Sling TV
reviews and complaints

As someone who has explored the world of streaming services, I must say that my experience with Sling TV has been quite mixed. On one hand, the service offers a variety of channels and flexible streaming options, allowing you to customize your viewing experience. However, there have been significant issues reported by customers, such as constant buffering, loading problems, and unreliable customer service. It's disheartening to hear about these challenges faced by users, especially when it comes to technical issues and billing problems. While Sling TV may have its advantages in terms of channel lineup and pricing, it seems that improvements are needed in areas like service reliability and customer support. If you're considering Sling TV, it's essential to weigh the pros and cons carefully before making a decision.

I forgot to cancel my SlingTV for the 2nd month, and they helped out with refunding it. Note that this was their first-time courtesy, so I don't know if they can do this again. Anyway, the guy was really polite and made reassured me that he was there to help me. The call probably took about 3-5 minutes which was really quick! I'm not sure about their other representatives, but mine was really great. As for the actual service, I think the pricing is still a lot for me. I only watched it for the NBA finals. There were also a lot of errors while the game was streaming.

Sling TV is only $20.00 a month. This is working well for us. It is giving d Dish and Direct a run for their money

There is not a night during prime time that the signal cuts out on major network NBC. Never resolved only getting worst. Not my network in the house it's business fast it is the transmission. Ruins the programing makes you avoid watching.

In literally 2 minutes, had a $19.99 replacement for my $120/mo cable. I don't like TV anymore, but Sling satisfies my wife's habit while she continues to quit too. Looked into 'long-range' digital antennas, but they're better suited for flatland folks.

I noticed I was chgd for service after cancelling the free trial. I got on the chat and chatted with a young man. Very helpful and nice. He looked up my acct apologized and my refund was bk on my card within 10min. Never had problems may be just different reps.

This is by far the best of the cord-cutters, I have mine set up, paid 2 months in advance, and got a professional Roku device delivered to my house free. I have Sling apps on my computer plus the 3 TCL TV's in my house which have a built in Roku app. I also have a TV antenna set up in my house for FREE local channels, so for a mere $20. A month I get everything I can watch. Try Sling, I guarantee you can not beat it!

I only subscribed to Sling.com for Wimbledon 2023, but after YEARS of dissatisfaction with ESPN, I have to say that Sling.com's coverage of Wimbledon 2023 was OUTSTANDING. I saw the BEST matches up close and personal compared to the diciest matches on ESPN on court 300. The only thing that surpasses Sling's coverage was HBO's coverage of Wimbledon years ago. That, too, was outstanding. I will subscribe to it every year going forward for Wimbledon. Thank you, Sling.com, for Wimbledon. Tennis is one of the few secret pleasures and you allowed me to watch the very best of it. Thank you kindly.

When my "basic cable" went up to $80 a month I started looking around. I live in a wooded, rural area, so I can't use either an antenna or a dish. I got a roku ($50) and for $20 a month (and an internet connection) I can get both real time and streaming channels. No contracts, month-to-month payment. It doesn't replace broadcast TV or cable, but it is a real alternative. Downside, only works on 1 devise at a time (remember when we watched TV together as a family) and Sling doesn't transmit the big 3 (ABC, NBC, CBS), Check out the stations it does have, (ESPN, Disney, Lifetime) and the ability to add HBO for $15 a month at a time. Love it!

I've been a Sling customer for a few years now, and I have to say, I'm not too happy with their recent actions. First off, I noticed that my bill had gone up without any notification of a rate hike. When I called customer service to inquire about it, they told me that I had added Portuguese channels to my account in February 2023. The thing is, I don't speak or read Portuguese, and I don't know anyone who does. The customer service representative then proceeded to tell me that I had been hacked and that it was my fault for using public Wi-Fi. But the thing is, I only access my accounts, including Sling, through my home Wi-Fi via my iPad or laptop, which never leave my house.

To make matters worse, the CSR refused to give me credit for the two months that the Portuguese channels were on my account. They wanted me to believe that someone had somehow managed to get past my motion detection cameras, disable my alarm system, get past my Doberman, and break into my locked safe to get the passwords for my iPad, laptop, and account passwords. Then, they got out undetected. It all seemed a bit far-fetched to me.

