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Dollar General Complaints & Reviews

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Dollar General - Employee Theft / Misuse

Posted: 2014-08-12 by    TRKL
Complaint Rating:  0 % with 0 votes
An employee/manager at this store also sells products in booths at a local flea market for extra income. Ironically hundreds of Dollar General merchandise is displayed and sold in these booths. Food, spices, hair coloring, toothpaste, deodorants, shampoos, aspirin, baby items, toys, flowers, pictures, plant foods, candles, home decor, you name it...everything but clothing. I find it hard to believe, but these items are purchased, re-priced, then sold for lower price than at Dollar General. IT APPEARS THIS EMPLOYEE IS EITHER ABUSING HIS POSITION OR STEALING! Dollar General Corporate office needs...
Complaint comments Comments Complaint country United States Complaint category Other

Dollar General - Months of no air conditioning

Posted: 2014-07-17 by    Jessica L L
Complaint Rating:  0 % with 0 votes
I go to this dollar general atleast everyday. Well most of the time, the people There are very nice an always speak. But there are lots of times I've waited 15 mins on someone to come up front and check me out at the register I've had to leave line and go look for someone and still could never find them. On top of it they always have the store upside down it's a complete mess!! The past few months the air conditioning has been out, they have pregnant people working There an elderly people are in and out all day. It's sad when it's cooler outside than it is in the store!...
Complaint comments Comments Complaint country United States Complaint category Repair Services

Dollar General - Disgruntled employee

Posted: 2014-06-11 by    William C. Lee
Complaint Rating:  0 % with 0 votes
I visited the Dollar General store #04895 in Willacoochie GA as I do several times a week every week. They have this employee working there that always seems to have a sort of sour attitude. Today though she was especially rude. While I realize she was
busy checking in new products from the pepsi or coke vendor she shouted at me and the two other customers that were standing behind me patiently waiting for assistance. Once she did make it to the register she starting scanning then throwing my purchases into a bag with haste, then when she saw that I was paying with a check she snatched it...
Complaint comments Comments Complaint country United States Complaint category Employees

Dollar General - Work for them, Hate it

Posted: 2014-06-08 by    Dallas Fountain
Complaint Rating:  0 % with 0 votes
I work for DG store #12169 and I absolutely HATE IT!!! They treat you like shit there especially The district Manager And all the key holders for that store DG human Resources won't do anything because there to Corrupt to do the right thing they say it would be "Discrimination" But, They all discriminate to me because I am from a metropolitan city and moved to a small country town out in the middle of nowhere. EVERYBODY please complain to Dollar General Corporate for the stores mistreatment of employees!...
Complaint comments Comments Complaint country United States Complaint category Bad Business Partners

Dollar General - Manager Sherol

Posted: 2014-04-14 by    Karen O'Neill
Complaint Rating:  8 % with 24 votes
April 12th I was in Store #03160 and there were 3 boys who wanted to purchase some items and they got out their money which was about $4.00 in mostly pennies. The manager refused to take their money because the pennies weren't wrapped she said. Customers in line started telling her she was refusing a sale and it is cash tender and she can't do that. The boys not knowing left with their pennies. Then when customers complained her excuse was she didn't have any place to store them. I told her that wasn't the boys problem that was her problem. I went outside and asked the boys for...
Complaint comments Comments Complaint country United States Complaint category Other

Dollar General - Poor everything

Posted: 2014-04-04 by    Dollar General SUCKS
Complaint Rating:  0 % with 0 votes
First of all Its a mess, Sec there were 6 people waiting in line and the one out of 4 employees that were waiting on people talked to her friend for a good 5 mins while the other employees just stood behind the counter. As I got closer I noticed that they were not putting our stuff In reg store bags they were using the cheapest crappist GARBAGE bags. Well when I went to pick up my bag with my stuff that I just purchased my fabric softener hit the ground and splattered every where the 3 glass candles I purchased shattered on the ground and the rug powder open and landed in the softener It has to...
Complaint comments Comments Complaint country United States Complaint category Department Stores

Dollar General - Cleanliness and appearance

Posted: 2014-04-04 by    Terri Garton
Complaint Rating:  0 % with 0 votes
When I first walk in, the employee was sitting on floor with her back to door and the crack of her ass was for the whole world to see!! I walked around carts filled with folded boxes and the store shelves were a mess, floors were filthy not with just dirt but trash was everywhere . I don't just mean in one area; it was the entire store. Please do something to resolve the filth!!...
Complaint comments Comments Complaint country United States Complaint category Employment, Staffing, Recruiting Agencies

