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Super 8

Wyndham Hotel Group, LLC

22 Sylvan Way
Parsippany
New Jersey
United States - 07054
Customer Care
Phone:1 800 454 3213

From US and Canada: 1 800 454 3213
EspaƱol:1 877 202 8812
Customer Service: (Guest) 1 800 454 3509
P.O. Box 4090, Aberdeen, SD 57401
 
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Super 8 Complaints & Reviews

Super 8 Motel - California, Escondido - Service

Posted: 2015-07-08 by    Vacationerstatus
Complaint Rating:  0 % with 0 votes
Stay away from this place my family and I booked two rooms and when we walked in roaches everywhere the service was horrible the mattresses was dirty and no one cleaned up the place the blankets was nasty I want a refund...

Super 8 Motel - Credit Card Fraud

Posted: 2015-05-16 by    Jewels Petersen
Complaint Rating:  0 % with 0 votes
Saturday May 9th 2015 my husband and I checked into the hotel. We were charged $466.90 including taxes which is fine. Sunday May 10th 2015 Super 8 charged our CC an additional $350 for cat in room. This is a "Pet Friendly" hotel. All over website it states $15 per pet fee! When I made...

Super 8 Motel - Feces on the Sheet, and bug spray fumes in the room.

Posted: 2014-06-02 by    Wendy44
Complaint Rating:  0 % with 0 votes
Checked in to the Motel, no one was in the Motel, and we were given a room in the back of the hotel by the pool. The pool was filthy and it looked as if it had not been cleaned in months. We were in room 227, when we got ready to get comfortable I pulled back the sheet and the comforter only...

Super 8 Motel Ft Mitchell Kentucky - Kentucky, Ft Mitchell butter milk pike - Bed bugs and won't even refund

Posted: 2012-12-10 by    Nate vonne
Complaint Rating:  0 % with 0 votes
This place has bedbugs we even caught the bug and brought it to the receptionist At the front desk After having huge whelps on my arms bitten up They wouldn't even give me a full refund wanted to reimburse only $20 After screaming at me at the top of her long lungs threatening to call the...

Super 8 Motel - LIVE ROACHES

Posted: 2012-01-02 by    Paul_F
Complaint Rating:  0 % with 0 votes
Let me start by saying I have stayed at several Super 8's, Days inn’s, Ramada’s Microtels Travelodges and over the years and have generally had good experiences. But this time I had an option of staying at your motel or the casino directly next door.
Because of my previous...

Super 8 Motel - Missouri, Liberty - No Refund

Posted: 2011-12-30 by    Super 8 Motel in Liberty, Mo.=Unsanitary
Complaint Rating:  100 % with 2 votes
We paid for at room before seeing it. We packed our bags in from our vehicles to room. We couldn't find an outlet for our cell phone charger so we plugged it in in bathroom and noticed that the stool and tub were dirty. I also began itching after only being in the room momentarily. We grabbed...

Super 8 Motel - Never again

Posted: 2011-12-19 by    Margaret June
Complaint Rating:  0 % with 0 votes
We stopped at the Bishop, Ca Super 8 on 10/11/11 to spend one night. it was not a planned stop but we were too tired. the woman at the desk was so unfriendly that we almost left, but just didn’t have the energy. the next morning I sent my husband in to return the door keys and had him...

Super 8 Motel - Ohio, Mason - Charging us for rooms we didn't use

Posted: 2011-11-18 by    Angry Guest!
Complaint Rating:  0 % with 0 votes
I was getting married and wanted to reserve a few hotel rooms for family flying in from out of town. We weren't sure how many were coming so we just reserved a block of rooms. The lady at the desk asked for my credit card, which made me nervous at first but I asked her if my card would...

Super 8 Motel - Minnesota, Becker - Gave out room number

Posted: 2011-10-30 by    dynagirl123
Complaint Rating:  0 % with 0 votes
Front desk gave out my address, guest info, room number to a jelous women looking for her husband, She came up to my room, pounded on door, i opened it and she hit me in the face. I was there with my husband, and it was five in the morning. The front desk lady said that the women said it was...

