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Acer America Corporation Logo

Acer America Corporation

333 West San Carlos Street Suite 1500
San Jose
California
United States - 95110
Customer Care
Phone:(800) 910-2237
Mobile:(800) 816-2237
 
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Acer America Corporation Complaints & Reviews

Acer - Texas, Temple - Laptop Repair and Customer Service

Posted: 2014-11-18 by    ocgirlmelanie
Complaint Rating:  0 % with 0 votes
Both the keyboard and charging port on my Gateway started having problems and stopped working. I contacted Acer online and they told me to send it in for repair under the warranty. After a couple of weeks I received an email stating that I needed to contact them or they were going to ship the...
Complaint comments Comments Complaint country United States, Texas, Temple Complaint category Laptops / Notebooks

Acer - Computer

Posted: 2013-03-21 by    KarlIke
Complaint Rating:  100 % with 1 votes
Thinking buying an ACER computer? DON’T!

If you are going to throw money away, throw it my way. I made the mistake of buying an ACER Aspire 722 Netbook and within 3-4 months, the case split and a piece fell out. Not only that but the keys stick, it’s slow even with...
Complaint comments Comments Complaint country United States Complaint category Laptops / Notebooks

Acer - defected laptop

Posted: 2013-02-09 by    mahipat singh
Complaint Rating:  100 % with 1 votes
Respected sir, i have bought the new laptop of ACER. model no. aspire E1 531, dated 26 jan 2013. Sr no. NXM12SI018245075181601. Wi_Fi and bluetooth is not working since i bought. I complained about this to acer customer care dated 1 feb 2013. An engineer came and saw that laptop. He tried his...
Complaint comments Comments Complaint country India Complaint category Laptops / Notebooks

Acer - start up problems

Posted: 2012-02-26 by    bubai1821
Complaint Rating:  0 % with 0 votes
i have an acer 4741g laptop with nvdia geforce 310m graphics. I use dual boot system ubuntu and win7. Now my laptop is overheating and it wont restart. Again if i take out the ram and hard disc and battery and again refit them and give my machine a few hours rest it starts again. I tried to...
Complaint comments Comments Complaint country India Complaint category Laptops / Notebooks

Acer - Support

Posted: 2012-02-10 by    J Cedar
Complaint Rating:  0 % with 0 votes
Ace has to be on the of idiots in the computer world. I had to send in my laptop for repair in TX. I received an email saying it was fixed and that I would be receiving another email telling me the tracking info. After calling them to tell them they were shipping it to the wrong address, I found...
Complaint comments Comments Complaint country United States Complaint category Laptops / Notebooks

Acer - damage to laptop when given for repairing

Posted: 2011-12-25 by    deepak bhosale
Complaint Rating:  0 % with 0 votes
THE WORST CUSTOMER SUPPORT I HAVE EVER SEEN. I m using Acer Aspire 472Z laptop in Solapur Maharashtra. Tere eas problem in connector when i gave it for repairing in authorized service center at Solapur .They were not able to repair it and they damaged my laptop while handling. they kept my laptop...
Complaint comments Comments Complaint country India Complaint category Laptops / Notebooks

Acer - when connect to net its switch off automatically

Posted: 2011-06-15 by    kundansingh
Complaint Rating:  0 % with 0 votes
when i attacch the notebook aspire one to modem net it switch off, and computer shut of automatically...
Complaint comments Comments Complaint country India Complaint category Laptops / Notebooks

Acer - Pennsylvania, Pittsburgh - over charged

Posted: 2011-03-11 by    Mary Ellen Funk
Complaint Rating:  0 % with 0 votes
Overcharged for a virus on Laptop /tecs did not have enough education/told to get disk on acers never was needed/was held on phone long then got disconneted/ended up with 2 dicks that I would of been charged for????...
Complaint comments Comments Complaint country United States, Pennsylvania, Pittsburgh Complaint category Laptops / Notebooks

Acer - Bad Service and Poor Products

Posted: 2011-03-10 by    Robbyn Mattei
Complaint Rating:  0 % with 0 votes
I bought an Acer Travelmate Netbook just over a year ago. My sister got the exact same Netbook when I did. We take good care of our electronics and have never had such problems with computers. Six months after I got my Acer Netbook, the harddrive blew. I sent it in to Acer, only for them to...
Complaint comments Comments Complaint country South Africa Complaint category Laptops / Notebooks

Acer - Non-delivery

Posted: 2011-02-02 by    Upset and mad
Complaint Rating:  0 % with 0 votes
I ordered a Acer Laptop computer for my wife while we are in Hawaii on a job assignment. The flex pay option was a great deal on a nice second laptop. I got a conformation email and thought everything was great right? Wrong, the email said nothing of a "verification" phone call, and...
Complaint comments Comments Complaint country United States Complaint category Laptops / Notebooks

Acer - Acer bullying and lack of integrity

Posted: 2011-01-24 by    Tiopane
Complaint Rating:  0 % with 0 votes
We bought an Acer notebook for our customer from Tarsus in Feb 2010 and found that the left mouse pad button was not working.

