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Super 8 Customer Care Service

Wyndham Hotel Group, LLC

22 Sylvan Way
New Jersey
United States - 07054

Customer Support Phone Numbers

+1 800 454 3213 1 0
From US and Canada: +1 800 454 3213
Español: +1 877 202 8812
Customer Service: (Guest) +1 800 454 3509
P.O. Box 4090, Aberdeen, SD 57401
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Super 8 Complaints & Reviews

Super 8 - Kentucky, Louisville / Hotel in Louisville, Kentucky misrepresentation

My husband and I had to come to Louisville for a three month follow-up cat scan at the University of Louisville. We had stayed at the Marriott Fairfield for three weeks in December. We wanted to stay there again, but they were no longer offering the medical discount. I chose Super 8...

Super 8 - Virginia, Norton / housekeeping Anthony Thompson

Reviewer38833 on 2016-02-10
I had stayed at your motel in January i met a housekeeper named Anthony Thompson it was me an my 17 year old daughter later that day i had to go to walmart an get a few things as i returned back to my room this grown man was there with my daughter i made him leave an reported it to the...

Super 8 / Service

Steve Lockhart on 2015-12-05
I checked my son-in-law in on Sunday Nov. 29th 2015 for a week and have had nothing but a headache from day one! I called to talk to my son-in-law & daughter and was told the phone line was busy. So I asked if she would go back and have her call the house. I was told they was not there...

Super 8 - Michigan, Imlay City / awful room

1975GingerSnaps on 2015-08-03
Spiders coming out of the drain in the bath tub. We got a hot tub room and it was missing the intake screen which meant if you were sitting by it when on your skin was in the intake. My husband has a very large bruise on his leg now. The bed was hard as a rock also... Keep in mind we paid 150.00 for this room... Never again...

Super 8 - Arkansas, London / dirty room

Robin Marcum on 2015-07-13
room was filthy dirt piled up in corner in the bath room. the head board has not been dusted in i had to do that so i could sleep in bed. carpet was filthy looked like it had not been cleaned . if i was not only staying just one night i would have left but i will never go back i have...

Super 8 Motel / Credit Card Fraud

Jewels Petersen on 2015-05-16
Saturday May 9th 2015 my husband and I checked into the hotel. We were charged $466.90 including taxes which is fine. Sunday May 10th 2015 Super 8 charged our CC an additional $350 for cat in room. This is a "Pet Friendly" hotel. All over website it states $15 per pet fee! When I made the...

Super 8 Motel / Feces on the Sheet, and bug spray fumes in the room.

Wendy44 on 2014-06-02
Checked in to the Motel, no one was in the Motel, and we were given a room in the back of the hotel by the pool. The pool was filthy and it looked as if it had not been cleaned in months. We were in room 227, when we got ready to get comfortable I pulled back the sheet and the comforter...

Super 8 - Iowa, Fort Madison / Hospitality and cleanliness

Labeepath on 2013-12-06
The Manager at this motel, is the worst, she has a serious personality problem. At present their are a group of men who is working on the railroad staying here, and she sits and have conversations with them for lengthy period, not doing her job. She does not even check the rooms to see if...

Super 8 - Tennessee, Gatlinburg / Bed bugs

mad as .... on 2013-10-07
Arrived at my room to find they charged the card used to hold it. I was assured it was credited back and they took cash. I went up to my room and checked my beds for bed bugs and didn't see any, so I put my things down and went out. I returned to my room late got dressed for bed and...

Super 8 - Iowa, Clarinda / Gives away room and doesn't care

DaleM53 on 2013-05-14
On Saturday 5/11/2013 we arrived at Clarinda Iowa super 8 for our week long vacation. They had given our room away and had no apology. As a matter of fact they said it was our fault. When we made our reservation the lady on the phone said that we didn't have to give our credit card...

Super 8 - Illinois, Canton / insects

two spoons on 2013-05-08
My wife and I have stayed at this hotel several times and have never had problem. This time on the morning of the second day, the morning of checkout, we noticed an infestation of ants. They were crawling on my soft drink can that i had been drinking from all night and my wife had bites on...

Super 8 - California, Pasadena / Motel Policies & Rules, Privacy Policy

senahrndz31@icloud.com on 2013-05-04
Attn: Super 8/complaints department Confirmation No.: 40012849; Acct. No.: 474-908180; under my name Serena Hernandez, I'm staying at Super 8 located #308- 2863 E Colorado Blvd Pasadena, Ca 91107, I've been here since May, 01, 2013, Super 8 Policies & Rules, Privacy & Security...

Super 8 Motel Ft Mitchell Kentucky - Kentucky, Ft Mitchell butter milk pike / Bed bugs and won't even refund

Nate vonne on 2012-12-10
This place has bedbugs we even caught the bug and brought it to the receptionist At the front desk After having huge whelps on my arms bitten up They wouldn't even give me a full refund wanted to reimburse only $20 After screaming at me at the top of her long lungs threatening to call...

Super 8 - Iowa, Iowa Falls / scabies

Sherrill Ress on 2012-06-07
My husband and I stayed at a super 8 in Iowa falls Iowa. When I woke up I had small red marks on me and they itched. I then found dog hair in the bed I slept in. I thought it was flees. I finally went to the Dr. and found out I got scabies from sleeping in that bed. The manager was very...

Super 8 - Tennessee, Hermitage / Rude

urlilangel on 2012-02-28
The house keepers are very rude. Had to beg to use their vacuum and then if I asked them to clean my room they never would. Front desk help on nights and weekends are good. During they day...front desk is so rude. Tried to move to handicap room bc my elderly mother is handicap. On...

Super 8 Motel / LIVE ROACHES

Paul_F on 2012-01-02
Let me start by saying I have stayed at several Super 8's, Days inn’s, Ramada’s Microtels Travelodges and over the years and have generally had good experiences. But this time I had an option of staying at your motel or the casino directly next door. Because of my previou...

Super 8 Motel - Missouri, Liberty / No Refund

We paid for at room before seeing it. We packed our bags in from our vehicles to room. We couldn't find an outlet for our cell phone charger so we plugged it in in bathroom and noticed that the stool and tub were dirty. I also began itching after only being in the room momentarily. We...

Super 8 Motel / Never again

Margaret June on 2011-12-19
We stopped at the Bishop, Ca Super 8 on 10/11/11 to spend one night. it was not a planned stop but we were too tired. the woman at the desk was so unfriendly that we almost left, but just didn’t have the energy. the next morning I sent my husband in to return the door keys and had...

Super 8 Motel - Ohio, Mason / Charging us for rooms we didn't use

Angry Guest! on 2011-11-18
I was getting married and wanted to reserve a few hotel rooms for family flying in from out of town. We weren't sure how many were coming so we just reserved a block of rooms. The lady at the desk asked for my credit card, which made me nervous at first but I asked her if my card...

Super 8 Motel - Minnesota, Becker / Gave out room number

dynagirl123 on 2011-10-30
Front desk gave out my address, guest info, room number to a jelous women looking for her husband, She came up to my room, pounded on door, i opened it and she hit me in the face. I was there with my husband, and it was five in the morning. The front desk lady said that the women said it...

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