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CB Fashion and Style BAERSkin Hoodie The over two year order for my black baerskin hoodie has still not been fulfilled!!!
BAERSkin Hoodie

BAERSkin Hoodie review: The over two year order for my black baerskin hoodie has still not been fulfilled!!!

F
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12:09 am EDT
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In October of 2019, my wife ordered me a Black BAERSkin Hoodie. Two Years Ago! I emailed someone there at the BAERSkin Tactical Supply Customer Service and they expressed unexceptable service and reordered the product to be sent to 308-B South Main Street, #191, Farmville, Virginia 23901. The Order Number is 1973677. We received information via our email ([protected]@gmail.com), that it would be sent this time, however, the tracking number of the reordered product could not be verified by our mailing service. We checked a few times with our mailing service and they could not verify, nor validate the supposedly resent Blk BAERSkin Hoodie product! Simply Put, It Never Got Sent To Us! Is The BAERSkin Tactical Supply Company a sham company instead! We forked out $99.95/$100.00 for a product we have never received, and I’m tired of you alls deceptions. Either give us back our money, or send us the product, but don’t lie to us anymore! Please! I want to recommend you to my friends and family, but frankly, your services are making it very difficult to even acknowledge you people right now!

Sincerely Frustrated and Very Unhappy with BAERSkin,

Faith and Anthony Brown, Farmville, VA; [protected]

Desired outcome: Send us the product this time, or give us back our money!

Nov 06, 2023 8:39 am EST
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Hi Faith,

Thank you for taking a moment to write your feedback here!

We are truly sorry to hear that as of writing here, you still haven't received the Baerskin Hoodie your wife ordered for you quite some time ago.

Upon checking, I can see here that the order was placed last 10-19-2022, and both the initial and reshipped product was returned to sender.

Unfortunately, this does happen sometimes with some addresses - but we must admit that the amount of time it has taken without proper resolution is a mistake on our end.

This is definitely not something we would like our customers to go through, and we hope you would give us a chance to make things right.

I can see here that one of my colleagues previously offered satisfactory solution for you via email.

Again, we apologize for all the trouble!

Best,

Stephanie
Resolved

This complaint has been resolved automatically due to user's inactivity.

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