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Boost Mobile Customer Care Service

Boost Worldwide, Inc.

2018 Broadway
Fort Wayne
Indiana
United States - 46802

Customer Support Phone Numbers

Phone:
+1 866 402 7366(General Support) 0 3
 

Boost Mobile Complaints & Reviews

Boost Mobile / No service in emergencies; terrible customer "support"

Ag
Agnes C. on 2016-05-18
Reasons why I left Boost: - Endless network issues (resulting in days-long outages) are always met with the same “we’re upgrading towers in your area” excuse; if you’ve upgraded your towers so much, shouldn’t they be flawless by now??? - The website/app makeover feels far more watered down...

Boost Mobile - California, Irvine / Refusal to give me a refund for service NOT used!

Re
Reviewer79415 on 2016-03-03
On Jan 4, 2016 my Boost Mobile bill was due. Then I saw a great ad to get (2) two new phones with another company. I called Boost Mobile and requested my account number, in order to complete the process for my NEW service with a NEW provider. I was offered a new phone if I stayed [a lesser...

Boost Mobile - Florida, Pensacola / Service at store on Davis Highway In Pensacola

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Reviewer25191 on 2016-02-26
On 2/12/16 I ordered a Galaxy 6s and paid $699.74. I called on 2/22/16 to see if the phone came in. I was told that it hadn't came in and that they didn't know when I would receive it, and that i cant get a refund and that I would just have to wait. I requested to speak to a manager and...

Boost Mobile Llc - South Carolina, North Charleston / payment..

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Reviewer34453 on 2016-02-19
I made a debit card for daughter cell phone that was disconnected on 2-19-16. The automated system still says the phone number is disconnected, I've contacted Boost Mobile and my bank because boost mobile drafted 2 payments for a pre-paid account that totals 35.00.Boost mobile is telling...

Boost Mobile / Android cell phone

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Reviewer80479 on 2015-12-14
The android cell phone I purchased from Boost Mobile about one year ago has given me nothing but trouble. The latest happened today when I received an e-mail about six hours after it was sent. The problem is, the e-mail was from my place of employment asking me to come in to work. Not...

Boost Mobile / NetGear Mobile hotspoton

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Reviewer91188 on 2015-12-08
On November 17, 2015, I ordered a boost mobile hotspot after a recommendation from a friend who uses boost mobile phone services. I paid for overnight delivery, and sure enough it was delivered the next day. I did not have time to activate my hotspot until November 26 at 1:36 AM. At thi...

Boost Mobile Llc - Utah, Salt Lake City / Rebate on new phone

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Reviewer11710 on 2015-12-07
My wife and I purchase new boost phones several months ago. When we did they gave use receipts and info to submit to get a $100 rebate on each phone. After 2 months I called Booth and they told me they did not have the bar codes from the box. We did submit them and after a serious talk...

Boost Mobile - Alabama, Mobile / Refused service while store was open 8/25/15 - very upset

Ma
mari.heritage on 2015-08-26
On 8/25/15, at 7:46pm I telephoned the Boost Mobile Store located at 3005 Springhill Ave., Ste. F in Mobile, AL, phone # 251.378.5913 - there was no answer or answering machine. I frequent this location with a friend of mine and have never had a bad experience. I was almost to the...

Boost Mobile Coupon Promo - Georgia, Alpharetta / Coupon Offers

Ph
Phlb67 on 2015-05-22
Boost Mobile will occasionally offer coupons via messages. My plan is monthly unlimited voice / 5Gb data. The offer was good until May 21, 2015 and it arrived when my monthly $35 plan expired(after May 13). The offer was this : " Spend $20 and get $15 free from Boost Mobile". Problem: If...

Boost Mobile / Motorola / phone not working

Gr
gryns9 on 2014-11-17
Bought my phone 8/23/2014 brought it to radio shack where I purchased it because it froze 'RADIO SHACK called boost went through their procedures then after 21/2 hours was told they would replace it .I waited for 3-5 days didn't receive it so I called the manufacturer where I got...

