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Sears Holdings Coproration

Sears Holdings Coproration

Sears Holdings Management Corporation
ATTN: Legal Intake
3333 Beverly Road
Hoffman Estates, IL 60179
United States - 43074
Customer Care
Phone:+1 800 697 3277
Sears Holdings Corporation is a leading integrated retailer with almost 2,500 full-line and specialty retail stores in the United States and Canada and the home of Shop Your Way, a social shopping experience where members have the ability to earn points and receive benefits across a wide variety of physical and digital formats.
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Sears Holdings Coproration Complaints & Reviews

Sears Lawn Tractor - North Carolina, hertford - inferior craftsmanship

Posted: 2015-07-27 by    douglas patterson
Complaint Rating:  0 % with 0 votes
please be advised that i purchased a sears lawn tractor during the early summer of 2013. the lawn tractor is the epitome of inferior craftsmanship. since i have owned the tractor i have experienced the following problems; the cutting deck would not go up or down, the tractor would not go in...

Sears - Defective refrigerator that ur patch will not fix

Posted: 2015-07-22 by    smithJS
Complaint Rating:  0 % with 0 votes
I purchased a Samsung refrigerator approximately 3 years ago from sears. as of this date there has been 6 home visits to repair the refrigerator within the past 3 months. On 3 occasions the exact same part was replace. Finally, I was told Samsung was aware of the problem and had developed a...

Sears - Michigan, Taylor - Sears Washer-Horrible service and product!

Posted: 2015-07-22 by    tnaivar
Complaint Rating:  0 % with 0 votes
We purchased a protection plan on hopes to protect our product from any issues that may arise, boy was a wrong.

We have had the technician to our house 5 times now, repairing the same issues on our washer. I have been without my washer for 7 weeks. I have a toddler who goes through...

Sears - Did not arrive between 8 and 12 noon.

Posted: 2015-07-20 by    Gary Kitchin
Complaint Rating:  0 % with 0 votes
Appointment made last week for July 20, 2015 between 8 AM and 12PM. No one showed up. Received phone call 33 minutes after 12 PM stating that the repairman would not be able to come today, July 20, 2015, to do the repair. The person who called said that the next available date would be August...

Sears - California, Laguna Niguel - Sears warranty service

Posted: 2015-07-17 by    maryfahim
Complaint Rating:  0 % with 0 votes
I bought a fridge in September from Sears ever since I noticed that there is a cloud on the shelves and the life of fruits and vegetables were so short which made me ask one of the Sears technicians who paid me a visit for some other reason for my deep freezer. He mentioned that the model of...

Sears Outlet Stores - Michigan, Sterling Heights - incorrect tax rate

Posted: 2015-07-16 by    Carol Verschaeve
Complaint Rating:  0 % with 0 votes
On 7/16/15 I made a purchase at the Sears Outlet Store on Hall Rd. I noticed that the tax rate is incorrect on the receipt. Michigan's tax rate is 6%. The tax rate listed and added to my bill was 6.950%. .950% higher than the state rate. When I questioned the error the sales clerk knew...

Sears Intex Pool 19×9×52 - Florida, Daytona Beach - Advertising lies

Posted: 2015-07-04 by    Chrissic81
Complaint Rating:  0 % with 0 votes
When you order online it gives you a delivery option. It says $69.99 delivery and setup. They are LYING TO YOU that fee is for DELIVERY ONLY NO SETUP. I spoke with one representative at sears online which hung up on me. Then a supervisor named Gail who said to email the screen shot I took ptoving...

Sears - Illinois, Bloomingdale - New Kenmore refrigerator

Posted: 2015-07-01 by    Magnramirez
Complaint Rating:  0 % with 0 votes
New refrigerator purchased in early March 2015. As of 6/30/15, the item stopped working. Contacted 1-800-4-my-home to inquire about a repair. Spoke with several women (I think I was taking to reps in the Philippines). I was told they could not get a service tech out until 2 weeks. I told them...

Sears - Minnesota, Hackensack - decidedly rude sales staff

Posted: 2015-06-17 by    jehunt
Complaint Rating:  0 % with 0 votes
Sears sales service has gone down the drain. I don't know in which alternate reality it is okay to not even acknowledge a potential customer, especially when said customer has been waiting for OVER 15 minutes. While the sole salesperson who was apparently able to answer questions about...

