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Dollar General Complaints & Reviews

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Dollar General - Unprofessional Management

Posted: 2014-11-21 by    BobBu
Complaint Rating:  0 % with 0 votes
To whom it may concern:
I am writing this to alert you to the unprofessional behavior that I was subjected to as an associate of your store #2260, Located in Ravenna, OH. This is the way I have chosen to contact you, as to have a paper record of the information I am giving you, and felt a phone call to the ERC was not going to receive an adequate response.
Just a little background first. I have been employed at that store since mid-September, so this has not been a long career with Dollar General. It has not taken me long to gain this list of inappropriate behavior by management....
Complaint comments Comments Complaint country United States Complaint category Retail Stores

Dollar General - deprivation of character and accusation of theft

Posted: 2014-11-13 by    former customer of dollar general
Complaint Rating:  0 % with 0 votes
Went to store at check out line found some papers in the snickers candy bar box.I asked the check out girl if she knew the man that was in front of me. She said no. So I hurried ouside to catch him to find out his name. I said hey what's your name he told me. I said well I am not looking for u. He said who you looking for. I told him the names on the stuff. He said he went to church with them and started calling people to get their number. While he was on the phone one of the key holders by the name of Stevie came outside and started to question me. Stevie asked me if there was a wallet with...
Complaint comments Comments Complaint country United States Complaint category Other

Dollar General - Louisiana, Harrisonburg - Not proper conduct

Posted: 2014-11-04 by    Pun
Complaint Rating:  0 % with 0 votes
So after my complaint about an employee telling my fiance to tell me hi from her. I had to get something from the store. Walk in and an employee kept walking by and looking at me while I eas looking for what I needed. When I entered the store the employee was throwing and slamming things that were in boxes. She walks up ask my name. Asked is there was a problem and so on. I said no I'm shopping and don't want to talk which she kept on about if I needed anything to tell her. Well I didn't say anything when I walked in. So I don't understand why after shopping at this store for...
Complaint comments Comments Complaint country United States, Louisiana, Harrisonburg Complaint category Employees

Dollar General - No way to name an employee

Posted: 2014-11-03 by    Pun
Complaint Rating:  100 % with 1 votes
I have complained before about the employees at this store. And now my fiance tells me that yesterday around 5pm a female employee with dark hair about 200 pounds or maybe less and no name tag told my fiance to tell your girl friend I said Hi. I have no idea who this person is. My fiance had just gotten off a very busy day at his job and this person he said was an older woman with long dark hair tells me hi. When your office talks to them about a complaint the employees know who it is complaining when details are given. And for a person to give that message to a customer they don't even know...
Complaint comments Comments Complaint country United States Complaint category Employees

Dollar General - DG digital coupons

Posted: 2014-10-04 by    Fed Up with big Businesses
Complaint Rating:  0 % with 0 votes
The company advertisement for the week of sept 29th to oct 4th. Stated Scotts paper towel $5.00 with a 1.50 dg digital coupon. I it was not available oct 1 and when I went to the store today Oct 4th, the last day of the sale and now the coupon is there. It does not register. Another word it's on my account to use but when I put my phone number in it did not take the coupon off and that was not the only coupon. The employees informed me after the purchase that they have been having trouble all day. This is False advertisement. I did not receive my coupon on, Flipz $1.00 and Angle soft $1.00...
Complaint comments Comments Complaint country United States Complaint category Online Scams

Dollar General - apperance of store

Posted: 2014-10-02 by    Ann Duncan
Complaint Rating:  100 % with 1 votes
Everytime I go in this store it is always dishelveled and unorganized. It is never well stocked and boxes of stock are always blocking aisles and merchandise and employees are usually chatting amongst themselves. I go there out of convenience as it is close to my house but am considering driving to another one. I like the DG but this store really needs some improvement!...
Complaint comments Comments Complaint country United States Complaint category Retail Stores

Dollar General - Sale of Coke 2 liter

Posted: 2014-09-28 by    Harold Willis
Complaint Rating:  0 % with 0 votes
September 28, 2014 I bought 2 liter coke asked for 3 for $3 from store employee was told no sale. Came back with sale paper was told i had to buy 3 cokes. bought 3cokes plus the one coke i had already purchased for $1.62 cents when told no sale. Then i was called stupid by employee for buying one....
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Dollar General - WC Claim Issues

Posted: 2014-09-03 by    Rlb1995
Complaint Rating:  0 % with 0 votes
I work for DG and I recently got hurt at work.My manager asked if my hand was broken and when I said no, he told me to get back to work.