I had actually called Sling in early February when I started seeing some Middle Eastern advertisements and no mention of the addition of the Portuguese channels. After being belittled by the CSR, I found out that Sling had been hacked. I filed a dispute with my credit card company, and Sling responded by issuing a disconnect of my service effective April 29th, 2023. However, when I called Sling on April 5th, 2023, I was assured that there would be no service interruption.

Today, I found out that my credit card company had reversed my credit because Sling claimed that I had never informed them to cancel my service. But the thing is, I never cancelled my service. I only disputed the Portuguese channels. When I called Sling again, I was told to call Amazon because they had cancelled my service. But that wasn't true. When I called Sling again, I was informed that billing had issued the disconnect, and there was no way to stop my service from being disconnected on the 29th.

I've spent multiple hours on the phone with Sling customer service, and the CSR refused to let me speak to someone else. It's worth noting that the CSRs are in the Philippines, and English is not their native language. Sometimes, it's difficult to understand them.

Overall, I'm pretty disappointed with Sling's customer service and their handling of this situation. I hope they can improve their communication and security measures in the future.

The price of Sling TV is pretty good, but the user interface makes it so frustrating that it's not worth it. There are so many inconsistencies in their listing that it's hard to keep track of what you're watching. For example, sometimes one click will take you back to where you were, but other times it won't. And sometimes you'll be watching a show and try to pause it, but it will boot you out instead. Then you have to try to find the episode you were watching, which can be a real pain.

Say you were watching Episode 14 Season 3 of a show. You find the listing for the show itself, but sometimes you can double click a remote to get the listing of all the episodes, and sometimes you can't. And sometimes the list will have a description of the episode, but other times it won't. It's really inconsistent, and it can be hard to figure out what's going on.

One thing you can count on, though, is that when you click on any of the shows, you'll be forced to watch about 15 commercials before you get a hint about whether or not that's the episode you were watching. So if you're trying to hunt down a particular episode, you'll have to sit through a lot of commercials.

The system is supposed to have a section that lists "recently watched shows," but even that seems inconsistent. Sometimes the shows you watched will show up there, and sometimes they won't. It's really frustrating, and it can take a lot of time to find the show you were watching.

Overall, I've spent about an hour searching for the show I was watching, and I've given up. I'll be looking for another media venue. The pics I've included aren't great examples, but they're indicative of the entire system. There's no way to predict what a click of the remote will do, and there are no manuals or directions to help you figure it out. It's just too frustrating to deal with.

I gotta say, I've been using Sling TV for a while now and it's been pretty decent. I mean, it took me a bit to get used to it, but once I did, it's been smooth sailing. However, I have to agree with some of the other reviews I've seen - it's not perfect.

One thing that really grinds my gears is when shows just disappear without warning. Like, I'll be in the middle of a binge-watch session and then all of a sudden, the show is just gone. No warning, no explanation, nothing. It's frustrating, to say the least. And don't even get me started on the fact that you can only watch the current season of a show. What if I want to go back and watch the old seasons? Tough luck, apparently.

But I will say this - if you're willing to put up with those annoyances, Sling TV is a pretty good deal. I mean, yeah, it's $39 a month for my package, which is definitely more than Netflix, but you do get a lot of channels for that price. And if you're someone who likes to watch live TV, it's definitely worth considering.

Now, I have seen some reviews where people say they were wrongfully charged or overcharged. If that's happened to you, don't just sit there and take it! Contact your credit card company and have them submit a chargeback. Trust me, it'll teach the company a lesson. And if you're on the phone with Sling customer service and they're giving you the runaround, just threaten to do a chargeback. They'll back down pretty quickly.

All in all, I'd say Sling TV is worth checking out if you're in the market for a streaming service. Just be prepared to deal with some annoyances along the way.

I tried Sling TV over a year ago with their free 7 day trial. I wasn't impressed and cancelled it within 3 days. However, I was charged 5 days later and contacted Sling to find out that a duplicate email account was made using my card number. They refunded me the money within 24 hours, which was a relief.

Fast forward a year later, I was charged for Sling TV services again. I contacted them and was told that my card was attached to an email that is not mine. They sent me an email confirming the account was cancelled and told me that I would get my money back within 24 hours. However, when I contacted them again on Sunday 11-26-17, they told me that they could not find any transaction associated with my card and that the email I was originally told now has a different name and card number associated to it.

