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Acer America Corporation

333 West San Carlos Street Suite 1500
San Jose
United States - 95110
Customer Care
(800) 910-2237 0 0
(800) 816-2237 0 0
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Acer America Corporation Complaints & Reviews

Acer - Crappy Products

Posted: 2015-07-18 by    Karl Ike
Complaint Rating:  0 % with 0 votes
Are you one of the millions having problems with ACER’s crappy products, total lack of customer service, failure to honor their warranty and unable to contact anyone at ACER that gives a crap? Well let me be of some help……..

If you live in the USA or have the...

Acer - Texas, Temple - Laptop Repair and Customer Service

Posted: 2014-11-18 by    ocgirlmelanie
Complaint Rating:  0 % with 0 votes
Both the keyboard and charging port on my Gateway started having problems and stopped working. I contacted Acer online and they told me to send it in for repair under the warranty. After a couple of weeks I received an email stating that I needed to contact them or they were going to ship the...

Acer - Computer

Posted: 2013-03-21 by    KarlIke
Complaint Rating:  100 % with 1 votes
Thinking buying an ACER computer? DON’T!

If you are going to throw money away, throw it my way. I made the mistake of buying an ACER Aspire 722 Netbook and within 3-4 months, the case split and a piece fell out. Not only that but the keys stick, it’s slow even with...

Acer - defected laptop

Posted: 2013-02-09 by    mahipat singh
Complaint Rating:  100 % with 1 votes
Respected sir, i have bought the new laptop of ACER. model no. aspire E1 531, dated 26 jan 2013. Sr no. NXM12SI018245075181601. Wi_Fi and bluetooth is not working since i bought. I complained about this to acer customer care dated 1 feb 2013. An engineer came and saw that laptop. He tried his...

Acer - Support

Posted: 2012-02-10 by    J Cedar
Complaint Rating:  0 % with 0 votes
Ace has to be on the of idiots in the computer world. I had to send in my laptop for repair in TX. I received an email saying it was fixed and that I would be receiving another email telling me the tracking info. After calling them to tell them they were shipping it to the wrong address, I found...

Acer - damage to laptop when given for repairing

Posted: 2011-12-25 by    deepak bhosale
Complaint Rating:  0 % with 0 votes
THE WORST CUSTOMER SUPPORT I HAVE EVER SEEN. I m using Acer Aspire 472Z laptop in Solapur Maharashtra. Tere eas problem in connector when i gave it for repairing in authorized service center at Solapur .They were not able to repair it and they damaged my laptop while handling. they kept my laptop...

Acer - Bad Service and Poor Products

Posted: 2011-03-10 by    Robbyn Mattei
Complaint Rating:  0 % with 0 votes
I bought an Acer Travelmate Netbook just over a year ago. My sister got the exact same Netbook when I did. We take good care of our electronics and have never had such problems with computers. Six months after I got my Acer Netbook, the harddrive blew. I sent it in to Acer, only for them to...

Acer - Non-delivery

Posted: 2011-02-02 by    Upset and mad
Complaint Rating:  0 % with 0 votes
I ordered a Acer Laptop computer for my wife while we are in Hawaii on a job assignment. The flex pay option was a great deal on a nice second laptop. I got a conformation email and thought everything was great right? Wrong, the email said nothing of a "verification" phone call, and with my...

Acer - Acer bullying and lack of integrity

Posted: 2011-01-24 by    Tiopane
Complaint Rating:  0 % with 0 votes
We bought an Acer notebook for our customer from Tarsus in Feb 2010 and found that the left mouse pad button was not working.

I phoned Tarsus to report the matter and was told not to return the unit to Tarsus but to take it to Acer. Tarsus told me that Acer would book it in as...

Acer - Acer complaint for Notebook Computer

Posted:    Mathew12
Complaint Rating:  100 % with 3 votes
Acer Complaint
I had faced problem in getting service for my Acer Notebook. There was lot of delay in getting service . Under desperate situation I contacted Acer Call Center Acer Service Center but could not get proper response or commitment. The delay was badly affecting my work. After...

Acer - Incomprehensible error message

Posted:    Chuck Ramsey
Complaint Rating:  0 % with 0 votes
Acer need to have normal people, not geeks, write error messages in plain English. On crating a recovery disk, I get this error message:

Disc Type:CD
ODD Drive Letter :D
ODD Name:Slimtype eSAU208 2

Acer - Bad condition of new laptop

Posted:    adi2084
Complaint Rating:  0 % with 0 votes
Dear Sir/Madam,

This is in regards to an Acer laptop, which I unfortunately happen to possess. Some important details of the same product are furbished below.

Bill number- 182-24182

Merchant- Croma, Rajouri Garden

Date of...

Acer - New South Wales, Erina - REFUND

Posted:    izzypop
Complaint Rating:  0 % with 0 votes

Acer - Florida - level 2 techs

Posted:    holdenteam
Complaint Rating:  0 % with 0 votes
I bought an acer net book about 2 years ago.I had the net book for 10 months and the fan when out. I call that had me ship it in for repair.I got in back about 2 weeks later. Issue NOT resolved. I mail it back 2nd time for repair.This time they replace a thermal sensor. I get it back in about...

Acer - service

Posted:    bells.aka.belinda
Complaint Rating:  0 % with 0 votes
acer aspire 7720g
when it was still under warranty i sent it in for repairs after the screen lost image and became very pixel fuzzy, after a snag of them sending it back unfixed, i eventually got it back in working condition. now that my laptop is no longer under warranty the same thing...

Acer - Texas, Stafford - aspire laptop

Posted:    Ayanna Thomas
Complaint Rating:  0 % with 0 votes
We bought are daughter an Acer Aspire laptop for Christmas of 2009, after having it for two weeks her mother board burned out, after that sitting on hold with customer service for in hour we finally got through than we sent it in. It came back about a week later and they didn't or forgot...

Acer - defect monitor/pixel

Posted:    lvang
Complaint Rating:  0 % with 0 votes
I just bought a monitor june 22 from ACER on line and it had the bright green defected pixel on it. Its annoying its bright and green u can see it clearly and Acer wont fix or refund my money back! its brand new, i bought it online! Are they distrubuting products that's unsatisfactory to...

Acer - Don't buy Aspire One

Posted:    alex brambila
Complaint Rating:  0 % with 0 votes
Bought an AspireOne netbook...worked ok for a little while, then it just stopped working after about 30 days- it wouldn't power up. So I sent it in to there repair shop. Four weeks later it arrived in a box without a packing slip or any explanation of what was done to the unit. After calling...

Acer - Customer Service/Incompetence

Posted:    Clint Andrews
Complaint Rating:  0 % with 0 votes
I required feedback from senior management in the call centre department including technical information on their hardware, however they failed to respond.I subsequently attemped on various occasions to contact their country manager(MD).All attempts to log 2 complaints via their Group Customer...

Acer - Hawaii, Honolulu - Repair Warrenty

Posted:    JPissedOff
Complaint Rating:  0 % with 0 votes
So My cousin's dad bought a laptop at radio shack and paid for a repair warrenty from them for 150$, when they brought it to get repair they had to wait around 1 and half month once they get the laptop back the radio shack person says they replaced the hdd and they had to buy a recovery...

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