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Buds Gun Shop Customer Care Service

BudsGunShop.com

1105 Industry Road
Lexington
Kentucky
United States - 40505

Customer Support Phone Numbers

Fax:
+1 800 804 5569 0 0
 
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Buds Gun Shop Complaints & Reviews

Buds Gun Shop / Failure to honor sale, bait and switch to refurb?

Jd
Jdv1321sk on Jun 30, 2016
My complaint narative to the FTC On 6-24-16 i orderd a pistol online from Buds Gun Shop. This pistol was priced at $1422, which is a very good price, about $300 less than i can get it locally, however Buds is often several hundred dollars cheaper than my local shops. On 6-24-16 i received...

Buds Gun Shop - Kentucky, Lexington / order 1617328 715t mossberg camo

Al
allan digby on Apr 11, 2016
i ordered a mossberg 715t camo duck commander from buds gun shop.three days later i recieved an email saying my order was canceled..no reason.i tried getting on their web site but they blocked me.after finding a complaint site and leaving a complaint they responded..if you have to keep a...

Buds Guns Shop - Iowa, Davenport / Out of stock when said it was in stock

Le
Leigh Rich on Mar 28, 2016
I ordered a gun on line like I had done many times before from Buds in 3/23/16 #1602555. If they do not have the gun in stock it won't be on their sight and I can't order. I get an email to call them the gun is out of stock. I call and talk to rep #7708. She said I should call first which...

Buds Gun Shop / PTR 91 GI Shipment

Br
BrianinTN on Mar 2, 2016
Ordered PTR 91 GI in mid-February, Paid by check. Arrived at dealer 24th. Gun is 2015 basic GI model, and functions fine. Have fired 100 rounds through weapon with zero problems. I will probably go ahead and purchase rear sight adjustment tool from HK parts to raise elevation. So, as far...

Buds Gun Shop / Services

Pr
preston60 on Mar 1, 2016
my wife placed an order with buds gun shop she wanted a colt 1911 45 pistol she placed the order with them but they had a picture of a colt 1911 45 auto but is was really a colt 1911 9mm pistol so she called and was put on hold for a long long time well she called me and ask me if I would...

Buds Gun Shop - Kentucky, Lexington / Internet Sale

Re
Reviewer38239 on Feb 10, 2016
BAIT AND SWITCH TACTICS... AVOID BUDS GUN SHOP AT ALL COSTS! I purchased a weapon on-line Saturday 2/6/2016 and they accepted credit card payment. Sunday I get e-mail stating they can't ship to Chicago due to local laws (they have incorrect info as sales ARE now allowed to Chicago) and they...

Buds Gun Shop / Auction price is not what you will pay!!! Buyer beware.

Re
Reviewer95630 on Dec 8, 2015
Auction price accepted on budsgunshop.com. Shopping cart price $30 more. Entered auction in coupon box, wrote lengthy noted on order form of problem and requested a call to fix this error on their web site. No calls 2 days from buds. I called them, left in que for 26 minutes and got seth...

Buds Gun Shop / refused to honor price

Is
isocrates on Feb 14, 2015
I went to the store to purchase a gun. The cash price on their website was 369. They wanted to charge $379 in the store. When I pointed out the web price, they said that they could not honor it unless I ordered through the web. Pickup at the store is an order option. They additionally said...

Budsgunshop.com / Charged extra money because of a mistake THEY made

Ry
Ryan D on Jan 26, 2015
These clowns increased the price on me when I showed up in-store to pick up the firearm. I ordered an all black colt mustang from them. The model number in the listing was suspect, but the picture and written description was an all black gun. I even called their support line to verify. The...

Bud's Gun Shop / Deceptive Pricing

Sh
Shane Morris on Nov 29, 2014
Glock 26 Gen4 with extras (Crimson Trace, extra magazines) advertised in the used handgun section of the store's website for $649. After agreeing to purchase the pistol at $649, the website showed the same pistol for $530. When I called to ask about the price drop, I was told no...

Buds Gun Shop / False advertising

Ag
AggieAlex on Sep 4, 2014
I had the same exact issue with Buds Guns that many many others have already expressed. I purchased a Stoeger M3500 shotgun from them, a firearm that I had been looking for for over a year, because I finally found the price I wanted and for a "Factory New" one to top it off. I was so...

Buds Gun Shop - Georgia, Lexington / Layaway scam

Lu
Lucky7lv on Aug 6, 2014
Layaway ScaM and very cold hearted when it came to customer service. I went on buds and found two guns to purchase for my husband. I placed them both on layaway. I paid the $75 down. A week later paid $50. Then two days later paid $30. I planned on just paying something every week or...

Buds Gun Shop / 1100 Barrel - Kentucky, Paris / Refused to oreturn bad product

Ba
backfire_tx on Jun 13, 2014
Bought a new Shotgun Barrel. It was defective. It takes a while to determine what the problem was. The Gas chamber was bent slightly. I get response back for Ol'Bud. ... "Returns must be immediate" tough luck. Flush my 230 down the drain. I had the gun just a short period of time...

Buds Gun Shop / 1100 Barrel / Barrel defective they refused to return

Ba
backfire_tx on Jun 12, 2014
Bought a new 1100 Shotgun Barrel. It was defective. It takes a while to determine what the problem was. The Gas chamber was bent slightly. I get response back for Ol'Bud. ... "Returns must be immediate" tough luck. Flush my 230 down the drain. I had the gun just a short period of...

Buds Guns Shop / Lying Customer Service Agent

Ex
exocomps on Jan 8, 2014
I ordered firearm from buds guns shop online. After selecting the one I was going to buy, buds guns shop website added an offer to my order. They offered two different AK 47 Drum Magazines, one for $79.and change and one for $59. and change. I clicked on the $59.-- one, at least I thought...

Buds Gun Shop - Kentucky, Lexington / Bought a new gun and received a used gun

Ch
ChefJN on Aug 16, 2013
I ordered an EAA Witness 45/22 Combo (999119) online through budsgunshop.com. I placed the order later in the evening of Thursday, August 1st, Pacific Time, Buds system processed the order as received August 1st (East Coast time). Bud's policy is to ship purchases within 3 to 7...

Buds Gun Shop / Bad Customer Service

Br
bry671 on May 20, 2013
I placed an order for a gun on their website, and a few days later wanted to change the other. I was charged a 10% restocking fee to make the changes to which I had no choice but agree or forfeit my money. After the purchase, I submitted a negative customer review and cited the incident...

Budsgunshop.com - Kentucky, Lexington / Breach of 90day layaway contact

Al
Albert Britton on Dec 26, 2012
This is in reguards to my complaint posted on Dec.22 2012.On Dec.23 2012, I was cotacted by a Budsgunshop.com offcial by telephone.And after a couple of e-mail exchanges with the V.P. of Budsgunshop.com, I do now STRONGLY feel this was an "inventory issue".With Budsgunshop.com's VERY...

Budsgunshop.com - Kentucky, Lexington / Breach of 90daylayaway agreement

Al
Albert Britton on Dec 22, 2012
On Oct. 9 2012, I put on "90 day layaway" a Armalite AR-15 rifle and made a 20% payment ($180.00) of a sale price of $900.00.On Dec. 4 2012 made a final payment of $720.00 (These payments were made via E-check).On 21 Dec. 2012, recieved a phone call from Budsgunshop.com that is out of...

Buds Gun Shop / Customer service

Ku
Kupec on Nov 11, 2012
My last experience with Bud’s gun shop was very different then few years back, Customer service reps intentionally drop the calls, lie about policies and when ask to transfer the call to manager, drop the call or never call back. This is not only my experience, but also dealer...

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