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Restaurant.com Customer Care Service

Restaurant.com Inc.

1500 West Shure Drive, Suite 200
Arlington Heights
United States - 60004

Customer Support Phone Numbers

1800 979 8985(Customers) 3 9
1877 640 1844(Restaurants) 0 6
Work days:
Mon8 AM - 5 PM
Tue8 AM - 5 PM
Wed8 AM - 5 PM
Thu8 AM - 5 PM
Fri9 AM - 5 PM

Restaurant.com Complaints & Reviews

Restaurant.com / Seriously incompetent

AnnamarieMolloy on Dec 5, 2016
They contacted me to redeem my gift certs and the site is broken. This ALWAYS HAPPENS. I e-mailed the help section four times and got back nothing but automated responses that were clearly generated to answer general questions about how to use the site. No human is ever available to...

Restaurant.com / Gift cards & websites

chicagorob1 on Dec 1, 2016
I used Restaurant.com certificates for several years, until the participating restaurants started adding ridiculous requirements, like "Redeemed Mon-Thurs only, 4 diners and $100 minimum purchase" - for a $25 certificate that cost me $10. I ended up only getting 15% off, worse deal than a coupon. A...

Restaurant.com / Gift Certificate

AlvinF on Nov 11, 2016
Restaurant.com sells various gift certificates to various restaurants so the buyer gets a discount or viewed in another way greater purchasing power. Unfortunately there are many instances that the restaurant certificates advertised on their website either don't do business with...

Restaurant.com / Theidealmeal.com - $100 gift card

Linda Digiusto on Aug 8, 2016
I was given a GC for Restaurant.com but the instructions on the back tell me to log in to www.theidealmeal.com. When I try to do that, the website is not available. When I called the customer service number on the back of the card, I get a busy signal - then a definite hang up. Thi...

Restaurant.com / They are listing restaurants offering discounts who actually haven't signed up to offer a discount

Amanda Kerr on Jul 9, 2016
I am a restaurant owner in Rome, GA and a customer came into my restaurant today with a coupon from Restaurant.com that read $25 certificate with purchase of $50. We NEVER Signed up with this company or agreed to offer this type of promotion. This is very bad for business when a customer...

Restaurant.com / They are selling fake gift cards!

Jack on Apr 7, 2016
Don't use this service, they are selling gift cards that are not working. I have purchased a $100 gift card and invited my girlfriend on a date. We arrived at the restaurant, ordered some food and enjoyed the evening. But when we finished our meal and I provided them my gift card they said...

Restaurant.com / Fake coupon!

Richard on Mar 18, 2016
I have purchased a coupon from www.restaurant.com and it seemed like a great deal, but it was too good to be true! So I invited my girlfriend to a restaurant and she was very excited about that. The restaurant I picked was extremely expensive but I had my coupon. So, we arrived, ordered...

Restaurant.com / Shortchange on Gift Certificate Exchange

Reviewer93150 on Feb 3, 2016
I had a $25 gift certificate that I needed to exchange because the restaurant was no longer a part of Restaurant.com. I exchanged for two [2] $10 certificates and should have had a remaining $5 to use for another "deal". I have emailed at least 7 times and while getting a response to each...

Restaurant.com / Unauthorized sales of Don Carlos Mexican restaurants in Houston and Waco Texas

Customers came in with Restaurant.com's certificates in hand to redeem them for $10.00 and $15.00 face value off their bills. We have no idea where Restaurant.com is selling the certificates for our 4 Texas locations. When the owner called Restaurant.com. The said there is no written...

Restaurant.com / Restaurant certificates

Reviewer78699 on Dec 31, 2015
Do not buy certificates from this company. Some of the certificates i purchased went through without a problem. Others were rejected by the restaurant as not valid. When you try and get this resolved with restaurant.Com all you get is canned email responses. I have been scammed!!!

Restaurant.com / scam cannot redeem purchased gift certificate

youarefakerstoo on Dec 15, 2015
12/02/2015 I received a restaurant.com $50 gift certificate from a local store for making a purchase there. I registered myself on restaurant.com's web site including the code on the back of my gift certificate. I was able to view the participating restaurants on restaurant.com's site but...

Restaurant.com / Sell invalid restaurant gift certificate

b/x on Jul 29, 2015
I purchased 3 local restaurant certificates, for "Sake house Japanese cuisine restaurant", from "Restaurant.com". Today i went there and tried to use it but rejected by the restaurant owner. Then I called the restaurant.com costumer service and talked to the supervisor Ms. Anna. She said...

Restaurant.com / unauthorized issuance of gift certificate

Third Place on Jan 10, 2015
restaurant.com issued gift certificates without my knowledge. I called them and they said they would take care of it. They did not. People come in and use there certificates to get free food. I try not to turn these people away as that is bad business. Restaurant.com is a morally bankrupt...

Restaurant.com / thieves

a12345678 on Nov 25, 2014
This all started on Oct 1st 2014 when I moved to a new home 80 miles away from my old stomping grounds. At this point in time I logged into my restaurant.com account and attempted to exchange the certificates for restaurants in my old neighborhood with ones in the new area I am living in...

Restaurant.com Certificate / Certificates NOT authorized by business

y horton on Oct 8, 2014
Restaurant.com is luring customers into purchasing "Certificates" to be used at restaurants for discounts on food purchases. The restaurants have no relationship with Restaurant.com, nor have the restaurants authorized anyone to offer such certificates.The customer is charged $2-4 dollar...

Restaurant.com / Tip out procedure

Over a year ago restaurant.com offered 18% gratuity of total bill after the discount was applied. As of 8 months ago they removed the 18% gratuity and replaced it with TIP YOUR SERVER ON FULL AMOUNT OF CHECK! We as servers count on that money! Since it's been removed more then 75% of...

Restaurant.com / Undisclosed Terms

Park7 on Jan 17, 2014
I purchased $50 "gift cards" for a restaurant that were discounted. However, AFTER the purchase, it was then disclosed that the purchased needed to be for AT LEAST $100. I NEVER spend this much money in one trip to that place, which make the "gift cards" worth about as much as dirty toilet paper.

Restaurant.com / Theft

JRSYCOLL on Nov 7, 2013
Purchased many Gift Certificates and E Cards over the years...never a problem NOW THAT I HAVE over $1000.00 in credit...I go to redeem my credits and the list of available resaurants dwindles to NOTHING!! Along with much smaller denominations offered!! I gave my money in good faith...and...

Restaurant.com / They refuse to respond at all and have not refunded my money

Miloviche on Jan 24, 2013
I was duped into spending $30 on Restaurant.com (Specials) coupons. They told me I could purchase $100 worth of wine from OrderWineDirect.com. The coupon was $15. The catch: You have to spend at least $200 to get the $100 savings. No big deal. I was OK with that. However, OrderWineDirect.com does NOT...

Restaurant.com / Coupon not valid for OHIO

bearsareone on Jan 23, 2013
I was duped into spending $30 on Restaurant.com (Specials) coupons. They told me I could purchase $100 worth of wine from OrderWineDirect.com. The coupon was $15. The catch: You have to spend at least $200 to get the $100 savings. No big deal. I was OK with that. However, OrderWineDirect.com doe...

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