Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website  
Buds Gun Shop Logo

Buds Gun Shop

United States
Customer Care
Go to Buds Gun Shop:    Twitter  Facebook  Youtube     

Buds Gun Shop Complaints & Reviews

Buds Gun Shop - refused to honor price

Posted: 2015-02-14 by    isocrates
Complaint Rating:  100 % with 2 votes
I went to the store to purchase a gun. The cash price on their website was 369. They wanted to charge $379 in the store. When I pointed out the web price, they said that they could not honor it unless I ordered through the web. Pickup at the store is an order option. They additionally said they...

Buds Gun Shop - False advertising

Posted: 2014-09-04 by    AggieAlex
Complaint Rating:  100 % with 5 votes
I had the same exact issue with Buds Guns that many many others have already expressed. I purchased a Stoeger M3500 shotgun from them, a firearm that I had been looking for for over a year, because I finally found the price I wanted and for a "Factory New" one to top it off. I was so excited....

Buds Gun Shop - Georgia, Lexington - Layaway scam

Posted: 2014-08-06 by    Lucky7lv
Complaint Rating:  100 % with 3 votes
Layaway ScaM and very cold hearted when it came to customer service. I went on buds and found two guns to purchase for my husband. I placed them both on layaway. I paid the $75 down. A week later paid $50. Then two days later paid $30. I planned on just paying something every week or sooner...

Buds Gun Shop / 1100 Barrel - Kentucky, Paris - Refused to oreturn bad product

Posted: 2014-06-13 by    backfire_tx
Complaint Rating:  0 % with 0 votes
Bought a new Shotgun Barrel. It was defective. It takes a while to determine what the problem was. The Gas chamber was bent slightly. I get response back for Ol'Bud. ...

"Returns must be immediate" tough luck. Flush my 230 down the drain.

I had the gun just...

Buds Gun Shop / 1100 Barrel - Barrel defective they refused to return

Posted: 2014-06-12 by    backfire_tx
Complaint Rating:  0 % with 0 votes
Bought a new 1100 Shotgun Barrel. It was defective. It takes a while to determine what the problem was. The Gas chamber was bent slightly. I get response back for Ol'Bud. ...

"Returns must be immediate" tough luck. Flush my 230 down the drain.

I had the gun...

Buds Gun Shop - Kentucky, Lexington - Bought a new gun and received a used gun

Posted: 2013-08-16 by    ChefJN
Complaint Rating:  100 % with 6 votes
I ordered an EAA Witness 45/22 Combo (999119) online through budsgunshop.com. I placed the order later in the evening of Thursday, August 1st, Pacific Time, Buds system processed the order as received August 1st (East Coast time). Bud's policy is to ship purchases within 3 to 7 business...

Buds Gun Shop - Bad Customer Service

Posted: 2013-05-20 by    bry671
Complaint Rating:  100 % with 11 votes
I placed an order for a gun on their website, and a few days later wanted to change the other. I was charged a 10% restocking fee to make the changes to which I had no choice but agree or forfeit my money. After the purchase, I submitted a negative customer review and cited the incident mentioned...

Buds Gun Shop - Customer service

Posted: 2012-11-11 by    Kupec
Complaint Rating:  0 % with 0 votes
My last experience with Bud’s gun shop was very different then few years back, Customer service reps intentionally drop the calls, lie about policies and when ask to transfer the call to manager, drop the call or never call back. This is not only my experience, but also dealer representing...

Buds Gun Shop - Kentucky - CZ 550

Posted: 2012-10-03 by    creature66
Complaint Rating:  100 % with 9 votes
Sat. Sept 28th approx 11:30 in the P.M. I made a purchase of two rifles from "BUDS". Approx. 1-2 hours after I realized I had selected a CZ 550 with the European stock but had meant to purchase the American Style stock, In good faith I sent an e-mail immediatley to "BUDS" to explain my mistake...

Buds Gun Shop - Delay in refund

Posted: 2012-07-07 by    Carlosd1231
Complaint Rating:  100 % with 3 votes
As a first time customer at Buds gun shop I am having the worst experience so far when it comes to them refunded me my money. I tried to order a Mossberg 22 Tactical semi auto rifle and due to state regulations semi autos cant be shipped to CT. So they decided to refund me my money on the same...