Billing sent me an email saying that they identified the account tied to the charges and have cancelled it to avoid any future charges. However, they were unable to refund any charges for the services on this account. They encouraged me to check with anyone in my household who might have access to my card information to ensure they did not order the service without my authorization. If I suspected any fraudulent activity on my card, I was told to contact my bank or card issuer immediately with a full description of the issue if I had not done so already.

I was frustrated because no one has my card number other than Sling. I have had no issues of fraud with my card for the last two years I have had it except for Sling! My household has not had internet since January of this year. I did a search on Google and saw plenty of similar claims. My bank is now doing their investigation into this. I have a feeling that I will not get my money back.

In my opinion, this company offers crappy service and are thieves. It's disappointing because I was hoping to find a good streaming service, but Sling TV has left a bad taste in my mouth. I wouldn't recommend them to anyone.

I recently cut the cord on my cable subscription and said goodbye to my satellite TV after completing my contract. One of the things that really got to me about cable packages was the sheer number of channels in the 150 or 200 channel super mega package that I never ever watched, yet still had to pay for. With Sling TV, I can choose the channels I want to watch a la carte, which is a much better deal.

I put up an antenna and decided to stream everything else. Many cable TV stations, like ESPN, offer the ability to stream their live content over the internet. However, you can only do this if you subscribe to a cable or satellite provider. But if I have cable, why would I want to stream this? (rain fade, away from home with only my phone, etc.) But really! This whole TV thing is quite a racket.

Sling.tv provided a way for me to subscribe to ESPN and a few other channels without buying an expensive programming bundle or a two-year contract. For $20/month, I got a few stations I would normally watch without being burdened by a contract. It seemed like a pretty good deal. Their app works with a few devices, including Roku and ChromeCast. You can find a complete listing of stations and devices on their website.

Unfortunately, it doesn't work on my Apple TV (go figure). It seems if Apple doesn't offer it on iTunes, you can't play it on your Apple TV (partly true but mostly sarcasm). I find this Apple exclusionary practice frustrating. However, I do like the $20/month with no contract terms.

The catch is that if you have several TVs and several devices, you can only watch on one device at a time. So, if I'm watching ESPN and the missus wants to watch HGTV on another device, ESPN goes bye-bye. If I watch CNN on my iPhone and she's at home watching A&E, her program is interrupted. If you want viewing on more than one device simultaneously, you need multiple subscriptions at $20 each.

Watching NFL games via ESPN/Sling.tv stream was frustrating and sometimes unbearable. I have a 60MB internet connection, yet buffering, pixelation, and hiccups occur on various devices. I am not going back to cable or satellite, so I'll find somewhere to watch the big game if it isn't available over the air.

Overall, Sling TV is a good option for those who want to cut the cord on their cable subscription. It's affordable and offers a decent selection of channels. However, there are some limitations, like the one-device-at-a-time rule and the occasional streaming issues. But for $20/month, it's a pretty good deal.

I'm giving Sling a one-star rating, but honestly, they don't even deserve that. I signed up for their one-week free trial and tried out all of their services. They gave me a deadline to make changes before the next billing cycle, so I cancelled most of their services a day before the deadline. This would have saved me over $80 a month.

But when I turned on my TV after the deadline, I still had access to the channels I unsubscribed from. I checked my credit card online and saw that they charged me the full amount. I called customer service right away and explained the situation. The representative told me that since I didn't have an email confirmation from them, they couldn't refund me. Instead, they offered me a credit for future services. I didn't think this was fair, so I emailed ***@sling.com immediately after the call.

I received several snippy emails from Sling, and every response said that the case was closed. I called customer service again and asked to speak to a supervisor. The supervisor said he couldn't issue a refund either. When I asked to speak to someone who could, he said there was no one there with that authority and no process to escalate the situation.

So I filed a complaint with my credit card company, explaining that I made the change in time and they didn't have my authorization to bill me. They gave me a temporary credit, but a week later, they took it back. Sling responded to the dispute and got the money back. They also terminated my service and didn't refund me for the unused portion.

I spent hours appealing this and faxed proof of the emails and comments from Sling to Chase. After reviewing my evidence, Chase agreed with me and took back the entire charge amount from Sling.

