Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
Boost Mobile Logo

Boost Mobile Customer Care Service

Boost Worldwide, Inc.

2018 Broadway
Fort Wayne
United States - 46802

Customer Support Phone Numbers

+1 866 402 7366(General Support) 5 13

Boost Mobile Complaints & Reviews

Boost Mobile / Lack of service

Charlie Spink on Nov 26, 2016
I purchased a phone from Boost Mobile. This phone has been nothing but a piece of junk. When I call the store where I purchased the phone, no one EVER answers. I can't even get it to connect to the WiFi in my house. It will not make phone calls, freezes up, and just pretty much won't work...

Boost Mobile Llc / iPhone 5

Plharris on Nov 14, 2016
402 213 5333 10 24 1980 Good Evening, I am filing a complaint as I was provided misinformation after I purchased a iPhone 5 November 8th 2016 at location 7208 jones at Omaha Ne 402 315 1541. Myra was the young lady that assisted me that day. I asked Myra what If I don't like the phone, Myra...

Boost Mobile / Everything

Shirlwurld on Nov 5, 2016
I do not know where to start. I have called, asked, tried to get this resolved and they either cut me off or are rude to get rid of me. Ntelos sold out and Boost Mobile took over. My voice mail always says "disconnected so cannot retrieve my voice mail." If I pick up phone can get call...

Boost Mobile / The costumer care and supervisors

Lori88ann on Nov 3, 2016
I change my service 3 months ago and when I did your second month was suppose to be free well I still haven't received it and it's been 3 months ive been in the hospital for Brian cancer. All month today I was on the with them for 3 hours and they still didn't fix my problem or let me talk...

Boost Mobile / Boost deals

rico mitchell on Oct 20, 2016
Subscribed to boost deals in March everything was gud .was getting the five dollars looking at the ads 20 days prior to 30 as qualified. Then the 5$ stopped going into my account. Called those blood suckers took me 4 calls just to be told I wasn't getting the credit s I deserved. Before...

Boost Mobile / Unethical behavior

EddieBrodie on Aug 29, 2016
I was with Straight Talk for the last few years. Always paid for the unlimited plan with 5gb of data. Had to call customer service and that alone made me switch to Boost Mobile... wow, seems like the same customer service reps. Rude on the phone, won't get a supervisor, can't understand...

Boost Mobile / Phone has no coverage anymore galaxy s3

Manuela Garcia on Aug 24, 2016
September 26, 2015 was the last time I had coverage at my home. I called Boostmobile and they had me turn off my phone turn on my phone, enter codes, take out battery then I got dissconnected, this has happened twice, then one time they told me the would give me a call back, Im still...

Boost Mobile / boost reboost card

jayne meyers on Aug 10, 2016
On Aug 2nd, I purchased a $45.00 played for it went home, called boost to enter the reboots cards number! I received a message saying that they received the forty five dollar reboots card number, I thought everything was ok so like always I throw the used card and my store receipt away in...

Boost Mobile / They took 81.00dollars from me

Peanut916 on Aug 3, 2016
They took 81.00dallors from I never gave the permission to take the money from my card

Boost Mobile Llc / Iphone 5s

Shannekra on Jun 20, 2016
Purchased the phone online on June 13 received it June 15 returned the phone to sender on June 15 cause GBE screen went out once the phone went dead. Plug it up to charger it never came back on. Sender recieve phone back June 17th at 531pm. No one has called me in behalf if refund or a replacement.

Boost Mobile / No service in emergencies; terrible customer "support"

Agnes C. on May 18, 2016
Reasons why I left Boost: - Endless network issues (resulting in days-long outages) are always met with the same “we’re upgrading towers in your area” excuse; if you’ve upgraded your towers so much, shouldn’t they be flawless by now??? - The website/app makeover feels far more watered down...

Boost Mobile / Refusal to give me a refund for service NOT used!

Reviewer79415 on Mar 3, 2016
On Jan 4, 2016 my Boost Mobile bill was due. Then I saw a great ad to get (2) two new phones with another company. I called Boost Mobile and requested my account number, in order to complete the process for my NEW service with a NEW provider. I was offered a new phone if I stayed [a lesser...

Boost Mobile / Service at store on Davis Highway In Pensacola

Reviewer25191 on Feb 26, 2016
On 2/12/16 I ordered a Galaxy 6s and paid $699.74. I called on 2/22/16 to see if the phone came in. I was told that it hadn't came in and that they didn't know when I would receive it, and that i cant get a refund and that I would just have to wait. I requested to speak to a manager and...

Boost Mobile Llc / payment..

Reviewer34453 on Feb 19, 2016
I made a debit card for daughter cell phone that was disconnected on 2-19-16. The automated system still says the phone number is disconnected, I've contacted Boost Mobile and my bank because boost mobile drafted 2 payments for a pre-paid account that totals 35.00.Boost mobile is telling...

Boost Mobile / Android cell phone

Reviewer80479 on Dec 14, 2015
The android cell phone I purchased from Boost Mobile about one year ago has given me nothing but trouble. The latest happened today when I received an e-mail about six hours after it was sent. The problem is, the e-mail was from my place of employment asking me to come in to work. Not...

Boost Mobile / NetGear Mobile hotspoton

Reviewer91188 on Dec 8, 2015
On November 17, 2015, I ordered a boost mobile hotspot after a recommendation from a friend who uses boost mobile phone services. I paid for overnight delivery, and sure enough it was delivered the next day. I did not have time to activate my hotspot until November 26 at 1:36 AM. At thi...

Boost Mobile Llc / Rebate on new phone

Reviewer11710 on Dec 7, 2015
My wife and I purchase new boost phones several months ago. When we did they gave use receipts and info to submit to get a $100 rebate on each phone. After 2 months I called Booth and they told me they did not have the bar codes from the box. We did submit them and after a serious talk...

Boost Mobile / Refused service while store was open 8/25/15 - very upset

mari.heritage on Aug 26, 2015
On 8/25/15, at 7:46pm I telephoned the Boost Mobile Store located at 3005 Springhill Ave., Ste. F in Mobile, AL, phone # 251.378.5913 - there was no answer or answering machine. I frequent this location with a friend of mine and have never had a bad experience. I was almost to the...

Boost Mobile Coupon Promo / Coupon Offers

Phlb67 on May 22, 2015
Boost Mobile will occasionally offer coupons via messages. My plan is monthly unlimited voice / 5Gb data. The offer was good until May 21, 2015 and it arrived when my monthly $35 plan expired(after May 13). The offer was this : " Spend $20 and get $15 free from Boost Mobile". Problem: If...

Boost Mobile / Motorola / phone not working

gryns9 on Nov 17, 2014
Bought my phone 8/23/2014 brought it to radio shack where I purchased it because it froze 'RADIO SHACK called boost went through their procedures then after 21/2 hours was told they would replace it .I waited for 3-5 days didn't receive it so I called the manufacturer where I got...

Contact Us


Tax Day: 5 Things to do Now
Tax Day: 5 Things to do Now
more videos More Videos

Reply to