Buds Gun Shop - Kentucky, Lexington - Terrible Customer Service

Posted: 2012-03-23 by    DDissatisfied
Complaint Rating:  100 % with 22 votes
Since Bud's deletes bad reviews from their site, avoids the bad Google reviews, and permanently deletes the account of anyone who gives them a bad review, I have joined this site specifically to write this about them. Just look at the extreme lack of professionalism and customer service...

Buds Gun Shop - Slow shipping

Posted: 2011-12-17 by    Outmama
Complaint Rating:  87 % with 15 votes
20 days to send an in stock rifle 100 miles. They claim that they have a warehouse with their firearms stored but yet it took then 14 days to pull it off the shelf then it sat in the shipping dept for another 5 days...I never received notice of shipping or a tracking number until 5 days after...

Buds Gun Shop - Poor Customer service

Posted: 2011-12-13 by    greenbay1
Complaint Rating:  89 % with 9 votes
I ordered a longun from them on November 21, 2011 for a gift. It took 14+ days to process and ship Buds forgot to send the shipping notice via email. when we checked the tracking it was already headed back to Buds!? My FFL checked with UPS, and buds shipped it to the wrong address. My FFL receives...

Buds Gun Shop - Kentucky, Lexington - Customer Service at Store

Posted: 2011-05-22 by    salem_kane
Complaint Rating:  73 % with 11 votes
I went to Bud's and Friday May 13th aroung 2:30pm. I went in with the intension of purchasing a Beretta Px4 Storm 9mm and a Taurus 38 special revolver. I walked along the wall trying to locate the items in question, and recieved no help or even "may i help you". I saw the Beretta i was...

Buds Gun Shop - Kentucky, Lexington - Credit Card Fraud

Posted: 2011-04-03 by    Joe Mac
Complaint Rating:  84 % with 19 votes
My debit /credit card was compromised in March 2011. I could not figure out how because I only dealt with reputable companies online. I had put Buds Gun Shop in that good category until they sent me an email that my card may have been part of a fraud. They are not accepting credit cards as of...

Buds Gun Shop.com - Kentucky - Hardest to get a hold of

Posted: 2011-03-07 by    areyouangry
Complaint Rating:  100 % with 2 votes
I am so angry with buds gun shop.

They are the hardest to get a hold of. It is just inexcusable.

They have two service reps. One for existering orders and one for new. It is always possible to get a hold of the New Orders Rep. Never for the existing. NEVER

Buds Gun Shop - Illinois - ripoff

Posted:    prfctlyfrank
Complaint Rating:  44 % with 9 votes
I purchased a shotgun which required going to an authorized dealer in my community. I contacted the dealer and was told the processing charge was 30, when the gun arrived at Fulton County Firearms, they called and wanted $50. At this time, I am waiting to talk to Buds and see what can be done,...

Buds Gun Shop - Fishy activity

Posted:    bbdoc1972
Complaint Rating:  95 % with 20 votes
An order was made online for a gun for christmas but the gun was not instock, and would not be received by the holiday so the order was cancelled. Buds Gun shop stated that nothing had been charged to the credit card. In the meantime, I get my statement that infact the full amount was charged...

Buds Gun Shop - Kentucky - Rude service and deceptive business practices

Posted:    towerwalker
Complaint Rating:  90 % with 21 votes
Within a few hours of an online purchase and before they processed the transaction, I requested a cancellation of the model that I ordered and instead wanted another pistol model. I was told that they had to charge me an additional restocking fee (10%) on the first firearm before they would...

Buds Gun Shop - budsgunshop.com

Posted:    Matt V.
Complaint Rating:  89 % with 9 votes
I asked Buds Gun Shop to sell me a gun legal for California, so that I could give it as a gift to a California resident. I used their online "request for product info" feature to ask about a specific model of a gun and if it was legal in CA. It was a "Warrior" model gun. They replied "Yes, the...

Share with Others

Contact Us


Avoid Counterfeit Cash Scams
Avoid Counterfeit Cash Scams
more videos More Videos
RSS Feed