CB Online Shopping Vestiaire Collective Missing order

Vestiaire Collective review: Missing order

burcu karabulut of US

Oct 15, 2023 8:12 am EDT

Verified customer

Featured review

I bought a bag on Vestiaire on 4 weeks ago. I couldn’t get my delivery on time and I wrote an email about it to customer service again again and again. They still couldn’t solve it which is frustrating.I should not consider any problem that shipping related or such as similar problems actually I bought a bag via their brand which means from the begging to the end it’s all on their responsibility. I cannot handle any of these problems it could be anything I’m not a professional importer that’s why I paid to Vestiaire to do these things , I paid import taxes fee etc for that reason right!? I just expect my package to delivery on time and it failed obviously and I asked them to paid my refund. Math in this is very clear I didn’t not have my delivery so if there’s no product why did I paid for ? This is the issue that Vestiaire need to solve it’s not my problem I’m a customer. Customer happiness must be a first step in their business they have one job and obviously it’s a very very amateur brand I highly not recommend this app do not buy anything! You might pay your money to get nothing!

Vestiaire Collective - Shipping fees and duty taxes

Vestiaire Collective - Stay away! 3

Vestiaire Collective - Lost sellers item and no payment 4

Resolved

Vestiaire Collective - Scam! My handbag was stolen! 10

Vestiaire Collective - The item was in terrible condition and impossible to return it 26

Vestiaire Collective - Faulty St. Agni Sandles

Vestiaire Collective - Non payment from vestiaire for a sold and delivered item 4

Vestiaire Collective - Multiple dresses/ jacket/ coat

Vestiaire Collective - Customer Service

Vestiaire Collective - Duty/taxes

View all Vestiaire Collective reviews and complaints

Previous review Next review

0 comments

Add a comment

Vestiaire Collective Contacts

Vestiaire Collective phone numbers

+1 (855) 842-1822
+1 (855) 842-1822

Click up if you have successfully reached Vestiaire Collective by calling +1 (855) 842-1822 phone number 0 0 users reported that they have successfully reached Vestiaire Collective by calling +1 (855) 842-1822 phone number Click down if you have unsuccessfully reached Vestiaire Collective by calling +1 (855) 842-1822 phone number 0 0 users reported that they have UNsuccessfully reached Vestiaire Collective by calling +1 (855) 842-1822 phone number

United States

+33 176 494 848
+33 176 494 848

Click up if you have successfully reached Vestiaire Collective by calling +33 176 494 848 phone number 37 37 users reported that they have successfully reached Vestiaire Collective by calling +33 176 494 848 phone number Click down if you have unsuccessfully reached Vestiaire Collective by calling +33 176 494 848 phone number 28 28 users reported that they have UNsuccessfully reached Vestiaire Collective by calling +33 176 494 848 phone number

14%
Confidence score

International

+44 844 581 5554
+44 844 581 5554

Click up if you have successfully reached Vestiaire Collective by calling +44 844 581 5554 phone number 29 29 users reported that they have successfully reached Vestiaire Collective by calling +44 844 581 5554 phone number Click down if you have unsuccessfully reached Vestiaire Collective by calling +44 844 581 5554 phone number 31 31 users reported that they have UNsuccessfully reached Vestiaire Collective by calling +44 844 581 5554 phone number

United Kingdom

+358 942 450 126
+358 942 450 126

Click up if you have successfully reached Vestiaire Collective by calling +358 942 450 126 phone number 4 4 users reported that they have successfully reached Vestiaire Collective by calling +358 942 450 126 phone number Click down if you have unsuccessfully reached Vestiaire Collective by calling +358 942 450 126 phone number 4 4 users reported that they have UNsuccessfully reached Vestiaire Collective by calling +358 942 450 126 phone number

Finland

+33 970 253 737
+33 970 253 737

Click up if you have successfully reached Vestiaire Collective by calling +33 970 253 737 phone number 8 8 users reported that they have successfully reached Vestiaire Collective by calling +33 970 253 737 phone number Click down if you have unsuccessfully reached Vestiaire Collective by calling +33 970 253 737 phone number 3 3 users reported that they have UNsuccessfully reached Vestiaire Collective by calling +33 970 253 737 phone number

45%
Confidence score

France

+49 322 2109 1915
+49 322 2109 1915

Click up if you have successfully reached Vestiaire Collective by calling +49 322 2109 1915 phone number 1 1 users reported that they have successfully reached Vestiaire Collective by calling +49 322 2109 1915 phone number Click down if you have unsuccessfully reached Vestiaire Collective by calling +49 322 2109 1915 phone number 1 1 users reported that they have UNsuccessfully reached Vestiaire Collective by calling +49 322 2109 1915 phone number

Germany

+39 848 124 101
+39 848 124 101

Click up if you have successfully reached Vestiaire Collective by calling +39 848 124 101 phone number 4 4 users reported that they have successfully reached Vestiaire Collective by calling +39 848 124 101 phone number Click down if you have unsuccessfully reached Vestiaire Collective by calling +39 848 124 101 phone number 2 2 users reported that they have UNsuccessfully reached Vestiaire Collective by calling +39 848 124 101 phone number

33%
Confidence score

Italy

+34 902 882 124
+34 902 882 124

Click up if you have successfully reached Vestiaire Collective by calling +34 902 882 124 phone number 1 1 users reported that they have successfully reached Vestiaire Collective by calling +34 902 882 124 phone number Click down if you have unsuccessfully reached Vestiaire Collective by calling +34 902 882 124 phone number 1 1 users reported that they have UNsuccessfully reached Vestiaire Collective by calling +34 902 882 124 phone number

Spain

+46 852 500 640
+46 852 500 640

Click up if you have successfully reached Vestiaire Collective by calling +46 852 500 640 phone number 4 4 users reported that they have successfully reached Vestiaire Collective by calling +46 852 500 640 phone number Click down if you have unsuccessfully reached Vestiaire Collective by calling +46 852 500 640 phone number 0 0 users reported that they have UNsuccessfully reached Vestiaire Collective by calling +46 852 500 640 phone number

100%
Confidence score

Sweden

+34 971 57 65 24
+34 971 57 65 24

Click up if you have successfully reached Vestiaire Collective by calling +34 971 57 65 24 phone number 0 0 users reported that they have successfully reached Vestiaire Collective by calling +34 971 57 65 24 phone number Click down if you have unsuccessfully reached Vestiaire Collective by calling +34 971 57 65 24 phone number 0 0 users reported that they have UNsuccessfully reached Vestiaire Collective by calling +34 971 57 65 24 phone number

More phone numbers

Vestiaire Collective emails

supportus@vestiairecollective.com

100%
Confidence score: 100%

Support

social@ropa-online.com

100%
Confidence score: 100%

contactpro@vestiairecollective.com

95%
Confidence score: 95%

Support

More emails

Vestiaire Collective address

33 Boulevard du Général Martial Valin, Paris, 75015, France

Vestiaire Collective social media
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jun 13, 2024