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ASDA Logo

ASDA

702 S.W. 8th Street
Bentonville
Arkansas
United States - 72716
Customer Care
Phone:1,4792734
 
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ASDA Complaints & Reviews

ASDA - horrid customer service

Posted: 2014-11-05 by    jasmine moor
Complaint Rating:  0 % with 0 votes
OK so I order my shopping from asda for between 10+12 it was then meant to come between 11-12pm. It was late then I missed 1 phone call from a number which I constantly tried to call back to see who it was. Finally 45minutes later they rang back saying it was the delivery driver saying that...
Complaint comments Comments Complaint country United Kingdom Complaint category E-Shopping

ASDA - England, Greater London, London| - Terrible experience with Asda service

Posted: 2014-11-03 by    Priya391
Complaint Rating:  0 % with 0 votes
I tend to shop at Asda online, the last two experiences I’ve had have left me to totally lose hope in shopping with Asda ever again.

Ordered for 13th Oct online. Had booked 8-10pm slot (was a Monday). Order did not arrive.

I waited till 10.30pm that day and...
Complaint comments Comments Complaint country United Kingdom, England|Greater London, London| Complaint category E-Shopping

ASDA - Terrible experience with Asda service

Posted: 2014-11-03 by    Priya391
Complaint Rating:  0 % with 0 votes
I tend to shop at Asda online, the last two experiences I’ve had have left me to totally lose hope in shopping with Asda ever again.

Ordered for 13th Oct online. Had booked 8-10pm slot (was a Monday). Order did not arrive.

I waited till 10.30pm that day and...
Complaint comments Comments Complaint country United Kingdom Complaint category E-Shopping

ASDA - overcharged on bill

Posted: 2014-10-21 by    IVAYLO DOBRENOV
Complaint Rating:  0 % with 0 votes
I WENT SHOPPNG TO ASDA GREENHITHE ON 17/10/2014 AND DECIDED TO BUY SOME MULLER FRUIT YOGURT.THE YOGURT WAS ON OFFER 10 POTS FOR TEN POUNDS.I PURCHASED 20 POTS OF THE ABOVE MENTIONED.WHEN I GOT HOME I CHECKED MY RECEIPT TO SEE IF THE OFER WAS APPLIED, BUT I WAS DISAPPOINTED TO FIND OUT THAT NOT...
Complaint comments Comments Complaint country United Kingdom Complaint category Food

ASDA - manger

Posted: 2014-08-15 by    jill 99
Complaint Rating:  0 % with 0 votes
My ex works at this store and told his boss I wanted to hit a girl who also works there
That he likes .me and my ex entered the store together but he hung back and as I entered the same isle she was in she was asked to leave the shop floor i then argued
With my ex cos he made...
Complaint comments Comments Complaint country United Kingdom Complaint category Retail Stores

ASDA - contaminated fruit

Posted: 2014-08-08 by    Susan A Walker
Complaint Rating:  0 % with 0 votes
Bought 2 pack of Nectarines from the Washington Asda branch, put them in to fridge to keep them fresh longer. Got one out the day before to let it soften a bit. My daughter made me a fruit pot, which I ate. I thought the nectarine tasted funny. It didn't taste like a nectarine, it was not...
Complaint comments Comments Complaint country United Kingdom Complaint category Food

ASDA - never get food delivered

Posted: 2014-07-30 by    angela mckinnon
Complaint Rating:  0 % with 0 votes
i did a home grocery shop from asda, when the delivery came the more than half of my shopping was missing, the driver relised he accidently gave my shopping to the previous person he delivered to, he said he will go back to the store and sort it out, i never heard from him again, so i called...
Complaint comments Comments Complaint country United Kingdom Complaint category Food

ASDA - Hygiene

Posted: 2014-06-15 by    Miss T Muesli
Complaint Rating:  0 % with 0 votes
I informed them of a piece of packaging of which seemed to be bag string. They emailed me back to tell me to send the empty bag and the foreign body. Unfortunately someone threw this as i wrapped it in foil and they didnt realise it was important. The point is I know that they should still chase...
Complaint comments Comments Complaint country United Kingdom Complaint category Food

ASDA - game querie

Posted: 2014-05-29 by    stephenie mcmillan
Complaint Rating:  0 % with 0 votes
I've been looking for The amazing spider-man 3 for my son and for the past month asda cookstown has had it advertised with the other xbox 360 games, i am a regular customer at asda and keep getting told it will be in, in a couple of days-to return a couple of days later to find out its...
Complaint comments Comments Complaint country United Kingdom Complaint category Gambling Games

