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United Parcel Service [UPS]

United Parcel Service of America, Inc.

55 Glenlake Pkwy NE
United States - GA30328-3474
Customer Care
+1 (877) 234 1111 0 0
+1 (800) 742 5877 0 0
+1 (404) 828 6000 0 0
+1 (404) 828 6777 0 0
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United Parcel Service [UPS] Complaints & Reviews

United Parcel Service [UPS] - Colorado, Evergreen - Delivery driver

Posted: 2015-11-19 by    Reviewer62227
Complaint Rating:  0 % with 0 votes
Driver has delivered here numerous times. This last time there were several cars in the driveway and he had to back out. Driveway is not that long with ample space to turn around at the end. Especially with the little truck that he drives. He stopped by several days ago and stated he will never...

UPS - Massachusetts, North Andover - Freight Claims department

Posted: 2015-11-11 by    Reviewer89226
Complaint Rating:  0 % with 0 votes
this has got to be the worst delivery company to do business with. The claims department is the worst to get a hold of and then after three months they deny a claim that was signed for damaged. then when you call and complain as to why they are just rude and no help if you use them for deliveries...

United Parcel Service - UPS - customer banned for complaining about a driver

Posted: 2015-11-03 by    Reviewer75808
Complaint Rating:  0 % with 0 votes
UPS banned me as I complained about a driver who threw packages. Each complaint in customer service was followed by a local annex rep who gave profanity. I complained 5 times about both. A CEO Secretary banned me for my complaints only. UPS controlling ground delivery, banned US Mail. For 11...

UPS - New York, New York - Check issue horrible customer service

Posted: 2015-10-26 by    Reviewer48933
Complaint Rating:  0 % with 0 votes
I deposited a check friday 10.23 my check had an error that i was not notified of by chase. The reason being not my nmy fiance's name whom ive deposit checks for before in my account . I contacted chase after seeing the error in my account and was told I would get the check via mail it...

UPS - Lack of responsibility - failed to deliver

Posted: 2015-10-06 by    Reviewer10804
Complaint Rating:  0 % with 0 votes
A nasty trend seems to indicate even worse service from UPS. For some reason, I guess due to some corporate account arrangements, UPS will hand of a package to USPS. Sometimes this works sometime not. Then you have finger pointing and the customer (me) is right in the middle. Most recently a...

UPS - Delivery Person

Posted: 2015-09-23 by    Reviewer61431
Complaint Rating:  0 % with 0 votes
I am a Facilities Director for a very big Organization in Troy NY, I oversee the operations of 10 buildings 4 of them are on the same block different buildings. We receive UPS deliveries two times a day. What my complaint is they will deliver every package to one building even though we ask...

UPS Freight - Useless trucking company

Posted: 2015-09-18 by    Reviewer24741
Complaint Rating:  0 % with 0 votes
Our company has been a ups customer for over 25 years. We have a daily pickup and pay their outrageous bill every month on time! This week I needed to make arrangements for a freight shipment of one skid from Philadelphia to Wisconsin to be picked up on Monday 9/21. I wasted an entire week of...

UPS - Alberta, Beaumont - Waiting for delivery for 3 days

Posted: 2015-08-20 by    Reviewer18692
Complaint Rating:  0 % with 0 votes
Day one could not find my residence. Yes the address is correct
Day 2 call on answering machine it will be out tomorrow. This only after I called to complain.
Day 3 called in am assured it was on the truck to be delivered.
Called at 7:30 as no delivery again. Customer service...

UPS - New South Wales, Northbridge - Transporting dead animals

Posted: 2015-08-04 by    yankinoz
Complaint Rating:  0 % with 0 votes
I am writing to request that UPS, too, bans the transport of any dead animals killed by hunters anywhere in the world, but especially big game and any other African animals. UPS is enabling and supporting this cruel and disgusting activity. I am an American living in Australia and send gifts...

