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Sears Holdings Coproration

Sears Holdings Coproration

Sears Holdings Management Corporation
ATTN: Legal Intake
3333 Beverly Road
Hoffman Estates, IL 60179
United States - 43074
Customer Care
Phone:+1 800 697 3277
Sears Holdings Corporation is a leading integrated retailer with almost 2,500 full-line and specialty retail stores in the United States and Canada and the home of Shop Your Way, a social shopping experience where members have the ability to earn points and receive benefits across a wide variety of physical and digital formats.
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Sears Holdings Coproration Complaints & Reviews

Sears - Kenmore elite refrigerator

Posted: 2015-08-30 by    Reviewer96709
Complaint Rating:  0 % with 0 votes
We've read all the complaints about the subject fridge. Ours is about 3 years old. There's been a bad smell emanating from the freezer and fridge for 3 months. Smells like a chemical of some sort. Our ice smells like it as does food that sits in there for a few weeks. We had a repairman...

Sears - Illinois, Hoffman Estates - Insulted by customer service department

Posted: 2015-08-29 by    oldmil23
Complaint Rating:  0 % with 0 votes
On August 13, 2015 I purchased a silver and diamond bracelet for my mother’s birthday from Sears. I had it shipped to her address. The bracelet was only $122 after the sale, a coupon and my rewards points. I received a notice from Sears that the bracelet had been delivered on her birthday...

Sears Repair Service - taking so long to fix a fridge

Posted: 2015-08-14 by    Reviewer58873
Complaint Rating:  0 % with 0 votes
Approx. 2.5 weeks ago our refidge went out. We have a repair service agreement. My wife call and they told her it would two (2) weeks before the repair guy could out to where we live. Well finally the two weeks when by and they did show up to fix it, but guess what, he did not have the right...

Sears - Technician attempting to overcharge

Posted: 2015-08-07 by    citadel
Complaint Rating:  0 % with 0 votes
Dear Sears, I am placing a complaint on a service order # 40885184 provided by your technician #0015181 on July 29, 2015 (Sears # is 0008935). This was for the repair of my Kenmore washer model 110.47561602, which was overflowing water by the detergent canister upon cycle start. The technician...

Sears Extended Warranty - Dishonest

Posted: 2015-08-03 by    Barbara Rainbow
Complaint Rating:  0 % with 0 votes
Three (3) years ago I bought a $800 Kenmore Elite dishwasher with an extended warranty. The dishwasher proved to be a total lemon but the extended warranty paid for all repairs (and they were extensive) UNTIL it was decided to replace the unit due to 4 function errors in 12 months. I was appalled...

Sears - Water Heater

Posted: 2015-08-02 by    James R valk
Complaint Rating:  0 % with 0 votes
I went out to my garage on Saturday morning, August 1, 2015, around 9:00 am to find that my Kenmore water heater was leaking badly. Water everywhere and damage to the pedestal it was installed on. First, I turned off the gas line, then the water to the entire house since I couldn't get...

Sears - Rhode Island, Warwick - false judgement

Posted: 2015-07-31 by    banzai695
Complaint Rating:  0 % with 0 votes
about 5 or 6 years ago i went to court for a case for sears with this attorney on this day i sat there till about 2 pm when my case was called the other attorney never showed up. that dec of the same year i recieved a judgement agianst me well i am un employeed and have been sense 1992 due to...

Sears - Refrigerator

Posted: 2015-07-30 by    K Kelly
Complaint Rating:  0 % with 0 votes
Service diagnostic call came next day for refrigerator, Sears Elite French door bottom freezer Cost $3500. 1 week for part to be ordered and then installed. Repair was not successful. Called service and said that they could get someone to come next week. When the call was first made they did...

Sears Lawn Tractor - North Carolina, Hertford - Inferior craftsmanship

Posted: 2015-07-27 by    douglas patterson
Complaint Rating:  0 % with 0 votes
Please be advised that i purchased a sears lawn tractor during the early summer of 2013. The lawn tractor is the epitome of inferior craftsmanship. Since i have owned the tractor i have experienced the following problems; the cutting deck would not go up or down, the tractor would not go in...

Sears - Defective refrigerator that ur patch will not fix

Posted: 2015-07-22 by    smithJS
Complaint Rating:  0 % with 0 votes
I purchased a Samsung refrigerator approximately 3 years ago from sears. as of this date there has been 6 home visits to repair the refrigerator within the past 3 months. On 3 occasions the exact same part was replace. Finally, I was told Samsung was aware of the problem and had developed a...

