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BeachBody LLC

3301 Exposition Blvd. 3rd
Santa Monica
United States - FL90404
Customer Care
+1 (800) 207 0420 1 0
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BeachBody Complaints & Reviews

Beachbody LLC - Nebraska, Seward - Vitamins

Posted: 2015-10-21 by    happywithmyweight
Complaint Rating:  0 % with 0 votes
Yesterday AGAIN I received vitamins/supplement in the mail, charged to my credit card. I have contacted the company 2, may I repeat 2 times to stop this shipping and stop putting it on my credit card!!! Their website says they will get back to me as soon as possible. Ha! Ha! I need this to STOP!!!...

Beachbody - New Brunswick, Fredericton - Unethical charges

Posted: 2015-09-14 by    Reviewer73623
Complaint Rating:  100 % with 1 votes
I ordered the 21 day fix program in August 2015 by calling the Beach Body toll free number. The sales rep talked me into taking two bottles of Actifit vitamins for 2 dollars as a "trial order" to see if I liked the product, I was told I could cancel any standing order of future shipments at...

Beach Body - shakeology return

Posted: 2015-04-14 by    Jessica apple
Complaint Rating:  100 % with 1 votes
I purchased shakeology March 1st, and it did not really impress me. I took it every now and then, but it was kind of blah. So before my 30 days were up, I called to cancel my future orders. I used the automated system they have, and went through all the procedures, as soon as I heard all future...

Beachbody P90x3 - Poor Customer Service

Posted: 2015-02-05 by    S.H. Khan
Complaint Rating:  0 % with 0 votes
Their customer service has gone to the pits. I was missing a DVD from my P90X3 set. Since I bought it through Amazon, I contacted Amazon to acquire it. My Message was forwarded to Beachbody, who sent me an email to contact them on their 800 number for shipping DVDs. When I did, after more than...

Beach Body - Florida, Royal Palm Beach - No refund and now they send me to collections

Posted: 2015-02-05 by    Martha010
Complaint Rating:  0 % with 0 votes
This is the letter I just sent Beachbody I am quite tired of this company and now after all I have gone through and NO REFUND they have the nerve to try to send us to collections... HORRIBLE COMPANY INCOMPETENT CUSTOMER SERVICE DO NOT USE THEM!
Cust # 22697131385

Beachbody 10 Minute Trainer - Virginia, Virginia Beach - Charges for incomplete order

Posted: 2015-01-12 by    FrustratedWithBeachBody
Complaint Rating:  0 % with 0 votes
I was considering purchasing a product from BeachBody on 1/8/15. There are 4 stages to the ordering process. The first stage requires you to input your credit card info and forces you onto a 2 part payment plan with the promise to allow you to change to a single payment option later in the process....

Beachbody - Beachbody unauthorized charges/ scam

Posted: 2014-12-16 by    l2ebekah
Complaint Rating:  100 % with 2 votes
This is the email I sent to Beachbody earlier today, it contains my entire experience with this company:

REQUEST: II am a Beachbody customer. I want to CANCEL my auto-shipment of " Focus T25 Nutritional Advantage" and I also want to CANCEL my "Team Beachbody Club" membership....

Beachbody - Over a month and still no refund

Posted: 2014-12-03 by    kellyjean51
Complaint Rating:  100 % with 1 votes
I had ordered a challenge pack back in September. I got the shakeology and didn't really care for it. I figured that since they took my card number, they would likely set my account up for autoship. I tried to go into my account and make sure that I changed it back so they would not charge...

Beach Body - California, Los Angeles - THEFT - Order completed without authorization

Posted: 2014-11-23 by    dontbuyfromhere
Complaint Rating:  100 % with 1 votes
I was sucked in by a commercial for Body Beast and went to check it out on the BB website. Entered shipping and payment info on the first page, but before finalizing the order watched a video about all the EXTRA equipment I would need to use these DVDs. Decided not to order and closed out the...

