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Williamson-Dickie Mfg Customer Service Phone, Email, Contacts

Williamson-Dickie Mfg
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1.0 13 Complaints
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Williamson-Dickie Mfg Complaints 13

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Williamson-Dickie Mfg I bought some clothes from this company online

I bought some clothes from this company online. The order number is [protected] and the invoice number is ***. The total cost was $104.97. They charged me $9.84 for sales tax, but it should have been less because I live in Arkansas where the tax rate is 7%. They overcharged me by more than 9%. I want a refund of $2.49 for the extra amount they charged.

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Williamson-Dickie Mfg I'm writing this review about Williamson-Dickie Mfg

I'm writing this review about Williamson-Dickie Mfg. Co. because I've been having some issues with their products. I've had bad experiences when dealing with them directly. This isn't the first time I've had trouble with their belts. The first time was with reversible belts, and the second time the buckle broke. It seems like their products have gotten worse compared to how they used to be. Now I'm on the lookout for a replacement. They claim to prioritize customer satisfaction in their advertisements.

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Williamson-Dickie Mfg I bought 2 pairs of escape work boots from ***'s

I bought 2 pairs of escape work boots from ***'s. After about a month, both pairs had rips and problems. I went back to the workers choice in fort worth TX like dickies customer service told me to. After a month of nothing, I emailed them and they said the boots were checked into the warehouse and waiting to be processed. I emailed them every month since then, but nobody has replied! I'm still waiting for a response.

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Is Williamson-Dickie Mfg Legit?

Williamson-Dickie Mfg earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Williamson-Dickie Mfg to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Williamson-Dickie Mfg is known for their high standards and safety. If you're thinking about dealing with Williamson-Dickie Mfg, it's wise to check how they handle complaints.

We found clear and detailed contact information for Williamson-Dickie Mfg. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Dickies.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Dickies.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Williamson-Dickie Mfg and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Dickies.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Williamson-Dickie Mfg has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 13 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Williamson-Dickie Mfg protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Williamson-Dickie Mfg. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Williamson-Dickie Mfg We placed an order on 1/6, our order number is ***

We placed an order on 1/6, our order number is ***. I got an email a few days later saying the item was out of stock, and that was on 1/9. We sent many emails to customer service asking about our money being refunded because they took the money off my card on the same day. Our emails got blocked, and we can't contact them to get our refund. Today is 1/20, and we still haven't received a refund.

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Williamson-Dickie Mfg I called Dickie's 'bout this messed up belt

I called Dickie's 'bout this messed up belt. The person just gave me the runaround. She was basically rude. She told me to send a picture to their email. I told her I didn't have an email account. She said too bad. So I'm sending you a picture of the busted belt and tags that say (Satisfaction Guaranteed) which was far from the truth with the person I talked to. Their address is: ***.9400 *** Ph.

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Williamson-Dickie Mfg I bought some scrubs online, but they came in the wrong size

I bought some scrubs online, but they came in the wrong size. I did what they told me to send them back and waited for my money to come back. After about a week, I checked to see if they gave me my money back, but they didn't. I looked at my bank account and the money wasn't there. I called customer service, but they put me on hold. Every time I called, I had to wait for like fifteen minutes or more. Finally, when I talked to someone, they said they would fix it. But now it's been another week and I still haven't gotten my money back. And when I call customer service, they don't answer. I've been waiting on the phone for like thirty minutes and still no one has talked to me.

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Williamson-Dickie Mfg I bought some overalls from Williamson-Dickie Mfg

I bought some overalls from Williamson-Dickie Mfg. Co. for my fiance as a Christmas gift. I ordered them in size 42x32, but when they arrived, they were too long. We thought that since they were made of 100% cotton, they would shrink after washing, but they didn't. Now, my fiance has to roll them up multiple times, which makes us think that they were labeled incorrectly. I contacted Dickies about the issue, but they said that since we washed them, the only thing they can offer is a 20% discount code for another purchase. I'm on disability and spent around $40 on these overalls. My fiance just started working again after being unemployed for four months, so we can't afford to buy another pair, even with the discount code. We're now stuck with overalls that he can't wear, and Dickies has our $40. It's not our fault if they mislabeled the size.

