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Bob Sumerel Tire & Service Co LLC company logo
Bob Sumerel Tire & Service Co LLC
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Bob Sumerel Tire & Service Co LLC company logo

Bob Sumerel Tire & Service Co LLC

3998 Red Bank Rd, Cincinnati, OH, 45227, US
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Bob Sumerel Tire & Service Co LLC - Reimbursement for negligence

I was scheduled for oil change for my Ford Fusion (2013) on 07/07/23 at 10:00 a m.. I arrived about 9:50 a m. and I was checked in Nick(associate). A technican processed to service my; he came back into the waiting area to inform me that there was a problem. He stated that, he had broke the hood release and cable that open the my hood. He stated he could order the part and repair it, once it arrives. I told him didn't think should have pay for something he broke. He stated things happen, plus my car was 13 yrs. old. The car is 10 yrs. old, hood release and cable was replaced on 01/04/20 per Kings Ford.

Desired outcome: I desire reimbursement for the parts and labor for your employee's negligence.

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