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Edible Arrangements Customer Care Service

Edible Arrangements, LLC

95 Barnes Road
United States - 06492

Customer Support Phone Numbers

+1 203 774 8000 2 1
+1 877 363 7848(Customer Service) 1 0
+1 203 774 0531 0 0

Edible Arrangements Complaints & Reviews

Edible Arrangements / Fruit Arrangement

Reviewer32892 on Feb 20, 2016
Ordered on Feb 5th as a Valentines Day gift. Website says its been delivered but recipient never received it. Called the Edible Arrangements store that was handling the order (Edible Arrangements - 1505 1640 King Street Suite 102 Alexandria, VA 22314) and was told they will call me back AFTER...

Edible Arrangements / Valentine's day delivery

Chriss4198 on Feb 15, 2016
Fool me once. Single worse company I have ever experienced. Messed up my fiances birthday but figured everyone deserves a second chance. No valentine's delivery today. Called at 6p and was promised it was on the way. 11p and not delivered. Local store doesn't answer and national...

Edible Arrangements / Unprofessional, poor service

Mia Treadwell on Sep 1, 2015
Online order valued over $170 placed on 8/25/15, scheduled for pick up on 8/27/15 was neither ready nor acknowledged at the pick up site. I arrived to pick up an order that was paid in full and the incompetent employee had the nerve to give me attitude when I requested a full refund. She...

Ediblearrangements.com / I can't reach the seller, who promised news about the order

Morales on Jul 25, 2015
I bought large chocolate bunny from the company www.ediblearrangements.com. I placed the order on Friday, but the seller provided the confirmation email, where he informed me that the order would be sent on Monday. On Monday, I haven’t received any news on Monday. I emailed the...

Edible Arrangements / poor quality

Tony Ten on Jul 8, 2015
I received an e mail for 15% off any purchase over $50.00 today, all I had to do was enter the code SAVE 1550 it does not work, when I called I was told that the order that I please for $101.00 had to be upgraded. Thats not what the ofter stated, I ordered the gift anyway and was there...

Ediblearrangements.com / They didn't provide the order within the agreed time

waik on Jul 2, 2015
We had a party before Christmas holidays and we ordered food, drinks and gifts from the website www.ediblearrangements.com. The whole order was available and we paid for it, but they hadn’t delivered the order within the promised terms. We started to call them and asked to hurry, because we...

Edible Arrangements / did not deliver but was paid

Tneresa Newman on Apr 5, 2015
I ordered a nearly $200 fruit arrangement on Thursday April 2 and paid in full. I called the Wellington FLORIDA office this morning to find out the status of the delivery. Not only did they not create the promotional EASTER arrangement, the store manager, Sue told me to...

Edible Arrangements / Crystal Lake Store 1086

Krose8 on Apr 4, 2015
Horrible Customer Service, I place an order a week in advance, called 2 times to make sure all was okay, was promised it was out for delivery. It wasn't!!! It never got there and then they LIED and said it was delivered on the online confirmation. BEWARE, don't trust them, I am...

Edible Arrangements / shaving time cards/safety

be honest evil people on Feb 18, 2015
I took a temporary job over Valentine's at this store to see if they followed the rules. I worked many hours, but got paid for 3 hours less. I was told by a current employee that this is standard practice by the new manager. Well let it be said, shaving time card's is illegal. I...

Edible Arrangements / ruined anniversary

leebradley on Oct 9, 2014
I paid over $107 to have 24 choc dipped strawberries delivered to my partner and specified that it had to be a morning delivery. September 21st. He waited all day because I had to tell him that a surprise was on it's way, but no delivery. I called the store in down town L.A. And wa...

Edible Arrangements / Harrassment

moussey on Nov 7, 2013
Edible Arrangements delivered 4 fruit baskets to my home. Obviously the wrong address was put on it - I told the delivery man that he had the wrong address. When I looked at the names I said it wasn't mine. I knew one of the names said I would call the union about the delivery. Driver...

Edible Arrangements / delivery

mary corliss on Oct 11, 2013
On Oct. 7/13, I ordered an arrangement from Edible Arrangements at 100 commercial, Leominster, Ma to be delivered on Ocr. 8th.The order was sent to the Waltham store where apparently they had a "computer" glitch and no order was delivered, and I was not notified. When I finally tracked the...

Edible Arrangements / Deceptive Business Practices

Pualani on Aug 22, 2013
I ordered an arrangement over the required $50.00 in order to participate in their promotion of a $29.99 gift. I entered the promotional code 1229, which was advertised at the TOP of their website and completed my order. I also entered my email address in order to receive a $10.00 gift...

Edible Arrangements / delivery & presentation

Shannie boo on Feb 22, 2013
I called the site 4 times to ask about my order and I was told that the driver would be delivering my order before 7pm and yes when it arrived it was 7pm but when I saw it the presentation was horrible it looked like the strawberries had been sitting for over a month they were all...

Edible Arrangements / Soggy Fruit

Teresa N on Feb 18, 2013
Received Chocolate covered strawberries and Chocolate covered apples for Valentine's Day from my son and his girlfriend and the fruit was soggy and wasn't edible. So disappointed!!!

Edible Arrangements / Rude and Unprofessional Treatment

lakishasneed on Feb 15, 2013
The most awful treatment ever. i was called racial slurs and hung up on after making several attempts to find out the status of my order. I asked to speak to a manager. i was told that it was a franchise and everyone there was related and I would be told the same thing by whomever I spoke...

Edible Arrangements / refused to issue refund after promise made, stalking issues by their managment

my sign required the number 2 since the previous sign in was already taken. Edible Arrangements Run By Crooks 2 Refused to issue refund when the flowers were never delivered. They still have my money and their product. Refund was promised and then re-nigged. Corporate behavior seems to mirror...

Edible Arrangements / poor quality/missing items

donna nonono on Dec 28, 2012
It cost me $86 to send unripe fruit to my family in Florida. Not even ONE chocolate covered strawberry. (photo of item ordered showed 7) They say they will call within 48 hours and its been 4 days..not a call back. They DO NOT back their product. They do not CARE. Once they have your...

Edible Arrangements / Inedible fruit

shellywood on Nov 21, 2012
Ordered an arrangement for my daughter's birthday party. While the strawberries were delicious, the rest of the fruit was hard and dry. The honeydew melon was white and you couldn't even bite into it. I called the company twice trying to speak with a manager and never heard back...

Edible Arrangements / Just want your Money!!!

nikdemgroup on May 6, 2012
My “Sour experience” began on Wednesday, May, 2, 2012 at 3:28pm when my daughter called me from her school bus saying, “Mom did you get me an edible arrangement for my birthday? I see the truck pulling up to our school” as her bus was pulling off the parking lot...

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