ASDA - No refund after 2 weeks

Posted: 2014-05-19 by    Debbie6
Complaint Rating:  0 % with 0 votes
Nearly 3 Weeks ago I had an online delivery, they had replaced my order for Dog Food with different Dog food, no phone call to ask if she likes that or to put in something else, well she didn't like that brand of dog food, first strike, so the delivery driver done a door step refund, I...
Complaint comments Comments Complaint country United Kingdom Complaint category Products & Services

ASDA - Toilets

Posted: 2014-04-23 by    unhappy chap
Complaint Rating:  0 % with 0 votes
Bearing in mind Asda is a food shop hygiene should be a priority however in this particular store the toilets are disgusting. This is not just a one off. I go shopping with my 2 year old girl every Saturday and she often needs to use the toilets during an hour or twos shopping trip. It disgusts...
Complaint comments Comments Complaint country United States Complaint category Retail Stores

ASDA - Online shopping order

Posted: 2014-02-19 by    Jo Scurry
Complaint Rating:  0 % with 0 votes
I shopped online and received emails and indeed can still see my online order.
My complaint is about the procedure regarding product no. 4018602. Champagne.

The offer was a bottle for £10. I ordered it and there was nothing on the online checkout to say the offer...
Complaint comments Comments Complaint country United Kingdom Complaint category Food

ASDA - food was no good after all tills not being open

Posted: 2013-12-29 by    summerjohn
Complaint Rating:  0 % with 0 votes
we went shopping on the 23rd december and it was very busy and all the tills was not opened and it took an hour before we were served and a five min ride home we got home and put the food away and not thinking the frozen food would be no good we froze it and i an two children ate them and got...
Complaint comments Comments Complaint country United Kingdom Complaint category Food

ASDA - No Turkey!!

Posted: 2013-12-16 by    michymichy
Complaint Rating:  0 % with 0 votes
Travelled all the way from Belgium to purchase Christmas goodies on 14 December. Could not believe it when I was advised by the salesperson that turkeys would not arrive in store until the following week!! Unbelievable ASDA. Spent nearly £400 with you too - you were even out of small turkey...
Complaint comments Comments Complaint country United Kingdom Complaint category Food

ASDA - PHOTO MACHINE

Posted: 2013-11-28 by    bb168
Complaint Rating:  0 % with 0 votes
i went to your asda superstore in great bridge, tipton, west midlands on 15/10/13 at around 4pm to use one of your photo machines to get some photo's printed off on my xd picture card, however during the process the machine froze and i was waiting a while before asking the staff for help....
Complaint comments Comments Complaint country United Kingdom Complaint category Photo Services

ASDA - Home Grocery

Posted: 2013-11-06 by    janes1
Complaint Rating:  0 % with 0 votes
Ignored letter by ASDA Head Office, Customer Services and Leamington Spa Store. Cancellation of Order: Total* £286.84
I refer to a cancelled order on 18 October which was booked between 1 – 3p.m. At 15.55 p.m., when the order had still not arrived, I rang Customer Services...
Complaint comments Comments Complaint country United Kingdom Complaint category Food

ASDA - England, Hampshire - No delivery

Posted: 2013-10-08 by    Tanners
Complaint Rating:  0 % with 0 votes
Made and order for £276 to be delivered, at the time of delivery I get a phone call from asda from a person who's acent is so broad I can't understand a word he is saying but I do catch my shopping isn't coming on the second repeat. because their driver crashed the Van....
Complaint comments Comments Complaint country United Kingdom, England|Hampshire Complaint category E-Shopping

ASDA - England, Middlesex, London - Groceries undelivered

Posted: 2013-10-05 by    Agnes83
Complaint Rating:  0 % with 0 votes
I did my internet shopping on Wednesday and had my delivery date set up for Friday between 7-9 p.m. I've been waiting till 11 at night because I thought there might be traffic etc. But no-one showed up. There was no contact from Asda or the driver also on the next day. So I called them...
Complaint comments Comments Complaint country United Kingdom, England|Middlesex, London Complaint category E-Shopping

ASDA - England, Hampshire, Fareham - Disabled not allowed to use self service checkouts

Posted: 2013-09-27 by    RobG666
Complaint Rating:  0 % with 0 votes
I had just pooped into my local Asda last Sunday (22/9/13) to pick up some veg for the Sunday Roast. Being disabled I used one of the store supplied electric mobility scooters, I got my shopping and proceeded to the self service checkouts with the conveyor belt, as I have done many times before....
Complaint comments Comments Complaint country United Kingdom, England|Hampshire, Fareham Complaint category Food

ASDA - Double charged

Posted: 2013-09-19 by    Mumof22468
Complaint Rating:  0 % with 0 votes
This month asda has double charged us. And it's so obvious, they have taken the same amount out on the same day. However they are now saying they have to investigate. Thus has taken over a week and every time we call we always get told its being investigated and they will call us back (they...
Complaint comments Comments Complaint country United Kingdom Complaint category Food

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