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Asda Stores Limited

ASDA House, Southbank, Great Wilson Street,
United Kingdom - 72716
Customer Care
Asda Stores Limited
Asda House
South Bank
Great Wilson Street
LS11 5AD
Asda Financial Services Limited
Asda House Southbank
Great Wilson Street
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ASDA Complaints & Reviews

Asda - Online food shop

Posted: 2015-10-12 by    Reviewer47391
Complaint Rating:  0 % with 0 votes
On the 8th September I was expecting my weekly food to be delivered and on the same day I received a call from Asda stating this had been cancelled due to an internal billing issue on there side. I was told that I wouldn't be charged. Unfortunately I have been charged and have spent £30.45...

Asda - England, South Yorkshire, Sheffield - Leaving it's employees without wages they have earned.

Posted: 2015-10-05 by    Stephen Nield
Complaint Rating:  0 % with 0 votes
Any one considering taking on a job at ASDA needs to read this. I have worked for this company for 18 months and my wages have been messed with and i have been left without money i've earned on many pay dates. They have never paid my holiday pay on time or at all and don't care that you cannot...

Asda - Charged for an order that wasn't delivered

Posted: 2015-09-14 by    Georgina Harris
Complaint Rating:  0 % with 0 votes
I had a delivery (17674022251) booked for 1.9.15 in the evening and received a call from the store to say the delivery had to be cancelled due to the van being involved in an accident. I called them back to arrange redelivery for the following day. The shopping arrived within the time slot,...

Asda - Incorrect stock received twice

Posted: 2015-09-08 by    neil duke
Complaint Rating:  0 % with 0 votes
I went onto click and collect for the first time ever for anyone and my experience from Asda was the worst shopping experience I have every had and to make it worse I have made 3 complaints and still it seems customers like me are not worth the time of day.
I did my first order on 29.08.15...

Asda - England, South Yorkshire, Leeds - Delivery - nearly half shopping was missing

Posted: 2015-09-05 by    Sophie Newell
Complaint Rating:  0 % with 0 votes
I ordered my shopping to be delivered this morning (05.09.15) the slot was 8-10am!! Firstly, the delivery guy was 20 minutes late outside of the TWO hours slot!! He was apologetic and said that he was so rushed and busy today!! First thing I noticed was that the French sticks I ordered were...

Asda - England, Shropshire, Telford - Foreign exchange booth instore

Posted: 2015-08-25 by    Reviewer23748
Complaint Rating:  0 % with 0 votes
I picked up my euros I ordered online and was met by the most rudest person I have come across in retail. I went to the booth in the malinslee, Telford store yesterday and the booth was empty, so I went to the customer service desk and the very helpful young man confirmed he would try and locate...

Asda - Attitude/service

Posted: 2015-08-21 by    Carl28win
Complaint Rating:  0 % with 0 votes
Got to the check out to a very unfriendly lady Carole, till 11, this morning 20-08-2015 wouldn't pass bags. No please or thank you. Didn't ask if we needed help with packing. Which we did, as my mum has just come out of hospital after a heart attack, plus has a really bad back....

Asda - Dissatisfied with food dates

Posted: 2015-07-15 by    Gill Price
Complaint Rating:  0 % with 0 votes
I completed my first ever Asda shop on line in June 2015. I did this after undergoing major surgery on my foot and unable to walk. The shopping arrived on time but when I started to unpack it all I became aware that mt fresh goods all had a sell by date on one day, this included meat and fish....

Asda - England, East Sussex, Brighton - never use ASDA home delivery

Posted: 2015-03-10 by    Tina6397
Complaint Rating:  0 % with 0 votes
ASDA HOME DELIVERY is the worst in the UK.
I have been a frequent buyer of ASDA a over 2 years now. At the beginning its fine, but recently deliveries are tending to be LATE and even DISAPPEARED.
Yesterday night was a nightmare, I ordered the slot 8-10 pm and was waiting for some...

