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Budget Rent A Car

Avis Budget Group

P.O. 699000
United States - 74169
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Budget Rent A Car Complaints & Reviews

Budget Rent A Car - Rip off

Posted: 2015-11-03 by    Packman928
Complaint Rating:  0 % with 0 votes
I rented a car at Honolulu International Airport on October 29 2015. The vehicle was just fine until the afternoon of November 1, 2015 when I had to have it towed because it would not start. I called the Budget 1800 number as directed and requested a tow. The (Proto-WCO) tow truck arrived approximately...

Budget Rent A Car - Deceptive pricing

Posted: 2015-05-26 by    Glass o cab
Complaint Rating:  0 % with 0 votes
I was charged for the loss damage waiver which I did not approve. ( add'l $203) They use the contract, with the info entered by their sales associate, and claim that to be proof of agreement. Even if I did agree, it was a misleading " sales pitch." We spoke openly about why I SHOULDN'T...

Budget Rent A Car - terrible customer Service

Posted: 2015-01-08 by    gangi
Complaint Rating:  0 % with 0 votes
Our vehicle was at least an hour late in being delivered to us at the Montrose Colorado airport. The price for an identical minivan vehicle that my friend had reserved from Enterprise was about 20% of the price I paid. The Budget rep promised to call us about the exorbitant price after speaking...

Budget Rent A Car - California, Los Angeles - RENTAL and REFUND

Posted: 2013-03-01 by    krystal whitaker
Complaint Rating:  0 % with 0 votes
Paid for rental over phone with credit card as I had done the year before.Last year for 2 weeks.This time 1 week.Went to the LAX budget rental place same as last year to pick up paid for reservation..They refused my debut visa card which I had more than enough and already had paid in full.was...

Budget Rent A Car - Nevada, Las Vegas - Bogus charges, horrible service

Posted: 2013-01-16 by    Jay_
Complaint Rating:  0 % with 0 votes
Thought I would save a few bucks and rented a car from Budget, instead of my usual rental company, for
a recent trip to Vegas. What a mistake! First they gave me the wrong car. You don't find this out until
you are exiting the garage and then the guy at the gate tells me I...

Budget Rent A Car - breach of contract

Posted: 2012-06-14 by    GeDog
Complaint Rating:  0 % with 0 votes

Saturday night, June 9, 2012, the mother and daughters disembarked their airline at San Diego Airport secure in their pre-confirmed, credit card transacted and charged, contract – with Budget prepaid confirmed...

Budget Rent A Car - Poor Service

Posted: 2012-02-20 by    Amos G
Complaint Rating:  0 % with 0 votes
After getting off the plane we waited in line at the Budget counter for over 3 hours! They did not have the jeep we had reserved so we accepted a sedan. The person at the counter told me that if I did not let Budget put the gas in on return I would have to wait in line when I brought the car...

Budget Rent A Car - California - Poor Customer Service

Posted: 2011-08-29 by    Traveler50
Complaint Rating:  0 % with 0 votes
Budget is a JOKE!!! Had reservation for mid size car. Individual/ part time gang member at the counter tells me "You don't want that car. I'm gonna put you in a larger car for just $10 more/day". I said no thanks. After going back and forth with this "you don't want this car"...

Budget Rent A Car - Louisiana, Monroe - Faulty Car

Posted: 2011-07-19 by    AnnaCherie
Complaint Rating:  0 % with 0 votes
On July 11, 2011 I made an online reservation to rent a car from Budget Rent A Car. My reservation was for 6 o'clock. I got to Budget at 6 o'clock and my car was not available. The girl working at the front counter told me they did not have my reservation on file yet and sometimes...

Budget Rent A Car - Do NOT rent from them

Posted: 2011-06-27 by    JamieGorb
Complaint Rating:  0 % with 0 votes
In November 2010, I used 23, 186 airline miles to book a rental car to visit family for the holidays. The miles would only cover two day rental, so in early Novermber 2010 I called Budget reservations at 800-527-0700 to extend it to four days and pay for the remaining two. The customer service...