I'll never use Sling again, and I don't recommend anyone else use them either. But if you do use them, make sure to take a screenshot of the confirmation page when you make changes. And I hope you never have to deal with their customer service department.

I recently tried out Sling TV as I've been looking to cut the cord with my Direct TV service. I own several rental properties and provide cable and dish services for my tenants, so I wanted to see if Sling TV would be a good alternative. Overall, I would say it was just okay. However, I don't think it would be a good fit for my older tenants who may struggle with the user interface.

Now, here's where things get frustrating. I signed up for the 7-day free trial, which required me to provide my credit card information. I was told that I would be billed after the free trial expired, which seemed like a fair deal. I had a phone number to call to cancel, so I thought it would be easy enough to cancel before the trial ended.

On the seventh day of the trial, I called to cancel in the morning. However, I was told that my wait time would be over 10 minutes. I hung up and tried again in the afternoon, but was on hold for over 20 minutes before hanging up again. Finally, at 7:30 pm, after my kids were in bed, I was able to get through after a 35-minute wait. I cancelled the service and expressed my frustration to the customer service representative.

The next day, I checked my bank account statements and saw that I had been charged $24.99 by Sling TV. I called customer service thinking there was an error, but was told that I was charged because I cancelled after 2:10 pm on September 2, 2017. I was shocked and frustrated, as I had called three times and experienced long wait times. The representative told me that I could have used the internet to cancel, but I was out of town and didn't have access to the internet. I asked to speak with a supervisor and was connected with Christine in Texas.

Christine told me the same thing as the representative - that I had to cancel before 2:10 pm on September 2, 2017 to avoid being charged. She also told me that Sling TV is a prepaid company and that no monies can be refunded. I asked for information about their CEO, Roger Lynch, but was told that I had signed off on rights to a class action or something similar when I signed up for the free trial. I was confused and frustrated, and asked Christine if Sling TV was trying to convert people away from competitors or just trying to make them angry.

Overall, my "free" trial with Sling TV ended up costing me $24.99 for just 7 days of service. While the service itself was okay, the cancellation process was frustrating and the customer service representatives were not helpful. I would caution anyone considering a free trial with Sling TV to be aware of their cancellation policy and to cancel well before the deadline to avoid being charged.

So, if you're thinking about getting Sling TV, my advice is don't get it. They're scam artists and crooks. We haven't had Sling TV for a month, and the channels buffer and go out. When I signed up for services, they said all the channels in my package were live TV, which is a lie because Nat Geo Wild and four other channels are on-demand channels. Plus, channels I'm supposed to be getting say "unavailable." You can't access them because it's a black screen or it buffers constantly. I've done troubleshooting 15 times on this issue, and I've checked with my ISP provider on issues, which there were none.

Then, on Friday, my first call, I was on a two-hour call. The rep supervisor was rude with me, trying to argue that I would have to wait 5-7 business days to trouble ticket my issue, which I already did seven days ago. In good faith, I paid for two months of services, $85.00 dollars, and I'm not getting the services I paid for. I asked them to compensate for this, and I get the runaround. They told me there's nothing we can do but put a trouble ticket on it, which I've already done once already. So, when I said I had proof of this because I record my calls, the supervisor made a smart comment to me. I informed him in Texas it's not illegal to record phone calls, and I advised the supervisor that offering services that don't exist is illegal because it's bait and switch and slamming customers. If I'm not getting services, you would think they would compensate for services I'm not getting.

After the first call, the supervisor hung up on me, so I called back another two hours, which I went through the same crap again, getting the runaround from Sling TV. I did speak to an attorney on this matter, and I did file a complaint with the FCC and Federal Trade Commission on Sling TV. I have the phone calls to prove it, which I edited where I'm going to put them on social media sites to deter people from doing business with Sling TV because they're crooks. If they were loyal to their good-paying customers, they would make it right, but they don't. They give me and other customers the runaround. So, when you don't get Sling TV services and when they don't work, you're out the money you paid for your services and get nothing. So, geez, then that means Sling TV are con artist crooks. That's what crooks do.

Sling TV blocked me on Facebook on the regular Sling Facebook. So, if I'm lying about this, Sling TV, why block me? Do you guys have something to hide? If I'm slandering Sling TV, which I am not doing, you would think Sling TV would defend this allegation against them if it was false. But instead, you block me, and that's fine. If you block me, then all that means you're shady and do have something to hide on what I'm alleging against Sling TV, which if I'm blocked, proves what I'm saying is 100% true.