Asda - poor service

Posted: 2015-03-04 by    Mrs V Richardson
Complaint Rating:  0 % with 0 votes
Whilst trying to redeem one of Asda gift cards at the Team Valley Retail Park Asda Living Store at Gateshead I was made to feel like a criminal by the assistant. The card kept coming up invalid and I have to say its not the first one I have had bother with. As it was a gift I couldn't produce...

Asda - Human excrement at the entrance

Posted: 2015-03-01 by    Hygiene
Complaint Rating:  0 % with 0 votes
Unable to shop in ASDA at 10am this morning, due to the human excrement on the path. If these Addicts can't be hygienic sleeping in the car park overnight, then they will have to be moved on. I hope that a visually-impaired person didn't have a fall, or anybody else. It is only a matter...

Asda - baby feeding facilities

Posted: 2015-02-12 by    fozzy83
Complaint Rating:  0 % with 0 votes
Visited asda metrocentre gateshead today, I have a 7 week old baby who I am currently breastfeeding, I was appalled to find the nearly non existent feeding facilities this store provides for mothers who are breastfeeding. It is a large room with 2 baby changing areas a toilet and a chair which...

Asda - Online Grocery Shopping

Posted: 2015-02-09 by    Claire Sunderland
Complaint Rating:  100 % with 1 votes
I placed an order for delivery by Asda to be delivered on Saturday 7th February. I chose the 3-5pm slot, I received an email to give me a delivery window of 4-5pm. My shopping arrived about 5:05pm (no issue with few mins late). However when unpacking my shopping, quite a lot of my items were...


Posted: 2015-01-26 by    DAVID HORTON
Complaint Rating:  0 % with 0 votes
My wifes car was damaged by an asda employee, the repairs have been carried out but i want compensation for all the stress this caused. We were left to do everything ourselves, i emailed the customer services who told me to put it in writing, so i did. I do not understand why they could not...

Asda - Charged one item which i didn't buy

Posted: 2015-01-16 by    Wasia
Complaint Rating:  0 % with 0 votes
I shopped from asda and when i come back home and checked my
Recipt there was one item which i didnt buy and charged me for it
I know his name abdul and he tricked me i was busy in packing and he
Scan some thing and hide it. This is very bad now i have to keep an eye on...

Asda - horrid customer service

Posted: 2014-11-05 by    jasmine moor
Complaint Rating:  100 % with 1 votes
OK so I order my shopping from asda for between 10+12 it was then meant to come between 11-12pm. It was late then I missed 1 phone call from a number which I constantly tried to call back to see who it was. Finally 45minutes later they rang back saying it was the delivery driver saying that...

Asda - England, Greater London, London| - Terrible experience with Asda service

Posted: 2014-11-03 by    Priya391
Complaint Rating:  0 % with 0 votes
I tend to shop at Asda online, the last two experiences I’ve had have left me to totally lose hope in shopping with Asda ever again.

Ordered for 13th Oct online. Had booked 8-10pm slot (was a Monday). Order did not arrive.

I waited till 10.30pm that day and...

Asda - England, Kent, GREENHITHE - Overcharged on bill

Posted: 2014-10-21 by    IVAYLO DOBRENOV
Complaint Rating:  0 % with 0 votes
I went shoppng to asda greenhithe on 17 / 10 / 2014 and decided to buy some muller fruit yogurt. The yogurt was on offer 10 pots for ten pounds. I purchased 20 pots of the above mentioned. When i got home i checked my receipt to see if the ofer was applied, but i was disappointed to find out...

Asda - manger

Posted: 2014-08-15 by    jill 99
Complaint Rating:  0 % with 0 votes
My ex works at this store and told his boss I wanted to hit a girl who also works there
That he likes .me and my ex entered the store together but he hung back and as I entered the same isle she was in she was asked to leave the shop floor i then argued
With my ex cos he made...

Asda - contaminated fruit

Posted: 2014-08-08 by    Susan A Walker
Complaint Rating:  0 % with 0 votes
Bought 2 pack of Nectarines from the Washington Asda branch, put them in to fridge to keep them fresh longer. Got one out the day before to let it soften a bit. My daughter made me a fruit pot, which I ate. I thought the nectarine tasted funny. It didn't taste like a nectarine, it was not...

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