1xBet’s earns a 4.5-star rating from 1321 reviews, showing that the majority of bettors are exceptionally satisfied with betting experience.
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They have blocked my account and my money without any reason
thay have blocked my account and my money without any reasone
This complaint has been resolved automatically due to user's inactivity.
Unsettled bet
Please check the photo. 1x bet deleted my bet history. They deleted my payslip. They didnt settled my bet and they didnt even bother to resolve my issue
How could they delete my bet history? This is totally illegal. I want to sue them!
The complaint has been investigated and resolved to the customer's satisfaction.
Payment issue..
Gaming id [protected] 1xbet upi fast payment should be credited within 48 hours I am waiting from 4 days still not received payouts total 3 withdrawal amount was struck.. no response from 1xbet support only autoreply I will get.. customer support executive is completely waste they won't talk more then a minutes immediately they will disconnect the call without telling clarity I need my money plz help me.. I hve lot of trust on you guys hopeing my money to get back into my account asap.. total amount 8600
The complaint has been investigated and resolved to the customer's satisfaction.
They are cheaters, I have been cheated twice
contact me i will help you for your deposit
Bad treatment
If you are looking to sign up on 1xbet I urge you to reconsider coz it might be the worst decision of your life you might end up blowing your into thin air. I made a mistake of joining them now I live to regret. Right now my money is stuck with them
Once you're requested documents you're done, going by the threads of complains on this wall it seems it's something so often. They'll accuse you of providing fallsified documents even if they are original like mine. Worst thing all their blah blah blah are automated and are not willing to burge no matter how many times you try to convince them.
Run away before you get trapped like a rat in a maze.
The complaint has been investigated and resolved to the customer's satisfaction.
1xbet didn't give back my id
Member id: [protected]
Login no. +[protected]
I need Complaintsboard.com personal help.
I am so poor
The complaint has been investigated and resolved to the customer's satisfaction.
payment not received and middle person took my whole money and told me i will not giving you winning amount
05-08-2021
telegram channel (Rich King)
He told me if you invest 10k then you received 130-150k
i drop funds to account
now he told me i win 143k and then he told me to pay commission.
i also paid 18662 commission 2 times. then he told me pay bankers charges 17816 . i also paid then he told me his pay work.. i paid 23000...now he saying again pay 23000 if not i pay then he not giving me my money back...i borrow money from friends family.. i am in depression... feel like... if i dont get my money back then i will attempt sucide confirm bcz i am in totally debt
Desired outcome: 204721
The complaint has been investigated and resolved to the customer's satisfaction.
Missing depoiset
Depoiset 300 dkr 29th of july- havent recieved the amount to my betting accounnt- Emailed 1xbet 1000000 times but they r ignoring me and have no interest in solving the problem- i feel stupid in wasting my time trying to communica with 1xbet- Now i understand why askgamblers got the site blacklisted- Been a custumor since 2016 and i guess this it were it ends losing money someone stoled- well done 1xbet👏
Desired outcome: Getting my money back
The complaint has been investigated and resolved to the customer's satisfaction.
Bad customer service
I recently signed up to this company and after awhile I decided i wanted to withdraw my money. I was asked to provide documents which I complied, kept telling my documents are not legit without any clarification whatsoever despite me sending my original unedited documents. Every effort to convince them has been futile right now my money is being held by them illegally. I didn't redeem any of their bonuses nor did I win anything.
Desired outcome: I just need a refund that's all
The complaint has been investigated and resolved to the customer's satisfaction.
Payment not reflected in my bet account
My account ID is [protected] in the name of Nitin Sahni, I have deposited 10000 rs via BHIM app.
By mistake I wrote 1000 rs as deposit I request to kindly issue the deposit asap
BHIM Transaction ID -[protected]
Account name - Nitin Sahni
[protected]@upi
Dear user, hame aapka email prapt ho chuka hai aur hamari is baatcheet ka ek "TICKET ID" - #8670987 ka sarjan kiya gaya hai, hum jald se jald aapka sampark karenge.
Aapki is request ki kripya pratiksha karen aur is email par sandesh (reply) na bhejen.