In close, if you want to be ripped off on getting services you won't get, who don't care about their customers, then go to Sling TV. When you go through what I have with Sling, don't say I told you so. Sling TV doesn't even deserve one star.

I've been hearing about Sling TV's "Free 7-Day Trial" for quite some time now. Recently, my local cable company increased our bill by 20%, which made me think about switching to Sling TV. I visited their website and looked at their various options before deciding to purchase a Roku Ultra for $50 along with 3 months of service. However, I later found out that I did not qualify for the "Free 7-Day Trial" because I bought the Roku at a discounted price. I highly recommend trying the Sling TV 7-Day Free Trial before committing financially. I'm not sure how many people will want Sling TV after a free trial because of so many issues like buffering, pauses, hard to use interface with the app alone, etc.

On August 1st, one day after I placed the order online, I received an email from Sling TV saying, "Good news! Your Roku Ultra is on the way. Expect a package to arrive within the next few days. You'll be watching your personal channel lineup on your big screen in no time." However, this was NOT TRUE and set me up for an unrealistic expectation!

On August 7th, eight days after I ordered Sling TV, I called them to inform them that my Roku Ultra had not arrived. It turns out that their week-old email was a LIE because the Roku had not even been sent, thus delaying it as much as an additional week!

I have been playing with the Sling TV app since last week, but it is clunky and hard to work with on my computer and not nearly as easy or convenient without the Roku or other interface. The worst part is the channels often pauses or buffers, and that is REALLY annoying! Sling TV recommends a minimum internet speed of 25 Mbps and my internet is over 100 Mbps plus I'm hard-wire connected with a CAT-5 cable instead of connecting wirelessly, but still get frustrating buffering when I watch!

So I contacted Sling TV today (via chat and phone) asking to cancel my subscription and refund my money. I did so because they had not fulfilled their email promise to me. I politely asked to get out of the contract and have a refund issued, but all three SlingTV representatives/supervisors I talked with told me that it was NOT possible because I agreed to purchase the Roku Ultra and 3 months of service. I was told "Sorry you're unhappy, but we can not help you!"

I was then promised by Victor that my Roku Ultra would "definitely" be here in 3 days (this Friday, August 10th.) So in my humble opinion, Sling TV's customer service won't help you even if your complaint is fair and reasonable. I'm hoping the Roku will come by Friday and that this interface will make Sling TV a better experience. If not, I will re-connect to our local Spectrum cable and pay three times more for a much better picture quality, better customer service and far greater channel selection.

In hindsight, switching to Sling TV was a bad decision for me.

CONCLUSION:
(1) NEVER sign up for Sling TV without a "Free 7-Day Trail." (That way you can quit without going thru the frustration I did.)
(2) Be sure your internet speed is high enough, and be willing to accept the fact that your Sling TV program will pause and buffer regardless of your internet speed!
(3) The old saying, "You get what you pay for" is most often true! Paying 3 times as much for cable TV may be worth it as you get MANY more channels with a better interface and no buffering or annoying pauses of your TV programs. Plus Spectrum's customer service IS far superior, I'll give them that!

I recently tried out SlingTV for their free trial, hoping to catch The Walking Dead which airs at 1AM EST in my time zone. Unfortunately, the show was very choppy and laggy, making it difficult to watch. I decided to cancel the service, but when I tried to do so online, my email and password were not recognized by their system. I even tried resetting my password, but never received an email. I contacted their customer service via chat, and was told that my account had already gone live and that I would be charged. I was very frustrated with this, as I had tried to cancel the service before the end of the free trial.

The chat conversation I had with Christian was not very helpful, as he was unable to cancel my account without the last four digits of my credit/debit card. I provided this information, but was told that my account would not be canceled until the end of my new billing cycle on 11/30. I explained that I had tried to cancel the account before the end of the free trial, but was unable to do so because of issues with my email and password. Christian suggested that I call their customer service number, but I was unable to do so because of the time difference between my location and their office hours.

I eventually spoke with Josue, Kim, and Brian, all of whom apologized for my troubles but would not issue a refund. I was very disappointed with this outcome, and plan to file complaints with my bank's Fraud Department, the FCC, and the BBB.