UPS - New York, New York - Treatment of the Disabled

Posted: 2015-07-23 by    Gary Minella
Complaint Rating:  0 % with 0 votes
A package was shipped via UPS I was not home the day the package was to be delivered but instead of just attempting a redelivery the next day as they normally do UPS decides to just ship it to a "Drop Off" Location instead. Add to that the fact that on their website they didn't offer any...

UPS - California, Atascadero - driver kicks dog in NBC video

Posted: 2015-07-09 by    Eskie
Complaint Rating:  100 % with 1 votes
A UPS driver kicked a small American Eskimo dog during a delivery to an alzheimer's home, caught on security camera on Wednesday, July 8, 2015, and released to the public by NBC. The dog Patch belongs to a worker at the home who came out with his dog to greet the driver. The driver kicked...

UPS - Colorado, Austin - UPS won't reimburse me for a lost package

Posted: 2015-07-02 by    ihateups2015
Complaint Rating:  0 % with 0 votes
So UPS left a package in front of my apt door, during leasing office hours, and it got stolen. So of course I processed a claim with UPS and it's been hell trying to get reimbursed. The first time I called to put a claim in the girl on the phone didn't even do, then the second time...

UPS - New York, New York - UPS driver threats

Posted: 2015-06-15 by    Anon2323
Complaint Rating:  0 % with 0 votes
Stay away when you see this man! His name is Kishan Seoparsan! When I tried to pick up my own package that he failed to deliver, he started cursing and threatening me! He said he would smash me and that he now knows where I live and I wouldn't get away! All I did was to call the office...

UPS - Connecticut, Monroe - Rude Employee

Posted: 2015-06-15 by    Keith2232
Complaint Rating:  0 % with 0 votes
I went to this site and the lady that was working the front desk was completely rude. There was two other customers onsite that were busy filling out shipping forms. The lady working said she couldn't asist me because the other two customers were busy filling the shipping forms. During...

UPS - New Jersey, Secaucus - MISDIRECTED PACKAGE

Posted: 2015-06-05 by    risabill
Complaint Rating:  0 % with 0 votes
The sorting facility "MISDIRECTED" our package and it will now be delayed by 3 days. They are unwilling to get it to a local facility where I would be willing to go out of my way, at my expense, to pick it up. Very poor customer service - uncaring individuals....

UPS - Ontario, Whitby - Fees fees fees

Posted: 2015-05-08 by    JonnyMac
Complaint Rating:  0 % with 0 votes
UPS is one of the worst shipping company's around... I had several packages shipping from UPS in the last week or so... Nothing but conflicting information from agents, fees on top of fees.. I had a surprise package arrive from a purchase I made (drop shipped from another company) didn't...

UPS - New Jersey, Edison - Unaccountable and Incompetent

Posted: 2015-05-03 by    JlO921
Complaint Rating:  100 % with 2 votes
I was relying on UPS to receive my necessary specialty medication. UPS claimed to have "delivered" my package however they most certainly did not. I was home the entire day on the day they claimed they delivered the package and not 1 UPS truck was there all day. Being that this was very expensive...

UPS - Dishonesty

Posted: 2015-04-03 by    Mommykins
Complaint Rating:  100 % with 2 votes
I received 3 packages from UPS today that had a short delay in Louisville, KY but still made it by the promise date. However, another package came through Louisville KY and according to the tracking on their site, along with the other packages made it to Colorado City and Commerce City, CO but...

UPS - Kentucky, Burkesville - Driveway damage

Posted: 2015-03-13 by    Suse Boggs
Complaint Rating:  0 % with 0 votes
A UPS truck was sitting at the end of my newly graveled driveway. No delivery was made. He was just parked there for 10 to 15 minutes. This is private property, not a public parking area. When the driver left, he also left a deep hole. It was deep enough that it went thru a few inches of gravel,...

UPS - Massachusetts, Dartmouth - Dishonest and poor customer service

Posted: 2015-02-06 by    mandyash
Complaint Rating:  100 % with 2 votes
If they are behind they will say you were not home to receive your package. if you call with concerns they will belittle you and not explain why they didn't bother to leave a slip. This particular location already has a poor reputation, they just keep proving everyone right by refusing...

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