Sears - Did not arrive between 8 and 12 noon.

Posted: 2015-07-20 by    Gary Kitchin
Complaint Rating:  0 % with 0 votes
Appointment made last week for July 20, 2015 between 8 AM and 12PM. No one showed up. Received phone call 33 minutes after 12 PM stating that the repairman would not be able to come today, July 20, 2015, to do the repair. The person who called said that the next available date would be August...

Sears - California, Laguna Niguel - Sears warranty service

Posted: 2015-07-17 by    maryfahim
Complaint Rating:  0 % with 0 votes
I bought a fridge in September from Sears ever since I noticed that there is a cloud on the shelves and the life of fruits and vegetables were so short which made me ask one of the Sears technicians who paid me a visit for some other reason for my deep freezer. He mentioned that the model of...

Sears Outlet Stores - Michigan, Sterling Heights - incorrect tax rate

Posted: 2015-07-16 by    Carol Verschaeve
Complaint Rating:  0 % with 0 votes
On 7/16/15 I made a purchase at the Sears Outlet Store on Hall Rd. I noticed that the tax rate is incorrect on the receipt. Michigan's tax rate is 6%. The tax rate listed and added to my bill was 6.950%. .950% higher than the state rate. When I questioned the error the sales clerk knew...

Sears Intex Pool 19×9×52 - Florida, Daytona Beach - Advertising lies

Posted: 2015-07-04 by    Chrissic81
Complaint Rating:  0 % with 0 votes
When you order online it gives you a delivery option. It says $69.99 delivery and setup. They are LYING TO YOU that fee is for DELIVERY ONLY NO SETUP. I spoke with one representative at sears online which hung up on me. Then a supervisor named Gail who said to email the screen shot I took ptoving...

Sears - Illinois, Bloomingdale - New Kenmore refrigerator

Posted: 2015-07-01 by    Magnramirez
Complaint Rating:  100 % with 1 votes
New refrigerator purchased in early March 2015. As of 6/30/15, the item stopped working. Contacted 1-800-4-my-home to inquire about a repair. Spoke with several women (I think I was taking to reps in the Philippines). I was told they could not get a service tech out until 2 weeks. I told them...

Sears - Minnesota, Hackensack - decidedly rude sales staff

Posted: 2015-06-17 by    jehunt
Complaint Rating:  0 % with 0 votes
Sears sales service has gone down the drain. I don't know in which alternate reality it is okay to not even acknowledge a potential customer, especially when said customer has been waiting for OVER 15 minutes. While the sole salesperson who was apparently able to answer questions about...

Sears Home Services - Alabama, Birmingham - bathroom remodel

Posted: 2015-06-16 by    SFC RJD
Complaint Rating:  0 % with 0 votes
I signed a contract with Sears Home Services in Oct 2014 to have 2 bathrooms remodeled. This was one of the worst decisions of my life. According to the contract, both bathrooms were to be complete by 12/31/14. I was told verbally that both would be done before Christmas. Work did not begin...

Sears - Refund of Gift card

Posted: 2015-06-11 by    jasonbrock2001
Complaint Rating:  0 % with 0 votes
I made a fairly large order from Sears with two electric gift cards. Upon seeing a mistake on the order I canceled the order. So I come to find out that they would not refund the funds back on the original gift cards. They said they have to send a physical gift card to me and that it would take...

Sears Repair - Nevada, Reno - grossly inflated repair estimate

Posted: 2015-06-08 by    tcio
Complaint Rating:  0 % with 0 votes
My Sears lawn mower, only 2 months out of warranty, would not start. I took it to our local Sears repair office. The unit was sent to a central repair office in Sacramento, CA. An estimate of charge to repair this nearly new machine was $310.34!!--this is more than the cost of a new machine....

Sears - Non existent customer service

Posted: 2015-05-29 by    Prettygirl13
Complaint Rating:  0 % with 0 votes
Sears has no customer service. Like many before me, each time appliance needs service, it takes 7-10 days for Sears to show up late for the appointment they scheduled me! Two weeks ago I waited 7 days to have my dryer repaired (broken belt) and the service repairman was a hour late. Now, within...

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