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ALCATEL Customer Care Service

15/F, TCL Tower, Gaoxin Nanyi Road Nanshan District
Shenzhen Guangdong
China - 518057

Customer Support Phone Numbers

86) (755) 3331 3000 0 0
973 1 7582430 0 0
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ALCATEL Complaints & Reviews

Straight Talk Customer Service Reps / Alcatal one touch galaxy core prime

Robin Mayer 9 on Aug 26, 2016
Hello, My name is Robin Mayer. I tried to call to customer service number to get help with phone I just purchased. The man was extremely rude. If I asked him to repeat, he replied "What did I just say?" I could not talk to him in a way that would help me get tech support. I asked...

Alcatel - Tennessee, Chattanooga / Transfer to another phone

Kenneth Walker on Jul 8, 2015
Trying to transfer goverment phone service to another Trac phone. Was told that a new sim card would be mailed to me in 3 to 7 business days. Here it is 1.5 months later and NO SIMS CARD!!! I do not like being lied to. I would really like it if you would get rid of your overseas operater...

Alcatel / Phone - Alcatel Mini

aliii on Sep 26, 2014
I bought an Alcatel Mini for around $130 in April, after the owner of the store telling me that "Its a great new phone, no ones ever had a problem with them etcetc" Yeah sounded too good to be true. Not even a month later the phone messed up. Screen wouldnt work, menu screen kept sliding...

Alcatel / Mobile hang problem and not charging with charger but usb charger is on `

OMPRAKASH MAJHI on Aug 28, 2014
Hello sir i have perchaes a idea 3g cell phone in jan 2014. But my phone is not working properly like (Battery backup and internet coverage and hang problem) main problem is phone not charge with cherger but other side usb chargering working properly. So i will visit the sevrvice center in...

Alcatel / Crap Phones, Crap Service

Last summer, I purchased a phone from Cincinnati Bell. It was a flip phone made by a company called Alcatel. The phone was incapable of sending pictures and playing music, even though that was supposedly its main feature to rave about. One day, the charger stopped working. My phone lost...

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