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Sears Holdings Coproration Logo

Sears Holdings Coproration

Sears Holdings Management Corporation
ATTN: Legal Intake
3333 Beverly Road
Hoffman Estates, IL 60179
Sunbury
Ohio
United States - 43074
Customer Care
Phone:1-800-697-3277
Sears Holdings Corporation is a leading integrated retailer with almost 2,500 full-line and specialty retail stores in the United States and Canada and the home of Shop Your Way, a social shopping experience where members have the ability to earn points and receive benefits across a wide variety of physical and digital formats.
 
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Sears Holdings Coproration Complaints & Reviews

Sears - got rip off

Posted: 2015-04-24 by    vitojtrupiano
Complaint Rating:  0 % with 0 votes
I had a problem with the micro wave oven they were there 5 times replace part and removal of the said parts. Then they wanted to sell me a new display board I said fine and they said that there is no warrantee and I will have to eat it if it does not work. Also the last attempt to repair it...
Complaint comments Comments Complaint country United States Complaint category Repair Services

Sears 4 My Home - Service Tech did not show

Posted: 2015-04-10 by    Frustrated in KC
Complaint Rating:  0 % with 0 votes
We have a microwave that has a part that goes out every year. Most of the service has been good. This last time, the tech removed the part and had it sent in to be rebuilt. We got it back over two weeks later and installed 3 weeks after the initial visit. The first time I used it, the same part...
Complaint comments Comments Complaint country United States Complaint category Repair Services

Sears - Not honoring warranty

Posted: 2015-04-03 by    Karl Engelke
Complaint Rating:  0 % with 0 votes
Purchased an elliptical trainer at Sears made by Sole fitness. A couple of broken pieces that renders the product unusable cannot be repaired because technicians will never be available-ever. This is what a Sears service person told me over the phone....
Complaint comments Comments Complaint country United States Complaint category Weight Loss Products and Programs

Sears Home Improvement - Poor service after initial window install

Posted: 2015-04-01 by    BriHawki
Complaint Rating:  0 % with 0 votes
We had 3 windows and a patio door installed in July 2015. At the end of the installation, it was noted that the screen for the patio door was missing and there was a flaw in the glass for one of the windows. We were promised that both issues would be resolved. Here we are in April 2015 and neither...
Complaint comments Comments Complaint country United States Complaint category Window & Door Installation

Sears Master Protection Plan - Sears

Posted: 2015-03-19 by    $$$$$$
Complaint Rating:  0 % with 0 votes
Sears Master service Protection plan is a scam. Our clothes dryer broke and they cannot service for 12 days minimum. Who, with a family, can wait 12 days for service! They hope that you'll use an independent service company as you can't wait that long and then they don't have...
Complaint comments Comments Complaint country United States Complaint category Repair Services

Sears - Delivery property damage claim

Posted: 2015-02-23 by    Sears issue
Complaint Rating:  100 % with 1 votes
The Sears delivery team, while in the process of delivering a refrigerator, smashed it into my dining room chandelier, virtually destroying the fixture, along with door blinds on my entrance door. Such carelessness and wrecklessness I have never before seen from a retail organization, exceeded...
Complaint comments Comments Complaint country United States Complaint category Retail Stores

Sears - Member Services

Posted: 2015-02-16 by    Wemdu
Complaint Rating:  0 % with 0 votes
Case #3174597. I am exchanging a unit (must upgrade) on a lemon dishwasher. I am trying to process the order and they will not accept my Sears points (dollar value) nor the 5% Sears special offer as advertised on the website.Extra 5% off qualified appliances over $499 or special financing with...
Complaint comments Comments Complaint country United States Complaint category Other

Sears - shattered oven door

Posted: 2015-02-15 by    Yolanda Gutierrez
Complaint Rating:  0 % with 0 votes
I was gonna cook some biscuits, and when I opened the oven door the oven glass door shattered. I cleaned it up
Immediately and placed some glass on the floor so you can see. I also took pictures of the broken glass in the trash....
Complaint comments Comments Complaint country United States Complaint category Appliances

Sears - Serta icomfort

Posted: 2015-02-02 by    Scott Dennis
Complaint Rating:  0 % with 0 votes
We purchased a Sera icomfort mattress from Sears two years ago. My wife and I can no longer sleep on the mattress without experiencing severe back pain. We contacted Sears and went through their warranty process of taking several photos of the indentation of the mattress. Our warranty claim...
Complaint comments Comments Complaint country United States Complaint category Mattresses

Searscard - Custumer complaine

Posted: 2015-02-02 by    Strizhenko
Complaint Rating:  0 % with 0 votes
I was calling2.2.2015 7:00am pt, 1800 9177700 sears customer service over tehe phone on automated sistem and try pay my bill.Automated sistem not teke my payment for my bill and immidiatly transfer me to operators.Automated sistem asked me very stupid quastions by shoise:#1 I need a copy of...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Sears - Treatment of Employees