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Williamson-Dickie Mfg I ordered 3 pants and was so happy when I got them and they fit just right so I washed and wore them

I ordered 3 pants and was so happy when I got them and they fit just right so I washed and wore them. Turns out, the material is awful and it collects all the lint it can find. I contacted the company and asked for store credit or a refund because I wasn't happy with what I bought. They said they'd send me a replacement but that doesn't solve anything. They refused to help me in any way and said they couldn't give a refund or store credit because the pants were washed/worn. How was I supposed to know my work pants would be covered in lint all day without washing/wearing them? I need a full refund because I'm completely unsatisfied with my order and now the customer service.

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Williamson-Dickie Mfg I bought 3 pairs of men's straight fit 5 pocket denim jeans on November 25th for $65.67

I bought 3 pairs of men's straight fit 5 pocket denim jeans on November 25th for $65.67. I used Paypal to pay for it. The money was taken from my account on December 1st. They gave me a tracking number, but the order hasn't been shipped yet. The status says "Shipping Label *** Awaiting Item". ----------------------------------------------------------------------------------------------------------------------------------------------------------Tracking Number: *** Your package is on its way to a *** facility. Sign up to get updates, and we'll send you a delivery date and time when available. Status Shipping Label *** Awaiting Item November 25 at 1:10 pm *** ---------------------------------------------------------------------------------------------------------------------------------------------------------

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Williamson-Dickie Mfg On November 11th, I asked about buying stuff without paying taxes on the Williamson-Dickie Mfg

On November 11th, I asked about buying stuff without paying taxes on the Williamson-Dickie Mfg. Co. website. They told me I gotta buy first and then they'll give me back the tax money after I fill out some forms. They said it can be done and sent me the forms I needed. So, on November 12th, I placed an order and sent in all the tax-exempt forms that both the company and my home state (Ohio) wanted. They said they got everything on the same day. But on November 21st, I checked in 'cause I still hadn't gotten my $11.47 tax refund. They told me to send the forms again. So, on November 26th, I called and talked to someone who said they'd process it this week. Then, on December 9th, I sent another email asking about my tax refund. Finally, on December 11th, they replied saying they got a lot of emails and they'll send all the info again.

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Williamson-Dickie Mfg I've always been a loyal customer of ***

I've always been a loyal customer of ***. I'm a self-employed *** and I've been wearing your bib overalls for many years. On October 5, 3021, I ordered 2 more pairs. My order number was ***. Imagine my complete shock and disgust to find that what arrived is NOT what was shown on your website and definitely not the same bib overalls. The front pocket, which used to be 10 wide and 6 long, is now only 7 by 6! The original pockets each had 2 smaller pockets that were 4 wide, but these new pockets have 2 very small pockets that are only 2 1/2 wide. You can't even fit your cell phone in them. My wife contacted customer service to complain and they said, "But you washed them." Well, of course, we washed them. How were we supposed to know they changed this pocket? *** did admit that the website hadn't been updated. Dickies always claims their products come with a Satisfaction Guarantee. Well, I'm one customer who is NOT satisfied. I ordered 2 pairs for a total of $97.63.

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Williamson-Dickie Mfg I ordered on 10/15 for express 2 day shipping

I ordered on 10/15 for express 2 day shipping. When it arrived on 10/19, I got the completely wrong order. I called right away and talked to an agent (sounded like an older Black lady). I gave her the order numbers and she said I would get a return shipping label in the mail the next day. She told me to return the items to a UPS store. But I never got that label. I called again on 10/27 and there were no notes from the previous agent. This agent (White lady) emailed me a label and told me to return only to FedEx or USPS. I told her I didn't have a printer and she said I could scan it from my phone. On 09/29, I took it to USPS and they scanned the label, but no label printed out on their end. They gave the package back and said I had to print out the label myself. I had already told the agent I didn't have access to a printer. I called Dickies while I was still in the post office, frustrated and furious with them. They told me to keep the items and donate them to a charity of my choice. They said I would get a full refund. I spent $83.44 including shipping, and now on 11/03, I got refunded $62.04.