I phoned Tarsus to report the matter and was told not to return the unit to Tarsus but to take it to Acer. Tarsus told me that Acer would book it in as...
Complaint comments Comments Complaint country United States Complaint category Computers & Accessories

Acer - Acer complaint for Notebook Computer

Posted:    Mathew12
Complaint Rating:  100 % with 3 votes
Acer Complaint
I had faced problem in getting service for my Acer Notebook. There was lot of delay in getting service . Under desperate situation I contacted Acer Call Center Acer Service Center but could not get proper response or commitment. The delay was badly affecting my work. After...
Complaint comments Comments Complaint country India Complaint category Laptops / Notebooks

Acer - Incomprehensible error message

Posted:    Chuck Ramsey
Complaint Rating:  0 % with 0 votes
Acer need to have normal people, not geeks, write error messages in plain English. On crating a recovery disk, I get this error message:

Disc Type:CD
ODD Drive Letter :D
ODD Name:Slimtype eSAU208 2
ODD Type:MA_DVD_WRITE
Description:
515:Successfully,...
Complaint comments Comments Complaint country United States Complaint category Laptops / Notebooks

Acer - Bad condition of new laptop

Posted:    adi2084
Complaint Rating:  0 % with 0 votes
Dear Sir/Madam,

This is in regards to an Acer laptop, which I unfortunately happen to possess. Some important details of the same product are furbished below.


Bill number- 182-24182

Merchant- Croma, Rajouri Garden

Date of...
Complaint comments Comments Complaint country India Complaint category Laptops / Notebooks

Acer - New South Wales, Erina - REFUND

Posted:    izzypop
Complaint Rating:  0 % with 0 votes
I RECENTLY PURCHASES A DESKTOP COMPUTER FROM HARVEY NORMAN IN ERINA AND I HAD ONLY HAD IT FOR 2 WEEKS WHEN THINGS STARTED TO GO WRONG. I PAID ALOT OF MONEY FOR THIS COMPUTER $4, 500.00 SO ONE WOULD EXPECT THAT IS WOULD BE OK FOR AWHILE AT LEAST. I SENT IT BACK TO ACER FOR REPAIR AND THEY SENT...
Complaint comments Comments Complaint country Australia, New South Wales, Erina Complaint category Desktop Computers

Acer - Florida - level 2 techs

Posted:    holdenteam
Complaint Rating:  0 % with 0 votes
I bought an acer net book about 2 years ago.I had the net book for 10 months and the fan when out. I call that had me ship it in for repair.I got in back about 2 weeks later. Issue NOT resolved. I mail it back 2nd time for repair.This time they replace a thermal sensor. I get it back in about...
Complaint comments Comments Complaint country United States, Florida Complaint category Laptops / Notebooks

Acer - service

Posted:    bells.aka.belinda
Complaint Rating:  0 % with 0 votes
acer aspire 7720g
when it was still under warranty i sent it in for repairs after the screen lost image and became very pixel fuzzy, after a snag of them sending it back unfixed, i eventually got it back in working condition. now that my laptop is no longer under warranty the same thing...
Complaint comments Comments Complaint country South Africa Complaint category Laptops / Notebooks

Acer - Every now and then, problem arises while booting and gets hang

Posted:    Flikkore
Complaint Rating:  0 % with 0 votes
Bought Acer laptop from Acer mall, Dickenson Road. Every now and then, problem arises while booting and gets hang. Only option i will have is to reintall the Operating system. Already, I have done in 3 or 4 times. This kind of quality is not acceptable from a brand new laptop....
Complaint comments Comments Complaint country United States Complaint category Computers & Accessories

Acer - Texas, Stafford - aspire laptop

Posted:    Ayanna Thomas
Complaint Rating:  0 % with 0 votes
We bought are daughter an Acer Aspire laptop for Christmas of 2009, after having it for two weeks her mother board burned out, after that sitting on hold with customer service for in hour we finally got through than we sent it in. It came back about a week later and they didn't or forgot...
Complaint comments Comments Complaint country United States, Texas, Stafford Complaint category Laptops / Notebooks

Acer - defect monitor/pixel

Posted:    lvang
Complaint Rating:  0 % with 0 votes
I just bought a monitor june 22 from ACER on line and it had the bright green defected pixel on it. Its annoying its bright and green u can see it clearly and Acer wont fix or refund my money back! its brand new, i bought it online! Are they distrubuting products that's unsatisfactory to...
Complaint comments Comments Complaint country United States Complaint category Computers & Accessories

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