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AmeriGas Customer Care Service

Amerigas Propane, L.P.

9513 Hull Street Rd Ste B, N Chesterfld
Richmond
Virginia
United States - 23236

Customer Support Phone Numbers

rick.hamlet@amerigas.com - Sales
 
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AmeriGas Complaints & Reviews

Amerigas - Maryland, Frederick / Gas Delivery

Re
Reviewer58168 on 2015-11-28
We rent tanks from Amerigas, so can't get filled by another company. We called on a Friday to get gas the next week-we were originally they would need until the next Monday, but my husband explained we needed it by the weekend and were told it WOULD be delivered by Friday at the...

Amerigas - South Carolina, Beaufort / Charging me $150 extra to fill my propane tank BEFORE Thanksgiving

Re
Reviewer15356 on 2015-11-23
11/23/15 Work up to realize we had no gas for our stove. Called our local (Beaufort County, South Carolina) AmeriGas provider to fill our tank, , and was told they would be out next week! We are hosting Thanksgiving for 15 people THIS WEEK...Representative claimed they would have to charge...

Amerigas / charge to pick up their equipment

Ga
Gail Watson on 2015-05-14
I did not get propane from this company for over 2 years. Each time I called and asked for a propane price it was different because I didn't use a lot. I asked if they sell me the tank so I could get propane from the lowest priced company. They would not sell the tank to me. So I told...

Pro Flame Amerigas / propane tank rental increased from $40 yearly to $150 monthly when i refused fill

Am
Amy Engelhardt on 2015-04-22
Got a great deal on first fill, yearly rental of tank was $40. once empty they would not partially fill. they would only fill for $400! At minimum wage there was no way. went back to 5 gallon tanks, told them to take thier tank. Six weeks later i get a 'rental bill' for $150...

Amerigas--bottled propane / They won't refund my money

La
LaDonna Mooney on 2015-02-18
I overpaid my budget account by $236. Additionally, when I cancelled service, Amerigas picked up their propane tanks and said they would refund me for the amount of propane that was left in the tanks. Both tanks were 3/4 full (~75 gals in each) for a total of 150 gallons of recovered...

Amerigas - Arizona, Sierra Vista / Unfair Business Practice/Over Charging

Ca
Caain on 2015-02-03
On 2 Feb 15, Amerigas, Sierra Vista, AZ was charging $3.88 a gal for propane!!! Barrnetts, Sierra Vista, AZ was charging $2.85 a gallon!!! GM Propane in Huachuca City, AZ was charging $2.25. I verified the price per gallon by calling and Amerigas was verified on my BILL!! Propane companie...

Amerigas / 20 lb cylinder

Ri
rick and sally on 2015-02-03
We have been using a gravity fed heater for years with a 20 lb cylinder which really isnt 20 lbs but I will come back to that. I exchanged the tank 1/28/2015 which when I exchange them I take 2 at a time. Came home from work that night and hooked it up because it was chilly. Which...

Amerigas / Over pricing / price gouging

Bo
Boom jawdak on 2014-08-14
DO NOT USE AMERIGAS! They over charge an average of a dollar to a dollar fifty per gallon above other dealers in the area. We were stuck using them because they bought out our previous propane outfit and jacked prices. Took us quite a while to find a tank we could purchase so we could dump...

Amerigas Westport MASS / Billing

Js
jscott13 on 2014-03-23
I was thrown to them as a customer promised my contract I bought into would be honored. I have not seen any of my bills within the agreed range of gallon price and they wont call my husband back on his cell to square it away. Also they said our program wasn't available with them. I...

Amerigas/propane / fraudulent billing

Ho
horsesmnbvc on 2014-03-15
Amerigas took over Ceninial Propane co. of which I had been a customer for 25 years, and I had never had reason to complain. After Amerigas became my propane provider I have had nothing but problems. They have delivered propane only one time. The driver over filled my tank and the ga...

Amerigas - Delaware, Bear / Price Gouging

La
Larry Brinegar on 2014-01-02
propane tank filled 12/19/2013 amerigas owns tank! $4.48 per gallon Price Gouging!!! Have friends with lease tanks. $2.89-- $2.99--$3.29 called amerigas they didn't seem to care, called national headquarters, recieved call from manager in my area, she says price do to propane shortage in...

Amerigas - Illinois / Betrayal

Fo
formeremployeeAmeriGas on 2013-09-06
I am searching for other former employees that have been betrayed by AmeriGas and their so called letter of why an employee left. I filled it out and everything I said in it got back to my former boss and everyone I worked with there. So much for their "confidentiality". Please email me and let me know if you have had similar incidents.

Amerigas Propane - Arizona, Flagstaff / self

Ma
Mad Az Lady on 2013-07-14
I am an employee who was injured over 2 years ago while working for the company. I had to retain an attorney for the workman's comp case and eventually won a judgement for surgery. I was told in Feb. 2013 that I won my case and to schedule surgery. I did schedule surgery for Feb 22...

Amerigas - Virginia, Norfolk / Unprofessionalism

Bb
BB1968 on 2013-02-13
I have applied for and been chosen as "one of three" candidates for a position within the company. That was over a month ago and when I try to call the manager, all I get is voice mail. According to the Norfolk office as of two weeks ago, the position still had not been filled. I expected...

Amerigas - New York, Wilton / Worst Company I have ever worked for.....

Ga
gasgirl2012 on 2013-01-06
This is the worst company I have worked for in my whole life. We have gone through so many Managers in the past 10 yrs. it's not funny. Still to this day, it's out of control, even for an experienced Manager. The CRR's are on a new computer system & they have no idea what...

Amerigas - New Hampshire, Laconia lakes region / Non code installation

Ro
Robert Bonsignore on 2012-09-22
It has taken Amerigas 2 years to install my new propane system. They sent unlicensed workers who did not install up to code. The local building inspector was so horrified at the work, he called in the state inspector. The Amerigas manager advised the inspectors it was not Amerigas'...

Amerigas - North Carolina, Kinston / Propane Gas Crooks

Jo
Joe15839 on 2012-03-07
Beware of AMERIGAS! They will rip you off. Early winter they filled my tank and charged me $5.03 per gallon. I complained and they dropped to $2.60 per gallon. They Just did a refill which I did not ask for and charged $5.23 PER GALLON. I called two other companies and the price was $2.44...

Amerigas LP - Michigan, Holland / Unfair business practices

Am
Amaryllis756 on 2012-03-04
My husband has been a customer in good standing of Amerigas for around 25 years. We were on a budget plan. They change the contract yearly. We were underestimated on the amount of gas we would use, from the previous year use. We ended up owing Amerigas approx. $600.00 at the end of our...

Amerigas / This branch needs to be closed because it is terrible

Al
Algeno on 2012-01-14
I had a cash only account with this company so gas was paid for before it was placed in tank but we were charged for gas again because money was accounted to wrong account then after several calls we were still charged a late fee then to top it all off we had the bank to give us a copy of...

Amerigas - Virginia, Lynchburg / Leak Check Charge

Cj
cjpe on 2011-12-31
Our gas tank, which we use for our fireplace went empty while we were using it. Flames went out. Pilot went out. Empty gas tank. Meter on the gas tank reads empty. Pretty straight forward - we ran out of gas. Right? No...Amerigas wants to charge me a "$97 gas system leak check" before they...

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