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Renewal by Andersen

9900 Jamaica Ave S
Cottage Grove, MN 55016
United States
Customer Care
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Renewal by Andersen Complaints & Reviews

Renewal By Andersen - They refused, when I asked that I wanted to help

Posted: 2015-07-31 by    Infermier
Complaint Rating:  100 % with 1 votes
I have no idea how the hell it has happened, but the company Renewal by Andersen has lost my large order. It was really big and they somehow lost it. And after couple of days they continued to tell me that they haven’t found it and blah-blah. They don’t care about the customers and...

Renewal By Andersen - Customer service

Posted: 2015-06-01 by    SANDRA DAVIDEIT
Complaint Rating:  0 % with 0 votes
Problem with one of the windows that were installed on 4 / 13 / 15 and 4 / 14 / 15.
Have called and emailed numerous time for technician to come and look at window. Only get the run around.
The last email stated tech would be there on 5 / 30 / 15 at 12:30 pm. No one showed up or...

Renewal By Andersen - Terrible customer service

Posted: 2015-04-28 by    KPKP
Complaint Rating:  100 % with 2 votes
We are interested in replacing 12 windows in our house and asked Renewal by Andersen to come out for a quote appointment. I set up the appointment for Saturday at 3pm, and answered a list of questions - some necessary, some strange. Here are the discussion details. The representative asked if...

Renewal By Andersen - New York, Rotterdam - Ownership

Posted: 2015-02-13 by    windowman
Complaint Rating:  0 % with 0 votes
Snake oil
From Wikipedia, the free encyclopedia l
Snake oil is an expression that originally referred to fraudulent health products or unproven medicine but has come to refer to any product with questionable or unverifiable quality or benefit. By extension, a snake oil salesman...

Renewal By Andersen - New York, Rotterdam - Product Duplication

Posted: 2014-12-01 by    windowman
Complaint Rating:  0 % with 1 votes
Since 2009, Renewal By Andersen has been marketing thru a separate list of dealers than their own privately owned franchises, basically, the same window - The Andersen 100. I repeat, the same window that their own franchises sell. It makes no sense to me, but hey, if Andersen won't back...

Renewal By Andersen - Price Quality

Posted: 2014-10-29 by    Bulldog22
Complaint Rating:  75 % with 4 votes
We purchased 4 windows and were told we could add additional windows later at a set price.
I was not excited about the overall price but decided to start with 4. About a year later another rep came out
(I was told the other rep no longer worked with the company) Bottom line I was...

Renewal By Andersen - Stealing my money

Posted: 2014-09-11 by    Scammed by Renewal by Andersen
Complaint Rating:  75 % with 4 votes
I was given the wrong date (3/18/2014 included Sunday) on the cancellation part of the contract. The following Wednesday and Thursday I tried to call the salesman to cancel but he never answered my calls. I know that I missed the 3 day window by speaking to someone in their Renewal by Anderson...

Renewal By Andersen - New York, Fishkill - Mismanagement

Posted: 2014-09-05 by    windowman
Complaint Rating:  100 % with 1 votes
Two complaints on craiglist 9 - 5 - 14

**caution huff n puff *****
This company does not perform to what they claim. Poor leads and few of them. Sales manager ricky lies and does not pay earned commissions caution huff n puff ****
Do not trust the management...

Renewal By Andersens - Wisconsin, Osceola - ice

Posted: 2013-02-01 by    brenda mikkelson
Complaint Rating:  0 % with 0 votes
We replaced our old windows with renewal about 8 years ago...they are the worst windows i have ever had...every window ices up..i have called but nobody wants to help... my old windows never iced or had moisture built up on all windows... never buy them...they are the worst......

Renewal By Andersen - Virginia, Herndon - 1999 Design Flaw

Posted: 2012-03-21 by    dennisk1718
Complaint Rating:  100 % with 3 votes
I have spent the past 13 years trying to get Renewal By Andersen to
replace their defective windows. After after the first winter of 1999, it was obvious
that the windows leaked around the moving parts. It took multiple call and emails
to get them to finally recognize that...

