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When I complained to AT&T about a bad connection with my phone service (lot's of static), they said that they would "check on it" and that they would "get back to me," but they never did get back to me. To add insult--and shock--to injury, my next bill was up by...

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Disconnected our U-verse account 0n May 26, AT&T required to send boxes for the return of receivers and gateway but these boxes were not received until late July. The equipment was sent via UPS with tracking number on July 26. Received a bill for missing euipment for a total of $648. Have...

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This is a very serious matter: On August 15, 2006 I switched phone service from Verizon to AT&T based on your agent's recommendation. When I asked whether or not there is activation fee, she said "no". But later I found out that there was activation fee charged. She also put...

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Just got a bill from at&t where they are billing me for cancellation of service.

I got line from at&t on 12/21/07 and switched to verizon on 1/17/08 therefore i am within my 30 days. The customer service said they dont know if i am within my 30 days, i have to call another...

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I signed up for AT&T U-Verse package (Cable, Internet, and Telephone in March 2008 and I'm still waiting for my $100.00 rebate. Each time I called, the representative could not find my information and we have to set up everything again. I've already spoken with over 10 representatives...

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I sent out the rebate right after i received the item in a post office. Since I haven't received anything, I both checked the internet and called the rebate center. The agent is nice but she told me that it's expired. On my packing slip's rebate instruction, it never mention...

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I was sent a letter by AT&T to redeem my rewards at getmyrewards.att.com and the website is not working. I have tried numerous times and there is no such website. I think AT&T needs to make sure that everthing is working before sending out mass communications to "valued customers"...

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AT&T U-verse personnel make numerous repeated unsolicited sales visits door-to-door after being told in person and by e-mail to cease and desist. Personnel have used deceptive sales tactics to attempt to sell fiber optics TV service. Practice of unsolicited cold calls is denied by ATT Corporate...

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Yesterday 7/8/08 I called AT&T to change my cell phone calling plan because my husband and I are not using all of our 1400 anytime minutes each month and they are going into roll over minutes each month. Our roll over minutes calculated to almost 7000 minutes so I wanted to take advantage...

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OMG so I am totally getting the run around from AT&T about my refund status. I just got cellphone service with them on 7/14/08. I choose to get 2 Blackberry Pearls from them. The order total came to $175.18. They told me my phones would be here by 7/17/08. 7/17/07 arrives any I am really...