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P.O. Box 2005
South Fallsburg
New York
United States - 12779
Customer Care
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AmeriGas Complaints & Reviews

Amerigas - charge to pick up their equipment

Posted: 2015-05-14 by    Gail Watson
Complaint Rating:  0 % with 0 votes
I did not get propane from this company for over 2 years. Each time I called and asked for a propane price it was different because I didn't use a lot. I asked if they sell me the tank so I could get propane from the lowest priced company. They would not sell the tank to me. So I told them...

Amerigas - Unfair Business Practice/Over Charging

Posted: 2015-02-03 by    Caain
Complaint Rating:  100 % with 3 votes
On 2 Feb 15, Amerigas, Sierra Vista, AZ was charging $3.88 a gal for propane!!! Barrnetts, Sierra Vista, AZ was charging $2.85 a gallon!!! GM Propane in Huachuca City, AZ was charging $2.25. I verified the price per gallon by calling and Amerigas was verified on my BILL!! Propane companies DON'T...

Amerigas - 20 lb cylinder

Posted: 2015-02-03 by    rick and sally
Complaint Rating:  0 % with 1 votes
We have been using a gravity fed heater for years with a 20 lb cylinder which really isnt 20 lbs but I will come back to that. I exchanged the tank 1/28/2015 which when I exchange them I take 2 at a time. Came home from work that night and hooked it up because it was chilly. Which I've...

Amerigas - Over pricing / price gouging

Posted: 2014-08-14 by    Boom jawdak
Complaint Rating:  100 % with 2 votes
DO NOT USE AMERIGAS! They over charge an average of a dollar to a dollar fifty per gallon above other dealers in the area. We were stuck using them because they bought out our previous propane outfit and jacked prices. Took us quite a while to find a tank we could purchase so we could dump Amerigas....

Amerigas - Price Gouging

Posted: 2014-01-02 by    Larry Brinegar
Complaint Rating:  100 % with 8 votes
propane tank filled 12/19/2013 amerigas owns tank! $4.48 per gallon Price Gouging!!! Have friends with lease tanks. $2.89--
$2.99--$3.29 called amerigas they didn't seem to care, called national headquarters, recieved call from manager in my area,
she says price do to propane...

Amerigas - Illinois - Betrayal

Posted: 2013-09-06 by    formeremployeeAmeriGas
Complaint Rating:  0 % with 0 votes
I am searching for other former employees that have been betrayed by AmeriGas and their so called letter of why an employee left. I filled it out and everything I said in it got back to my former boss and everyone I worked with there. So much for their "confidentiality". Please email me and...

Amerigas - Virginia, Norfolk - Unprofessionalism

Posted: 2013-02-13 by    BB1968
Complaint Rating:  0 % with 2 votes
I have applied for and been chosen as "one of three" candidates for a position within the company. That was over a month ago and when I try to call the manager, all I get is voice mail. According to the Norfolk office as of two weeks ago, the position still had not been filled. I expected more...

Amerigas - New York, Wilton - Worst Company I have ever worked for.....

Posted: 2013-01-06 by    gasgirl2012
Complaint Rating:  100 % with 3 votes
This is the worst company I have worked for in my whole life. We have gone through so many Managers in the past 10 yrs. it's not funny. Still to this day, it's out of control, even for an experienced Manager. The CRR's are on a new computer system & they have no idea what they're...

Amerigas - New Hampshire, Laconia lakes region - Non code installation

Posted: 2012-09-22 by    Robert Bonsignore
Complaint Rating:  0 % with 0 votes
It has taken Amerigas 2 years to install my new propane system. They sent unlicensed workers who did not install up to code. The local building inspector was so horrified at the work, he called in the state inspector. The Amerigas manager advised the inspectors it was not Amerigas's obligation...

Amerigas - North Carolina, Kinston - Propane Gas Crooks

Posted: 2012-03-07 by    Joe15839
Complaint Rating:  67 % with 3 votes
Beware of AMERIGAS! They will rip you off. Early winter they filled my tank and charged me $5.03 per gallon. I complained and they dropped to $2.60 per gallon. They Just did a refill which I did not ask for and charged $5.23 PER GALLON. I called two other companies and the price was $2.44. I...