Renewal By Andersen - Do not work here

Posted: 2012-03-06 by    Plade
Complaint Rating:  100 % with 3 votes
When I was hired at RBA (Renewal By Andersen or Southard Corp) I was told a portion of my commission would be put into an account also known as a black book. I was also told (along with a few other sales employees) that at any point in time the funds in this black book could be requested and...

Renewal By Andersen - Bad customer service comes from the top

Posted: 2011-10-18 by    StillInDisbelief
Complaint Rating:  83 % with 6 votes
After catching the salesman in a lie (shocking, I know), and lack of confidence in their contractor who came to my home smelling like whiskey, I was actually sent an email where the owner Mike Watson at Renewal by Andersen of Greater Philadelphia insulted me personally. Nice business you got...

Renewal By Andersen - New York, Fishkill - Pricing

Posted: 2011-09-25 by    windowman
Complaint Rating:  50 % with 8 votes
Currently (fall 2011), this franchise is advertising $100 per window discount sale as their greatest sale ever. This is a lie! With the average price of a window being $1500, this constitutes a 7% discount. They routinely discount their windows 25%. In addition, you can purchase and have installed...

Renewal By Andersen - New York, Schnectady - Not trustworthy Information

Posted: 2011-09-04 by    windowman
Complaint Rating:  78 % with 9 votes
As a subsidiary of Andersen Windows & Doors, RBA has several functions.
1) They manufacture replacement windows for their own list of privately owned franchises that have names like Renewal by Andersen of the Hudson Valley & Huff N Puff.
2) They manufacture a replacement window...

Renewal By Andersen - Nebraska, Omaha - General Pratices

Posted: 2011-07-19 by    Buddy911
Complaint Rating:  100 % with 3 votes
When I was hired at RBA I was told a portion of my commission would be put into an account also known as a black book. I was also told (along with a few other sales employees) that at any point in time the funds in this black book could be requested and withdrawn. After I was terminated by voice...

Renewal By Andersen - Reviews

Posted: 2011-04-22 by    Window Woman
Complaint Rating:  86 % with 7 votes
I am just starting my window shopping and I'm not one to post things on sites whoever, window man, you are not doing shoppers like me a service. You obviously have a grudge or you work for a competing window company. All I gather from this site is that you hate renewal by andersen and you...

Renewal By Andersen - Kansas, Topeka - Don't Buy Renewal by Andersen Windows

Posted: 2011-01-11 by    Unhappy Customer of Renewal by Andersen
Complaint Rating:  88 % with 8 votes
I have just spent a frustrating 6 mos trying to get quality replacement windows in my house. Short story, I was charged $15, 000 for 10 windows, and they are worse quality than standard Andersen windows that you can get from Home Depot for less than $500. The temperature is about 10-12 degrees...

Renewal By Andersen - Windows leak air

Posted:    Jet F
Complaint Rating:  88 % with 16 votes
Just to give some back ground here I live on some acreage in a 1 Story and half house. It is not uncommon to get 30 - 45 knot gust. At the time of installation my home was 12 years old. The previous windows were a Marvin builders grade which was starting to fail. We did our homework and went...

Renewal By Andersen - Arizona - Negative initial impression

Posted:    cmahler
Complaint Rating:  80 % with 5 votes
This is more of a whinge than a complaint. I've been contacting window replacement companies in our area to get quotes on a job. When i got in touch with rba, i was told that both 'decision makers' must be present for the presentation in order to qualify for a discount. What is...

Renewal By Andersen - California - Wrong product and installation

Posted:    Unfairly Treated 8888
Complaint Rating:  58 % with 12 votes
I ordered a complete home worth of new windows and doors in May 2010. This company has completely botched the design, measurement, installation, and inspections. They still aren't completed and it is October...just when the rain has started with unsealed windows and doors. In addition,...

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