Sears Home Services - Alabama, Birmingham - bathroom remodel

Posted: 2015-06-16 by    SFC RJD
Complaint Rating:  0 % with 0 votes
I signed a contract with Sears Home Services in Oct 2014 to have 2 bathrooms remodeled. This was one of the worst decisions of my life. According to the contract, both bathrooms were to be complete by 12/31/14. I was told verbally that both would be done before Christmas. Work did not begin...

Sears - Refund of Gift card

Posted: 2015-06-11 by    jasonbrock2001
Complaint Rating:  0 % with 0 votes
I made a fairly large order from Sears with two electric gift cards. Upon seeing a mistake on the order I canceled the order. So I come to find out that they would not refund the funds back on the original gift cards. They said they have to send a physical gift card to me and that it would take...

Sears Repair - Nevada, Reno - grossly inflated repair estimate

Posted: 2015-06-08 by    tcio
Complaint Rating:  0 % with 0 votes
My Sears lawn mower, only 2 months out of warranty, would not start. I took it to our local Sears repair office. The unit was sent to a central repair office in Sacramento, CA. An estimate of charge to repair this nearly new machine was $310.34!!--this is more than the cost of a new machine....

Sears - Non existent customer service

Posted: 2015-05-29 by    Prettygirl13
Complaint Rating:  0 % with 0 votes
Sears has no customer service. Like many before me, each time appliance needs service, it takes 7-10 days for Sears to show up late for the appointment they scheduled me! Two weeks ago I waited 7 days to have my dryer repaired (broken belt) and the service repairman was a hour late. Now, within...

Sears Service Department - 30+ days 3 trips and still no repair for Washing Machine

Posted: 2015-05-08 by    Kathy Layne
Complaint Rating:  0 % with 0 votes
We have a Maintenance Agreement for our Front Load Washing Machine. We have seen a Repair Technician 3 times in over 30 days. Different parts ordered but the correct part never seems to show up.
It takes 10 days on each occurrence for us to get an appointment scheduled.

Sears Outlet - No product

Posted: 2015-05-06 by    Steve In Minnesota
Complaint Rating:  0 % with 0 votes
Purchased an oven from Sears Outlet and was given a delivery date. Have called every few days since that date passed almost a month ago and I continually get the run-around. I am, in fact, on hold with them again right now while they "call the store". Have been told 3-4 times that...

Sears Pension Plan - Miss informed about the pension plan

Posted: 2015-04-26 by    joan perugini
Complaint Rating:  0 % with 0 votes
I unfortunately had to go out on disability after 25 years of service.once I hit age 55 I called to check out my pension.I wasn't quite sure what to do.
The sears pension specialist told me that if anything happened to Sears and they went belly up that if anything happens to Sears...

Sears - got rip off

Posted: 2015-04-24 by    vitojtrupiano
Complaint Rating:  100 % with 1 votes
I had a problem with the micro wave oven they were there 5 times replace part and removal of the said parts. Then they wanted to sell me a new display board I said fine and they said that there is no warrantee and I will have to eat it if it does not work. Also the last attempt to repair it...

Kenmore Elite / Sears - New Fridge broken

Posted: 2015-04-22 by    DOmernic
Complaint Rating:  0 % with 0 votes
Kenmore Elite 30 cu ft., Model 795-74015-410 made by LG
4.5 mo old fridge broke down. Sears repair man determines it needs a new mother board.
Fridge iced up, no longer cooling. Repair man tells me let fridge defrost by unplugging. Next repair time is 6 days -have to wait for new...

Sears 4 My Home - Service Tech did not show

Posted: 2015-04-10 by    Frustrated in KC
Complaint Rating:  0 % with 0 votes
We have a microwave that has a part that goes out every year. Most of the service has been good. This last time, the tech removed the part and had it sent in to be rebuilt. We got it back over two weeks later and installed 3 weeks after the initial visit. The first time I used it, the same part...

Searsmaster Protection Agreement - Failure to Respond/Arrive at appointments

Posted: 2015-04-07 by    C Cardelli
Complaint Rating:  0 % with 0 votes
I have made 29 telephone calls to Sears in order to obtain Service on my Sears Master Protection Agreement for my Washing Machine. Three appointments have been scheduled but no Service Agent has called or shown for the appointments. The past two times I have called, I have requested and reportedly...


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