Overall, I would caution others to be careful when using SlingTV. While their service may work well for some, I had a very negative experience and was unable to cancel my account before being charged.

On November 2, I signed up for a promotional package for my cousin on Sling TV using my credit card. The website mentioned that the package included local channels, which was great because my cousin wanted to watch SNY and YES Network, both of which are local cable channels. However, after signing up for the sports package add-on, I realized that it didn't include these local cable channels. The "AND MORE" mentioned on the website was misleading and falsely advertised, as it didn't mention that it didn't carry local cable channels. When I called to cancel right away, I was informed that I would have to pay for the rest of the month but could cancel immediately. I didn't believe the agent and was afraid that if I canceled now, my entire subscription would be canceled. I discussed this with my wife and we decided not to cancel immediately. On December 2nd, when I checked my bank statement to confirm my Social Security direct deposit, I noticed a charge of $70 from Sling TV. I filed a complaint with the Department of Consumer Affairs and was advised to file a complaint with the FTC, which I just did. It was difficult to explain my issue through their bot, but after several attempts, I was able to speak with a live agent. The conversation started off well, but as soon as I explained my situation, they referred me to the fine print. I argued that they carried Fox Sports, which is a local regional channel, and not carrying local cable channels is misleading advertising. I mentioned that I would contact the Better Business Bureau and ended the conversation. I have also filed a complaint with the BBB. I want a refund of $70. Sling TV should include local channels in their Sling Guide for smart TVs. Sling subscribers should be able to find local channels like CBS and FOX on their smart TVs with Sling. Please check out the video to learn how to do this. My FTC Report Number is ***.

I sign up on 01/03/2024 by 01/08/2024 I cancelled the service and requested

a refund. I chatted with their representative Andy who stated that the company does not givve any refund since there are a prepaid service. I stated that no where on their website stated that there is no refund. I understand their situation, but if you cancel within 7 days, a refund should be allowed. The reprentative said he would let management know and added a laughing emoji, as if, nothing would be accomplished. I felt mocked and then when I told he should not use an emoji , he quickly finished our conversation.

I have been charged 27.50 for a service I did not sign up for. On dec 30 I notice a free site to sling and signed up for 1 hr 7 min and proceeded to cancel. In checking my bank sling have charged me 27.50 for their service. If this was a different promotion it occured at the same time and I was not notified. I have talked to agents at their help center twice with no restution and thereby will file a claim with my bank. Sling does not have a restution for this situation. They cannot tell me any other co or persons to speak to.

I was trying to setup a subscription to sling using a gift card of $40 dollars and an agent took my information and the gift card pin and said I was good to go and my account was active. I have been trying to sign in but I'm redirected to the subscription page again and again.

Now the gift card I purchased at Kroger's is null and void and worthless and I still have no subscription to sling tv and I 'am out of $40

Terrible service. We were charged $158 and we were told it was an accident and our money would be returned immediately. 3 weeks later and we still have not received our money. Worst customer service I’ve ever experienced. I called again and they said they are still evaluating. Still evaluating their mistake and taking our money. Interesting choice of words. Plenty of other services out there, don’t ever give them your credit card or they will accidentally charge you however much they feel like and will not return it.

The Ai lead guide now shows channel you are wanting to watch, then It is looking for what commercials it can shove on your screen as well channels at times are not aligned with the program you want to watch I have seen it off by five or more channels. The other concerns are it is also on home screen not only shows live but also on demand. If I wanted to watch on demand I would go there. I only want to see what is live on home screen...

This new guide takes to long and screws up your viewing. Would also like to see commercial free options.

Watching the Lakers v Denver in Los Angeles I had to keep refreshing. I canceled my account and asked for a refund, but to complete the refund request I had to wat forever on their chat. I gave up and will file a grievance with Chase Bank as it was charged to my debit card.

10-24-2023

$20.00

This happened last spring. The LA Servers couldn't keep up.

I spent over an hour on this and I am totally done with Sling.

As a deaf person, Sling's captioning is almost useless. Please double or triple the size of the captioning font and give it a black background.