I contacted Risk Management because my hand was much worse the next day. They instructed me to go to the ER within two hours. I went even though my manager tried to get me not to. The hospital tried to contact him to file WC but he told them he refused to talk to them.

Luckily, the hospital went around him and managed the get the info anyway. I called HR to file a complaint against him and it turns out he never even reported my injury...
Complaint comments Comments Complaint country United States Complaint category Employers

Dollar General - customer services

Posted: 2014-08-29 by    mrs mcdonald
Complaint Rating:  0 % with 0 votes
When ur a customer and come in with a 2 month old baby in a car seat and have to ask for a buggy there is a probelm.
When u look around the store for a buggy and see workers who wouldnt help u find a buggy using the buggys to stock there is a problem.
When u have to clean out ur on buggy bc the workers wouldnt stop what they are doing to help u there is a problem.
When u get the buggy and can not shop due to merchdise all over the store in different places and on the floor you leave the store and dont come back.

These problems will continue if you dont hire someone...
Complaint comments Comments Complaint country United States Complaint category Bad Business Partners

Dollar General - Mistreatment by management

Posted: 2014-08-27 by    tfl
Complaint Rating:  100 % with 1 votes
I am a former employee, I have left dollar general due to management harrassment, slandering my good name, and calling me a thief with no proof to back it up. The Manager TMS is awful, unproffessional, breaking rules, and regulations and thinks she is god. She pays people off the clock to work. The DM is no better, having a relationship with another manager and giving her special treatment. He's married and creepy. If anyone ever wants to work there please don't. I don't understand how they keep getting away with this. I have proof of notes written by the manager that is harrassment...
Complaint comments Comments Complaint country United States Complaint category Bullying and Harassment at Work

Dollar General - California, Beaumont - Cops testing me in Parking Lots

Posted: 2014-08-27 by    Brandon Ceaser
Complaint Rating:  0 % with 0 votes
Blonde lady and another younger blonde female told Beaumont Police I was robbing the store location on Highway 105. After 5 Police officers at the store and other different Parking Lot and Store locations would not stop gun-pointing me by explaining they got called out. A young african american lady has been gifted along with Employee white guys at Sonic Drive-in across the Nations. Aware the Police on duty accusing me of being suspect after they gunpointed me in the Community....
Complaint comments Comments Complaint country United States, California, Beaumont Complaint category Security Services

Dollar General - Employee Theft / Misuse

Posted: 2014-08-12 by    TRKL
Complaint Rating:  0 % with 0 votes
An employee/manager at this store also sells products in booths at a local flea market for extra income. Ironically hundreds of Dollar General merchandise is displayed and sold in these booths. Food, spices, hair coloring, toothpaste, deodorants, shampoos, aspirin, baby items, toys, flowers, pictures, plant foods, candles, home decor, you name it...everything but clothing. I find it hard to believe, but these items are purchased, re-priced, then sold for lower price than at Dollar General. IT APPEARS THIS EMPLOYEE IS EITHER ABUSING HIS POSITION OR STEALING! Dollar General Corporate office needs...
Complaint comments Comments Complaint country United States Complaint category Other

Dollar General - Months of no air conditioning

Posted: 2014-07-17 by    Jessica L L
Complaint Rating:  0 % with 0 votes
I go to this dollar general atleast everyday. Well most of the time, the people There are very nice an always speak. But there are lots of times I've waited 15 mins on someone to come up front and check me out at the register I've had to leave line and go look for someone and still could never find them. On top of it they always have the store upside down it's a complete mess!! The past few months the air conditioning has been out, they have pregnant people working There an elderly people are in and out all day. It's sad when it's cooler outside than it is in the store!...
Complaint comments Comments Complaint country United States Complaint category Repair Services

Dollar General - Disgruntled employee

Posted: 2014-06-11 by    William C. Lee
Complaint Rating:  0 % with 0 votes
I visited the Dollar General store #04895 in Willacoochie GA as I do several times a week every week. They have this employee working there that always seems to have a sort of sour attitude. Today though she was especially rude. While I realize she was
busy checking in new products from the pepsi or coke vendor she shouted at me and the two other customers that were standing behind me patiently waiting for assistance. Once she did make it to the register she starting scanning then throwing my purchases into a bag with haste, then when she saw that I was paying with a check she snatched it...
Complaint comments Comments Complaint country United States Complaint category Employees

