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Sears

3477 N County Road 605
Sunbury
Ohio
United States - 43074
Customer Care
Phone:740-272-1761
 

Sears Complaints & Reviews

Sears - Treatment of Employees

Posted: 2015-01-29 by    Squish21
Complaint Rating:  0 % with 0 votes
Sears is a completely disgusting company to work for! Not only are their employees REQUIRED to sign up a certain amount of "members" for credit cards each day but their jobs are threatened if they don't! Not only is this disgusting but when an Assistant Manager of a Sears store...
Complaint comments Comments Complaint country United States Complaint category Employment, Staffing, Recruiting Agencies

Sears international - Wrong Item shipped and lack of response from Customer service

Posted: 2015-01-27 by    deepb84
Complaint Rating:  0 % with 0 votes
I placed an order for a Power Rack PPR200x and a PFID Incline Bench on the 1st of Jan 2015. First, they shipped only the Incline Bench and there was no sign of the Power Rack. I contacted their international customer service chat team on the 7th of Jan 2015 could only tell me that they will...
Complaint comments Comments Complaint country Qatar Complaint category E-Shopping

Sears - North Carolina, Four Oaks - Vibrations Fix

Posted: 2014-12-30 by    Sears vibrations fix
Complaint Rating:  0 % with 0 votes
Agree with a similar complaint! My wife's car has a similar situation, bad vibrations when you press the brake or turn the steering wheel. It is a 2007 Chevrolet Cobalt. We took the car in for service to Sears at 12.10pm in Raleigh NC. Invoice mentioned 1:11pm check in time and 7:00 promised...
Complaint comments Comments Complaint country United States, North Carolina, Four Oaks Complaint category Car Service Centers

Sears - sears.com order

Posted: 2014-12-26 by    neveragainsears
Complaint Rating:  0 % with 0 votes
Order placed online after 4 attempts to pay. After 3 calls and explaining to people that could hardly understand English and explaining it was their website, not my card I found a manager that was able to place my order and have it go through. After hanging up I checked my account and the first...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Sears - Repair scam

Posted: 2014-12-26 by    Freya2525
Complaint Rating:  0 % with 0 votes
So I have a broken "flapper" on my refrigerator. It's a kenmore. So I call sears. They ask the model number, serial number and problem. I give them all the information, INCLUDING what's wrong with it. The "flapper" is broken and needs to be replaced. I get told...
Complaint comments Comments Complaint country United States Complaint category Repair Services

Sears - Repair service a hoax

Posted: 2014-12-19 by    Alvey
Complaint Rating:  100 % with 1 votes
I've read a few complaints about Sears repair service and see that my complaint is "typical". Ive been a Sears customer all of my life passed down from my father. When you buy tools, lawn equipment or electrical items you go to Sears. Sears will take care of you. Well, not true...
Complaint comments Comments Complaint country United States Complaint category Repair Services

Sears Online - WRONG WASHER MACHINE

Posted: 2014-12-16 by    JUAN HOPE
Complaint Rating:  0 % with 0 votes
I purchase a Magic Chef washer machine on 12/2/14 the machine came on the 12/6/14 When i proceed to open the box i see on the box was Media a total diffirent machine, its don't carry the quick connect adapter for the faucet, plus it cost $70 less than the machine i bought . I call Sears...
Complaint comments Comments Complaint country United States Complaint category Washing Machines

Sears - EMPLOYMENT

Posted: 2014-12-15 by    Jermey
Complaint Rating:  0 % with 0 votes
They NOT only treat their customers bad, , but contractors aswell, they overcharge customers, then if the have to eat on one job, they overcharge next few customers to make up that job.., the sales people whom sale the job wrong, , and contractor puts in.. the contractor gets the blame for putting...
Complaint comments Comments Complaint country United States Complaint category Contractors

Sears - failed refund and worst customer service ever!!!

Posted: 2014-12-13 by    jmberry
Complaint Rating:  0 % with 0 votes
On 11/28/2014 I ordered a samsung smart tv online from sears.com for 999.99 1097.94 after taxes and was to pick up in store same day as it stated the item was in stock for pick up. When i recieved a confirmation email from sears telling me I would be able to pick up the tv in 7 to 14 business...
Complaint comments Comments Complaint country United States Complaint category Consumer Electronics

Sears Carpet Cleaning - "upselling " and "bait and switch"

Posted: 2014-12-06 by    wmansker
Complaint Rating:  0 % with 0 votes
We decided to get our carpets cleaned and chose sears because we have generally been pleased with their services. After receiving an estimate of approximately $288 for our desired cleaning, the final bill was over $1100. All the charges were approved by either my wife or me and we accept responsibility...
Complaint comments Comments Complaint country United States Complaint category Cleaning Services / Laundry

