1xBet
reviews and complaints

i already report to them that i cant withdraw my funds.

then they ask me for some documents.

before that i already send some documents. proof of identity. now they request billings and bank statement. i told them i will request for that bank statement. now ive check my account they already empty my balance.

im asking why i have a ZERO balance on my account. and they reply a same msg. they didn't answer my question. now i cant place a bet because they took my balance. and how can i withdraw it if i have no balance on my account.

im looking forward to solve this issue.

1xbet security team

They fraud and scam

They tell me I have to deposit $ 2,000 into my account to be able to withdraw my money

They really think I'm stupid

Even if they do not return my money, I will not add $ 1 to my account

This site has lost its credibility and I have no cooperation with them even if they open my account

Image attached

I have been a customer of this site since 2019. I replenished the account a lot, partially withdrawn, bet in singles and express. Recently, I began to win more, so once again making a request for withdrawal, I was refused and demanded a “Request for Documents”. I sent all the necessary documents, passed the verification. But I received an answer in the mail:

“We inform you that we have made a decision to terminate cooperation with you (closing a gaming account) on the basis of the General Provisions of the Rules of the Bookmaker. The decision was made after a thorough investigation of the situation by our Security Service. We ask you not to create gaming accounts in our company.

> In view of the fact that your actions are a gross violation of the rules of our company, the decision to terminate cooperation is final and not subject to revision.

> All requests from you on the topic of blocking will be ignored.

>

> You can withdraw funds in the amount of the amount of the deposit."

I don't understand what I'm accused of. I don't have any "duplicate accounts" on this site. Before the start of the proceedings, there were UAH 133,100 on my account, UAH 46,762.17 were made available for withdrawal, i.e. they took 86337.83 UAH from me. The amount of deposits I made on the site is also much larger than what they made available for withdrawal. I have all relevant screenshots.

I submit all documents they want. I didn’t do anything wrong. But my account closed without any reason. I want refund my balance. But they didn’t answer my mail. What can i do now?

My account had 800 tk and suddenly i found that there is no money in my account,and there is no history or any notifications.. why my money was deducted? i want my money back..

আমি 19/03/2022তারিখে ৪ঃ২৭ মিনিটে নগদ থেকে ৬২০০ টাকা এবং ১০ঃ৫০ মিনিট এ বিকাশ থেকে ৮০০ টাকা ডিপোজিট করেছিলাম কিন্তু আমার ওয়ালেট এ এখনো টাকা জমা হইনি। নিম্নে ডিপোজিট এর সমস্ত তথ্য প্রদান করা হলো:

1. BDT Wallet No (user ID) :ACCOUNT [protected]

2. Trans ID/ TrxID:715A5UH2

3. My nagad phone no:[protected]

4. Taka dewa Agent phone no:[protected]

5. Nagad time and date: 19/03/2022, 4:27 PM

6. Amount: 6200

7. Nagad Screenshot:

1.BDT wallet no (user id): account [protected]

2.trans id:9CJ4L63I2O

3.my bKash number :[protected]

4.taka dewa bKash number :[protected]

Time;10:50pm 19/03/2022

Amount:800

BKash screenshort

উপরোক্ত তথ্যগুলো দেখে আমার ওয়ালেট এ টাকা জমা করার জন্য অনুরোধ করা হলো

My registered phone number is [protected]. I have deposited money but not came yet

The 1x bet site asked me for documents. I sent the necessary documents to the security team.

But the security team blocked my account.

And they do not answer.

I do not know why they are silent.

If they want to say something. Otherwise let me log in to my account.

I now have 6 million tomans in my account.

They are not accountable and just keep quiet.

Please follow. I want my money. This is my account number

ID: [protected]

Please follow me, no matter how many messages I send, the security team will not respond. I sent all the documents. I wait for their answer day and night, but they do not answer. I ask you, dear friend, to follow my problem. It is not known to me day and night that this money has been blocked in my account. It's my money I worked with a worker I struggled to raise money. Even now, the security team has blocked my account, neither answering nor guiding me. Please follow me, I do not know what to do, I have lost hope. ID: [protected]

The site has asked me for documents.

I sent the documents.

But they do not answer.

Now my money is in my account.

My account has also been blocked by the security team.

I do not know what to do I need my money please check.

I want my money

ID: [protected]

In table tennis (masters) when i placed a bet, intentionally they changed it's score again and again. Day by day it's getting worse.

ID: [protected]

I have email them to disable the google authentificator it's been 5 days now when I contact them (consultant) they ignore me please help me I have money on it. I already email them but they don't take me seriously in the email it have the details and my identity. My username is : [protected]

Hello

My account number is [protected] which has been illegally blocked by the 1xbet fraud team

I dated 2022-03-08 a Skype video with the cheating and lying team 1xbet. They spoke to me in English and asked me a few questions.

They told me after the call that he called you tomorrow, but they did not contact me

I kept telling them why I did not call me and they announced that they had referred your request to our specialists and wait for a response.

After two or three days of uncertainty and waiting, we are finally announcing today that we can not hold a conference conference in Persian

In the picture with which the conference was held in English

They the accounts of a large number of Iranian users who can not speak English have been blocked illegally and brutally.