Agar aapka ye email DEPOSIT/WITHDRAWAL ke vilamb se sambandhit hai, to kripya prateeksha kijiye, DEPOSIT/WITHDRAWAL ke jama hone me ab adhik samay lagta hai.
Yah email apne aap (automatic response) se utpann hua hai, kripya iska uttar na den!
Dear user, we have received your email and registered it under the number #8670987. We will contact you as soon as possible. Please wait for a response and do not send new messages on the same problem.
Last revert of an email from India 1x bet customer complaint which I made
Revert from 1x bet india — :
If your email is related to a delay in your deposit or withdrawal of funds, please wait! Depositing and withdrawal of funds now takes longer.
Trust 1xbet 8s one of the most untrusted side i have ever gone through..they just give you fake promises and there technical team has no solution ..rather you will be cheated with fraud messages and worst customer care services ..beware before you use this app
I have already done the same, unfortunately I have been dupped with another 2500 rs yesterday as I have received a whars app message asking to resolve the matter by depositing 2500 and after my deposit he deleted all the chat .
Shame on you guys rather resolving the issues you are promoting such fraud cases.
Highly disappointed..I have quit 1xbet already ..bet365 is far better and professional than you guys .
The complaint has been investigated and resolved to the customer's satisfaction.
Sir,
Gaming ID : [protected]
Transaction ID :9HR6QSL79U
client number :[protected]
agent number :[protected]
date :27/08/2022
time : 08:46 PM
amount : 700 TK
Payment method Bikash
Plz solve this problem As you possible
About 1xbet myanmar
Just look at these [censored]s
Desired outcome: 1xbet myanmar
The complaint has been investigated and resolved to the customer's satisfaction.
Blocked Appeal
Gaming Id: [protected]
I was requested for change my deposit method. They blocked my account. They asked NID card and a selfie holding NID card and a phone which is showing email from 1xbet. And I submitted. Then they ask for few documents to send Ukraine. I did then they invite me Skype video conference. I joined and passed successfully. After they few questions on website and I answered them now they asked for send these documents to Ukraine via post. It's totally [censored]. Please active my account I want to play.
The complaint has been investigated and resolved to the customer's satisfaction.
Withdrawal balance
Gaming Id: [protected]
I was requested for change my deposit method. They blocked my account. They asked NID card and a selfie holding NID card and a phone which is showing email from 1xbet. And I submitted. Then they ask for few documents to send Ukraine. I did then they invite me Skype video conference. I joined and passed successfully. After they few questions on website and I answered them now they asked for send these documents to Ukraine via post. It's totally [censored]. Please active my account I want to play.
The complaint has been investigated and resolved to the customer's satisfaction.
Money stucked
Hello
It's my 2nd day with 1xbet ID : [protected] now I've deposit 180$ by Cash agent EPOS and 10$ by perfectmoney and when i try to withdrawal funds they refused to send it to perfectmoney and I've to withdrawal it by Cash Agent, and when i contact with the agent he told me that he havent money at this moment and i have to wait few days and today he told me that he didn't work anymore with 1xbet and i can't withdraw money by him so i contact 1xbet customer services they told me he is the only way to withdrawal money and refused to send it to another method so i told them i can deposit from another method so i can withdraw to it but they refused too
Now i have 500$ stucked because they didnt help
I've deposit by easy way but when i want to withdraw they asked me to verify my account and send my id and screenshots and I've done all instructions and they refused too
So why should i do now?
The complaint has been investigated and resolved to the customer's satisfaction.
Withdrawal problem
Withdrawa proplem 😭 but I m middle jsbzdu sis sishshsi haix os zya he Haif bahi ye q nhi derahy hy yar with draw
Desired outcome: 1xbet
The complaint has been investigated and resolved to the customer's satisfaction.
request refund
i was open a account in march 2021 with 1xbet and after winning they refuse to give my funds as my account was suspended in April 2021 and ask me lots of documents, sky live chat etc. and i was all done but still my account suspended neither not received my funds . i needful my funds and don't want the account with 1xbet please help me.
my register mail i d with 1xbet is "[protected]@gmail.com"
The complaint has been investigated and resolved to the customer's satisfaction.