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Williamson-Dickie Mfg I emailed Dickies on May 28 to let them know that the shirts I bought didn't fit

I emailed Dickies on May 28 to let them know that the shirts I bought didn't fit. They replied on May 29 and said that I had the wrong style number shirt. They told me to download the return form and send the shirts back. They said they would give me a gift card so I could order the right style. I waited a few weeks and then emailed them again to say that I had sent the 5 shirts back but hadn't heard anything. I said I would call them. When I called on July 30, they said they didn't have any orders under my name. I thought this was strange because I have been working for the NYC Dept of Sanitation for over 20 years and we wear Dickies uniforms. They transferred me to the returns processing department and they said they did receive my return. But because they couldn't find any orders with my name, they couldn't help me. They said they would just send my 5 original shirts back to me. I wasn't happy, but what could I do? I was thankful to the woman because I didn't have the tracking number anymore. I think they found the return from my name and email address. I have made several phone calls and sent emails, but I have gotten different answers. They said they issued a gift card, then they said there was no tracking number and I was out of luck. The most frustrating thing is when they say they will call me back and then they don't. One customer service person even said she would call me back in 10 minutes, but instead she emailed me 10 minutes later to say she couldn't help me. 5 long sleeved shirts (5X) cost about $30.00 each, so it's a lot of money. I have been buying Dickies products for uniforms, pants, shirts (long and short sleeved), and coveralls for almost 20 years. I am really upset that they kept the 5 shirts I returned and didn't try to help me after being a customer for so long.

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About Williamson-Dickie Mfg

Screenshot Williamson-Dickie Mfg
Williamson-Dickie Manufacturing Company, commonly known as Dickies, is a renowned American workwear brand that has been in operation for nearly a century. Established in 1922, the company has built a solid reputation for producing high-quality, durable, and functional clothing for workers across various industries.

Dickies has become synonymous with workwear excellence, catering to the needs of professionals in fields such as construction, manufacturing, automotive, healthcare, and more. The brand's commitment to providing reliable and comfortable apparel has made it a trusted choice for workers worldwide.

One of the key factors contributing to Dickies' success is its unwavering focus on craftsmanship and attention to detail. The company takes pride in its meticulous manufacturing processes, ensuring that every garment meets the highest standards of quality. From the selection of premium fabrics to the precision stitching and reinforcement techniques, Dickies garments are designed to withstand the rigors of demanding work environments.

In addition to durability, Dickies places a strong emphasis on functionality. The brand understands the unique requirements of different industries and incorporates practical features into its designs. Whether it's multiple pockets for tools and accessories, reinforced knees for added protection, or moisture-wicking fabrics for comfort, Dickies workwear is engineered to enhance productivity and safety on the job.

Furthermore, Dickies recognizes the importance of style and versatility in workwear. The brand offers a wide range of clothing options, including work pants, shirts, coveralls, jackets, and accessories, all available in various colors and sizes. This extensive selection allows workers to find the perfect fit and style that suits their individual needs and preferences.

Over the years, Dickies has expanded its product line to include not only workwear but also casual clothing and accessories. This diversification has allowed the brand to cater to a broader customer base while maintaining its commitment to quality and functionality.

With a rich heritage and a strong presence in the workwear industry, Dickies continues to innovate and adapt to the evolving needs of modern workers. The brand's website, dickies.com, serves as a comprehensive platform for customers to explore and purchase their desired workwear items. It provides detailed product information, sizing guides, and an easy-to-navigate interface, ensuring a seamless shopping experience.

In conclusion, Williamson-Dickie Manufacturing Company, through its iconic Dickies brand, has established itself as a leader in the workwear industry. With a century of experience, the company's commitment to quality, functionality, and style has made it a trusted choice for workers worldwide. Whether on construction sites, factory floors, or healthcare facilities, Dickies workwear continues to provide the durability and comfort that professionals rely on to get the job done.

Overview of Williamson-Dickie Mfg complaint handling

Williamson-Dickie Mfg reviews first appeared on Complaints Board on Aug 12, 2023. The latest review I bought some clothes from this company online was posted on Sep 5, 2023. Williamson-Dickie Mfg has an average consumer rating of 1 stars from 13 reviews. Williamson-Dickie Mfg has resolved 0 complaints.
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  1. Williamson-Dickie Mfg Contacts

  2. Williamson-Dickie Mfg phone numbers
    +1 (817) 336-7201
    +1 (817) 336-7201
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  3. Williamson-Dickie Mfg emails
  4. Williamson-Dickie Mfg address
    509 W Vickery Blvd, Fort Worth, Texas, 76104-1110, United States
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    May 13, 2024
Williamson-Dickie Mfg Category
Williamson-Dickie Mfg is ranked 13 among 289 companies in the Clothing and Accessories category

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