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Sears Logo

Sears

3477 N County Road 605
Sunbury
Ohio
United States - 43074
Customer Care
Phone:740-272-1761
 

Sears Complaints & Reviews

Sears Online - WRONG WASHER MACHINE

Posted: 2014-12-16 by    JUAN HOPE
Complaint Rating:  0 % with 0 votes
I purchase a Magic Chef washer machine on 12/2/14 the machine came on the 12/6/14 When i proceed to open the box i see on the box was Media a total diffirent machine, its don't carry the quick connect adapter for the faucet, plus it cost $70 less than the machine i bought . I call Sears...
Complaint comments Comments Complaint country United States Complaint category Washing Machines

Sears - EMPLOYMENT

Posted: 2014-12-15 by    Jermey
Complaint Rating:  0 % with 0 votes
They NOT only treat their customers bad, , but contractors aswell, they overcharge customers, then if the have to eat on one job, they overcharge next few customers to make up that job.., the sales people whom sale the job wrong, , and contractor puts in.. the contractor gets the blame for putting...
Complaint comments Comments Complaint country United States Complaint category Contractors

Sears - failed refund and worst customer service ever!!!

Posted: 2014-12-13 by    jmberry
Complaint Rating:  0 % with 0 votes
On 11/28/2014 I ordered a samsung smart tv online from sears.com for 999.99 1097.94 after taxes and was to pick up in store same day as it stated the item was in stock for pick up. When i recieved a confirmation email from sears telling me I would be able to pick up the tv in 7 to 14 business...
Complaint comments Comments Complaint country United States Complaint category Consumer Electronics

Sears Carpet Cleaning - "upselling " and "bait and switch"

Posted: 2014-12-06 by    wmansker
Complaint Rating:  0 % with 0 votes
We decided to get our carpets cleaned and chose sears because we have generally been pleased with their services. After receiving an estimate of approximately $288 for our desired cleaning, the final bill was over $1100. All the charges were approved by either my wife or me and we accept responsibility...
Complaint comments Comments Complaint country United States Complaint category Cleaning Services / Laundry

Sears - Failure to deliver mattress

Posted: 2014-12-06 by    Angry Robinson
Complaint Rating:  0 % with 0 votes
I ordered from Sears online a Serta mattress and box spring (The Eurotop pillowtop mattress.) After waiting two weeks because it is not in the store, arranging delivery, and even having the delivery guy call at 7:30 to confirm my presence by the 11:15 window, the mattress was not delivered!...
Complaint comments Comments Complaint country United States Complaint category Mattresses

Sears 4 My Home - Cancelled appointments

Posted: 2014-12-05 by    KathleenMcNeil
Complaint Rating:  0 % with 0 votes
This issue has been ongoing since november 12, 2014. I gave them the code to the problem (Dryer won't start) . The resolution was that a new motherboard was needed. I was told they would be at my house between 8 a. M. And 12 p. M. Turns out i was last on the list and the tech showed up...
Complaint comments Comments Complaint country Canada Complaint category Appliances

Sears - mattress warranty refused

Posted: 2014-12-02 by    Shannon Gould
Complaint Rating:  0 % with 0 votes
BUYER BEWARE! SAVE YOURSELF the headache and DON'T BUY from Sears! Purchased a mattress set a Sears Outlet. Tried to use warranty as TWO mattresses are defective. Got the run around from sears for 3 MONTHS! Today was told mattress has NO WARRANTY because everything at Sears Outlet is clearance...
Complaint comments Comments Complaint country United States Complaint category Home & Garden

Sears - tarjeta de credito en usada

Posted: 2014-12-01 by    rolando rives reyes
Complaint Rating:  0 % with 0 votes
Muy buenas tardes he recibido la noticia que una persona a comprado en este departamento con la tarjeta de credito a nombre de Rolando Rives usando su identificacion en el mes de octubre y yo desaeria saber que fue lo que paso pues ya recibi la noticia en report de credit y yo personal;mente...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Sears - Florida, Panama City - Nonresponsive

Posted: 2014-11-27 by    BL71
Complaint Rating:  0 % with 0 votes
I bought a fairly expensive Samsung dryer from Sears in July. I have had to have it repaired twice in the last 4 months, which is unacceptable. The last time Sears sent a repairman, and later that day I received a fraudulent charge notification from my credit card company. There was also a $1...
Complaint comments Comments Complaint country United States, Florida, Panama City Complaint category Department Stores

Sears - ordering parts from Parts & Repair Center

Posted: 2014-11-15 by    JHF3
Complaint Rating:  0 % with 0 votes
On 11/10/14. I ordered this part (# 634-04167A-0911: LH Wheel Assembly for Craftsman Snow Thrower Model 247.88957) per my phoncon (at 703-914-2233) with Kelvin, the manager at the Sears Alexandria Service Center (6003 Duke St., Alexandria, VA 22304). (I confirmed the part number with him twice.)...
Complaint comments Comments Complaint country United States Complaint category Appliances

