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Sears Holdings Coproration

Sears Holdings Coproration

Sears Holdings Management Corporation
ATTN: Legal Intake
3333 Beverly Road
Hoffman Estates, IL 60179
United States - 43074
Customer Care
+1 800 697 3277
Sears Holdings Corporation is a leading integrated retailer with almost 2,500 full-line and specialty retail stores in the United States and Canada and the home of Shop Your Way, a social shopping experience where members have the ability to earn points and receive benefits across a wide variety of physical and digital formats.
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Sears Holdings Coproration Complaints & Reviews

Sears Home Services - Lawn mower

Posted: 2015-10-06 by    Chaparritos
Complaint Rating:  0 % with 0 votes
I want to complaint about the bad customer service that I received from the store and customer service I was transfer to 3 different people nobody was able to help me. the manager at the store Paul in Wilkes barre store number 02604 was very rude, hang up on me and when I call customer service...

Sears - Eyeglasses

Posted: 2015-10-01 by    Reviewer92887
Complaint Rating:  0 % with 0 votes
On March 13th, 2012 I wrote a complaint about sears not willing to give me my money back because of a haze on my glasses. They fought me until I threatened them with court. The gal at Sears said to go ahead and file a court case and that I would surely lose. Well that was the wrong thing to...

Sears - Area Rug Cleaning

Posted: 2015-10-01 by    AM Cudaback
Complaint Rating:  0 % with 0 votes
Service 9/12/15 I had arranged for rug cleaning through this company because they were having a $99 special, and Sears is a reputable name. My rugs had a few pet stains and definitely pet urine odor. I'd set the appointment 2 weeks out (that was the soonest they could get to me, but no...

Sears - Refrigerator Kenmore elite

Posted: 2015-09-29 by    chpdge
Complaint Rating:  0 % with 0 votes
We bought a kenmore elite french door refrigerator 2 years ago ( 2013), from the beginning the freezer door would condensate on the front of the door, and the ice maker has now frozen up solid and has not made ice for 6 months. We had a sears tech come out and he told us that the problems we...

Sears - Illinois, Chicago - Mattress

Posted: 2015-09-29 by    soreback
Complaint Rating:  0 % with 0 votes
We took delivery of a Simmons Beautyrest Mattress purchased at our local Sears store and immediately noticed it had a chemical odor. My wife refused to sleep on it and I proceeded to call the 1 800 FROM-HELL number. I was told that I would have to use the mattress for 30 days before I could...

Sears - Mattress Quality

Posted: 2015-09-28 by    Reviewer63828
Complaint Rating:  0 % with 0 votes
We purchased our Stearns and Foster Mattress from Sears in November 2014 and it has been a nightmare from a product quality perspective and Sears Customer Service. The mattress was replaced in December 2014 and as luck would have it the product quality was worst then the first. Sears said they...

Sears - Maryland, California - Kenmore Elite- Rust on top near bleach compartment

Posted: 2015-09-27 by    JenniG25
Complaint Rating:  0 % with 0 votes
I am very disturb to see more an more rust appearing in my washer. I have not use the compartment near it hoping that it would keep for more rust forming. Nope! not at all its growing and more!
I have had couple issues now with your product, if I put a comforter in (which one reason I...

Sears Carpet & Air Duct Cleaning - Maryland, Owings Mills - Carpet cleaning

Posted: 2015-09-26 by    Reviewer31582
Complaint Rating:  0 % with 0 votes
Made an appointment to have an entire house cleaned. The appointment time was for 8-12 on 9/25/2015. I waited until 230 before getting a call from the technician. They claimed they would be there with 45 minutes- and they were already nearly 3 hours late. THEY NEVER SHOWED UP! I took off from...

Sears - Craftsman

Posted: 2015-09-26 by    Reviewer86152
Complaint Rating:  0 % with 0 votes
I am 72 years old. Have always purchased Craftsman riding mowers-trusted them thoroughly. You just go into a local Sears store; see which one you want; and buy it. You could count on it lasting about 20 years. I did the same thing 7-24-15-saw this beautiful T3000 riding mower; purchased what...

Sears Home Services - Purchase of a Kenmore Washing & Dryer

Posted: 2015-09-22 by    jacqueline mccullum
Complaint Rating:  0 % with 0 votes
I Purchased a Kenmore Washer & Dryer Set on 9/2/10. Delivery was on 9/10. The Washer hook-up was good. My old dryer was an electric dryer, but the cord I purchased for @29.99 could not be used for my outlet per the delivery guy. I was told to either exchange it for an electric dryer (my house...

