Boost Mobile review: Apple iPhone 11

Delray Beach January 15 2024

On June 2022 I did order an Apple IPhone 11 from boostmobile.com in amount of $199.99 plus activation fees and taxes in total $248.49, which was paid with my Citibank Mastercard Debit Card .

At the time of ordering their web site wasn’t give the option to fill their order page for residential and shipping address so the only option was to put the residential address ( Hollywood Fl 33020) and have call the costumer service manager which I did ..

I did explain the situation also requested that to NOT DELIVER the package to residential address cause we don’t receive mail or delivery doing that we are traveling very often ..

Manager ensure me that will not doing so and follow my request and agree to deliver the package to the address I did provide to him for shipping as : 2512 North Federal Highway suite 101 Delray Beach Fl 33483 ..

The package never arrived, more than dozen time contact the Boostmobile costumer service manager but not positive result was outcome..

As I never get the package I did call costumer service again requesting to cancel my order and credit my $248.49 back in my my bank account .

As time passes I receive additional $50.00 service bill from Boostmobile , yer the money owe me tops a total of $298.49 , money that Boostmobile refuse to credit on my bank account no matter how many times I did requested it ..

I was turning to my Citibank for help but they credited $ 248.49 ( $ 50.00 bill was not ) , but after a few weeks they withdrew the credit back from my account claiming that UPS was delivered the package on the porch in Hollywood..

First we don’t have porch , the onli step to the enter door of the house is about 12 feet from the sidewalk where anyone pass by can graves it , especially that in the last year the property neighborhood become porch stilling crime hot spots ..

Boostmobile know where their device are , can have its location in no time but don’t do nothing about ..

Second the Boostmobile copy of delivery provided to Citibank Fraud Department isn’t accurate, don’t show my residential address..

I did the best I can to recover my money but I couldn’t do it ..

I didn’t have chance to handle this matter earlier as I did have heart inflammation and other illness Covid 19 Pfizer vaccine complications.

As a today date Boostmobile owe me total $298.49 and I ask you to help me ..

Thank you very much for your time ..

Sincerely Viorel Berar