Sears air duct cleaning - Rip-off

Posted: 2014-11-13 by    Peter shen
Complaint Rating:  0 % with 0 votes
Totally rip-off. They charged you much more than they promised and even on non-performed services. More than over priced. Will NEVER use it any more....
Complaint comments Comments Complaint country United States Complaint category Cleaning Services / Laundry

Sears / Mattress - Sears refuses to replace sagging mattress or honor their warranty replacement or return policy

Posted: 2014-11-11 by    Fella7273
Complaint Rating:  0 % with 0 votes
On 2/2014 I purchased a I purchased a Beautyrest Recharge Catskills Firm Pillowtop Queen Mattress & Box Spring at the sale price of $822.55. In 6/2004 - I initiated communication with Sears regarding mattress sagging. Sears requested picture documentation to show proof of purchase and proof...
Complaint comments Comments Complaint country United States Complaint category Mattresses

Sears - extened warranty

Posted: 2014-11-11 by    Ihatesearscallcentres
Complaint Rating:  0 % with 0 votes
I have the extended warranty on my fridge can called the service number and put in a service call on a Friday they booked me for Monday and told me someone would be calling me Friday night to give me the arrival window of the tech, so no call, I called them on Saturday and they confirmed someone...
Complaint comments Comments Complaint country Canada Complaint category Appliances

Sears/Maytag - New York, Islip - Washer doesn't clean clothes

Posted: 2014-11-11 by    Profran
Complaint Rating:  0 % with 0 votes
A brand new machine that doesn't clean or rinse well. I put 2 pairs of pants, 2 T shirts, socks & underwear; & I', posting a pic of what the pants looked like after the 1st wash. These pants are not bulky like jeans. I decided to wash just the pants with the same setting's normal...
Complaint comments Comments Complaint country United States, New York, Islip Complaint category Appliances

Sears Oasis High Capacity Washer - Repair

Posted: 2014-11-07 by    John C Mills
Complaint Rating:  0 % with 0 votes
We purchased a Kenmore Oasis High Capacity washer, Model 110.27062603 in 2009. There are just two of us using the washer. Over the past several weeks my wife complained of unusual noises from the washer and this past week she an F reading on the digital display. We called Sears repair and he...
Complaint comments Comments Complaint country United States Complaint category Washing Machines

Sears - South Dakota, Sioux Falls - bulliing to point of illness

Posted: 2014-11-05 by    paulie j
Complaint Rating:  0 % with 0 votes
worked at company three years theres lot that happend in the last few months i was last there.. im still not well and my mental starte and explianing things even after 7 months is still not fully in tact so it will be a little hard to understand on some of it .. its way better then it was when...
Complaint comments Comments Complaint country United States, South Dakota, Sioux Falls Complaint category Mattresses

Sears Intuition Vacuum - Vacuum

Posted: 2014-10-29 by    JoyClen
Complaint Rating:  0 % with 0 votes
My husband and I purchased the Sears Intuition vacuum in 2011, 3 years ago. We paid over $500 for it and thought we would have a vacuum for many years to come. Recently, my husband dropped the hose and the part by the elbow popped off. We were unable to pop it back on. I brought it down to the...
Complaint comments Comments Complaint country United States Complaint category Vacuum Cleaners

Sears - California, San Diego - Coin Opt Washer - Model 27122

Posted: 2014-10-27 by    Carole Cruz
Complaint Rating:  0 % with 0 votes
7-23-14 Purchased Model 11027122310 Serial #C42330018 online. Del'd 7-29, leaked immediately, they replaced 2 days later. 9-4 1st repair visit - he diagnosed circuit board as "fried". Waited 10 days for part only to find he never ordered it. 9-19 2nd visit - repairman came & replaced...
Complaint comments Comments Complaint country United States, California, San Diego Complaint category Washing Machines

Sears - Georgia, Alpharetta - damage

Posted: 2014-10-21 by    allenjg
Complaint Rating:  0 % with 0 votes
YOUR CONTRACTED DELIVERY COMPANY CAUSED WHAT IS ESTIMATED TO BE APPROXIMATELY $5, 200.00 IN DAMAGES TO OUR WOOD FLOORS. THE DELIVERY CO. COULD NOT REPAIR AND NOTIFIED THEIR INSURANCE CO. - NOW THE CLAIMS MANAGER IS IGNORING OUR CALLS AND EMAILS & YOUR MANAGER MR. DEWAYNE SMITH SR. REPRESENTING...
Complaint comments Comments Complaint country United States, Georgia, Alpharetta Complaint category Mattresses

Sears Canada - Poor customer service & product

Posted: 2014-10-15 by    StephB123
Complaint Rating:  100 % with 1 votes
I've had a horrible experience with Sears that I feel people should be aware of. I've ordered online for years and this is the first problem I've had and it's been handling completely wrong and horribly. I've been polite, professional, and consistent to Sears yet I've...
Complaint comments Comments Complaint country Canada Complaint category Clothing, Shoes & Acc

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