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Dish Network Complaints & Reviews

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Dish Network - taking money unatuthorized

Posted: 2014-06-04 by    mistiful2001
Complaint Rating:  0 % with 1 votes
called to cancel my dish network service due to getting a better deal elsewhere can not afford $123 a month for same thing i can get for $50. I was unaware i had a upgrade contract. I will send all equipment back and was advised they will charge my account for cancelation of 230. They said they will charge my checking account because it was the last one i used to pay for service. I let them know i will pay them but dont have the money in the account at this moment. They told me they will charge it anyways. I was with them for four years. I can guarantee they lost me as a customer for life after...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Dish Network - Unfair charges of termination

Posted: 2014-03-28 by    patricia lovatto
Complaint Rating:  0 % with 0 votes
i am very upset with dish network, i agreed to a yr. agreement of servive and i cancelled on 1/28/14 with the understanding that i had to pay until the end of febuary and i paid until march i have called and ask them why they were taking money out of my account and they said that was the last payment and it would be closed and that was like the 3rd time i called about the issue and now i recieved a letter stating that there will be a 260.00 early termination fee on 4/8/15 and so i called again and i had to be trasferred 3 times to talk to some one and the man named shay 9pc said i had dish until...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Dish Network - Service and Pricing

Posted: 2014-03-10 by    dantech34
Complaint Rating:  100 % with 1 votes
Dish doesn't want to keep long term customers - I understand that new customer promo deals are to attract new customers but if you have been paying regular price for a long time and would like to upgrade to new equipment and get a better deal like a new customer, then they should cut us existing customers a "new customer" break. In addition, they do not need to be rude. I spoke with a 3 different reps within the same chat session just to get as far as I did. The final result, the rep was very rude and cut me completely off at the end. Here is a copy of the transcript:

Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Dish Network - They lie

Posted: 2014-02-17 by    Delgado1
Complaint Rating:  0 % with 0 votes
I order services in sept was told I had a cap in internet but would always have internet but would be slow after cap was reached this was a lie by the company and was not in the contract that I would have no internet after reaching my cap. I have had 6 services calls and called 20 Are more times to complain and the company refuses to waive early disconnection fee s when they lied and I never agreed to poor services. I have been hung up on told to go to another company by dish and when I tried they laugh because they know they will get ther money. The service techs only they to sell you more stuff...
Complaint comments Comments Complaint country United States Complaint category Internet Providers

Dish Network - Turns my service off every month and shows on my credit report late payment.I am only paid pnce a month on the first disability check from v.a..

Posted: 2014-01-26 by    Alfee
Complaint Rating:  0 % with 0 votes
I am paid once a month on the first I make a payment every first or third day of the month.Dish network turns my service off every month around the 24, 25, 26, etc. I have spoke with them several times about this situation. Dish have made my credit score go down significantly. Before I got dish my credit was pretty good but now after late payments shown on my credit report, I dont know how good it is. I have talk to them every end of the month about this. They have only given me the run around and made my credit the pits. So if you could please help it would be appreciated....
Complaint comments Comments Complaint country United States Complaint category TV, Music & Video

Dish Network - Scam, Lie

Posted: 2014-01-08 by    MTBobcat
Complaint Rating:  100 % with 1 votes
Was told charges would be completely removed upon retrieval of hardware. Got my address wrong 5 times. Didnt remove fees they said they had removed. I got rid of Dish services in Aug. 2013. I moved to an area that didn't allow dish and therefore was told i wouldn't have to pay an early termination fee. The said they'd send me box at my residence in Libby, MT to send back their hardware. It never came. I moved to North Dakota and got in touch with Dish so they could resend the box. I waited two weeks and it never came. I tried this two more times unsuccessfully. In Dec, I took another...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Dish Network - Auto - Enrolled Renewal

Posted: 2013-12-30 by    DuaneGough
Complaint Rating:  0 % with 0 votes
It all started with a mailer i received in august stating that I will be auto-enrolled back in to NBA League Pass since I had it last year. I immediately called to cancel this auto-renewal. I was told by the customer service rep that I have been removed and not to worry I will not be charged. Fast Forward to November when i noticed that my Auto Pay was pulling more than the normal. I called you Customer Service Rep AGAIN. They apologized for the problem and said that they would remove me from the NBA League Pass and credit my account for the payments. Now since I do not trust that you are an honorable...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Dish Network - Not giving refund when paid monthly bill and they also did automatic deduct.

