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Buds Gun Shop Customer Care Service


1105 Industry Road
United States - 40505

Customer Support Phone Numbers

+1 800 804 5569 0 0
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Buds Gun Shop Complaints & Reviews

Buds Gun Shop - Kentucky, Lexington / order 1617328 715t mossberg camo

allan digby on 2016-04-11
i ordered a mossberg 715t camo duck commander from buds gun shop.three days later i recieved an email saying my order was canceled..no reason.i tried getting on their web site but they blocked me.after finding a complaint site and leaving a complaint they responded..if you have to keep a...

Buds Guns Shop - Iowa, Davenport / Out of stock when said it was in stock

Leigh Rich on 2016-03-28
I ordered a gun on line like I had done many times before from Buds in 3/23/16 #1602555. If they do not have the gun in stock it won't be on their sight and I can't order. I get an email to call them the gun is out of stock. I call and talk to rep #7708. She said I should call first which...

Buds Gun Shop / PTR 91 GI Shipment

BrianinTN on 2016-03-02
Ordered PTR 91 GI in mid-February, Paid by check. Arrived at dealer 24th. Gun is 2015 basic GI model, and functions fine. Have fired 100 rounds through weapon with zero problems. I will probably go ahead and purchase rear sight adjustment tool from HK parts to raise elevation. So, as far...

Buds Gun Shop / Services

preston60 on 2016-03-01
my wife placed an order with buds gun shop she wanted a colt 1911 45 pistol she placed the order with them but they had a picture of a colt 1911 45 auto but is was really a colt 1911 9mm pistol so she called and was put on hold for a long long time well she called me and ask me if I would...

Buds Gun Shop - Kentucky, Lexington / Internet Sale

Reviewer38239 on 2016-02-10
BAIT AND SWITCH TACTICS... AVOID BUDS GUN SHOP AT ALL COSTS! I purchased a weapon on-line Saturday 2/6/2016 and they accepted credit card payment. Sunday I get e-mail stating they can't ship to Chicago due to local laws (they have incorrect info as sales ARE now allowed to Chicago) and they...

Buds Gun Shop / Auction Price is not what you will pay!!!! Buyer be ware.

Reviewer95630 on 2015-12-08
Auction price accepted on Budsgunshop.com. Shopping cart price $30 more. Entered AUCTION in coupon box, wrote lengthy noted on order form of problem and requested a call to fix this error on their web site. No calls 2 days from Buds. I called them, left in que for 26 minutes and got Seth...

Buds Gun Shop / refused to honor price

isocrates on 2015-02-14
I went to the store to purchase a gun. The cash price on their website was 369. They wanted to charge $379 in the store. When I pointed out the web price, they said that they could not honor it unless I ordered through the web. Pickup at the store is an order option. They additionally said...

Budsgunshop.com / Charged extra money because of a mistake THEY made

Ryan D on 2015-01-26
These clowns increased the price on me when I showed up in-store to pick up the firearm. I ordered an all black colt mustang from them. The model number in the listing was suspect, but the picture and written description was an all black gun. I even called their support line to verify. The...

Bud's Gun Shop / Deceptive Pricing

Shane Morris on 2014-11-29
Glock 26 Gen4 with extras (Crimson Trace, extra magazines) advertised in the used handgun section of the store's website for $649. After agreeing to purchase the pistol at $649, the website showed the same pistol for $530. When I called to ask about the price drop, I was told no...

Buds Gun Shop / False advertising

AggieAlex on 2014-09-04
I had the same exact issue with Buds Guns that many many others have already expressed. I purchased a Stoeger M3500 shotgun from them, a firearm that I had been looking for for over a year, because I finally found the price I wanted and for a "Factory New" one to top it off. I was so...

Buds Gun Shop - Georgia, Lexington / Layaway scam

Lucky7lv on 2014-08-06
Layaway ScaM and very cold hearted when it came to customer service. I went on buds and found two guns to purchase for my husband. I placed them both on layaway. I paid the $75 down. A week later paid $50. Then two days later paid $30. I planned on just paying something every week or...

Buds Gun Shop / 1100 Barrel - Kentucky, Paris / Refused to oreturn bad product

backfire_tx on 2014-06-13
Bought a new Shotgun Barrel. It was defective. It takes a while to determine what the problem was. The Gas chamber was bent slightly. I get response back for Ol'Bud. ... "Returns must be immediate" tough luck. Flush my 230 down the drain. I had the gun just a short period of time...

Buds Gun Shop / 1100 Barrel / Barrel defective they refused to return

backfire_tx on 2014-06-12
Bought a new 1100 Shotgun Barrel. It was defective. It takes a while to determine what the problem was. The Gas chamber was bent slightly. I get response back for Ol'Bud. ... "Returns must be immediate" tough luck. Flush my 230 down the drain. I had the gun just a short period of...

Buds Guns Shop / Lying Customer Service Agent

exocomps on 2014-01-08
I ordered firearm from buds guns shop online. After selecting the one I was going to buy, buds guns shop website added an offer to my order. They offered two different AK 47 Drum Magazines, one for $79.and change and one for $59. and change. I clicked on the $59.-- one, at least I thought...

Buds Gun Shop - Kentucky, Lexington / Bought a new gun and received a used gun

ChefJN on 2013-08-16
I ordered an EAA Witness 45/22 Combo (999119) online through budsgunshop.com. I placed the order later in the evening of Thursday, August 1st, Pacific Time, Buds system processed the order as received August 1st (East Coast time). Bud's policy is to ship purchases within 3 to 7...

Buds Gun Shop / Bad Customer Service

bry671 on 2013-05-20
I placed an order for a gun on their website, and a few days later wanted to change the other. I was charged a 10% restocking fee to make the changes to which I had no choice but agree or forfeit my money. After the purchase, I submitted a negative customer review and cited the incident...

Budsgunshop.com - Kentucky, Lexington / Breach of 90day layaway contact

Albert Britton on 2012-12-26
This is in reguards to my complaint posted on Dec.22 2012.On Dec.23 2012, I was cotacted by a Budsgunshop.com offcial by telephone.And after a couple of e-mail exchanges with the V.P. of Budsgunshop.com, I do now STRONGLY feel this was an "inventory issue".With Budsgunshop.com's VERY...

Budsgunshop.com - Kentucky, Lexington / Breach of 90daylayaway agreement

Albert Britton on 2012-12-22
On Oct. 9 2012, I put on "90 day layaway" a Armalite AR-15 rifle and made a 20% payment ($180.00) of a sale price of $900.00.On Dec. 4 2012 made a final payment of $720.00 (These payments were made via E-check).On 21 Dec. 2012, recieved a phone call from Budsgunshop.com that is out of...

Buds Gun Shop / Customer service

Kupec on 2012-11-11
My last experience with Bud’s gun shop was very different then few years back, Customer service reps intentionally drop the calls, lie about policies and when ask to transfer the call to manager, drop the call or never call back. This is not only my experience, but also dealer...

Buds Gun Shop - Kentucky / CZ 550

creature66 on 2012-10-03
Sat. Sept 28th approx 11:30 in the P.M. I made a purchase of two rifles from "BUDS". Approx. 1-2 hours after I realized I had selected a CZ 550 with the European stock but had meant to purchase the American Style stock, In good faith I sent an e-mail immediatley to "BUDS" to explain my...

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