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RepairsUniverse
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1.0 5 Complaints
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RepairsUniverse Complaints 5

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W
5:56 am EDT

RepairsUniverse their are bad for not replacing the broken part

I have purchased some replacement parts for my iPhone and one item was defective, so I contacted RepairsUniverse support and asked for an exchange. They seemed really nice and promise to help. So I sent the broken part back and several weeks later they keep saying that they did not receive everything. I know they're lying because I received a notification message from the shipping company that my package was successfully delivered and received! What's wrong with these guys? Total disappointment!

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3:04 pm EDT

RepairsUniverse Were not able to fix my phone

There was something wrong with my phone. When I turned it on it was working for about 5 minutes and then shut down. I gave RepairsUniverse my phone for an inspection and they returned it to me and said that nothing can be done. I asked what was the problem and they said that it was broken. I told them that I know that it was broken and that I'm actually asking about the details but they told me nothing. Then I took my phone to a local repair store and they fixed it in a moment. They said that the battery was dead and that's all. Well RepairsUniverse said that there was no way to repair it. I bet they did not even look at my phone.

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1:03 pm EDT

RepairsUniverse They changed defective screen for another screen with problems

I sent my phone to the company www.repairsuniverse.com because my screen was badly damaged. I waited 3 weeks and the rep provided the email, where he informed that the phone was sent to me. I got it, but the screen was changed and defective. It had some small black spots in the corners. I emailed them and asked to change it again because of these spots. But the rep didn’t react. The worst services.

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Is RepairsUniverse Legit?

RepairsUniverse earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds RepairsUniverse to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, RepairsUniverse is known for their high standards and safety. If you're thinking about dealing with RepairsUniverse, it's wise to check how they handle complaints.

We found clear and detailed contact information for RepairsUniverse. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for repairsuniverse.com can be seen as a positive aspect for RepairsUniverse as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of RepairsUniverse's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Repairsuniverse.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

RepairsUniverse as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for RepairsUniverse have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Repairsuniverse.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Repairsuniverse.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The repairsuniverse.com may offer a niche product or service that is only of interest to a smaller audience.
  • RepairsUniverse protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • RepairsUniverse has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
  • We found that RepairsUniverse website supports payment methods that allow for anonymous transactions. This could potentially be used for illegal activities, such as money laundering, and could indicate that the website is engaging in unethical practices.
ComplaintsBoard
C
7:51 am EST

RepairsUniverse Rude rep and they failed to deliver my order, but I paid for fast delivery

I ordered screen for my iPhone from the company www.repairsuniverse.com. I paid for fast delivery and they needed to deliver it within 5 days. I waited 2 weeks and got nothing from these jerks. I contacted the customer services and asked about the order, but the rep spoke with me in rude manner and didn’t provide any precise info. Total scam. I wonder if there are other people, who had the same experience. Let’s share views about this website.

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6:03 am EDT

RepairsUniverse The company is fraud, so don't use their services

I broke screen on my iPhone and decided to use the services of www.repairsuniverse.com. I contacted the agent and he told me that they would repair everything within 5 days. After that I heard fake excuses and promises. The agent told me that they didn’t have correct parts, screens etc. So they took money, took iPhone and did nothing. I don’t know what to do now. They are liars and scammers, and I want to find other deceived customers, who lost money. Please we need to stop this company and return our money. Post your comments.

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PIST OFFF
Los Angeles, US
May 22, 2014 9:11 pm EDT

BE VERY VERY CAREFUL WHEN BUYING LCD SCREENS FROM THIS COMPANY. THEY WILL NOT REFUND YOUR PURCHASE PRICE WHEN THEY SHIP YOU THE WRONG PRODUCT.

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Overview of RepairsUniverse complaint handling

RepairsUniverse reviews first appeared on Complaints Board on May 10, 2014. The latest review their are bad for not replacing the broken part was posted on May 6, 2016. RepairsUniverse has an average consumer rating of 1 stars from 5 reviews. RepairsUniverse has resolved 0 complaints.
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  1. RepairsUniverse Contacts

  2. RepairsUniverse phone numbers
    +1 (702) 530-2924
    +1 (702) 530-2924
    Click up if you have successfully reached RepairsUniverse by calling +1 (702) 530-2924 phone number 0 0 users reported that they have successfully reached RepairsUniverse by calling +1 (702) 530-2924 phone number Click down if you have unsuccessfully reached RepairsUniverse by calling +1 (702) 530-2924 phone number 0 0 users reported that they have UNsuccessfully reached RepairsUniverse by calling +1 (702) 530-2924 phone number
  3. RepairsUniverse emails
  4. RepairsUniverse address
    975 American Pacific Drive, Suite 101A, Henderson, Nevada, 89014, United States
  5. RepairsUniverse social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
RepairsUniverse Category
RepairsUniverse is ranked 360 among 410 companies in the Mobile Phones category

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