Super 8 Motel - Stay away

Posted: 2011-07-12 by    cuubins
Complaint Rating:  0 % with 0 votes
I was denied a room unpon arrival at the Super 8 Motel in Grand Junction, Colorado. Many rooms were in fact available and full standard identification was provided even including a Super 8 Rewards Club member card and an AAA Member card. All normal and usual methods of payment were offered including...

Super 8 Motel - They cause you to lose business and then blame it on you

Posted: 2011-06-30 by    Kukes
Complaint Rating:  0 % with 0 votes
I am a V.I.P. member for Super 8 hotels. I travel very frequently for business. My last three experiences at Super Eights have been terrible. In all three cases, I have not received my wakeup call. In all three cases, this has cost me business. When I report this and ask for a discount or a...

Super 8 Motel National City - California, National City - DO NOT GO THERE!

Posted: 2011-06-24 by    Anthony Giustina
Complaint Rating:  0 % with 0 votes
I reserved a room for 14 days and had to check out after 5 due to an emergency. Only at check out I realized that I would not get a refund. Now since I can't get a refund, I asked for the room I paid for back. They refused. Do not use this motel, they are an absolute rip off! On top of...

Super 8 Motel - Bad Hotels, horrible service

Posted: 2011-05-12 by    William
Complaint Rating:  100 % with 1 votes
I am a V.I.P. member for Super 8 hotels. I travel very frequently for business. My last three experiences at Super Eights have been terrible. In all three cases, I have not received my wakeup call. In all three cases, this has cost me business. When I report this and ask for a discount or a...

Super 8 Motel - Overcharges

Posted: 2011-05-06 by    Nily Margalit
Complaint Rating:  100 % with 1 votes
I stayed at the motel at the 5-6 of September 2008, but they only charged my credit card at January 2009. The order was made at their website, and when I arrived they signed me on a registration form stating that the room rates are 59$ + taxes for the 5th of september, and 89$ + taxes for the...

Super 8 Motel - Carlisle, Pa. - Pennsylvania, Carlisle - Jacking Up Prices For Special Occasions

Posted: 2011-04-30 by    Warren W. Harris
Complaint Rating:  0 % with 0 votes
This motel doubles their prices when there is a car show in the area.
I had stayed there once a week in my travels back and forth to the northeast in the past couple months.
They feel no loyalty to their regular customers and think nothing of doubling the price of their rooms.

Super 8 Motel - Super 8 Motel

Posted: 2011-04-09 by    Erinye
Complaint Rating:  0 % with 0 votes
I was denied a room upon arrival at the Super 8 Motel at 728 Horizon Drive in Grand Junction, Colorado. Many rooms were in fact available and full standard identification was provided even including an AAA member card and a Super 8 Rewards Club member card. All normal and usual methods of payment...

Super 8 Motel - Colorado, Grand Junction - Unjustified Room Denial

Posted: 2011-04-05 by    Erinye
Complaint Rating:  0 % with 0 votes
I was denied a room upon arrival at the motel. Many rooms were in fact available and full standard identification was provided even including an AAA member card and a Super 8 Rewards Club member card. All normal and usual methods of payment were offered including credit cards and travelers checks....

Super 8 Motel - Maryland, Gaithersburg - Dirty Motel, Greedy Owners

Posted:    FearTheSmiley
Complaint Rating:  0 % with 0 votes
We were forced to stay at this hotel because of power outages due to heavy summer rain storms in our town twice in one week. The Pakistani people that own this motel are very greedy.

The Pakistani people who run this hotel were very rude to everyone not to mention greedy. This...

Super 8 Motel - Asked to clean loo

Posted:    Samuel
Complaint Rating:  0 % with 0 votes
We stayed at the Super 8 Motel in St. Ignace, MI on Sept 4 & 5, 2010 (Labor day weekend).

The toilet got clogged and we notified the front desk in the morning of Sept 5, 2010 before we left for the day. Upon our return in the evening, the toilet was still not fixed. I went to...

Super 8 Motel - Tennessee, Knoxville - poor service

Posted:    sandraburkel
Complaint Rating:  0 % with 0 votes
Very rude desk clerk. I was at the motel on friday nite 10-15 and he was very rude to a lady who just wanted an extra cup for the room. He told her that the syrofaom cup for coffee in the office were only for employee and she could not have one. When i came in for breakfast the next morning,...

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