Posted: 2013-12-06 by    Diana Bass
Complaint Rating:  0 % with 0 votes
They automatic deduct and I paid via bank card. They waited8 days till next bill came out and said they applied that to December which is not due yet. I requested three times for money. I want me refund, and I believe it is illegal for a debtor to not give refund when overplayed.. So tired of big companies thinking they make the rules and they can break them. I want a copy of my contract and a copy of refund policies....
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

Dish Network - Pay to leave for not giving what they say on the phone

Posted: 2013-11-18 by    Msblaacklick
Complaint Rating:  0 % with 0 votes
I got Dish cause it was one of the cheapest service that I came across. Boy they lived up to their word. On the phone I thought I was getting service with HD a lease that was what I was told on the phone. I dished out over $300.00 before the installer got to my home when he got here I did not have HD. The installer called and then I was informed that I would have to pay another $300.00 for each box crazy. After a year I have another TV installed so I called to have the cable to that TV they wanted another $200.00 For that TV plus a $99.00 for installation. By this time I call WOW Cable got everything...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Dish Network - Unauthorized charges to my bank account

Posted: 2013-11-08 by    Tsizemore
Complaint Rating:  100 % with 1 votes
I have about had enough of dish networks bull. I have been a loyal customer for many years. I received a call from a bank awhile back telling me that i had overdraft fees, and that I needed to take care of them. However, this was no longer the bank I used. I had not used my account with this bank in over year. After hours on the phone with the bank I find out that Dish had charged on my account over $600. I couldn't figure out why dish was charging this account. I was current with my bill and I use my other bank account always. When I called Dish the first time over this i was told that it...
Complaint comments Comments Complaint country United States Complaint category Unauthorized Charges

Dish Network - Kansas, Lawrence - Breach of contract/collections/violations of civil rights totally pissed need help

Posted: 2013-10-31 by    BKAHOOD
Complaint Rating:  0 % with 0 votes
I have or was a loyal Dish customer for several years even thru my house fire Dish had issues at first but finally got ahold of someone that wanted to make a difference and make it right which Dish did. Now I am getting screwed and it's affecting my credit negatively. Then hired a Collection company that harassed me violated my Civil Rights and yet still is not making this right.
So here is my story, My husband became very ill and has been ill on and off for the last 4 years, but thru this time I had the service we loved it, then at one point my husband took a turn for the worse and...
Complaint comments Comments Complaint country United States, Kansas, Lawrence Complaint category Satellite & Cable TV

Dish Network - Kansas - Breach of agreement/ now affecting my credit- violated Civil Rights

Posted: 2013-10-31 by    BKAHOOD
Complaint Rating:  0 % with 0 votes
I have or was a loyal Dish customer for several years even thru my house fire Dish had issues at first but finally got ahold of someone that wanted to make a difference and make it right which Dish did. Now I am getting screwed and it's affecting my credit negatively. Then hired a Collection company that harassed me violated my Civil Rights and yet still is not making this right.
So here is my story, My husband became very ill and has been ill on and off for the last 4 years, but thru this time I had the service we loved it, then at one point my husband took a turn for the worse and...
Complaint comments Comments Complaint country United States, Kansas Complaint category Satellite & Cable TV

Dish Network - Arkansas, cove - annoying collection calls- no account

Posted: 2013-10-26 by    tigerthecat
Complaint Rating:  0 % with 0 votes
Dish Network has been calling me every 2-3 days for over a month concerning back payment collection and now reconnect fees for an account that belongs to someone else. I have not been a dish subscriber for at least 10 yrs, and never at this address or phone number (5 years). Dish network insists that Ms Rhode ( their dish customer) is at my phone number and address, and she owes them back fees. I have told them on numerous occasions that they have the wrong party and I do not know Ms Rhode. I have asked them to check their physical address service record to verify I do not have their service. They...
Complaint comments Comments Complaint country United States, Arkansas, cove Complaint category Satellite & Cable TV

Dish Network - Arizona, Hereford - Dish Network Technician

Posted: 2013-10-21 by    JTaijeron
Complaint Rating:  0 % with 0 votes
I upgraded our Dish Network equipment to the Hopper, the equipment install and service went as well as expected except for the fact that all my wife's rings were STOLEN! We filed a complaint with the police and we told them that the only person in our house was the technician and get this once they questioned him he confessed and stated he sold them and all rings were immediately melted down. I immediately called Dish Network filed a claim and after a month of calls they returned a message to me stating that they wouldn't do anything since they used a sub contractor. This is just unbelievable...
Complaint comments Comments Complaint country United States, Arizona, Hereford Complaint category Satellite & Cable TV