Budget Rent A Car - Arizona, Phoenix - Downgrade

Posted: 2011-04-23 by    Miltman
Complaint Rating:  0 % with 0 votes
Made an online reservation for a compact car on Budget's website, and the reservation was confirmed. Upon arriving in Phoenix, there was a 25 minute wait before getting to the counter, where I was informed by the agent that my reservation wasn't for the car size that was on the printed...

Budget Rent A Car - Florida - Add on fees

Posted: 2011-03-26 by    K Swanson
Complaint Rating:  100 % with 1 votes
I booked a car rental through your organization ( Hotwire Itinerary 4183033363 ) and picked up my car in Orlando. The Budget Car Rental confirmation number was 24706341US2. I returned the car in Pensacola on the date required and thought everything was paid for. I just received my VISA bill...

Budget Rent A Car - Over charge on rental

Posted: 2011-03-15 by    sweetpea12
Complaint Rating:  100 % with 2 votes
My family rented a Hyundai Sante Fe to take our daughter from Illinois to California for medical treatment. from our
Budget facility.
The car was to be ready before noon but they did not have it ready until 4:30PM., which added to our pressure to
get to her appointment...

Budget Rent A Car - horrific customer service-missed plane

Posted: 2011-02-25 by    Budget Rent-a-car endangered my life
Complaint Rating:  0 % with 0 votes
I am livid and have never received such poor customer service in my
life. I have always had pleasant experiences w/ National, Avis and
Budget, but this time I chose Budget. I picked up a car from Budget out
of the Santa Domingo, Dominican Republic office on November 16th...

Budget Rent A Car - Stay away from these guys

Posted: 2011-01-10 by    Ourry
Complaint Rating:  0 % with 0 votes
On the 23 November 2009 I got a courtesy car at Budget Car Rental, on 24 the car was parked as I was not feeling well and didn't even get to work, on 25 the car was swaped at the Fouways Branch for a manual. I got a Yaris because they did not have a car in my class at that point. The car...

Budget Rent A Car - Overcharging

Posted:    Ozer
Complaint Rating:  100 % with 3 votes
I called up in the States on an 800 number to rent a car for a week while on vacation in Israel. Car was picked up in Tel Aviv and returned in Jerusalem. I returned the car on the morning before the end of the week-everything was fine. I did not need the car any more though I was still in Jerusalem....

Budget Rent A Car - The most expensive lying rental agency

Posted:    Grabble536
Complaint Rating:  0 % with 0 votes
I rented a VW Golf (no power stearing or aircon) for two days (the car was the least expensive, on my request as I needed it only to travel to work while my vehcile was in for repairs), traveling just over 100km for the two days. I was quoted R469-94 for the two days, being assured (telephonically...

Budget Rent A Car - Overcharges

Posted:    Tommy l
Complaint Rating:  0 % with 0 votes
June 06, 2010, I returned a car to Budgets garage at Orlando airport full of gas. The check-in person checked the car inside (to see that the tank was full) and outside (to see that there was no damage to the car). She gave me my bill for $313.89. Subsequently, June 07, my credit card was charged...

Budget Rent A Car - Made me pay a dent we didn´t do

Posted:    Ialsohatebudget
Complaint Rating:  0 % with 0 votes
We rented the car at Ben Gurion airport and it had 3 dents. (we have papers to prove this). When we returned the car they told us the car have dents and made us pay 647.19 for a "new damage" We are still fighting them with this. We are asking for proof and they don´t want to give it to...

Budget Rent A Car - Washington, SeaTac - Deceptive contract

Posted:    miscellaneous
Complaint Rating:  100 % with 3 votes
Reserved a car on Budget.com for a week in Seattle. Arrived at the airport, presented our reservation, declined the insurance, and signed the forms. Did not read the contract, BIG mistake! We were upgraded to a more expensive car without our knowledge. Reading the contract afterwards, it is...

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