Dollar General - Beligerant, ignorant, managers

Posted: 2014-04-03 by    YAHSHARUN
Complaint Rating:  0 % with 1 votes
MARCH 29, MY 4 YEAR OLD AND MYSELF WERE IN THE STORE TO CELEBRATE HER ACHIEVEMENTS IN SCHOOL, WHEN SHE HAD TO POTTY. I TOLD HER TO HOLD IT CAUSE THERE WAS NO PUBLIC ROOMS. WHEN SHE COULD HOLD IT NO LONGER I ASKED THE CASHIER, AND WAS TOLD TO GO IN THE BACK OF STORE. THERE WAS SO MUCH CLUTTER WE COULDNT FIND THE RESTROOM, SO I TOOK MY DAUGHTER INTO A FILTHLY MOP ROOM AND SHE POTTIED IN THE SINK, IT WAS SO FILTHY I HAD TO HOLD HER UP TO POTTY. FINALLY A MALE CAME OUT OF THE RESTROOM WE DIDNT FIND AND THE MANAGER ASKED US WHAT WE WERE DOING, TRYING TO STEAL CAUSE WE WERE NOT SUPPOSED TO BE BACK THERE....
Complaint comments Comments Complaint country United States Complaint category Sexual Abuse

Dollar General - Lazy workers

Posted: 2014-04-02 by    tiffany boyd
Complaint Rating:  0 % with 0 votes
not only do i aways get stuck waiting on two employees there when they work, but today one of them was outside the front door sitting in the chairs they put on display for sale smoking within two feet of the front door, violating the illinois law of not smoking within 15 feet of a public entrance to a business, but i waited for over five minutes to get waited on for a $3 product. the cashier was in the back of the store not paying attention to her register or the customers. this is ridiculous, and has been happening for over six months, one would think they would fix the problem but instead seem...
Complaint comments Comments Complaint country United States Complaint category Employees

Dollar General - Empty shelves box carts everywhere

Posted: 2014-03-16 by    Concerned shopper 123
Complaint Rating:  100 % with 1 votes
Every time I go in there is Dolly's everywhere full of unopened boxes. The shelves
Are always empty. Unless there are unopened boxes sitting on them. The clearance isle is like a big free for all there is stuff everywhere very unorganized. If u want to look on the shelves you have to move those dolly things they have full of boxes. It is utterly ridiculous how poorly a store is being "managed " something really needs to be done ASAP. This location is great for most of us we don't have to go through all the traffic when we need something. But if the store never has anything...
Complaint comments Comments Complaint country United States Complaint category Employees

Dollar General - Empty shelves / cleanliness

Posted: 2014-03-07 by    Ex shopper
Complaint Rating:  100 % with 1 votes
I visit the Dollar General store quite often or rather I did. Having said that I made a visit on yesterday 6MAR14 and to my dismay nothing has changed. The shelves are still empty and dusty. This has come about since the manager has changed to whomever the female is, that's never there. Boxes are on the shelves unopened which has never been like that. I know merchandise is to be placed on the shelves when freight comes in, right? Which usually sits in the isles unopened to be put in stock but not the whole box. Please correct me if I am wrong. To my disbelief I stepped over trash that was in...
Complaint comments Comments Complaint country United States Complaint category Bad Business Partners

Dollar General - Harassed by employee

Posted: 2014-01-30 by    HumiliatedByDG
Complaint Rating:  100 % with 2 votes
On Monday, Jan. 27, 2014, I entered the Dollar General store to purchase deodorant and after school snacks for my son. The first item I retrieved was the deodorant. When I picked it up and started walking toward the other side of the store to get my son some snacks, I kept hearing a woman shouting loudly, “MA’AM! MA’AM!” The woman said it numerous times, when I noticed that all of the people in the line were looking at me, I turned around and one of the cashiers who had been in the middle of ringing out a customer was now walking quickly behind me. She came to me in front...
Complaint comments Comments Complaint country United States Complaint category Employees

Dollar General - Not honoring sales

Posted: 2014-01-23 by    Disgruntled customer again
Complaint Rating:  0 % with 0 votes
Dollar General had there blue star toys on sale for
$.25 starting 1/21/14 and they won't honor it at that store.
They wouldn't even scan the item. The cashier said
The price is 5 zero zero.
Rudest store in our small town....
Complaint comments Comments Complaint country United States Complaint category Retail Stores