Dish Network - California - entrapment

Posted: 2013-10-07 by    yolanda cooper
Complaint Rating:  0 % with 0 votes
I tried to cancel my service with Dish Network on 10/7/2013 I was told that my husband signed a contract and we could not cancel. When we first order service we were told there would be no contract and we could cancel at anytime. We then schedule an appointment and the installer came out to install the units. Upon completion the installer ask my husband to sign the installation form indicating that the work was complete and now were being told that he sign a contract. Please be advice that the form he sign never indicated it was a contract....
Complaint comments Comments Complaint country United States, California Complaint category Satellite & Cable TV

Dish Network - Arizona - DISH IS TERRIBLE

Posted: 2013-09-21 by    DC_728
Complaint Rating:  100 % with 1 votes
I scheduled an appointment to have a technician service my home to install internet service. The technician failed to show to two separate appointments. I took two days off work to wait for a technician that never showed up. I did not receive a courtesy call on either occasion. When I called to complain and cancel my service they refused to cancel it. I spent over two hours on the phone, and after speaking to NINE representatives I finally got my service canceled. It has been TWO months and I am still being charged for the service I never got!! They are extremely condescending and rude when it comes...
Complaint comments Comments Complaint country United States, Arizona Complaint category Telecommunications

Dish Network - California, Milpitas - Fraud

Posted: 2013-09-18 by    Hafiz M K Siddiqi
Complaint Rating:  0 % with 0 votes
1. A Dish Network employee called me from their loyalty rewards department and offered me new programs as a loyalty reward for me for being their customer for many years, if I pay on green dot money card which has their logo, for 6 months membership to cover the whole years.
2. I called back the number he gave me and the Dish Network staff picked up and transferred my call to the same person.
3. I asked him what is the proof that you are from Dish Network? He said I am changing your program right now, go to your T.V. and check it out, and he added new HBO and other channels.
4....
Complaint comments Comments Complaint country United States, California, Milpitas Complaint category Satellite & Cable TV

Dish Network - Missouri - No resolution to my ordering of The Hopper..

Posted: 2013-09-15 by    CeeJayJ
Complaint Rating:  0 % with 0 votes
Back, a little over a Year ago, I decided that since I had purchased a T.V. with HD, that maybe it would be nice to have what our service provider was offering, and that was called The Hopper!
Bad decision... I ordered, we settled on a package, and the rep came to install. Once it was installed about 3 1/2 hours, and another 2 1/2 hours the rep . was on the phone with the provider, NO resolution was to the problem. I knew that when the Service Installer was on the phone for that long, that this was not a good decision, and believe me it was not!
I ordered the Hopper, and a Joey for...
Complaint comments Comments Complaint country United States, Missouri Complaint category Satellite & Cable TV

Dish Network - New York - illegal withdrawal from bank account

Posted: 2013-06-26 by    Mad in NC 13
Complaint Rating:  100 % with 1 votes
On 6/25/2013 i called to check on price for Dish Network services man on the phone started off being nice then got really pushy. Kept telling him that i was just check prices for new services. He kept on and i gave him my infor to check my credit to see about better pricing. MISTAKE! He kept telling me to lock into that price would process, I told him again i was just checking on prices. When i said i did not want to lock in he made a smart remark and hung up on me. I check my credit card and they had already charged $1.00 to it, it is not the $1 that mattered it is the principal of it all and his...
Complaint comments Comments Complaint country United States, New York Complaint category Credit Cards

Dish Network - Ohio, Bowling Green - Inproper Installation

Posted: 2013-06-23 by    bholly62
Complaint Rating:  0 % with 0 votes
We have had Dish come out three times to fix our installation due to improper set up. They burried the cable wires only a half inch underground and today as my husband was mowing the lawn and cut the wires. we are without service and more imporatantly have live exposed wires in our backyard because they did not install the wires underground to code. We are looking for Dish to resolve but after being on the phone for three hours with them and recieved empty promises of someone fixing it and call backs that did not happen and false appointments we are looking for someone to fix this service that we...
Complaint comments Comments Complaint country United States, Ohio, Bowling Green Complaint category Satellite & Cable TV

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