Menu
Rent-A-Center

Rent-A-Center review: Harassment

J
Author of the review
2:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I had a washer and dryer, two beds and a refrigerator and a desk and computer with your company. After several months of billing issues even after speaking with store manager Gayle many times. I could not get the issue resolved with the billing. Pulled my account into overdraft so many times my bank closed my account and I had to go down to the bank and beg them to let me keep my account. Your automatic payment feature should be looked into.

I sent the stuff back but admit that I was extremely ill at the time and as soon as they took the refrigerator out, I closed the door and layer down on my sofa and that was the last I saw of the items. Since then, I have been called over 200 times, 3 or 4 different numbers tried to call me and then the guys came by every day for 2 months right up until Christmas 2023 and jumped my fence to look in my back windows when I wasn't home. And I am done with trying to communicate with them just now I got a call asking me to make a payment. I will gladly make payments to collections. I just want to be left alone.

Desired outcome: I would like to be left alone. Thank you for your time.

Confidential Information Hidden: This section contains confidential information visible to verified Rent-A-Center representatives only. If you are affiliated with Rent-A-Center, please claim your business to access these details.

More Rent-A-Center reviews & complaints

Rent-A-Center - horrible! 46
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Rent-A-Center - fraud and scam 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Rent-A-Center - the insurance policy needs to be changed 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Rent-A-Center - awful experience 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
0 comments
Add a comment