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Acer America Corporation Customer Care Service

333 West San Carlos Street Suite 1500
San Jose
California
United States - 95110

Customer Support Phone Numbers

Phone:
(800) 910-2237 0 0
Mobile:
(800) 816-2237 0 0
 
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Acer America Corporation Complaints & Reviews

Acer / Crappy Products

Ka
Karl Ike on 2015-07-18
Are you one of the millions having problems with ACER’s crappy products, total lack of customer service, failure to honor their warranty and unable to contact anyone at ACER that gives a crap? Well let me be of some help…….. If you live in the USA or have the ability to...

Acer Aspire R7-572-6637 Notebook - Ontario, Belleville / Poor Customer Service

Bc
BC Angry and Upset on 2015-03-28
Date and details of the transaction: Two items were purchased online Tuesday March 3, 2015: 1 Acer Aspire R7-572-6637 Notebook and 1 Converter Mini-CP to VGA/USB/LAN The purchased items arrived at my home Thursday March 5, 2015. The computer was not working properly. I contacted customer...

Acer - Texas, Temple / Laptop Repair and Customer Service

Oc
ocgirlmelanie on 2014-11-18
Both the keyboard and charging port on my Gateway started having problems and stopped working. I contacted Acer online and they told me to send it in for repair under the warranty. After a couple of weeks I received an email stating that I needed to contact them or they were going to ship...

Acer Aspire ES1-511-C0DV-US / Flimsy Screen, Useless Warranty

Lp
LParker on 2014-11-04
Less than 6 weeks after I bought this Acer laptop, the LCD broke for no apparent reason. Acer automatically refuses to honor the warranty because it is a screen issue. Apparently the screen is exceedingly fragile and cannot handle normal use. They lost a loyal customer on this one.

Acer Computer / never recieved computer or my money

Cr
Cresia on 2014-09-03
I paid for an Acer computer my 12 year old daughter on august 4, 2014 and the seller stated that the computer was broke and he said that he will me my money back and he never and i being trying to find out who do i get in contact with for my money and i been trying to find out information...

Acer Aspire E1-531-2438 - North Carolina, Raleigh / Piece of s*** computer

Ls
lsw Raleigh, NC on 2014-05-15
I purchased this computer less than a year ago. I have had nothing but problems with it. My screen suddenly disappears, pop-ups are so numerous, sometimes I cannot finish even a letter. For those of us who are writers, you must maintain your line of thought. How can we with so many pop...

Acer Laptop Aspire V5 - California, Los Angeles / problems and poor service

Ey
Eyal4 on 2013-05-09
I bought an Acer laptop with touch screen. Before buying I checked reviews and found them to be poor. But not being smart I went and bought one at Costco assuming that with so many bad reviews they might have learnt something - Big Mistake. It is a nice looking laptop with touch screen. After...

Acer / Computer

Ka
KarlIke on 2013-03-21
Thinking buying an ACER computer? DON’T! If you are going to throw money away, throw it my way. I made the mistake of buying an ACER Aspire 722 Netbook and within 3-4 months, the case split and a piece fell out. Not only that but the keys stick, it’s slow even with 2 gb RAM and...

Acer / defected laptop

Ma
mahipat singh on 2013-02-09
Respected sir, i have bought the new laptop of ACER. model no. aspire E1 531, dated 26 jan 2013. Sr no. NXM12SI018245075181601. Wi_Fi and bluetooth is not working since i bought. I complained about this to acer customer care dated 1 feb 2013. An engineer came and saw that laptop. He tried...

Acer Tablet - Ontario / Multiple Visa Charges

Pe
Peggasus705 on 2012-12-29
We have received multiple charges on our Visa through our gmail account and we have not made all of these purchases. Please contact me at 705-340-8462 to discuss this issue. I will be contacting our bank as well regarding these charges.

acer ic 5616 / Defective product

Ga
Gaurav Aggarwal. on 2012-07-25
I had placed an order for ACER IC 5601 on 21st June 2012, order no.913538059. The product was supposed to be preloaded with Linux OS. However when received the product it didn't had an OS at all. The security seal was broken. On contacting the online store I was asked to contact the...