Sears - Failure to deliver mattress

Posted: 2014-12-06 by    Angry Robinson
Complaint Rating:  0 % with 0 votes
I ordered from Sears online a Serta mattress and box spring (The Eurotop pillowtop mattress.) After waiting two weeks because it is not in the store, arranging delivery, and even having the delivery guy call at 7:30 to confirm my presence by the 11:15 window, the mattress was not delivered!...
Complaint comments Comments Complaint country United States Complaint category Mattresses

Sears 4 My Home - Cancelled appointments

Posted: 2014-12-05 by    KathleenMcNeil
Complaint Rating:  0 % with 0 votes
This issue has been ongoing since november 12, 2014. I gave them the code to the problem (Dryer won't start) . The resolution was that a new motherboard was needed. I was told they would be at my house between 8 a. M. And 12 p. M. Turns out i was last on the list and the tech showed up...
Complaint comments Comments Complaint country Canada Complaint category Appliances

Sears - mattress warranty refused

Posted: 2014-12-02 by    Shannon Gould
Complaint Rating:  0 % with 0 votes
BUYER BEWARE! SAVE YOURSELF the headache and DON'T BUY from Sears! Purchased a mattress set a Sears Outlet. Tried to use warranty as TWO mattresses are defective. Got the run around from sears for 3 MONTHS! Today was told mattress has NO WARRANTY because everything at Sears Outlet is clearance...
Complaint comments Comments Complaint country United States Complaint category Home & Garden

Sears - tarjeta de credito en usada

Posted: 2014-12-01 by    rolando rives reyes
Complaint Rating:  0 % with 0 votes
Muy buenas tardes he recibido la noticia que una persona a comprado en este departamento con la tarjeta de credito a nombre de Rolando Rives usando su identificacion en el mes de octubre y yo desaeria saber que fue lo que paso pues ya recibi la noticia en report de credit y yo personal;mente...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Sears - Florida, Panama City - Nonresponsive

Posted: 2014-11-27 by    BL71
Complaint Rating:  0 % with 0 votes
I bought a fairly expensive Samsung dryer from Sears in July. I have had to have it repaired twice in the last 4 months, which is unacceptable. The last time Sears sent a repairman, and later that day I received a fraudulent charge notification from my credit card company. There was also a $1...
Complaint comments Comments Complaint country United States, Florida, Panama City Complaint category Department Stores

Sears - ordering parts from Parts & Repair Center

Posted: 2014-11-15 by    JHF3
Complaint Rating:  0 % with 0 votes
On 11/10/14. I ordered this part (# 634-04167A-0911: LH Wheel Assembly for Craftsman Snow Thrower Model 247.88957) per my phoncon (at 703-914-2233) with Kelvin, the manager at the Sears Alexandria Service Center (6003 Duke St., Alexandria, VA 22304). (I confirmed the part number with him twice.)...
Complaint comments Comments Complaint country United States Complaint category Appliances

Sears air duct cleaning - Rip-off

Posted: 2014-11-13 by    Peter shen
Complaint Rating:  0 % with 0 votes
Totally rip-off. They charged you much more than they promised and even on non-performed services. More than over priced. Will NEVER use it any more....
Complaint comments Comments Complaint country United States Complaint category Cleaning Services / Laundry

Sears / Mattress - Sears refuses to replace sagging mattress or honor their warranty replacement or return policy

Posted: 2014-11-11 by    Fella7273
Complaint Rating:  100 % with 1 votes
On 2/2014 I purchased a I purchased a Beautyrest Recharge Catskills Firm Pillowtop Queen Mattress & Box Spring at the sale price of $822.55. In 6/2004 - I initiated communication with Sears regarding mattress sagging. Sears requested picture documentation to show proof of purchase and proof...
Complaint comments Comments Complaint country United States Complaint category Mattresses

Sears - extened warranty

Posted: 2014-11-11 by    Ihatesearscallcentres
Complaint Rating:  100 % with 1 votes
I have the extended warranty on my fridge can called the service number and put in a service call on a Friday they booked me for Monday and told me someone would be calling me Friday night to give me the arrival window of the tech, so no call, I called them on Saturday and they confirmed someone...
Complaint comments Comments Complaint country Canada Complaint category Appliances

Sears/Maytag - New York, Islip - Washer doesn't clean clothes

Posted: 2014-11-11 by    Profran
Complaint Rating:  0 % with 0 votes
A brand new machine that doesn't clean or rinse well. I put 2 pairs of pants, 2 T shirts, socks & underwear; & I', posting a pic of what the pants looked like after the 1st wash. These pants are not bulky like jeans. I decided to wash just the pants with the same setting's normal...
Complaint comments Comments Complaint country United States, New York, Islip Complaint category Appliances

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