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YMCA Customer Care Service

YMCA of the USA

101 N Wacker Drive
United States - 60606

Customer Support Phone Numbers

+1 800 872 9622 7 1
+1 312 977 0031 0 0
+1 313 267 5300(YMCA of Metropolitan Detroit ​​) 0 1
+1 414 291 9622(YMCA of Metropolitan Milwaukee) 0 0
YMCA of Metropolitan Detroit
1401 Broadway, Suite 3A
Detroit, MI 48226

YMCA of Metropolitan Milwaukee
161 W Wisconsin Ave,
Milwaukee, WI 53203
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YMCA Complaints & Reviews

YMCA Harriet Foster location - Alaska, Houston / Abusive child care staff

HoustonMomCG on Oct 13, 2016
I am copying the email sent to President and CEO of Greater Houston YMCA: My children attend after school care with the YMCA at their elementary school. About two weeks ago, a staff member, "Mr. Duey" (sp?), hurt both of children, physically and mentally/emotionally. I picked my kids up from...

South Shore YMCA - Massachusetts, Quincy / Customer abuse

YMCAmemb284 on Aug 18, 2016
On july 11th at roughly 3:00 pm, my uncle and i entered the ymca at the south shore quincy branch. Upon entering the branch, i handed a woman named heather working at the front desk my card. When she received my card she scanned it, looked at the screen and asked me what my name was. When...

YMCA of Metropolitan Milwaukee - Wisconsin, Brown Deer / Poor customer service from beginning to end

Rosalind144 on Jun 29, 2016
Wednesday, June 29, 2016 aprox 6:30 pm would have been my second day of my three month fitness training at the YWCA in Brown Deer, Wisconsin. I paid $172 on Monday and your company withdraw $172 out of my checking account. As I was coming in this evening I knew I have only 40 minutes to...

James Family Prescott YMCA / YMCA Marathon Event May 13th

EdwardY on Apr 23, 2016
I have a problem with the local YMCA denying my request to join their Marathon Event May 13th and 14th in Prescott Arizona. They advertise businesses to come join them in sponsoring a booth and advertise its a great way to present and advertise business to the community. They denied my...

YMCA Toronto Sheppard - Ontario, Toronto / Human Rights Violations/

Reviewer64793 on Dec 25, 2015
I was a Volunteer with them for 4 years. I taught Cycle Fit and Body Fit. After doing these other Workshops to prepare myself to teach other Classes I was lead to believe that I would teach something else as my Knee couldn't do Cycle any more. They decided I was "too unskilled" that I...

YMCA - Michigan, Southgate / Lunch w/Santa

Reviewer79189 on Dec 13, 2015
Good afternoon, My children and I attended lunch with santa today. I am very upset with the turn out. My daughter, son, and I watched as the staff brought pizza to each table but our table was not served. We had to go up along with the other family of four at the table to get pizza. We...

YMCA - Missouri, Kansas City / Did not want to honor online 3 day pass

Shalimar Ali on Jul 25, 2015
I would like to file a complaint about my treatment today at the Cleaver YMCA (Kansas City, MO). I received an email from the YMCA with a link for the 3 day trial pass. The email says to print the form and bring it to the Y. So I did that. But when I got to the YMCA, I was confronted by a rude...

YMCA / Deceptive cancellation policy

Cantstandya on May 20, 2015
The contract says you have to give 30 days cancellation. What it doesn't say is they are going to charge you one more full month after the end of the month you have paid for when you turn in your cancellation request. If you give 30 days notice in the middle of a billing cycle, you...

Bridgeport Ymca / Staff professionalism

ispearing on May 14, 2015
I currently work at a school, and I applied for several jobs so I could work during the summer while I am off from my regular job. After being offered a summer camp position at The Bridgeport YMCA, and filling out all employment paperwork, I then discussed a preplanned vacation that I had...

YMCA - Ontario, toronto / terrible and rude pool staff

anonymous earthling on Mar 28, 2015
The YMCA pool staff are terrible in the area that I live in. My children attended swimming lessons and I recently took them out because of rude pool staff (lifeguards and instructors). I don't know if it is the same at the YMCA where you live but my children came home with a story...

Cy - Creek Ymca / Not honoring date of contract termination

Kim sommerfield on Mar 23, 2015
Early November of 2014 I had to withdrawal my membership due to my physical illnesses & inability to attend the gym. I pointed out to the woman that I had only used my membership about 4 times & was wasting my money. I was also in need of future surgery that would not be done for a proud...

Surbiton Ymca / Victor Warden / personal trainer abusing his role

Mr Victor Warden on Oct 30, 2014
Ymca in surbiton surrey are employing convicted men (inmates from prison) volunteer and become personal trainers to only abuse there roles and neglect young females with low self esteem!! This is where we the public should be asking our self's.. are we safe? With these convicted men...

Greater Dayton YMCA / Over Charged Bank Account for Memebership Fee Refuse to Credit Account

Brenda Leffel on Oct 22, 2014
I was quoted a monthly membership fee of $20.38 and agreed to an automatic bank withdraw from my checking account. When the bank withdraw was made $52.55 was charged to my account. When I contacted the corporate office and the membership director at the Y, they refused to credit my account...

YMCA North / Staff rudeness/theft

I went in to the North Spokane YMCA to sign up. I was given a Guest Pass to see if I like the equipment and I was able to use the equipment one time and thought I would give it a shot. A few days later, I came back in and signed up officially. I specifically asked on my tour if I could...

Ymca Nyc - New York, Bronx / Instructor continuously playd loud music

bobbyray82 on Sep 15, 2014
There is aok is on its highest level.ection ymca who blasts the zumba session music waaay too loud. The zumba instructor at the bronx castlehil to ymca staff several times about a zumba instructor named erika blasts the music at its highest level. A few other members complain each time she...

Wilson - Gray Ymca Youth and Family Center / Bullied, discriminatory and threaten

Alex DeJesus on Aug 27, 2014
The Ymca have a Discriminatory and Threaten policy inlace whereby if your forced to stay one due to being made a deaf. We attend 5am-7am to play basketball every wed and friday. I am very disappointment with YMCA Staff Because when Somebody say that he going punch in my face and Staff...

YMCA / handicapped lifts

bobkruse on Jul 29, 2014
Their handicapped lift chairs to get handicapped people in and out of the pools are in need of repair. One one the far side by the slide pinched my fingers told and asked for this one to be fixed since last 2 years. its the cool pool best for some one with my handicap to be in. The 94...

YMCA / Noise

Stephanie Wood on Jul 28, 2014
Incessant, DAILY noise ALL SUMMER LONG at YMCA camp housed at PreK Montclair NJ (corner of Church Street & Orange Rd) Screaming on megaphones, or yelling and chanting - sounds like Nazi Nuremberg rallies. ONGOING ... CONSTANT... DAILY. Town refuses to enforce noise / nuisance laws. I have...

YMCA / Sexual / racial harassment

dell hello on Jun 28, 2014
Stephanie DobsonAssociation Aquatics Director This women is racist and said horible name calling about me being fat in my swimming suit and being too black "Big=boned" bcause im a black women an my boobs are too big.. My swimming suit covered up my whole body and nothing was showing. I wa...

YMCA Greenpoint - Brooklyn / Unbelievably rude on the phone to me for no reason

Anthony L J. on Jun 21, 2014
I am writing about an important issue that I feel maangement at YMCA needs to recognize...I called to inquire about a small room and the guy told me the system was down to call back in a few hours when its up. I did so, and he said he had a small room available then. I said ok I would like...

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