Menu
CB Bars and Cafes Starbucks 575 S Lake Ave, Pasadena, CA, 91101, US
Starbucks company logo
Starbucks
reviews & complaints
Starbucks company logo

Starbucks

575 S Lake Ave, Pasadena, CA, 91101, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
5:00 am - 8:00 pm
Tue
5:00 am - 8:00 pm
Wed
5:00 am - 8:00 pm
Thu
5:00 am - 8:00 pm
Fri
5:00 am - 8:00 pm
Sat
5:00 am - 8:00 pm
Sun
6:00 am - 7:00 pm
ComplaintsBoard
P
11:00 pm EDT

Starbucks - Ordering coffee

An employee named Maeve at Pasadena Ca Starbucks at California and lake avenue was curt, rude, and unappreciative (never said thank you or have a nice day). I've never encountered. I've never been treated this disrespectfully from any Starbucks location. I didn't understand if she was just having a bad day, didn't feel well, or just hated her job…. it seemed like the latter as she seemed annoyed and bothered. I guess I should be somewhat relieved as she was behaving like this with the customer behind me…. Just as curt and beyond rude. I value Starbucks and have been a very good customer for so many years. I even order many gift cards throughout the year for all my friends and family. Maeve really soured me today; I felt hurt and let down by what I so look forward to when I enter Starbucks. No matter what type a day I've been having, I usually anticipate the kindness from Starbucks employees. She certainly doesn't send a good representation towards what that model employee looks like. I won't be returning to this location anytime soon.

Desired outcome: Provide feedback and hopefully training to this employee; a free coffee would be appreciated for being treated so cruelly!

Read full review of Starbucks
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.