Dollar Tree reviews and complaints 1
View all 2963 complaintsDollar Tree - Associate's behavior at Silver City, NM Dollar Tree
The day before I was in your dollar tree here in Silver City, NM around give or take 3pm. The line was extremely long and I am not talking just 3 people but there were 9 customers ahead of me. The cashier asked another for assistance, a skinny woman came up and she stated "don't I deserve a break, I'll give you change but that is it", she walked away from all of us and was going towards the back. I went after her to go ask her a question and she started humming, I asked her her name and she started humming even louder and walked away again. I couldn't see her name tag because she flipped it over. I have never ever left a basket full of items but I did today without purchasing anything. I went to the cashier and her name stated "Nettie" and she gave me that employee's name, "Cindy" and what is more upsetting is that she told me that Cindy is a manager? Really is that how managers treat employees and your customers? It is no wonder that so many bad reviews are on facebook in our community about this store.
I had to pay a little bit more at dollar general but it was worth it because those employees that actually take care of their customers.
Desired outcome: What I want to see what happens is that the cashier Nettie be commended for handling all those customers by herself and this Cindy be retrained on how to handle customers and honestly she should not be a manager.
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