Acer Laptop / Laptop

Ry
Ryan... on 2012-06-18
Acer has some of the worst computers I have ever seen. Mine broke after less than 5 months of use. The store we bought it from began fixing it, because it was under warranty. They found out the hard drive was completely destroyed. They did fix it, however Acer then demanded that we ship...

Acer Computer - Texas, Temple / Defective screen, Acer Not Backing up Warranty

Cv
cvdixon29 on 2012-04-27
I purchased a laptop about 3 months ago and it worked fine until the screen started flickering and i was smelling a burning smell, well finally on april 12, 2012 it burned out completely, I contacted Acer Customer Service and was Told the screen had burned out and it was covered under...

ACER Aspire on D255-2256 - Florida / Nightmare of junk

Ju
julianne2saw on 2012-02-16
So far, piece of expensive junk, poor customer support, seems like i will not ever be able to just open and see my e mail, not a lot to ask, please pray for me, NEVER BUY THIS STUFF from ACER, NEVER BUY A COMPUTER FROM WALMART!!!

Acer / Support

Jc
J Cedar on 2012-02-10
Ace has to be on the of idiots in the computer world. I had to send in my laptop for repair in TX. I received an email saying it was fixed and that I would be receiving another email telling me the tracking info. After calling them to tell them they were shipping it to the wrong address, I...

Acer Computer - Florida / Unscrupulous behavior

Hy
hyacinth addison on 2012-01-18
I have 3 ACER computer and television by ACER. My computer fail to work, it keep rebooting, I paid $149.99 to have my computer worked on, after being on line for 13 hour with countless amount of hang up and hold on with any assistance I DECIDED THIS COMPANY WAS FRAUDULENT AND REQUESTED...

Acer TravelMate 2350 Laptop Keyboard - California, new york / Acer TravelMate 2350 Laptop Keyboard

Ki
kittylaptop on 2011-12-15
Acer TravelMate 2350 Laptop Keyboard Buy Acer TravelMate 2350 Keyboard, Acer TravelMate 2350 Laptop Keyboard, 6 months warranty. Item Number: K-ACR-02-O Color: Black Version: US Layout Condition: Brand New Warranty: 6 Months Content: Ribbon Cable Comes With Keyboard New High Quality Keyboard 100% Manufacturer Compatible Equivalent Replacement Part

Acer Aspire Tmelinex Laptop / Bill S/N is different from product-Warranty void

Bi
Biswojit on 2011-12-11
Dear Sir/Madam, I brought an acer aspire timelinex laptop from Chroma, Marathahali, Bangalore on 10-DEC-2011. The problem is they billed the laptop with the S/N: LXRHJ0209313112CFF1601 mentioned in the cover of the laptop. But when I checked the laptop backside after I returned to home I...

acer aspire 5750 / i had a problem with acer

Vi
vimala.vemparala on 2011-09-06
Acer the worst laptop i had with me since a month.. there is no problem while opening it..but while closing the laptop there is a one inch gap and the 2 ends are not touching..it is an internal problem..acer service center also not responding to the problem..damm acer

ACER GAMEZONE - New York / NO CANCELLATION/ SO BAD!

La
Laura Moulton on 2011-07-29
AWFUL, AWFUL SERVICE. WANT TO CANCEL A MEMBERSHIP, WHERE THEY TAKE 7 POUNDS A MONTH FROM MY ACCOUNT WHEN I SIGNED UP FOR A 2 MONTH CONTRACT. SCAM, COMPLETE FRAUD AND STEALS PEOPLE'S MONEY. NO CUSTOMER SERVICE LINE, BEEN ON THE PHONE TO OVER 25 PEOPLE TODAY IN ENGLAND, AND HAVE SPENT...

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