Dollar General - Prices always wrong

Posted: 2014-01-18 by    Maria1974
Complaint Rating:  0 % with 0 votes
I have been into the store in Lafayette several times and I REFUSE to ever go back there. The past few times that I have been in there I have had many issues with this store. One night I went in to the store for a gallon of milk and there was no milk in the fridge..I walked into the store and there was a younger guy that was standing at the cash register texting and I asked if they were out of milk and he said yes we are we must be. I walked around the corner and there was milk out but had just not been placed on the shelf in the cooler. He advised me I could not buy that because it was not priced....
Complaint comments Comments Complaint country United States Complaint category Retail Stores

Dollar General - Wages not paid after 1 month

Posted: 2014-01-03 by    rose2013
Complaint Rating:  0 % with 0 votes
I work at the Dollar General. It has already been a month. I haven't received my payment for 45 hours worked. They told me I am supposed to be paid 8.50 hour. I went to complain with store manager 6 times already. She told me she can't see my hour in the computer. I ask assistant manager and he told me she is the boss. I called corporate office and they told me you should talk to manager. I can't believe whatever hour I have worked I couldn't get paid. Also, they can't see in the computer. That's is the hardest thing you ever experience. Still I am trying to find out...
Complaint comments Comments Complaint country United States Complaint category Employers

Dollar General - No Refund

Posted: 2013-12-31 by    tamhenus
Complaint Rating:  0 % with 0 votes
Dollar General Store# 3736
3513 New Boston Rd
Texarkana, TX 75501

Incident Date: 12-29-2013


On 12-29-2013 at approximately 2:15 my daughter and myself entered the Dollar General to refund items not working/ not needed. I encountered Ms. Margie (no last name provided) for the refund. At this point the entire transaction I was attempting went completely down hill. I presented Ms. Margie with 3 items: Dramamine (unopened w/ receipt dated 11-26-2013), Surge Protector (opened w/ receipt dated 11-29-2013), and Car Charger (opened w/ receipt dated 11-29-2013)....
Complaint comments Comments Complaint country United States Complaint category Other

Dollar General - Wages

Posted: 2013-12-27 by    Just wanna get paid
Complaint Rating:  33 % with 3 votes
I work for Dollar General and fairly new. My first week there I worked 41.5 hours. Every time I clock in or out I receive this slip of paper with what time I clocked in/out and on the bottom it states that if you work and have not been paid for hours worked to call ERC and gives you this number. Well our Manager at the time knew she was about to quit and deleted days from employees to cover her not being at work when she was suppose to, well to make a long story short she deleted one of my days and I've been fighting to get paid for those hours ever since. I spoke with our temporary manager,...
Complaint comments Comments Complaint country United States Complaint category Retail Stores

Dollar General - New York, Bath - Tom

Posted: 2013-12-21 by    pcake333
Complaint Rating:  0 % with 0 votes
Yesterday I was in this store and picking up some small things to give some of the staff of the nursing home where my uncle lives. There was a en cap with about 9 50% off signs. Some of the candy I purchased rang up for regular price. When the manager (Tom) came to the register he said these are not 50% off. When I told him they were setting right in the middle of all of the other candy that was 50%, he said this is not on sale I put this up there yesterday myself and I know. He told me he couldn't be held responsible for what went on in his store. The conversation on his part was rather angry....
Complaint comments Comments Complaint country United States, New York, Bath Complaint category Employees

Dollar General - Georgia, Buford - Customer Service/Dirty

Posted: 2013-11-28 by    hammy1900
Complaint Rating:  100 % with 17 votes
I have been a regular and happy customer at 936 Gainesville Highway, Buford, GA 30518 for years.Unfortunately it has gone terribly down hill ever since the new manager Tabatha started working there.

She is rude, lazy and hate filled. Paying customers regularly have to wait for up to five minutes to pay for there purchases because Tabatha can rarely be found. Although Tabatha spends the better part of the day chatting on the phone she is quick to criticize both her customers and workers. She refuses to let customers use the restroom.

And the store has become dirtier...
Complaint comments Comments Complaint country United States, Georgia, Buford Complaint category Retail Stores

Dollar General - inventory

Posted: 2013-11-26 by    Holly Grammatico
Complaint Rating:  0 % with 0 votes
Every week they put out sale ads, and every week they carry maybe 1 or 2 of that sale item. I believe they call that something like bait and switch. For example, every time they have cell phones on sale I have to take a bus miles to the store and im told they did not get any in the shipment. Dollar general also will not hand out rain checks on the sale items that never made it to the store. I do believe that this is a trick to get people into their stores, hoping that they buy other items. This practice has left me with a very bad taste in my mouth. I will never shop at dollar general again....
Complaint comments Comments Complaint country United States Complaint category Products & Services

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