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Super 8 Customer Care Service

Wyndham Hotel Group, LLC

22 Sylvan Way
Parsippany
New Jersey
United States - 07054

Customer Support Phone Numbers

Phone:
+1 800 454 3213 2 2
From US and Canada: +1 800 454 3213
EspaƱol: +1 877 202 8812
Customer Service: (Guest) +1 800 454 3509
P.O. Box 4090, Aberdeen, SD 57401
 
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Super 8 Complaints & Reviews

Super 8 - Indiana, Elkhart / Service/Discrimination

Jo
John Mpls on Jul 18, 2016
I drove to New England last week to visit family, and on my way back I stayed in Elkhart, Indiana. After a 13 hour drive, my partner and I were given a room we booked online, and then later refused that room and kicked out of the hotel. After checking in and after being given our key, we...

Super 8 Hotels - British Columbia, Fernie / Service

Ge
Gerqw on Jul 11, 2016
Hi I went to the super8 hotel in fernie b.c my home town I went in booked a room paid for it for the next night went in to get room and was told there's a 200 deposit after I paid for it wasn't told at first so fine I went out got my visa and went into pay deposit and was told to...

Super 8 - New Mexico, Albuquerque / Refund on a cancellation

Mc
Mcguinness on Jul 10, 2016
I booked a room on Booking.com. I arrived at the hotel Super 8 West in Albuquerque, NM around 4pm. The clerk told me I had no reservation. I had the confirmation number and pin. She told me I had to wait for it to go through, and come back in an hour. I returned in an hour. She said, she...

Super 8 - Kansas, Manhattan, Kansas / Rude and inappropriate behavior of staff

Ch
Christina claudio on Jun 14, 2016
I booked a room at Super 8 in Manhattan, KS. For June 3 through June 10 2016. Through hotels.com.Unfortunately I didn't mak it til the 6th but understood there was no refund. It was my son and I that stayed . I was there to do hair in my hometown. I decided to just put my room DOD, The...

Super 8 - Kentucky, Louisville / Hotel in Louisville, Kentucky misrepresentation

Wh
My husband and I had to come to Louisville for a three month follow-up cat scan at the University of Louisville. We had stayed at the Marriott Fairfield for three weeks in December. We wanted to stay there again, but they were no longer offering the medical discount. I chose Super 8...

Super 8 - Virginia, Norton / housekeeping Anthony Thompson

Re
Reviewer38833 on Feb 10, 2016
I had stayed at your motel in January i met a housekeeper named Anthony Thompson it was me an my 17 year old daughter later that day i had to go to walmart an get a few things as i returned back to my room this grown man was there with my daughter i made him leave an reported it to the...

Super 8 / Service

St
Steve Lockhart on Dec 5, 2015
I checked my son-in-law in on Sunday Nov. 29th 2015 for a week and have had nothing but a headache from day one! I called to talk to my son-in-law & daughter and was told the phone line was busy. So I asked if she would go back and have her call the house. I was told they was not there...

Super 8 - Michigan, Imlay City / awful room

19
1975GingerSnaps on Aug 3, 2015
Spiders coming out of the drain in the bath tub. We got a hot tub room and it was missing the intake screen which meant if you were sitting by it when on your skin was in the intake. My husband has a very large bruise on his leg now. The bed was hard as a rock also... Keep in mind we paid 150.00 for this room... Never again...

Super 8 - Arkansas, London / dirty room

Ro
Robin Marcum on Jul 13, 2015
room was filthy dirt piled up in corner in the bath room. the head board has not been dusted in i had to do that so i could sleep in bed. carpet was filthy looked like it had not been cleaned . if i was not only staying just one night i would have left but i will never go back i have...

Super 8 Motel / Credit Card Fraud

Je
Jewels Petersen on May 16, 2015
Saturday May 9th 2015 my husband and I checked into the hotel. We were charged $466.90 including taxes which is fine. Sunday May 10th 2015 Super 8 charged our CC an additional $350 for cat in room. This is a "Pet Friendly" hotel. All over website it states $15 per pet fee! When I made the...

Super 8 - Tennessee, Gatlinburg / Bed bugs

Ma
mad as .... on Oct 7, 2013
Arrived at my room to find they charged the card used to hold it. I was assured it was credited back and they took cash. I went up to my room and checked my beds for bed bugs and didn't see any, so I put my things down and went out. I returned to my room late got dressed for bed and...

Super 8 - Illinois, Canton / insects

Tw
two spoons on May 8, 2013
My wife and I have stayed at this hotel several times and have never had problem. This time on the morning of the second day, the morning of checkout, we noticed an infestation of ants. They were crawling on my soft drink can that i had been drinking from all night and my wife had bites on...

Super 8 - California, Pasadena / Motel Policies & Rules, Privacy Policy

Se
senahrndz31@icloud.com on May 4, 2013
Attn: Super 8/complaints department Confirmation No.: 40012849; Acct. No.: 474-908180; under my name Serena Hernandez, I'm staying at Super 8 located #308- 2863 E Colorado Blvd Pasadena, Ca 91107, I've been here since May, 01, 2013, Super 8 Policies & Rules, Privacy & Security...

Super 8 Motel Ft Mitchell Kentucky - Kentucky, Ft Mitchell butter milk pike / Bed bugs and won't even refund

Na
Nate vonne on Dec 10, 2012
This place has bedbugs we even caught the bug and brought it to the receptionist At the front desk After having huge whelps on my arms bitten up They wouldn't even give me a full refund wanted to reimburse only $20 After screaming at me at the top of her long lungs threatening to call...

Super 8 Motel / LIVE ROACHES

Pa
Paul_F on Jan 2, 2012
Let me start by saying I have stayed at several Super 8's, Days inn’s, Ramada’s Microtels Travelodges and over the years and have generally had good experiences. But this time I had an option of staying at your motel or the casino directly next door. Because of my previou...

Super 8 Motel - Missouri, Liberty / No Refund

We paid for at room before seeing it. We packed our bags in from our vehicles to room. We couldn't find an outlet for our cell phone charger so we plugged it in in bathroom and noticed that the stool and tub were dirty. I also began itching after only being in the room momentarily. We...

Super 8 Motel / Never again

Ma
Margaret June on Dec 19, 2011
We stopped at the Bishop, Ca Super 8 on 10/11/11 to spend one night. it was not a planned stop but we were too tired. the woman at the desk was so unfriendly that we almost left, but just didn’t have the energy. the next morning I sent my husband in to return the door keys and had...

Super 8 Motel - Ohio, Mason / Charging us for rooms we didn't use

An
Angry Guest! on Nov 18, 2011
I was getting married and wanted to reserve a few hotel rooms for family flying in from out of town. We weren't sure how many were coming so we just reserved a block of rooms. The lady at the desk asked for my credit card, which made me nervous at first but I asked her if my card...

Super 8 Motel - Minnesota, Becker / Gave out room number

Dy
dynagirl123 on Oct 30, 2011
Front desk gave out my address, guest info, room number to a jelous women looking for her husband, She came up to my room, pounded on door, i opened it and she hit me in the face. I was there with my husband, and it was five in the morning. The front desk lady said that the women said it...

Super 8 / Rude and lied

An
Angry in Bama on Jun 13, 2011
I made a complaint to the national number of a minor issue. My room had been changed without calling me. The owner called me. Yelled at me then cancelled my reservation saying I cost him $68 and he did it because I called the national line. He then reported that I cussed him and yelled at...

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