The only viewers who turn on captioning are those who are deaf, so please make it usable for us by either:

1. giving us options in fonts, sizes, and backgrounds

or

2. double or triple the size of the font and give it a black background

This week, all of a sudden my response time on Sling (no other app) has slowed to a crawl. It can take up to 15 seconds to get any response from trying to back out or change the viewing channel! I first noticed it during commercials and I just figured Sling was trying to force us to endure those god awful commercials. I pay a hefty amount to get Sling every month. I don't and refuse to pay to watch GD commercials! FIX THIS!

After thoroughly reading through the options and which subscriptions to pay for in order to watch NFL games on Fox, we paid $199.00 to Sling TV to get the Blue+Sports package, with Fox Sports listed as being included. We spent time setting it all up, learning to navigate (not user friendly), searching for the game with no success, calling customer service with no ability to get through, attempting to use "chat" service and told they were too busy. We missed the game, we contacted Sling the very next business day (my payment still pending at bank level), they looked into this and told us we don't get Fox Sports in our area and they cannot refund our money. It literally feels like they just stole from us. How many customers are they doing this to? The website is vague, confusing and as I now realize, deceiving.

I cancelled my sling subscription two years ago. I received a decline notice from my bank about a sling charge. I have severe health issues that keeps me from being able to function properly at times. I had not seen any charges under SLING, so I depended on the representative to have carried the phoned request. Due to the neglect of their employees, I have been charged $960.00 for services I cancelled. My medical expenses prevented me from being able to afford SLING any longer. They now are saying no refunds for their error. I am disputing this through my bank. SLING is a horrible service, and they rip people off, just like every other parasitic company out here. We live in a society where honest business practices are a thing of the past. This is very difficult for the older citizens to accept. There is a special place for these people. Good Riddance.

i called last month to cancel this subscription. i did it over the lap top, i called to be reassured that the money would not continue to be taken out. the lady reassured me that it would not be and not to worry. well, money was taken out yesterday from my account. i called your customer service, she kept on saying i ordered it again. I DID NOT! BECAUSE THAT MONEY WAS TAKEN OUT HAS PUT MY ACCOUNT IN A BAD SITUATION. I ASKED TO SPEAK WITH A SUPERVISOR/MANAGER AND COULD NOT TRANSFER, AS SHE SAID SHE DOES NOT HAS THE PROPER TOOLS. All she kept saying was you continue to watch sling, i said yes because it's free. I don't have to purchase it. my email is [protected]@gmail.com/ last digits of my card are 8847. Robert Page. please i need that to be put back. i didnt order sling. i canceled it last month. thank you for your time. i look forward to hearing from you soon.

I got an account a few years ago- and cancelled it August 2022...and then wanted to get a Sling account this year but couldn't remember my password so started another account with a different email... and never noticed that they had been charging me the entire time- NOW THEY ARE DOUBLE BILLING ME AND EVEN WHEN I CALLED THEM- spoke to a very arrogant SERGIO #7066005 in another country- who said too bad so sad- you signed up for two accounts- WHY THE HELL WOULD I NEED TWO ACCOUNTS. No refund no fixing it- nothing...going to keep doing it.

I filed a complaint with my financial institution and LAW ENFORCEMENT- on the advice of my financial institution.

Sling TV is a service that I wouldn't recommend to anyone. Although it's cheap, it's not worth the money. I had a lot of trouble watching TV with this service because it wouldn't load shows. It's frustrating to pay for something that doesn't work.

The DVR is a joke! It only records shows sometimes, and the functionality is very finicky in terms of being able to pause or rewind. Sometimes I could; sometimes I couldn't (so, sometimes I'd have just 5 minutes left of a show and if I paused it, it would restart at the very beginning and not allow me to fast forward. That's WITH the DVR option!).

The user interface leaves a lot to be desired. Navigating the UI was a miserable experience because it is so clunky and not at all intuitive, and then there was the issue of basic commands not working. For example, if I searched for a show title, it wouldn't let me hit the "search" button to actually execute the search, or it would allow me to enter two or three letters and then only allow me to navigate to a different menu.

Good luck to anyone trying to use the DVR option. The whole UI for the DVR is so user-unfriendly. It's so hard to actually manage your recordings, add shows, delete shows, etc. None of it makes any sense.

In all seriousness, when I tried to watch TV with this service, it would take me about 20-30 minutes of technical issues before I could even begin watching a show. By the time I would get it working, I didn't have time to watch the show.

