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AVG Technologies

149 Bluxome St
San Francisco
United States - 94107-1507
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AVG Complaints & Reviews

AVG - Anti-virus and Tune-up failure to install

Posted: 2015-10-10 by    Nobye
Complaint Rating:  0 % with 0 votes
I purchased the AVG Anti-virus on July 22, 2015 and wrote down the key to the program. When I recently had some work done on my computer all my programs were lost including this one. Now every time I try to re-install the program I get a message that tells me the installation failed. I have...

AVG virus protection - I was billed , not using the computer anymore

Posted: 2015-05-16 by    Cam MacLellan
Complaint Rating:  0 % with 0 votes
I was layed off from the company I was working for and they kept the computer I was using. I have been charged, I am guessing a renewal fee. I do not have the laptop and have not had it for the past 7 months. I would like you to please credit my Mastercard that you have charged $59.99 the code...

AVG-Netherlands Bv - Refunding

Posted: 2015-04-19 by    Ed.45
Complaint Rating:  0 % with 0 votes
Activation key error message generated during a paid software download on 13 April 2015 necessitated an additional software download to assist the installation and running of the first primary download, which all proved futile! Not interested any further in technical support...

AVG Anti-Theft - Complete lack of customer support

Posted: 2015-04-03 by    mipora
Complaint Rating:  0 % with 0 votes
I installed the AVG Anti-Theft product on to my phone. Recently after having some issues with my phone I had to install a new sim card, this action activated the AVG Anti-Theft lock screen on the phone. I had forgotten the password to unlock this, so referred to the confirmation email I had...

AVG - Failured To Protect Computer From Virus

Posted: 2015-02-06 by    ComFamServ
Complaint Rating:  0 % with 1 votes
Purchased AVG Virus Protection and ran a virus scan everyday. AVG failed to stop the Cryptowall virus from infecting our computers. This resulted in over 20+ years of client data to be destroyed, a significant loss of income, additional financial expense in having to replace the computers, and...

AVG Driver update - Charged to my credit card

Posted: 2015-01-28 by    Blanche McCabe
Complaint Rating:  0 % with 0 votes
I went on line to buy Driver update and as I didn't register my purchase they charged me for
the amount of $29.99 to my credit card then they asked me to add my credit card number again and as I didn't want to pay twice for the same purchase I signed out.

AVG Anti-Virus software - Bogus Charging

Posted: 2014-12-13 by    BA Ceazar
Complaint Rating:  0 % with 0 votes
I used to subscribe to AVG anti-virus software but I stopped a year ago because it let a ransom virus infect my computer. Despite that AVG is saying it will deduct a renewal fee from my bank account on or around 12th Jan 2015. I told my bank to stop any direct debit mandates to AVG but they...

AVG FAMILY SAFETY - Trying to sell products I dont need!

Posted: 2014-12-07 by    EthicsInBusiness
Complaint Rating:  100 % with 1 votes
Purchased AVG Family Safety filter for my computer. The software works well but it stopped working and my wife spent two hours on the phone with customer service from India. The next day the computer would not boot normally and was stuck in safe mode. We called again and the problem was fixed....

AVG AntiVirus - updates schedule

Posted: 2014-11-18 by    Anonymous119
Complaint Rating:  0 % with 0 votes
AVG takes over my computer with its scans and updates to the point I CANT use my Computer for at least 30 mins while a scan or update is running.
My GF thinks I am ignoring her and lying when I tell her so am having constant argument about cause...

AVG - England, Hertfordshire, Welwyn Garden City| - False Charging

Posted: 2014-10-28 by    MikeC49
Complaint Rating:  0 % with 0 votes
I received an invoice for £59.99, already paid for a two year renewal of AVG Internet Security. On checking I had two licences that I was no longer using, but had been automatically renewed by AVG and my credit card charged. I hadn't ordered the renewal, or authorised any payment....