Boost Mobile - Alabama, Alabaster / BOOST MOBILE CUSTOMER SERVICES (call center) IN DOMINICAN REPUBLIC

Jr
jr69 on 2014-11-05
BE CAREFULL WITH THE BOOST MOBILE CUSTOMER SERVICES (Calling Center) IN DOMINICAN REPUBLIC BECAUSE SELLING YOUR INFORMATION IN YOUR BOOST MOBILE PHONE ACCOUNT: BE VERY CAREFUL L WITH THE BOOS T MOBILE CUSTOMER SERVICE (Calling Center) IN DOMINICAN REPUBLIC To all those who have Boost...

Boost Mobile / locking door on customers

Li
lisajonas551 on 2014-08-23
I went to boost mobile to pay my bill on sat. 23, at 11.00 am when i got there the doors were locked. I read the sign and the sign says open at 10.00 am. I had to sit in my car for almost a half hour. What kind of business makes there customers wait for a half hour just because there...

Boost Mobile / Wont relace

I bought i boost max, which I have insurance on when it stop working, I didn't have enough money for deductible so the man at boost told me to BUY a loaner then report it when i get the money, now the insurance wont replace my phone unless boost informs them that I did have insurance...

Boost Mobile Phone / payment

Se
see j on 2014-06-02
5-30-2014 I called boost mobile customer service to make a payment with my debit visa card. I spoke with a live person to process my payment of 57$ I gave my card number exp. Date along with three number code on the back Is what she had asked me for. And never said anything when wrong ...

Boost Mobile - Texas, Lubbock / customer not happy with service line and support. will not shut phone off after customer told adviser that his phone was stolen

Fa
fabian123 on 2014-02-18
I tried to call boost customer service line and let them know that I had had my phone stolen the night before, and is there anything that they could do about it or could they just shut the phone off. I was told because they had changed my pin number that they were unable to do anything at...

Boost Mobile Hydro - California, n/a / theft

I unfortunately experience tinnitus and telepathy and because of this my ideas like this phone of yous were stolen. My name is Anthony Davis and so is the name of your boost ambassador. I would like to challenge him and prove him to be the lieing thief that he is. With a lie detector test...

Boost Mobile - Texas, Houston / BEWARE THEY WILL NOT RETURN YOUR MONEY

Le
Len2 on 2013-08-03
Boost mobile requires advance payment but has a no refund policy. That basically means they will not refund money regardless of the reason even if it is their fault. In my case I prepaid and was then required to port my number back to Verizon. When I went to have my credits transferred...

Boost Mobile - California, Hemet / Not honoring price plan

Th
The Innocent One on 2013-07-31
We have had nextel since the mid-90's, switched to sprint then to boost in approx. 2005. We had 3 phone numbers on the account. In April 2013, boost was repairing their lines and nobody around me with boost service could call out or get a call in, including 9-1-1. We were robbed in a...

Boost Mobile Aka Sprint - New Jersey, Mays Landing / NO SERVICE

Bo
BOOST SUCKS NOW on 2013-07-09
SOUTH JERSEY, MAYS LANDING, 08330 NO SERVICE AT ALL... BETTER BUSINESS BUREAU, FCC, BOOST / SPRINT!!! EVERYONE WITH THIS PROBLEM MUST BOMBARD BOOST / SPRINT WITH COMPLAINTS... TEN DAYS NO SERVICE AT HOME. I HAVE TO DRIVE 5 TO 7 MILES TO USE MY BOOST CELL PHONE...BOOST REPLY...SEND THEM AN...

Boost Mobile - Michigan / Phone Records

Ra
RachelleWing on 2013-05-15
I contacted Boost Mobile customer support to attempt to retrieve a copy of my phone records for the past few months. At first I was told there was no possible way for them to do so, so I asked to speak to a supervisor or management. I was transfer to management and I explained that I need...

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