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AmeriGas Logo

AmeriGas

P.O. Box 2005
South Fallsburg
New York
United States - 12779
Customer Care
Phone:845-434-7710
Mobile:518-966-8426
 
Go to AmeriGas:    Twitter  Facebook      

AmeriGas Complaints & Reviews

Amerigas - Over pricing / price gouging

Posted: 2014-08-14 by    Boom jawdak
Complaint Rating:  100 % with 1 votes
DO NOT USE AMERIGAS! They over charge an average of a dollar to a dollar fifty per gallon above other dealers in the area. We were stuck using them because they bought out our previous propane outfit and jacked prices. Took us quite a while to find a tank we could purchase so we could dump Amerigas....
Complaint comments Comments Complaint country United States Complaint category Products & Services

Amerigas - Price Gouging

Posted: 2014-01-02 by    Larry Brinegar
Complaint Rating:  100 % with 7 votes
propane tank filled 12/19/2013 amerigas owns tank! $4.48 per gallon Price Gouging!!! Have friends with lease tanks. $2.89--
$2.99--$3.29 called amerigas they didn't seem to care, called national headquarters, recieved call from manager in my area,
she says price do to propane...
Complaint comments Comments Complaint country United States Complaint category Other

Amerigas - Illinois - Betrayal

Posted: 2013-09-06 by    formeremployeeAmeriGas
Complaint Rating:  0 % with 0 votes
I am searching for other former employees that have been betrayed by AmeriGas and their so called letter of why an employee left. I filled it out and everything I said in it got back to my former boss and everyone I worked with there. So much for their "confidentiality". Please email...
Complaint comments Comments Complaint country United States, Illinois Complaint category Other

Amerigas - Virginia, Norfolk - Unprofessionalism

Posted: 2013-02-13 by    BB1968
Complaint Rating:  0 % with 1 votes
I have applied for and been chosen as "one of three" candidates for a position within the company. That was over a month ago and when I try to call the manager, all I get is voice mail. According to the Norfolk office as of two weeks ago, the position still had not been filled. I expected...
Complaint comments Comments Complaint country United States, Virginia, Norfolk Complaint category Employment, Staffing, Recruiting Agencies

Amerigas - New York, Wilton - Worst Company I have ever worked for.....

Posted: 2013-01-06 by    gasgirl2012
Complaint Rating:  100 % with 3 votes
This is the worst company I have worked for in my whole life. We have gone through so many Managers in the past 10 yrs. it's not funny. Still to this day, it's out of control, even for an experienced Manager. The CRR's are on a new computer system & they have no idea what they're...
Complaint comments Comments Complaint country United States, New York, Wilton Complaint category Employees

Amerigas - New Hampshire, Laconia lakes region - Non code installation

Posted: 2012-09-22 by    Robert Bonsignore
Complaint Rating:  0 % with 0 votes
It has taken Amerigas 2 years to install my new propane system. They sent unlicensed workers who did not install up to code. The local building inspector was so horrified at the work, he called in the state inspector. The Amerigas manager advised the inspectors it was not Amerigas's obligation...
Complaint comments Comments Complaint country United States, New Hampshire, Laconia lakes region Complaint category Products & Services

Amerigas - Nevada, Winnemucca - tired of being lied to

Posted: 2012-08-08 by    disappointed customer2
Complaint Rating:  50 % with 2 votes
I have been a loyal customer for 14 years and my husband at least 5 before that. We have dealt with constant delivery driver problems, being lied to about drivers trying to deliver when NOone has come to our residence....
Complaint comments Comments Complaint country United States, Nevada, Winnemucca Complaint category Products & Services

Amerigas - North Carolina, Kinston - Propane Gas Crooks

Posted: 2012-03-07 by    Joe15839
Complaint Rating:  67 % with 3 votes
Beware of AMERIGAS! They will rip you off. Early winter they filled my tank and charged me $5.03 per gallon. I complained and they dropped to $2.60 per gallon. They Just did a refill which I did not ask for and charged $5.23 PER GALLON. I called two other companies and the price was $2.44. I...
Complaint comments Comments Complaint country United States, North Carolina, Kinston Complaint category Utility Services

Amerigas - This branch needs to be closed because it is terrible

Posted: 2012-01-14 by    Algeno
Complaint Rating:  0 % with 0 votes
I had a cash only account with this company so gas was paid for before it was placed in tank but we were charged for gas again because money was accounted to wrong account then after several calls we were still charged a late fee then to top it all off we had the bank to give us a copy of cleared...
Complaint comments Comments Complaint country United States Complaint category Gas Stations

Amerigas - Virginia, Lynchburg - Leak Check Charge

Posted: 2011-12-31 by    cjpe
Complaint Rating:  100 % with 1 votes
Our gas tank, which we use for our fireplace went empty while we were using it. Flames went out. Pilot went out. Empty gas tank. Meter on the gas tank reads empty. Pretty straight forward - we ran out of gas. Right? No...Amerigas wants to charge me a "$97 gas system leak check" before...
Complaint comments Comments Complaint country United States, Virginia, Lynchburg Complaint category Utility Services

Amerigas - Their website doesn't work

Posted: 2011-12-16 by    Tirdaineare
Complaint Rating:  0 % with 0 votes
I have been a long time customer, and have payed my bills on line.

