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When I complained to AT&T about a bad connection with my phone service (lot's of static), they said that they would "check on it" and that they would "get back to me," but they never did get back to me. To add insult--and shock--to injury, my next bill was up by...

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I signed up for AT&T U-Verse package (Cable, Internet, and Telephone in March 2008 and I'm still waiting for my $100.00 rebate. Each time I called, the representative could not find my information and we have to set up everything again. I've already spoken with over 10 representatives...

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AT&T U-verse personnel make numerous repeated unsolicited sales visits door-to-door after being told in person and by e-mail to cease and desist. Personnel have used deceptive sales tactics to attempt to sell fiber optics TV service. Practice of unsolicited cold calls is denied by ATT Corporate...

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This is a very serious matter: On August 15, 2006 I switched phone service from Verizon to AT&T based on your agent's recommendation. When I asked whether or not there is activation fee, she said "no". But later I found out that there was activation fee charged. She also put...

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OMG so I am totally getting the run around from AT&T about my refund status. I just got cellphone service with them on 7/14/08. I choose to get 2 Blackberry Pearls from them. The order total came to $175.18. They told me my phones would be here by 7/17/08. 7/17/07 arrives any I am really...

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I've had a few poor customer service experiences with AT&T Wireless. The latest frustration with AT&T Wireless staff occurred when I was trying to return a Bluetooth headset I had purchased from the store.

I walked into the AT&T store during lunch and there were...

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I sent out the rebate right after i received the item in a post office. Since I haven't received anything, I both checked the internet and called the rebate center. The agent is nice but she told me that it's expired. On my packing slip's rebate instruction, it never mention...

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i received my phone bill for june for 308.88. my computer service was in and out several times. i called at least 8 times with varying degrees of success. the first time they came out they said it was my surge protector andthat would cost me 85 dollars, but if iwould add the inside wire protection...

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Disconnected our U-verse account 0n May 26, AT&T required to send boxes for the return of receivers and gateway but these boxes were not received until late July. The equipment was sent via UPS with tracking number on July 26. Received a bill for missing euipment for a total of $648. Have...

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I am writing to inform others of how bad AT&T has treated me as a customer. I will start at the beginning. I use AT&T phone service but previously got my internet service from the local cable provider. Although I was on the “Do not call” list, I received approximately 8 calls...