Not allowing me to withdraw my funds
My id number in 1xbet is [protected] when i have deposited money continuesly for 1 week they didnt askd me for any verification n now whn i try to withdraw amount they are asking me to send id which i have sended it thn asked me to take selfie along with id i have done it then askd me to give a screenshot of pc which i have done n then they are saying not like this do it like that thn done it then sayng no do it like this n oll fed up submitting documents now they are not responding
Desired outcome: I want my funds
The complaint has been investigated and resolved to the customer's satisfaction.
1x close my account
This is my ID [protected]
When i start bet with 4000 thb and win too much around 65000 in profit they block my withdraw and need document
- id card ( front and back )
- selfie with id card and screen mobile app
And then they close my account. i sent all of document . I need to money back. It's not fair when i lost alot it's sad for me. But when i get too much you close account?
It around 1300 usd. (41000thb)
The complaint has been investigated and resolved to the customer's satisfaction.
Deposit not reflected in my account
Hi,
Kindly find the enclosed details as requested.
BHIM Transaction ID -[protected]
Account name - Nitin Sahni
[protected]@upi
I have made a mistake and wrote 1000 rs inspite of 10000 rs as deposit which might have sent the money to your suspense account
I have also shared the bank debit statement where you can find the transaction debuted from my account.
Your representative in india and customer service is not even responding to my emails which seems very unprofessional.
Kindly look into the matter as in case of no action i shall seek help from consumer court and cyber fraud in india .
Regards
Nitin sahni
You guys are fake ..even you tried to remove my reviews from the board ..but you will not able to stop me by filling a case against you guys ..You shall pay 10 times more what you took from me ..ill ensure that
The complaint has been investigated and resolved to the customer's satisfaction.
withdrawals not received
Upon withdrawing my money, the security told me to send the documents needed in order for me to withdraw my winnings. The process took days before they officially said that my request is processed. I have sent all of my ID documents even my birth certificate. Then later on they asked me to log in to my account using pc, so I did. Then I don't even know why my account is blocked I didn't even do anything that is against the law. Kindly help me how to deal with this problem.
The complaint has been investigated and resolved to the customer's satisfaction.
Did the conference start to take place in a safe place for the people? Now I think they have money from me. They have sent everything they could to me. I have sent it and it is still the same, but I will not do it.
Withdraw payment not received on July 10th
Hi sir/madam
I request july 10th in withdrawal 1x bet app, app shows sended but iam not received any payment, I think your operator cheeted me
Please check my bank statement and send my money rs:2000/- my 1x bet id:[protected], issue not past 10 days
Thanks
M jayavel
The complaint has been investigated and resolved to the customer's satisfaction.
1xBet Reviews 0
About 1xBet
Sports Betting: 1xBet offers an extensive range of betting options on a wide array of sports. From popular sports like football, basketball, and tennis to less common ones such as esports, the platform has it all.
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Global Presence: 1xBet has a wide global presence and supports multiple languages and currencies.
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Remember to always bet responsibly and ensure that any betting or gambling activities you engage in are legal and regulated in your country or region.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. Make it specific and clear, for example, "Delayed Withdrawal at 1xBet" or "1xBet Account Verification Problems".
4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with 1xBet. Include key areas such as:
- Account Access Issues: Describe any problems you've had accessing your 1xBet account, such as login difficulties or account suspension.
- Transaction Problems: Detail any issues with deposits, withdrawals, or bet settlements, including dates, amounts, and any correspondence with the company.
- Customer Service Interaction: Share your experiences with customer support, including response times and the quality of assistance received.
- Technical Glitches: Mention any technical problems you've encountered on the 1xBet platform, such as app crashes or website errors.
- Policy Concerns: Discuss any policies that you find unfair or problematic, such as terms of service or bonus conditions.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or chat logs. Do not include sensitive personal information like passwords or full credit card numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue with 1xBet. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, account reinstatement, or another form of resolution.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is realistically achievable.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from 1xBet representatives addressing your concerns.
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.
1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.
1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.
1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.
The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.
Overview of 1xBet complaint handling
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1xBet Contacts
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