Amerigas has been installing a "new computer system" for over a year and still does not have it close to running. Last year they could not find my account because they changed all the accounts numbers...
Complaint comments Comments Complaint country United States Complaint category Utility Services

Amerigas - They are messing with my bill

Posted: 2011-12-14 by    Catherine Cook
Complaint Rating:  100 % with 1 votes
I am on the budget and have been battling over my bill since July. I keep getting past due notices in the mail but when I call, they tell my I am current and have a credit. I got a bill for $193.00 dated 11/30/2011. My credit was $158.39.

I then got a bill dated 12/08/2011 thatr...
Complaint comments Comments Complaint country United States Complaint category Utility Services

Amerigas - This is not the kind of company I want to do business with

Posted: 2011-12-10 by    Oproone
Complaint Rating:  100 % with 2 votes
I would give Amerigas zero stars if I could. This company is a Rip-off. I paid $3.50 a gal. in the summer when other propane companys were charging $1.87 a gal. They also hit you with 3 other charges each month. $8.00 here 6.75 there and 7.50 there. When you cancel your service they want to...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Amerigas - Short amount of gas in refill exchange

Posted: 2011-11-24 by    Teraine
Complaint Rating:  0 % with 0 votes
On this date I took a propane tank to a local filling station to get refilled. When I asked why the exchange tank only lasted one month, Iwas told the tank only took 3 gallon this time and had 2 gallons left. I was told the Amerigas company uder filled the tank which was an exchangeat the time...Call...
Complaint comments Comments Complaint country United States Complaint category Gas Stations

Amerigas - Ohio, Canal Winchester - OVERBILLING

Posted: 2011-10-26 by    TROY DENNISON
Complaint Rating:  0 % with 0 votes
amerigas charged us for some other persons tank fill up, then they raised our monthly payment from 150$ to 300$ a month based on usage. we told them they billed us twice on the same day and they said they had no record of that even though it was right on the bill that they sent us. So then they...
Complaint comments Comments Complaint country United States, Ohio, Canal Winchester Complaint category Bad Business Partners

Amerigas - I feel that they charge whatever price they want

Posted: 2011-10-20 by    Resister
Complaint Rating:  0 % with 0 votes
Purchased gas on 12/09/09 it was 287.44 purchased again on 1/06/10 it was 352.94 purchased again on 2/17/10 it was 245.00 I feel that they charge whatever they want It depends on whoever answers the phone when you call....
Complaint comments Comments Complaint country United States Complaint category Utility Services

Amerigas - New Jersey - Poor Billing Practices

Posted: 2011-09-16 by    LANJersey
Complaint Rating:  0 % with 0 votes
This is the second time I've had a problem being OVER charged on a bill. I recently signed a AmeriLOCK agreement for 3.19/gal. My check for the annual program fee didn't get cashed so I called my local Amerigas office rep to find out why as i'm going to need to order gas soon....
Complaint comments Comments Complaint country United States, New Jersey Complaint category Products & Services

Amerigas - New York, Wyandanch - Gas delivery

Posted: 2011-09-02 by    My Mia
Complaint Rating:  0 % with 0 votes
Always run out of gas even though im on an automatic delivery. The company does not answer their phone and when they do and you schedule a delivery they never show up. I have been a customer for over 27 years tired of the horible service, im moving on!...
Complaint comments Comments Complaint country United States, New York, Wyandanch Complaint category Gas Stations

Amerigas - Michigan, Mason - illegal tapping off tank

Posted: 2011-07-24 by    n.marie
Complaint Rating:  0 % with 0 votes
amerigas propane tapped off my propane tank. i told them i am elderly, diabetic, taking care of teenage daughter. this happened two weeks ago, they refuse to uncapp the tank, even though all the propane is paid for in full. the men were rude, disrepectful, refused to address my complaints, spent...
Complaint comments Comments Complaint country United States, Michigan, Mason Complaint category Collections Agencies

Amerigas - California, Gualala - Non existant Customer Support

Posted: 2011-07-15 by    mendomermaid
Complaint Rating:  0 % with 0 votes
Dear Amerigas,

You really need to manage your Gualala CA office better. The manager, Joe, needs to be on top of problems and not feign ignorance or try to blame the customer when problems happen. I have been an Amerigas customer at the above address for 12 years. In the past...
Complaint comments Comments Complaint country United States, California, Gualala Complaint category Utility Services

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