AVG - Suport

Posted: 2014-10-16 by    Dave R.P.
Complaint Rating:  0 % with 0 votes
I went to Walmart store a purchased AVG from there shelf 10/15/14 at 17:38:11. Came home placed the disk in to load program.Ran
the disk came up with problems. Called Support on Phone at number given on internet for that.Talked to Rep Karan Shroff. All he wanted to do was sale me product...

AVG AntiVirus - persistent attempts to install AVG Anti virus protection

Posted: 2014-09-02 by    michael francis mccarthy
Complaint Rating:  0 % with 0 votes
I had Norton Anti-virus Protection, until last February 0f 2012 when it expired. I then tried AVG Anti-Virus Protection for one year but didn't like the pop-up adds and general bad service. Last February, 2014, I purchased and installed Norton Anti-virus Protection once again. I thought...

AVG Internet Security - Scam

Posted: 2014-08-19 by    britnic
Complaint Rating:  0 % with 0 votes
i paid for agv internet security, they took charge of my computer, a few days later i had a pakistani sounding fella call me on my home land line that only 1 other person has that number an told me i had a huge downloading going on from windows, and that im to let him take charge of my computer...

AVG - Customer Service does not exist

Posted: 2014-08-10 by    albaz
Complaint Rating:  0 % with 0 votes
When I bought AVG Tuneup, AVG actually installed a virus or trojan horse on my computer which changed my preference for NewTab selection. I spent many hours one day trying to rid myself of this abomination, reading complaint files, etc. I tried uninstalling the programs through Windows Programs...

AVG - Extremely poor customer service

Posted: 2014-07-29 by    Allan Ford
Complaint Rating:  0 % with 0 votes
I live in Australia.I renewed my AVG licence in May 2014. In mid June 2014, due to a lightning strike nearby, my PCs hard drive and CPU were destroyed. I have bought a new computer and even though I have had conversations with several overseas representatives of AVG ( Their grasp of the English...

AVG Internet Security - Fake charges and impossible to stop them

Posted: 2014-07-20 by    Loxtor
Complaint Rating:  0 % with 0 votes
I tried to get info from the company Echo Technical support C O AVG Internet Security. I left my personal info and my question, but these jerk sonly started to charge me without my permission. I tried to stop them, but of course they continued to take money from me. I wonder if there are people,...

AVG virus protection - Not allowed to delete program

Posted: 2014-04-21 by    duped and robbed
Complaint Rating:  0 % with 0 votes
I downloaded virus protection from AVG. They said it was free. After a year I decided to get a different company because I got several virus that AVG did not stop. When I tried to delete AVG it would not let me so I called the company. They said it would COST me 165.00 to delete. WHAT A SCAM!!!...

Avg Anti-virus - Incompetence

Posted: 2014-04-19 by    John R. Tkach
Complaint Rating:  0 % with 0 votes
I bought the AVG PC Tuneup and also used the free AVG internet security package. I then bought the professional version of the anti-virus security package. I was having trouble upgrading to the Pro version and contacted AVG support. They said they will do the install for me for $14.95 by taking...

AVG - Unauthorized credit card transaction

Posted: 2014-02-08 by    Xcopper
Complaint Rating:  100 % with 3 votes
AVG charged me 50.99 for a renewal I did not ask for or authorize. They were charging me 50.99 for the same software avg sells at Wal mart for 15 bucks. I did get a hold of avg customer service, they told me they would refund between 1-2 weeks. I did use my credit card 2 years ago to purchase...

avgthreatlabs.com - Stay away

Posted: 2013-12-20 by    RickyOay
Complaint Rating:  100 % with 1 votes
I decided to try AVG antivirus from the website www.avgthreatlabs.com. I downloaded it, but nothing worked. I contacted the AVG Support Centre and told about my problem. I spoke with a man, who started to yell at me and told not to call them, because I bother him. He hung up on me and I was...

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