Amerigas - This branch needs to be closed because it is terrible

Posted: 2012-01-14 by    Algeno
Complaint Rating:  0 % with 0 votes
I had a cash only account with this company so gas was paid for before it was placed in tank but we were charged for gas again because money was accounted to wrong account then after several calls we were still charged a late fee then to top it all off we had the bank to give us a copy of cleared...

Amerigas - Virginia, Lynchburg - Leak Check Charge

Posted: 2011-12-31 by    cjpe
Complaint Rating:  100 % with 1 votes
Our gas tank, which we use for our fireplace went empty while we were using it. Flames went out. Pilot went out. Empty gas tank. Meter on the gas tank reads empty. Pretty straight forward - we ran out of gas. Right? No...Amerigas wants to charge me a "$97 gas system leak check" before they will...

Amerigas - Their website doesn't work

Posted: 2011-12-16 by    Tirdaineare
Complaint Rating:  0 % with 0 votes
I have been a long time customer, and have payed my bills on line.

Amerigas has been installing a "new computer system" for over a year and still does not have it close to running. Last year they could not find my account because they changed all the accounts numbers on line and...

Amerigas - They are messing with my bill

Posted: 2011-12-14 by    Catherine Cook
Complaint Rating:  100 % with 1 votes
I am on the budget and have been battling over my bill since July. I keep getting past due notices in the mail but when I call, they tell my I am current and have a credit. I got a bill for $193.00 dated 11/30/2011. My credit was $158.39.

I then got a bill dated 12/08/2011 thatr...

Amerigas - This is not the kind of company I want to do business with

Posted: 2011-12-10 by    Oproone
Complaint Rating:  100 % with 2 votes
I would give Amerigas zero stars if I could. This company is a Rip-off. I paid $3.50 a gal. in the summer when other propane companys were charging $1.87 a gal. They also hit you with 3 other charges each month. $8.00 here 6.75 there and 7.50 there. When you cancel your service they want to...

Amerigas - Short amount of gas in refill exchange

Posted: 2011-11-24 by    Teraine
Complaint Rating:  0 % with 0 votes
On this date I took a propane tank to a local filling station to get refilled. When I asked why the exchange tank only lasted one month, Iwas told the tank only took 3 gallon this time and had 2 gallons left. I was told the Amerigas company uder filled the tank which was an exchangeat the time...Call...

Amerigas - Ohio, Canal Winchester - OVERBILLING

Posted: 2011-10-26 by    TROY DENNISON
Complaint Rating:  0 % with 0 votes
amerigas charged us for some other persons tank fill up, then they raised our monthly payment from 150$ to 300$ a month based on usage. we told them they billed us twice on the same day and they said they had no record of that even though it was right on the bill that they sent us. So then they...

Amerigas - New Jersey - Poor Billing Practices

Posted: 2011-09-16 by    LANJersey
Complaint Rating:  0 % with 0 votes
This is the second time I've had a problem being OVER charged on a bill. I recently signed a AmeriLOCK agreement for 3.19/gal. My check for the annual program fee didn't get cashed so I called my local Amerigas office rep to find out why as i'm going to need to order gas soon....

Amerigas - Michigan, Mason - illegal tapping off tank

Posted: 2011-07-24 by    n.marie
Complaint Rating:  0 % with 0 votes
amerigas propane tapped off my propane tank. i told them i am elderly, diabetic, taking care of teenage daughter. this happened two weeks ago, they refuse to uncapp the tank, even though all the propane is paid for in full. the men were rude, disrepectful, refused to address my complaints, spent...

Amerigas - California, Gualala - Non existant Customer Support

Posted: 2011-07-15 by    mendomermaid
Complaint Rating:  0 % with 0 votes
Dear Amerigas,

You really need to manage your Gualala CA office better. The manager, Joe, needs to be on top of problems and not feign ignorance or try to blame the customer when problems happen. I have been an Amerigas customer at the above address for 12 years. In the past...

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