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Renewal by Andersen Customer Care Service

Andersen, LLC

1920 County Road C W
Roseville
Minnesota
United States - 55113-1321

Customer Support Phone Numbers

Additional Contact Address
5480 Cloverleaf Pkwy Ste.1,
Valley View, OH 44125
 
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Renewal by Andersen Complaints & Reviews

Renewal by Andersen - New York, Fishkill / Incorrect advertising concerning installation

Wi
windowman on 2016-03-02
RBA Eastern NY latest advertisement claims " Renewal by Andersen is the Manufacturer and the Installer" This is a lie! The ad's small print reads " Some Renewal by Andersen locations are independently owned and operated. " The plain truth is that all Renewal by...

Renewal by Andersen - Texas, Austin / Windows

Re
Reviewer34374 on 2015-11-12
This company likes to scam it's customers into buying over priced windows. They had a minivan full of kids walking around, at night, knocking on doors convincing people they need to replace their windows. I was concerned with one window but the young man convinced me to let them look at...

Renewal by Andersen - New Jersey, Colonia / Window screens

Re
Reviewer96770 on 2015-10-03
Every time it rains, the window screens capture so much water, I am unable to see outside my window. The rain comes through the screen and even coats the outside of my new Windows. I brought the windows to be able to see out of. I am also concerned that in the Cold weather the snow and or...

Renewal by Andersen / Not nice stuff

Re
Reviewer21659 on 2015-09-08
I had originally had a quote for (3) gliding doors to be replaced at my house. To high of an estimate put the brakes on that, then Renewal by Andersen called and made a second stop in to re-quote me a price for the doors. To much of my surprise I looked at the contract really close a few...

Renewal by Andersen / They refused, when I asked that I wanted to help

In
Infermier on 2015-07-31
I have no idea how the hell it has happened, but the company Renewal by Andersen has lost my large order. It was really big and they somehow lost it. And after couple of days they continued to tell me that they haven’t found it and blah-blah. They don’t care about the customer...

Renewal by Andersen / Customer service

Sa
SANDRA DAVIDEIT on 2015-06-01
Problem with one of the windows that were installed on 4 / 13 / 15 and 4 / 14 / 15. Have called and emailed numerous time for technician to come and look at window. Only get the run around. The last email stated tech would be there on 5 / 30 / 15 at 12:30 pm. No one showed up or called. Was home all day waiting no one came.

Renewal by Andersen - New York, Manhasset / Terrible customer service

Kp
KPKP on 2015-04-28
We are interested in replacing 12 windows in our house and asked Renewal by Andersen to come out for a quote appointment. I set up the appointment for Saturday at 3pm, and answered a list of questions - some necessary, some strange. Here are the discussion details. The representative asked...

Renewal by Andersen - New York, Rotterdam / Ownership

Wi
windowman on 2015-02-13
Snake oil From Wikipedia, the free encyclopedia l Snake oil is an expression that originally referred to fraudulent health products or unproven medicine but has come to refer to any product with questionable or unverifiable quality or benefit. By extension, a snake oil salesman is someone...

Renewal by Andersen - New York, Rotterdam / Product Duplication

Wi
windowman on 2014-12-01
Since 2009, Renewal By Andersen has been marketing thru a separate list of dealers than their own privately owned franchises, basically, the same window - The Andersen 100. I repeat, the same window that their own franchises sell. It makes no sense to me, but hey, if Andersen won't...

Renewal by Andersen / Price Quality

Bu
Bulldog22 on 2014-10-29
We purchased 4 windows and were told we could add additional windows later at a set price. I was not excited about the overall price but decided to start with 4. About a year later another rep came out (I was told the other rep no longer worked with the company) Bottom line I was quoted a...

Renewal by Andersen / Stealing my money

I was given the wrong date (3/18/2014 included Sunday) on the cancellation part of the contract. The following Wednesday and Thursday I tried to call the salesman to cancel but he never answered my calls. I know that I missed the 3 day window by speaking to someone in their Renewal by...

Renewal by Andersen - New York, Fishkill / Mismanagement

Wi
windowman on 2014-09-05
Two complaints on craiglist 9 - 5 - 14 **caution huff n puff ***** This company does not perform to what they claim. Poor leads and few of them. Sales manager ricky lies and does not pay earned commissions caution huff n puff **** Do not trust the management of this company. They do...

Renewal By Andersens - Wisconsin, Osceola / ice

Br
brenda mikkelson on 2013-02-01
We replaced our old windows with renewal about 8 years ago...they are the worst windows i have ever had...every window ices up..i have called but nobody wants to help... my old windows never iced or had moisture built up on all windows... never buy them...they are the worst...

Renewal by Anderson - Colorado, Denver / Windows

Ju
Julian Cordova on 2012-09-25
I HAD ORDERED 6 WINDOWS BY RENEWAL BY ANDERSON, THEY'VE ONLY INSTALLED 2 WINDOWS, NOW GRANTED I'VE ONLY PAID FOR 2 WINDOWS BUT THE AGREEMENT WAS AFTER EACH WINDOW WAS INSTALLED I WOULD PAY THE BALANCE, AND IT WORKED JUST FINE. BUT THEY NEVER CAME BACK TO INSTALL THE OTHER 4...

Renewal by Andersen - Virginia, Herndon / 1999 Design Flaw

De
dennisk1718 on 2012-03-21
I have spent the past 13 years trying to get Renewal By Andersen to replace their defective windows. After after the first winter of 1999, it was obvious that the windows leaked around the moving parts. It took multiple call and emails to get them to finally recognize that this was a basic...

Renewal by Andersen / Do not work here

Pl
Plade on 2012-03-06
When I was hired at RBA (Renewal By Andersen or Southard Corp) I was told a portion of my commission would be put into an account also known as a black book. I was also told (along with a few other sales employees) that at any point in time the funds in this black book could be requested...

Renewal by Andersen / Bad customer service comes from the top

St
StillInDisbelief on 2011-10-18
After catching the salesman in a lie (shocking, I know), and lack of confidence in their contractor who came to my home smelling like whiskey, I was actually sent an email where the owner Mike Watson at Renewal by Andersen of Greater Philadelphia insulted me personally. Nice business you got going there.

Renewal by Andersen - New York, Fishkill / Pricing

Wi
windowman on 2011-09-25
Currently (fall 2011), this franchise is advertising $100 per window discount sale as their greatest sale ever. This is a lie! With the average price of a window being $1500, this constitutes a 7% discount. They routinely discount their windows 25%. In addition, you can purchase and have...

Renewal by Andersen - New York, Schnectady / Not trustworthy Information

Wi
windowman on 2011-09-04
As a subsidiary of Andersen Windows & Doors, RBA has several functions. 1) They manufacture replacement windows for their own list of privately owned franchises that have names like Renewal by Andersen of the Hudson Valley & Huff N Puff. 2) They manufacture a replacement window and a new...

Renewal by Anderson - New York / Soliciting Business at odd hours

Qa
Qapis on 2011-08-25
2 men came to solicit business at 8:30PM. I felt that is too late in the day to be doing this. Next morning I called the company and spoke to Christina, the Manager, she said they were "Canvassers" and that they are out in the field until 9PM. I told her that I felt it's a little late...

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