Sears - Washing machine

Posted: 2015-09-22 by    Cazman
Complaint Rating:  0 % with 0 votes
I had issues with my washing machine that leaked transmission fluid on a batch of clothes. I called to get Sears to come out and fix my washing machine. I live near New Orleans La and to hear from Sears that they do not have any technicians in the area and that they had to get a 3rd party to...

Sears - Arizona, Phoenix - Kenmore elite and kitchenaid refrigerators

Posted: 2015-09-19 by    CherW
Complaint Rating:  0 % with 0 votes
I wanted to be sure that all of my issues with my refrigerator, history with repair needs and complaint regarding technician that was sent were recorded to an escalated area.

In March 2015 our kitchenaid refrigerator failed - after several repair attempts in early April we were...

Sears - Hot Water Heater

Posted: 2015-09-15 by    Reviewer66278
Complaint Rating:  0 % with 0 votes
Leaky hotwater heater. 2 Years left on Mfg Warranty. Called for Service on 09/10/2015. Sears could not get anyone to look evaluate the problem until 09/21/2015. I am certainly glad that I called my own plumber first since he came right over and drained the hot water tank because it was leaking...

Sears - Iowa, Cedar Falls - Kenmore Coldspot Model 106.50023211

Posted: 2015-09-15 by    gg2lbc
Complaint Rating:  0 % with 0 votes
Kenmore Coldspot side by side refrigerator purchased approximately 6 months ago. On August 25, 2015 the refrigerator quit cooling and freezing. Repairs could not be done until Sept. 15 however after calling another service number they scheduled an appointment within a few days. A thermostat...

Sears - Service went from bad to an atrocity

Posted: 2015-09-14 by    ALRodrig
Complaint Rating:  0 % with 0 votes
I have and Infiniti FX35 on Wednesday Sept 9, 2015 took my car in and had new tires, balancing and alignment done (waited 5 hours). Paid over 1000us dollars. After driving the vehicle on the high way I noticed at 60 to 65 MPH the car would pull to one side and vibrate vigorously. I took the...

Sears - West Virginia, Barboursville - Unethical Behaviour

Posted: 2015-09-11 by    Reviewer12694
Complaint Rating:  0 % with 0 votes
SEARS IN BARBOURSVILLE, WV 25504, , HUNTINGTON MALL -- I shop there every week almost well use too I have worked my whole life to earn my money I help run a major company and I have never been in trouble or have I ever been to jail I had a credit account with sears that I shut down due to my...

Sears - Delaware, Dover - Gas Wall Oven & Cooktop

Posted: 2015-09-10 by    Reviewer65902
Complaint Rating:  0 % with 0 votes
Bought units 8/14/15. Wasn't called night bef. delivery so I could schedule gas cut-off. Invoice promised delivery, put appls. in place, and removal/disposal of old units. Units sat in kitchen for 12 days. Repeated calls w/unsatisfactory response. Paid for gas man to come on 3 rescheduled dates...

Sears - Georgia, Dallas - Recently Purchased Stove

Posted: 2015-09-01 by    Reviewer95030
Complaint Rating:  0 % with 0 votes
I am very disappointed in Sears! I purchased a stove on 8/16 with a delivery of 8/23, I received a message that delivery was pushed to 8/31 and a third message pushing delivery to 9/1! I received a message and phone call two hours before delivery saying my stove is out of stock and I would have...

Sears - Kenmore elite refrigerator

Posted: 2015-08-30 by    Reviewer96709
Complaint Rating:  0 % with 0 votes
We've read all the complaints about the subject fridge. Ours is about 3 years old. There's been a bad smell emanating from the freezer and fridge for 3 months. Smells like a chemical of some sort. Our ice smells like it as does food that sits in there for a few weeks. We had a repairman...

Sears - Illinois, Hoffman Estates - Insulted by customer service department

Posted: 2015-08-29 by    oldmil23
Complaint Rating:  0 % with 0 votes
On August 13, 2015 I purchased a silver and diamond bracelet for my mother’s birthday from Sears. I had it shipped to her address. The bracelet was only $122 after the sale, a coupon and my rewards points. I received a notice from Sears that the bracelet had been delivered on her birthday...

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