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ASDA Customer Care Service

Asda Stores Limited

ASDA House, Southbank, Great Wilson Street,
United Kingdom - 72716

Customer Support Phone Numbers

Asda Stores Limited
Asda House
South Bank
Great Wilson Street
LS11 5AD
Asda Financial Services Limited
Asda House Southbank
Great Wilson Street

ASDA Complaints & Reviews

ASDA / Organic garlic from china

lizthornton on Jan 16, 2017
Hello, I am writing with regard to the disappointing fact that I found asda organic garlic is imported from china. I am concerned that your vegetable buyers / researchers do not know of the shocking way that garlic is cultivated in china... Both organic and unorganic varieties. There are...

ASDA / Food

Darren Biggadike on Jan 7, 2017
On the 3rd of January me and my wife went shopping on our weekly routine in Folkestone branch of asda. We bought most of our regular shopping there including seabrook crisps I was dismayed however that when I started to eat my pack today discovered the taste was not right so I looked at...

ASDA / Customer service at your peterborough store

Georgina Ferrar on Jan 2, 2017
Hello, I was shopping in your Asda store on the 29/12/16 at around 14:30PM. I usually always shop at my local Asda as I always find it very good value for money and nice customer service. Although this particular occasion I was treated quite unfairly I believe. I was using the self check...

ASDA / Wrong goods supplied in ps4 for christmas present

Ann Boyd on Dec 28, 2016
Bought PS4 online direct for sons Christmas. When box opened on Christmas day it contained set of bathroom scales instead of PS4 consol. Son absolutely devastated and thought Santa had sent this. Spoke/emailed Asda helpdesk/store/helplinemanager several times to be told "not our remit" ...

ASDA / Ignorance of all the staff

Amelia Hamilton on Dec 20, 2016
I have been to asda in strelley Nottingham on several occasions and have received poor treatment from the employees. Usually in life you find one or two people that are ignorant but in this branch they are all ignorant apart from two at the most, they never let you stand back to do your...

ASDA / Online grocery ordering

Claire Horsgood on Dec 20, 2016
In October I was given a £40 credit to my online account as you cancelled a large order with no notice. I didn't want the credit, would rather have had in store vouchers, as I wasn't intending on using online ordering again. As expected when I came to use the voucher it doesn't work! And two...

ASDA / Complaints

Philip Taggart on Dec 18, 2016
I put a complaint into aside a few weeks ago regarding price hikes and products getting smaller and all vie heard from douse is an acknowledgement email and nothing else. I think your customer service stinks. A few weeks ago use put quite a few of your prices up on goods which I consider...

ASDA / Baked beans smart price

clarestrange on Dec 14, 2016
hi i bought a tin of baked beans last week I opened them to give them to my children with their dinner last night, when I opened them and lifted the lid it was just green mould on top and a fur coat, disgusting the code is LGS the sell by date is September 2018 I have attached some photos so...

Asda Supermarkets. Knockbreck Road, Tain. Iv19 1NX / Customer service and poor quality food

brenda bourne on Dec 8, 2016
While visiting family I visited the Tain store on 5/12/2016 at approx. 14.40pm. My sister and I went to café for lunch. After ordering 2 megabrunch meals, we went to server for tea and to pay. After waiting approximately half an hour, I was finaly served. the café only had 6 other customer...

ASDA / Saver card

jcbyast on Nov 30, 2016
I tried to use my Xmas saver card in Asda Northwich store today, 30/11/2016 and was told there was no money on it, I knew I had £150 on 2 cards, I asked to try my other card and was told the same, I said that I had £150 on each card, the supervisor was called and she also said there was no...

ASDA / ASDA own brand Creamy Tomato Pasta Bake (2732 5704)

princessjen on Nov 25, 2016
To whom it may concern, I would like to make a small complaint regarding your own brand creamy tomato pasta bake. I really enjoy this product but the lids are always on far too tight. They are impossible to open and it really upsets me that I can't have this meal when I am on my own as the...

ASDA / Opticians

Lisajo1986 on Nov 23, 2016
I came to Asda opticians on 9/11/16 as a friend had recommended it having been there before. After purchasing some glasses for my child to a total of £99.00, I was told I would hear from the store within seven to ten days to collect his glasses. After waiting ten days to hear from the store...

ASDA / Remington shavour

Geraldgib on Nov 19, 2016
A bought a REMINGTON shavour out dunfermline asda store av had it 2weeks plugged it in and its tripped my electric av never used it and the shavour has never worked and it cost me £99.99 av lost my receipt tried taking it bk to the asda store a bought it from and explained what's happened and...

ASDA / Customer relations

jude99_ on Nov 15, 2016
Asda Customer relations are just terrible. I don't even understand their responses. Here is one, I quote: "Thank you for keeping in touch. For the information that you want to know, For the information the you were asking, I am sorry but we just have the further instruction which you can...

ASDA / Asda beans and sausages / asda plum tomatoes

Shanie o'meara on Nov 15, 2016
Over 2 days I've had a couple of issues. I had a ton of your beans and sausages to find only FOUR sausages which isn't what we usually get, then found only TWO plum tomatoes in a whole tin. Not once, but twice!!! Terrible value for money. I usually get more in both of these items. What'...

ASDA / Meat

Janet55 on Nov 9, 2016
We brought some steak mince today 9/11/16 from asda in dagenham and when we got home and opened it it's was brown in the middle of the meat as we opens and split the meat apart which was not right as it was still in date as we cooked it it didn't smell very nice...so we throw it away and...

ASDA / Lift

Ann Ganter on Nov 6, 2016
The lift in Oxford Templar square is out order again and tomorrow it will be a week l am in a electric wheel chair and find this disgusting as the items l want to look up and the café are all up stairs and the notice does not explain why, this is not the first time the last time it was out...

ASDA / ASDA Delivery

Robert Brayfield on Nov 3, 2016
We arrived back at our vehicle, parked at Dalton Square at one o clock, in Lancaster on Thursday the 3rd of October, to find that we were unable to exit our parking space due to a delivery van parked behind our vehicle. We were to soon find out that the driver had stopped there to make a...

ASDA / Asda policies are extorting the disabled

Rolandi370111 on Oct 16, 2016
Ordered food using the online grocery service from Oldbury Asda for my disabled parents who are housebound to make themselves a Sunday dinner. They forgot to deliver the main items I wanted them to have including potatoes. Upon informing Asda soon after the botched delivery that they had...

ASDA / Asda hgv lorry driver dangerous driving

Ben1980 on Aug 28, 2016
On the 27/8/16 at around 12:20pm I was driving along the A66 flyover in Middlesbrough (which has a speed limit of 50mph) with my fiancee and our two year old son in the car and had to change to the outside lane as a car was merging onto the A66. There was an asda delivery lorry a few car...

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