Beachbody Coach Hannah Rose - Washington, DC - Misleading coach

Posted: 2014-10-07 by    dcfitness
Complaint Rating:  100 % with 1 votes
I think the beachbody coaches are incredibly misleading. There is this one coach I follow and was interested in working with because she posts miraculous transformations in her Instagram claiming its due to her "hard work" and "diet" and when you see her in person, she looks nothing like the...

Beachbody - DVDs Skip

Posted: 2014-01-28 by    02Avalanche
Complaint Rating:  100 % with 1 votes
Beachbody DVDs skip badly. Stay away from any Beachbody dvds unless you dont mind having to pause every couple of minutes due to the dvds either stopping or skipping. Particularly with the Shawn T series. In just about all his workout dvds, there is a problem with the skipping and pausing. Some...

Beach Body - Damaged RFockin Body Dvd

Posted: 2014-01-20 by    RL Fields
Complaint Rating:  0 % with 0 votes
I purchased both the Hip Hop Abs and the Rockin Body DVDs to prevent work out boredom, and to provide a spice of life. I find that I am using the Rockin Body Dvds specifically Mark, Move and Groove for the time limit factor. For the last two days my Dvd has malfunctioned and I called this morning...

Beach Body - Customer Service - Unauthorized Charges

Posted: 2013-12-15 by    T25 is a SCAM
Complaint Rating:  0 % with 0 votes
Unauthorized charges to credit card for a monthly membership after fully paying for T25. Customer service representative has poorly spoken english - could not remember my name - forwarded me to their supervisor (stayed on hold for 30 minutes and finally the music stopped and nobody came online)...

Beachbody - T25 - refusal to respond

Posted: 2013-11-02 by    ERRN99
Complaint Rating:  80 % with 5 votes
Hello...is anyone out there going to reply to my emails? I have been dealing with this issue for several weeks now and I cannot get a resolution nor will anyone respond to me all of a sudden. My daughter spent her hard earned money ($143.00) to buy this DVD program and now your company wants...

Beachbody - Alberta, Calgary - coaches

Posted: 2013-10-27 by    j0kb
Complaint Rating:  0 % with 0 votes
I have an issue with my beachbody coach. Someone I met at work - introduced me to BB and shakeology. I signed up - probably too fast - but I love the workouts and the shakeology. I press play almost everyday! drinking my shake - feeling good and losing weight. I started seeing that other people...

Beachbody - poor handling of defective product

Posted: 2013-06-29 by    nonsensical2415
Complaint Rating:  100 % with 1 votes
I have been a customer to beach body for years and have recommended their workouts and nutrition products to others. I take very good care of my work out DVDs, storing them in original packaging. A crack formed in one of my favorite discs because of the center holder design that came with package,...

Beachbody.com / Hip Hop Abs - Phishing URL

Posted: 2013-04-04 by    Not Ashamed 2 Complain
Complaint Rating:  0 % with 0 votes
As bad as I wanted to order Hip Hop Abs through Beachbody.com because of it being on sale, my Kaspersky internet security denied the access to checkout. It said that the requested URL could not be provided because it is a phishing URL (http://www.beachbody.com/checkout/upsel<...>). If...

Beachbody - Ohio - Received goods that I never ordered

Posted: 2013-03-23 by    TamV
Complaint Rating:  100 % with 3 votes
I received a P90X package back in December 2012 from Beachbody. Strange thing is that I have never heard of Beachbody before and never ordered this. I called customer service and they said that I ordered it on Dec 20, 2012. I asked what credit card it was charged on and they told me. I told...

Beachbody - Refund of Unordered product

Posted: 2013-03-03 by    Evey
Complaint Rating:  0 % with 0 votes
I was browsing an exercise dvd on Beachbody's website, started to order and changed my mind and I did not complete the order online yet it went through.
I phoned the customer services line first thing this morning and spoke to Jacob who advised me that he could not cancel my order,...

Beachbody - Unauthorized charges

Posted: 2013-01-02 by    denver07
Complaint Rating:  0 % with 0 votes
I went online to order their 10-Minute Trainer and mistakenly added a second one to my shopping cart after I entered my credit card number. There was no way to go back and remove the order from my shopping cart so I closed the browser. A few hours later I receive a confirmation email for my...

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