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AARP Customer Care Service


601 E Street, NW
District of Columbia
United States - 20049

Customer Support Phone Numbers

1 888 687 2277 6 3
Additional Email Address

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AARP Complaints & Reviews

AARP - Pennsylvania, Pittsburgh / Free gift travel bag

Felicia L. Evans on Oct 9, 2016
I joined AARP and was promised a travel bag as free gift.the pictured they showed online was very large! The one I received was tiny as can be, not even a child could use it. This was false advertising and an old trick called bait and switch. I think AARP should be fined or send me the large bag they advertised. How sneaky!

Aarp Delta Dental / Pre estimate claim

lalitha Mani on Aug 30, 2016
i have had them since 2 years anypaper work submited.will not come back.If seniors have to deal with them al llong aarp should not consider them at all.I have been dealing with the loyalty team no response. AARP® Dental Insurance Plan Delta Dental Insurance Company P.O. Box...

AARP - Maryland, California / Not receiving promotional products offered

Terri M on Aug 20, 2016
I received an offer to renew my membership and by doing so, I was supposed to get a 4-piece Luggage Organizer set. So...on 042716 I sent in the money, but guess what..as of today, 081616 I still have not received it. It appears that a lot of people were treated the same. What do all of u...

AARP - New York, New York / General

Herbert Henryson on Aug 20, 2016
While AARP provides opportunity to critique its providers, it is virtually impossible to communicate with AARP regarding needs of its members. For example, how can such an organization have no services to address health insurance coverage for its members during international travel other...

The Hartford / AARP / Hartford car insurance aarp bait & switch - beware-unethical

Anne Stevenson on May 8, 2016
Received by mail material that as an AARP member I could phone the Hartford Ins. Co and receive a discount on my car insurance. I switched to Hartford Ins. Co, 1 Griffin Rd. N. Windsor, Ct for my 2007 PT Cruiser and I also added a home owner policy that gave me an additional discount...

AARP - Pennsylvania, Philadelphia / tax services

Fran Pollock on Feb 10, 2016
My 92 year old aunt gets her taxes done very year from AARP. This year I am handling her matters. I live in Philadelphia and the tax preparer for AARP is at 1650 Market Street, Philadelphia, PA 19103, Suite 675. When you call to make an appointment, you get a machine and you never get a...

Aarp Medicare Rx Plan - Utah, Salt Lake City / Exclusion of drug (Pradaxa) from formulary to get me to switch medications

Gregory J. Blackwell on Jan 26, 2016
I have been a member of AARP since 2009 and recently switched my healthcare insurance to AARP Medicare Complete insured through United Healthcare. I made the switch because I trusted the AARP brand and felt secure that my insurance needs were going to be handled fairly. During the first...

AARP / Fraudulent Invoices

Barbara M Stapleton on Dec 9, 2015
As I was approaching 65 AARP began their marketing "assault". I HATE THEM and would never, ever have anything to do with them. So what happened? They started sending me invoices for my membership that I ordered! LIARS and FRAUDS. I want to get in on a class-action lawsuit. It's been time for a long, long time.

AARP - New Hampshire, Somersworth / RealPad

Joan Burch on Dec 9, 2015
Dear Madam, Sirs: My name is Ms. Joan Burch and I purchased a Real Pad Oct 7, 2015. It didn’t work properly. I exchanged it back to AARP where it was originally purchased. The return slip had an incorrect address from AARP and confusing for exchange. I delivered the malfunctioning product...

Aarp Delta Dental - Washington, Ashford / Premium refund

Jofannie Karla on Nov 9, 2015
On 10-26-2015 I called AARP Delta Dental to pay my monthly premium of $58.78. The representative took my credit card information over the phone but incorrectly added $117.56 which I did not find out about until the next morning (10-27) when I checked my checking accont online. I...

AARP / I have been trying to find out if your National Office ever hires people on a part time basis.

Stan Croydon on Oct 2, 2015
I've put up with long waits fruitless waits on your 800 numbers and sent off E-mails to a number of your board members but have never spoken to a live person or gotten any responses to my E-mail messages. I freely admit I'm disabled but I was forced to retire from my 33 year...

AARP / Membership Dues

Reviewer86657 on Sep 29, 2015
I have been a member since 2013. I am a small business owner. Every year I receive abundant solicitations to renew my membership (including new cards) 6 months before renewal time. This wastes members money. this year I decided to enroll for 5 years. After my check cleared I received a...

AARP / Inability to online book a trip when flying into one city and returning from another

Reviewer91104 on Sep 7, 2015
Through the years, I have successfully booked numerous vacations ( for my family + wife and myself ) using the Expedia AARP Travel Center website. As I once started to book our January Costa Rica vacation, I immediately noticed the website had been updated. However, I was unable to book a...

AARP / membership solicitation

Jonalben on Aug 31, 2015
received a mailing that welcomed my new membership and requested payment of 16.00 I did not join aarp, I would and will never join this liberal arm of government oversight. I resent the attempt to make me think I had joined I resent the fact that this appears to be something done in hope...

Aarp Travel Center / Wrong number of rooms was booked

eddyf on Aug 28, 2015
Our family and friends booked the hotel through AARP Travel Center. We paid the deposit for 12 rooms, but these people mixed the whole booking and reserved wrong room for us. The total number of rooms was 10, but they took money for 12 rooms. The company likes to mislead people and you...

Haband / AARP / misleading ad

Crusher+ on Aug 14, 2015
resulting from a ad in June monthly AARP issue I ordered a pair of shoes from Hasband 07/11/15. 07/15/15 my credit card was billed the correct amount of $34.99. In addition Hasband billed a amount of $1.99 07/12/15 to become a club member and 08/11/15 $14.97 monthly club membership fee. If...

aarp medicare complee / non payment

Ken rice63 on Jun 7, 2015
They continue to give me the runaround about medical coverage. The people i have talked to say that with my primary insurance and them as my secondary I have no patient responsibility. Then they deny the claim or do not pay the 80% that they have said is covered. My primary insurance cover...

AARP Foundation - Oregon, Eugene / Deceptive fundraising - mail

Blairvine on May 26, 2015
Just received my renewal notice from AARP. Thought it strange since I'm a multi-year member. Checked my records and I'm not due for renewal. Looking closer, I see it's a renewal notice from AARP Foundation, not AARP. So, because I donated to the Foundation before, I get a...

www.dating.aarp.org - New York, New York / Don't register and don't pay

PistolPete on May 21, 2015
I registered on the website www.dating.aarp.org. I created really nice profile and posted my best pics, but no one wanted to chat with me. I noticed such offer on the website that I could pay for the viewers. I decided to try and paid for this useless stuff. After that again nothing. I wa...

AARP Travel Center- Expedia / Failure to Spell out airport

Darlene James on May 19, 2015
Boarding pass did not spell out Hobby Airport. HOU there is no reference this is Hobby Airport. Failure to properly label itinerary. Asking for credit voucher for future flight. No plans at this time. Lost ID driver license at Bush air port unable reschedule flight for today.

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