Dollar General - Work for them, Hate it

Posted: 2014-06-08 by    Dallas Fountain
Complaint Rating:  0 % with 0 votes
I work for DG store #12169 and I absolutely HATE IT!!! They treat you like shit there especially The district Manager And all the key holders for that store DG human Resources won't do anything because there to Corrupt to do the right thing they say it would be "Discrimination" But, They all discriminate to me because I am from a metropolitan city and moved to a small country town out in the middle of nowhere. EVERYBODY please complain to Dollar General Corporate for the stores mistreatment of employees!...
Complaint comments Comments Complaint country United States Complaint category Bad Business Partners

Dollar General - Manager Sherol

Posted: 2014-04-14 by    Karen O'Neill
Complaint Rating:  8 % with 24 votes
April 12th I was in Store #03160 and there were 3 boys who wanted to purchase some items and they got out their money which was about $4.00 in mostly pennies. The manager refused to take their money because the pennies weren't wrapped she said. Customers in line started telling her she was refusing a sale and it is cash tender and she can't do that. The boys not knowing left with their pennies. Then when customers complained her excuse was she didn't have any place to store them. I told her that wasn't the boys problem that was her problem. I went outside and asked the boys for...
Complaint comments Comments Complaint country United States Complaint category Other

Dollar General - Poor everything

Posted: 2014-04-04 by    Dollar General SUCKS
Complaint Rating:  0 % with 0 votes
First of all Its a mess, Sec there were 6 people waiting in line and the one out of 4 employees that were waiting on people talked to her friend for a good 5 mins while the other employees just stood behind the counter. As I got closer I noticed that they were not putting our stuff In reg store bags they were using the cheapest crappist GARBAGE bags. Well when I went to pick up my bag with my stuff that I just purchased my fabric softener hit the ground and splattered every where the 3 glass candles I purchased shattered on the ground and the rug powder open and landed in the softener It has to...
Complaint comments Comments Complaint country United States Complaint category Department Stores

Dollar General - Cleanliness and appearance

Posted: 2014-04-04 by    Terri Garton
Complaint Rating:  0 % with 0 votes
When I first walk in, the employee was sitting on floor with her back to door and the crack of her ass was for the whole world to see!! I walked around carts filled with folded boxes and the store shelves were a mess, floors were filthy not with just dirt but trash was everywhere . I don't just mean in one area; it was the entire store. Please do something to resolve the filth!!...
Complaint comments Comments Complaint country United States Complaint category Employment, Staffing, Recruiting Agencies

Dollar General - Beligerant, ignorant, managers

Posted: 2014-04-03 by    YAHSHARUN
Complaint Rating:  0 % with 1 votes
MARCH 29, MY 4 YEAR OLD AND MYSELF WERE IN THE STORE TO CELEBRATE HER ACHIEVEMENTS IN SCHOOL, WHEN SHE HAD TO POTTY. I TOLD HER TO HOLD IT CAUSE THERE WAS NO PUBLIC ROOMS. WHEN SHE COULD HOLD IT NO LONGER I ASKED THE CASHIER, AND WAS TOLD TO GO IN THE BACK OF STORE. THERE WAS SO MUCH CLUTTER WE COULDNT FIND THE RESTROOM, SO I TOOK MY DAUGHTER INTO A FILTHLY MOP ROOM AND SHE POTTIED IN THE SINK, IT WAS SO FILTHY I HAD TO HOLD HER UP TO POTTY. FINALLY A MALE CAME OUT OF THE RESTROOM WE DIDNT FIND AND THE MANAGER ASKED US WHAT WE WERE DOING, TRYING TO STEAL CAUSE WE WERE NOT SUPPOSED TO BE BACK THERE....
Complaint comments Comments Complaint country United States Complaint category Sexual Abuse

Dollar General - Lazy workers

Posted: 2014-04-02 by    tiffany boyd
Complaint Rating:  0 % with 1 votes
not only do i aways get stuck waiting on two employees there when they work, but today one of them was outside the front door sitting in the chairs they put on display for sale smoking within two feet of the front door, violating the illinois law of not smoking within 15 feet of a public entrance to a business, but i waited for over five minutes to get waited on for a $3 product. the cashier was in the back of the store not paying attention to her register or the customers. this is ridiculous, and has been happening for over six months, one would think they would fix the problem but instead seem...
Complaint comments Comments Complaint country United States Complaint category Employees

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