Conference Skype video is an excuse and conspiracy that they use as a last resort to steal money from Iranian users.

The instruction sent me was available in all languages ​​but not Persian

A large number of Iranian users of this fraudulent site complain about sabotage, excuses and conspiracies in the video conference, which directly declare that we will not return your money.

They send the message that since your complaint against us is made in English, the video must also be in English.

Tikhonov Aleksandr, Security Service Chief Officer

Please stop blocking and removing Iranian users and other users

You are a dirty and dishonest scammer who earns money by stealing and committing a crime.

1xbet is a scammer and thief site that is losing its credibility day by day

It will soon publish all the evidence of error and theft of this site on all social networks

Dear sir

I (id [protected]) did a withdrawal with request No [protected] on Monday, about ten days ago. I recived 44.31 perfect money e-voucher for15500000 IIR (change rate about 350000 IRR per a voucher that is incredible!)

Infact based on that day rate i should have been received about 60 e-voucher not 44.31. Namely I have got 15 $ less.

Unfortunately support team didn't answer to my checking request.

I am waiting your checking and reply.

Best regards

I emailed more than 100 times to [protected]@1xbet-team.com But No response 24 hours gone. I have been trying to live chat and IP call but Same result, they said to me to contact with Transaction-bn team. I sent them Transaction video, screenshot but no response.

What a cheating with my money. Please help me. Deposit not credited in my player id

Player id: [protected]

Trx id: 714RG2FV

Client no. [protected]

My Nagad no. [protected]

Time and date : 12.36 pm, 08.03.22

Amount : 10,000/- Tk

I have complaint against about my deposit here and trustpilot against 1xbet BANGLADESH.

I have informed via mail them more then 50 times but no response from 1xbet Bangladesh.

After my complaint they have sent me more then five emails just less Then 20 minutes. I have add a scree short of my email inbox.

I got my two deposit yesterday. Which was small amount but I have one more deposit which isn't credited to my account.

Now The BURNING QUESTION IS TO 1XBET HIGH OFFICIALS

some one who don't know how and where to complaint

Will they get back my their money? ?

1xbet high officials have to think about the corruption of 1xbet BANGLADESH.

even 1x bet chat box and call back option doesn't work.

Here is my another deposit details

Gaming I'd. [protected]

Trx I'd. 714NCAWF

Client number. [protected]

Agent number. [protected]

Time. 9.26pm

Date. 5/3/2022

Amount. 3000

On Sat, Mar 5, 2022, 5:58 PM wrote:

প্রিয় গ্রাহক,

আপনার সকল তথ্য ট্যাকনিকাল ডিপার্টমেন্ট এ পাঠানো হয়েছে । আপডেট জানতে ২ -৩ ঘন্টার পর আমাদের সাথে ইমেইলে যোগাযোগ করবেন।

মনে রাখবেন ইমেইল করার সময় অবশ্যই আপনার গেমিং আইডি এবং ট্রাংজেকশন আইডি লিখে দিবেন ।

Dear sir

Above message is in bangali language which is sent by

Which means all off my information has sent to technical department. I have asked to contract with them after 2/3 hours later.

My case I'd is

Re: Deposit problem [#[protected]]

But the reality is no response from them. They only send this message.

Why you are not solving this problem.

I have two more deposit which isn't credited to my account.

1x bet customer from Bangladesh don't know how and where to complaint against 1xbet Bangladesh.

They're taking this opportunity.

Please add an international online chat option In the app where customer can complaint from any part of the world.

Like others betting company do that.

Here is my details

Gaming I'd. [protected]

Trx I'd. 714KIGCX

Client number. [Protected]

Agent number. [protected]

Time. 12.18am

Date. 3/4/2022

Amount. 2000

Why can't I get a code to redraw my money?

I am not happy because each time I want to redraw, I won't have a code... This will make me to stop playing because it's annoying.

I need an answer..

My 1xbet id [protected]

Dear 1xbetsupport team,

User gaming Id- [protected]

Problem - Account blocked for no reason after KYC requirements and winning of Rs. 5 lac cancelled.

Date of problem - 24-2-22

Amount- Account was created by depositing approx Rs. 5 lac and when I won total of Rs. 5 lacs in several sports and was being asked for KYC verification and later without any good reason they sent a mail and blocked my account saying u have multiple IDs but I have no other id with them. Infact i dropped various emails for being to have a word with me so that I can give reasons for the problem but they do not reply any of them.

I have provided all the screenshot of the email chat which I had with the security team of 1xbet.

Date of report to support team - 1st March

Kindly provide me the way so that I can recover my hard earned winning and also I want that this company do not do this type of unethical practice again with the customer's

Waiting for ur favourable response soon.

Thanks and regards

1xbet have taken my ETH crypto deposit and it has not been reflected it in my account. It has been now 9 days and they haven't responded to my many enquiries, online 'chats' and calls.

I have emailed the customer support daily - with no reply. I have provided dates and transaction hash details.

I need help, please

Thank you

ETH deposit sent 2/27

Emails sent daily with no resolution since 2/27 - no reply

Full transaction details sent to the company

No resolution