The honeydew melon was white and you couldn't even bite into it. I called the company twice trying to speak with a manager and never heard back from them after leaving messages. Very disappointed in the quality of the fruit!...

Edible Arrangements - Louisiana, Baton Rouge - Just want your Money!!!

Posted: 2012-05-06 by    nikdemgroup
Complaint Rating:  0 % with 0 votes
My “Sour experience” began on Wednesday, May, 2, 2012 at 3:28pm when my daughter called me from her school bus saying, “Mom did you get me an edible arrangement for my birthday? I see the truck pulling up to our school” as her bus was pulling off the parking lot. Needless to say, I was beyond upset at the fact that my daughter’s milestone birthday was ruined by the laziness, inconsiderateness, insensibility of your staff, and the fact that “you were not there when I needed you to be there”.
I went into the 5720 Corporate Blvd. location (Store #1183)...

Edible Arrangements - Order not delivered

Posted: 2012-02-26 by    Rudolf004
Complaint Rating:  0 % with 0 votes
It is incredible. On February 4, 2012 I went to Edible in Ave. Main in Bayamon, PR to place an order for San Valentine’s Day.

First, the service was discourteous. The attending, Mr. Jesus was rough and do not help me to make the best selection according to my budget. When I asked for the manager, he told me that he is the Manager. Wao!, He is the Manager and he has this attitude, I can’t believed this!

Second, when I paid, I requested a receipt and he denied it, because he said that he don’t give receipts for San Valentine’s Orders, but he is...

Edible Arrangements - Oklahoma, Oklahoma City - refusal to deliver same day

Posted: 2012-02-10 by    summer hill
Complaint Rating:  100 % with 2 votes
i got online on 02/10/12 shortly before 4pm to order for my aunts birthday party which i had to miss. i was called back 45 minutes later by a lady named donna to tell me they woudn't be delivering on same day because it was too late in the day. i said i didnt understand becuase they were open til 7. she said there was nothing she could do it would be delivered tomorrow. i got online to send my feedback and she contacted me again. she said she didnt understand my problem she explained herself well and asked if i wanted to cancel the order. i said no i just wouldnt be using this company again....

Edible Arrangements - Do not use this business

Posted: 2012-01-23 by    Gruzheve
Complaint Rating:  100 % with 3 votes
I ordered a $63. chocolate strawberry arrangement on Feb. 8, 2011 to be delivered to my husbands place of business on Valentine's Day. Lori talked to me about where the business was and assured me it would be no problem getting there before the end of the work day. At 3:30pm Feb. 14th, I called to see why the order had not been delivered yet, the lady answering the phone assured me it was on the delivery truck and would be there before 5pm. At 4:40pm I called the Florida Solar Energy Center and asked the front desk if there had been a delivery for my husband. "NO!" was the answer....

Edible Arrangements - Arizona - charged and no delivery

Posted: 2011-08-14 by    Autumn Simril
Complaint Rating:  100 % with 1 votes
Ordered basket for my son. After checking site saw the item was "delivered". After I received no call from him, I had to call and ask if he received it. (this was to be a surprise) he said he received a call from someone at edible arrangements and they asked if he would be there for the next two hours he said yes, no one has delivered the basket to this day. They did however manage to get 115.00 from my credit card!...

Edible Arrangements - Discrimination over priced friut baskets

Posted: 2011-08-05 by    thelmamack
Complaint Rating:  67 % with 3 votes
This company over charges for fruit cut from a cookie cutter there arrogant and cant speak english or write english theres nver to much promotions with this company for amereicans and there is alot of identity theft at the 1437 sams drive location, poor management, and the employees take the abuse of the manager who dares u to speak your mind you better shut up theres not of work be n done n here or go home no talking or you will be suspended and if you looking for a raise we sent your money overa seas where here to charge almost 100 dollars for our cookie cutter fruit baskets and we use you stupid...

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