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AARP Customer Care Service


601 E Street, NW
District of Columbia
United States - 20049

Customer Support Phone Numbers

1 888 687 2277 4 1
Additional Email Address

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AARP Complaints & Reviews

The Hartford / AARP / Hartford car insurance aarp bait & switch - beware-unethical

Anne Stevenson on 2016-05-08
Received by mail material that as an AARP member I could phone the Hartford Ins. Co and receive a discount on my car insurance. I switched to Hartford Ins. Co, 1 Griffin Rd. N. Windsor, Ct for my 2007 PT Cruiser and I also added a home owner policy that gave me an additional discount...

AARP - Pennsylvania, Philadelphia / tax services

Fran Pollock on 2016-02-10
My 92 year old aunt gets her taxes done very year from AARP. This year I am handling her matters. I live in Philadelphia and the tax preparer for AARP is at 1650 Market Street, Philadelphia, PA 19103, Suite 675. When you call to make an appointment, you get a machine and you never get a...

Aarp Medicare Rx Plan - Utah, Salt Lake City / Exclusion of drug (Pradaxa) from formulary to get me to switch medications

Gregory J. Blackwell on 2016-01-26
I have been a member of AARP since 2009 and recently switched my healthcare insurance to AARP Medicare Complete insured through United Healthcare. I made the switch because I trusted the AARP brand and felt secure that my insurance needs were going to be handled fairly. During the first...

AARP / Fraudulent Invoices

Barbara M Stapleton on 2015-12-09
As I was approaching 65 AARP began their marketing "assault". I HATE THEM and would never, ever have anything to do with them. So what happened? They started sending me invoices for my membership that I ordered! LIARS and FRAUDS. I want to get in on a class-action lawsuit. It's been time for a long, long time.

AARP - New Hampshire, Somersworth / RealPad

Joan Burch on 2015-12-09
Dear Madam, Sirs: My name is Ms. Joan Burch and I purchased a Real Pad Oct 7, 2015. It didn’t work properly. I exchanged it back to AARP where it was originally purchased. The return slip had an incorrect address from AARP and confusing for exchange. I delivered the malfunctioning product...

Aarp Delta Dental - Washington, Ashford / Premium refund

Jofannie Karla on 2015-11-09
On 10-26-2015 I called AARP Delta Dental to pay my monthly premium of $58.78. The representative took my credit card information over the phone but incorrectly added $117.56 which I did not find out about until the next morning (10-27) when I checked my checking accont online. I...

AARP / I have been trying to find out if your National Office ever hires people on a part time basis.

Stan Croydon on 2015-10-02
I've put up with long waits fruitless waits on your 800 numbers and sent off E-mails to a number of your board members but have never spoken to a live person or gotten any responses to my E-mail messages. I freely admit I'm disabled but I was forced to retire from my 33 year...

AARP / Membership Dues

Reviewer86657 on 2015-09-29
I have been a member since 2013. I am a small business owner. Every year I receive abundant solicitations to renew my membership (including new cards) 6 months before renewal time. This wastes members money. this year I decided to enroll for 5 years. After my check cleared I received a...

AARP / Inability to online book a trip when flying into one city and returning from another

Reviewer91104 on 2015-09-07
Through the years, I have successfully booked numerous vacations ( for my family + wife and myself ) using the Expedia AARP Travel Center website. As I once started to book our January Costa Rica vacation, I immediately noticed the website had been updated. However, I was unable to book a...

AARP / membership solicitation

Jonalben on 2015-08-31
received a mailing that welcomed my new membership and requested payment of 16.00 I did not join aarp, I would and will never join this liberal arm of government oversight. I resent the attempt to make me think I had joined I resent the fact that this appears to be something done in hope...

Aarp Travel Center / Wrong number of rooms was booked

eddyf on 2015-08-28
Our family and friends booked the hotel through AARP Travel Center. We paid the deposit for 12 rooms, but these people mixed the whole booking and reserved wrong room for us. The total number of rooms was 10, but they took money for 12 rooms. The company likes to mislead people and you...

Haband / AARP / misleading ad

Crusher+ on 2015-08-14
resulting from a ad in June monthly AARP issue I ordered a pair of shoes from Hasband 07/11/15. 07/15/15 my credit card was billed the correct amount of $34.99. In addition Hasband billed a amount of $1.99 07/12/15 to become a club member and 08/11/15 $14.97 monthly club membership fee. If...

aarp medicare complee / non payment

Ken rice63 on 2015-06-07
They continue to give me the runaround about medical coverage. The people i have talked to say that with my primary insurance and them as my secondary I have no patient responsibility. Then they deny the claim or do not pay the 80% that they have said is covered. My primary insurance cover...

AARP Foundation - Oregon, Eugene / Deceptive fund raising - mail

Blairvine on 2015-05-26
Just received my renewal notice from AARP. Thought it strange since I'm a multi-year member. Checked my records and I'm not due for renewal. Looking closer, I see it's a renewal notice from AARP Foundation, not AARP. So, because I donated to the Foundation before, I get a...

www.dating.aarp.org - New York, New York / Don’t register and don’t pay

PistolPete on 2015-05-21
I registered on the website www.dating.aarp.org. I created really nice profile and posted my best pics, but no one wanted to chat with me. I noticed such offer on the website that I could pay for the viewers. I decided to try and paid for this useless stuff. After that again nothing. I wa...

AARP Travel Center- Expedia / Failure to Spell out airport

Darlene James on 2015-05-19
Boarding pass did not spell out Hobby Airport. HOU there is no reference this is Hobby Airport. Failure to properly label itinerary. Asking for credit voucher for future flight. No plans at this time. Lost ID driver license at Bush air port unable reschedule flight for today.

www.dating.aarp.org - New York, New York / Waste of time. Useless membership

Glenn on 2015-05-12
I registered on the website www.dating.aarp.org. I truly believed that the website would help me, but after I paid for the membership, all crap started. I started to get some stupid and completely horrible emails and messages from other users. All of them were dirty and inappropriate. I...

AARP - Georgia, Chickamauga / Harassment and deceit

Fed up with AARP on 2015-05-06
AARP has been sending me junk mail for years. try to finds their contact number on their web site, almost impossible. These people have become a huge merchandiser and have lost sight of their original motive to be an advocate for seniors. Their credit cards have TERRIBLE rates and they act...

Aarp United Healthcare / Insurance extortion and fraudulent billing as seen by me from aarp united healthcare

NWroboticist on 2015-04-18
INSURANCE EXTORTION AND FRAUDULENT BILLING AS SEEN BY ME FROM AARP UNITED HEALTHCARE To whom it concerns, AARP United Health Care is extorting $70 from me fraudulently. I called June 10, 2014 to inquire why the rider for dental insurance was not covering services for the dentist I wa...

Aarp Travel Center - Oklahoma, Oklahoma City / AARP Value

MK Hefner on 2015-04-09
How is this a good deal from AARPP? My sister is expecting us on May 1st. I've recently joined AARP and this has been my first attempt to use the AARP Travel Service, powered by Expedia. This is, now, over an hour to correct mistakes in booking dates and charges for it. I chose...

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