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AVG Customer Care Service

AVG Technologies

149 Bluxome St
San Francisco
California
United States - 94107-1507

Customer Support Phone Numbers

Phone:
1 866 833 5727 5 6
Additional Email ID
cs.assistants@avg.com
 
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AVG Complaints & Reviews

AVG / Avg updater

An
Angela Bugler on Aug 29, 2016
I purchased avg updater and downloaded it but it damaged my laptop. As per their terms and conditions i cancelled my membership ad asked for a refund and for my bank details to be deleted and not to take further payments from my account. On checking with my bank i saw that the payment wa...

AVG / Antivirus

Ls
Lsdavies on Aug 20, 2016
I contacted 'Guruaid' on 08080988351 a support branch for AVG on 20/08/2016 @ 1.20pm. Whilst on the phone he began asking for my bank details to pay £350 for them to uninstall AVG from my computer, which I of course knew was total rubbish. I asked to speak to his manager when he...

AVG / Computer

Ro
robynne51 on Aug 3, 2016
Hello again, I was promised 2 x $49.50 REFUNDS well over a week ago, in fact 9 Days ago!!! Still not in my account... AVG Order Ref #: 701-3864844 and AVG Order Ref #: 701-3898920 I NEED this back in my account... NOW Please advise URGENTLY Robyn Smith

AVG / AVG Internet Protection and PC-Tuneup

Jo
JoLiz on Jul 26, 2016
AVG on my computer went haywire 15/7/2016. Contacted AVG because I thought it was the right thing to do - had some technician fiddle with my computer (remote access) did not resolve all issues, because many updates had FAILED. Still have excess programs on my computer. Was told 'must...

AVG / AVG Ultimate/Pro

Se
Serve your customers on Jun 10, 2016
AVG "free" starts out "free, and than annoying pop-up occur daily or weekly. And, than you have a problem, for which customer service is only too happy to help you with for a "fee, " and than AVG is no longer free. And you are talked into upgrading to Ultimate, so now you pay a nice big...

AVG - California, San Francisco / customer service

Ey
Eyeball6785 on May 27, 2016
First I have talked on the phone 5 times and 3 letters. I'm being harassed by having to talk about the same issue over and over. Syed in customer support is a sadist who continually wants to spin this problem in his direction to avoid a refund. I have a crushing migraine as I write this. I...

AVG / AVG anti virus free trial version

Av
Avi Shani on May 22, 2016
My name is Avi Shani. avishani@gmail.com; +972524622226. I would like to report what seems to me as a not proper business behavior that might easily be interpreted as a malicious behavior by some. I have installed the AVG anti virus free trial version. the SW shut down my windos defender...

AVG / Avg refund policy

Tr
trip47 on Apr 25, 2016
I spoke with customer service in the UK and USA one week ago regarding the poor service and aggressive sales applied to my elderly aunt on 3rd April 2016. She is 90 years old and had a minor problem with her laptop that I would normally fix for her, unfortunately I was out of the country...

AVG / Direct Debits

Os
Osborne Williams on Mar 16, 2016
I have just a short while ago been speaking to AVG UK STAFF on your 0800 telephone number. I have been requesting that the direct debits which have been made to my Halifax Credit card a/c be cancelled . I found it very difficult to have a conversation with him as the line was bad and hi...

AVG / Renewing Licence

Re
Reviewer23740 on Feb 25, 2016
IMCAA-LZD9U-PMRDU-Q9STU-UAIYZ-Q3VCA. I do not know if this licence number has any relevance. There is also a date under it 2015-02-17. I have not had any correspondence from you regarding a new licence number for the renewal, if this is required. The only notification I have is a debit of...

AVG / Their browser, and free trials of security products

Pe
penngorbel on Jan 25, 2016
firstly, I tried their tune upon trial, having installed their free antivirus, and after scanning my system it stated that their 30 day trial had expired. I have only had the computer 6 days, from new, but I only tried the tuneup a couple of days ago. What a con. Secondly, they have made...

AVG - Connecticut, Brooklyn / Anti virus program

Ts
tsar on Jan 23, 2016
I had Avg antivirus, but have now found a much better program.i did not renew with Avg.i was billed for it on my credit card.i have contacted my credit card company about this, I have since found out this has been happening to many more people.this is wrong it may be time for a cla...

AVG / Yearly subscription

Re
Reviewer15291 on Dec 14, 2015
I signed up for two years cover in October 2012. and I have since found out that a third payment has been taken on the 27th September 2015 which they were not authorised to do. I would like a full refund please. the key that was given on the latest email is 0YP362686Y542594R. I have not...

AVG / Anti-virus and Tune-up failure to install

No
Nobye on Oct 10, 2015
I purchased the AVG Anti-virus on July 22, 2015 and wrote down the key to the program. When I recently had some work done on my computer all my programs were lost including this one. Now every time I try to re-install the program I get a message that tells me the installation failed. I...

AVG virus protection / I was billed , not using the computer anymore

Ca
Cam MacLellan on May 16, 2015
I was layed off from the company I was working for and they kept the computer I was using. I have been charged, I am guessing a renewal fee. I do not have the laptop and have not had it for the past 7 months. I would like you to please credit my Mastercard that you have charged $59.99 the...

AVG-Netherlands Bv / Refunding

Ed
Ed.45 on Apr 19, 2015
Sir/Madam, Activation key error message generated during a paid software download on 13 April 2015 necessitated an additional software download to assist the installation and running of the first primary download, which all proved futile! Not interested any further in technical support nor...

AVG Anti-Theft / Complete lack of customer support

Mi
mipora on Apr 3, 2015
I installed the AVG Anti-Theft product on to my phone. Recently after having some issues with my phone I had to install a new sim card, this action activated the AVG Anti-Theft lock screen on the phone. I had forgotten the password to unlock this, so referred to the confirmation email I...

AVG / Failured To Protect Computer From Virus

Co
ComFamServ on Feb 6, 2015
Purchased AVG Virus Protection and ran a virus scan everyday. AVG failed to stop the Cryptowall virus from infecting our computers. This resulted in over 20+ years of client data to be destroyed, a significant loss of income, additional financial expense in having to replace the computer...

AVG Driver update - Alberta, Edmonton / Charged to my credit card

Bl
Blanche McCabe on Jan 28, 2015
Hello. I went on line to buy Driver update and as I didn't register my purchase they charged me for the amount of $29.99 to my credit card then they asked me to add my credit card number again and as I didn't want to pay twice for the same purchase I signed out. Now I don't have a...

AVG Anti-Virus software / Bogus Charging

Ba
BA Ceazar on Dec 13, 2014
I used to subscribe to AVG anti-virus software but I stopped a year ago because it let a ransom virus infect my computer. Despite that AVG is saying it will deduct a renewal fee from my bank account on or around 12th Jan 2015. I told my bank to stop any direct debit mandates to AVG but...

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