Such a half-baked app. Such a rip off. I wouldn't recommend it to anyone.

Been using Sling TV for a while now, and I gotta say, it's been pretty good. But yesterday, I was making some changes to my account and saw an ad for local channels at no extra cost. So I clicked on it and added it to my services. Today, I checked my account and saw a $52 charge from Sling. I was like, "What the heck?" So I called them up and the lady on the phone was nice and all, but it took 25 minutes to get everything sorted out. I had to get back to work, so I had to hang up when she put me on hold. But as soon as I got back to my desk, I started a chat with them. The person I chatted with said it looked like I accidentally signed up for the Air TV antenna that costs $49 a month instead of the other one that was free. I was like, "Whatever, just cancel it." But then the lady said they couldn't take the antenna back and I was stuck with it and had to pay for it. My order hadn't even been shipped yet! I was so mad. I told them that when they say "at no charge to you," it's misleading when there's a charge on my account. They said there was nothing they could do, so I'm gonna talk to a supervisor and then probably cancel my service.

Got Sling TV after my friend gave me an Amazon Firestick as a gift. Gotta say, it's been pretty useless so far. Can't get any videos to load, whether it's On Demand or live TV. It just buffers, freezes, or doesn't load at all. And it's not just one channel, it's every single one (except for the commercials, of course - those always load just fine!). Customer service is no help either. They always blame my internet or something else, even though Hulu, Netflix, and Amazon all work perfectly fine. They tell me to uninstall and reinstall the app, hardwire the device to the modem, clear my cache, and do a Force Stop on the app. But I've tried all of that multiple times and nothing works! All they can say is "we'll send this to our engineering team." What a joke! They're charging me every month for a service that doesn't even work.

And when the videos do load (which is rare), the quality is terrible and the volume is all over the place. The commercials are always super loud and annoying, while the actual show is barely audible. It's like they don't even care about the viewer experience.

Honestly, I wouldn't recommend Sling TV to anyone. It's just not worth the hassle or the hours spent on chat with tech support. The price is not worth the frustration you'll experience. Save yourself the trouble and find another streaming service.

I recently gave Sling TV a try after realizing that cable was just too expensive and that I needed to cut back on my TV time. Unfortunately, my experience with Sling TV was not a good one. The DVR feature is a major issue. It doesn't allow you to pause programming and then resume where you left off. Instead, it rewinds the show all the way back to where you paused it, forcing you to watch all the commercials again. Who thought that was a good idea? It also doesn't record anything I select, even if I'm watching it and tell it to record. When I go back to check the DVR section, it's never there. The On Demand feature is just as bad. When I select a title, it plays like I'm watching regular TV, with all the commercials and no ability to fast forward or rewind. It's frustrating that it gives you one fast forward and then says "Not available on this channel" for every channel. It's useless. Anyone who denies these issues is clearly working for Sling. The service is garbage.

The price is also not worth it. You pay $45 for Sling Blue/Orange, which is like paying $1.50+ per channel. You can go to DTV or ATT and get 350+ channels in 4 rooms with NFL Sunday Ticket for $85, which is like paying $0.25 per channel. I gave Sling TV a fair try, but I am not a fan. It also crashes randomly during shows, forcing you to restart it. This happens at least 3 or 4 times a day. It's a joke and not worth the money. They try to push more channels on you with add-ons, which puts the bill exactly where I was before with cable.

Overall, I think it's time for cable to make a comeback. Screw Sling TV.

This streaming service is not worth your time or money. The quality is terrible and the service is even worse. It only works for a short amount of time before freezing and spinning for minutes on end. But that's not even the worst part.

I tried to cancel my subscription on the same day I started it, but they told me tough luck, I already paid and now I'm stuck with it for the next month. I've tried to contact them through phone and Facebook messages, but they only care about the $26 subscription fee. They won't help you with anything, even if it's their fault. This is the worst company I've ever dealt with.

And if you do have an issue, good luck getting a human on the phone. And even if you do, they won't help you. They only care about their refund policy, which is more important than customer service. If they offered a service that actually worked, they wouldn't need such a strict refund policy. The fact that they do should be a warning.

I think this company is only staying afloat because of first-time subscribers. They must rely on their strict refund policy as their only source of revenue. I can't imagine anyone keeping this service for long. Don't waste your time or money on Sling TV.