Posted: 2015-01-29 by    Squish21
Complaint Rating:  0 % with 0 votes
Sears is a completely disgusting company to work for! Not only are their employees REQUIRED to sign up a certain amount of "members" for credit cards each day but their jobs are threatened if they don't! Not only is this disgusting but when an Assistant Manager of a Sears store...
Complaint comments Comments Complaint country United States Complaint category Employment, Staffing, Recruiting Agencies

Sears international - Wrong Item shipped and lack of response from Customer service

Posted: 2015-01-27 by    deepb84
Complaint Rating:  0 % with 0 votes
I placed an order for a Power Rack PPR200x and a PFID Incline Bench on the 1st of Jan 2015. First, they shipped only the Incline Bench and there was no sign of the Power Rack. I contacted their international customer service chat team on the 7th of Jan 2015 could only tell me that they will...
Complaint comments Comments Complaint country Qatar Complaint category E-Shopping

Sears Kenmore Elite Washer And Dryer - WRINKLE clothes from washer and dryer. Clothes not clean as expected.

Posted: 2014-12-30 by    Dickson vs SEARS
Complaint Rating:  0 % with 0 votes
On February 10, 2014 we went to SEARS and we purchased a Kenmore Elite Washer top load model 796.3162#31# and a Kenmore Elite Dryer Model 796.6162# one was $ 1, 103.27 and the other was $1, 206.69. We always purchase Kenmore and so far until this moment we were always happy with our appliances....
Complaint comments Comments Complaint country United States Complaint category Department Stores

Sears - North Carolina, Four Oaks - Vibrations Fix

Posted: 2014-12-30 by    Sears vibrations fix
Complaint Rating:  0 % with 0 votes
Agree with a similar complaint! My wife's car has a similar situation, bad vibrations when you press the brake or turn the steering wheel. It is a 2007 Chevrolet Cobalt. We took the car in for service to Sears at 12.10pm in Raleigh NC. Invoice mentioned 1:11pm check in time and 7:00 promised...
Complaint comments Comments Complaint country United States, North Carolina, Four Oaks Complaint category Car Service Centers

Sears Kenmore Elite Ultra Wash Dishwasher - Wisconsin, Madison - Control buttons fall off

Posted: 2014-12-30 by    David Wisconsin
Complaint Rating:  0 % with 0 votes
I have struggled with the control button covers falling off since 6 months after we got the Sears Kemore Elite Ultra Wash dishwasher. I didn't know this was such a pervasive problem until finding this site. I have tried to re-glue some of them but more are loose, and one fell off and is...
Complaint comments Comments Complaint country United States, Wisconsin, Madison Complaint category Appliances

Sears - Sears.com order

Posted: 2014-12-26 by    neveragainsears
Complaint Rating:  0 % with 0 votes
Order placed online after 4 attempts to pay. After 3 calls and explaining to people that could hardly understand english and explaining it was their website, not my card i found a manager that was able to place my order and have it go through. After hanging up i checked my account and the first...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Sears - Repair scam

Posted: 2014-12-26 by    Freya2525
Complaint Rating:  0 % with 0 votes
So I have a broken "flapper" on my refrigerator. It's a kenmore. So I call sears. They ask the model number, serial number and problem. I give them all the information, INCLUDING what's wrong with it. The "flapper" is broken and needs to be replaced. I get told...
Complaint comments Comments Complaint country United States Complaint category Repair Services

Www. Sears - Holding.com - Waste of time and you get nothing from these jerks

Posted: 2014-12-24 by    att22cm
Complaint Rating:  0 % with 0 votes
I want to warn all people that the company www.sears-holding.com is real scam. I worked for them, but they promised me high income and a lot of job, but in result I waited while they provided the training and after I heard a lot of promises about the future job. Total scam. As well as they haven’t...
Complaint comments Comments Complaint country United States Complaint category Scam Contests

Sears - Repair service a hoax

Posted: 2014-12-19 by    Alvey
Complaint Rating:  100 % with 1 votes
I've read a few complaints about Sears repair service and see that my complaint is "typical". Ive been a Sears customer all of my life passed down from my father. When you buy tools, lawn equipment or electrical items you go to Sears. Sears will take care of you. Well, not true...
Complaint comments Comments Complaint country United States Complaint category Repair Services

Sears Online - Wrong washer machine

Posted: 2014-12-16 by    JUAN HOPE
Complaint Rating:  0 % with 0 votes
I purchase a Magic Chef washer machine on 12/2/14 the machine came on the 12/6/14 When i proceed to open the box i see on the box was Media a total diffirent machine, its don't carry the quick connect adapter for the faucet, plus it cost $70 less than the machine i bought . I call Sears...
Complaint comments Comments Complaint country United States Complaint category Washing Machines

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