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Renewal by Andersen Customer Care Service

Andersen, LLC

1920 County Road C W
Roseville
Minnesota
United States - 55113-1321

Customer Support Phone Numbers

Additional Contact Address
5480 Cloverleaf Pkwy Ste.1,
Valley View, OH 44125
 

Renewal by Andersen Complaints & Reviews

Renewal By Andersen / Double Hung Windows Leak Cold Air

Ga
Gail Lotzer on Dec 9, 2016
On 10/26/16 I had 6 double-hung windows installed in my farmhouse. This past week we had two days of nasty 35 to 50 mph winds & the windows were definitely leaking air.. mostly in the slides so I texted my saleslady & the next day a window tech did come out and insert plugs, some foam...

Renewal By Andersen / Advertising issues

Wi
windowman on Nov 24, 2016
Renewal By Andersen is marketed thru franchises. In The Greater New York State Capital Area and The Hudson River Valley Area these windows are sold thru Eric Minkiewicz. Here is some facts you should know: 1 ) RBA has their own Andersen Window while all the other retail outlets - Home...

Renewal By Andersen / Windows and sales guy

Ar
ArizonaMarine on Aug 22, 2016
Called this company for a quote on my Windows, and it was a complete nightmare. Not only was the pricing on the Windows a joke... like 40% higher than the reputable replacement window companies, but the sales guy was the most rude and unprofessional person Imhave ever met. He threatened...

Renewal By Andersen / Warranty

Wi
windowman on May 9, 2016
Their latest advertisement no longer declares that Renewal By Andersen both manufactures and installs the windows like their previous adds. Now they are proclaiming " Renewal By Andersen provides one rock solid warranty that covers your windows, doors & installation ". Well, here...

Renewal By Andersen / Incorrect advertising concerning installation

Wi
windowman on Mar 2, 2016
RBA Eastern NY latest advertisement claims " Renewal by Andersen is the Manufacturer and the Installer" This is a lie! The ad's small print reads " Some Renewal by Andersen locations are independently owned and operated. " The plain truth is that all Renewal by...

Renewal By Andersen / Windows

Re
Reviewer34374 on Nov 12, 2015
This company likes to scam it's customers into buying over priced windows. They had a minivan full of kids walking around, at night, knocking on doors convincing people they need to replace their windows. I was concerned with one window but the young man convinced me to let them look at...

Renewal By Andersen / Window screens

Re
Reviewer96770 on Oct 3, 2015
Every time it rains, the window screens capture so much water, I am unable to see outside my window. The rain comes through the screen and even coats the outside of my new Windows. I brought the windows to be able to see out of. I am also concerned that in the Cold weather the snow and or...

Renewal By Andersen / Not nice stuff

Re
Reviewer21659 on Sep 8, 2015
I had originally had a quote for (3) gliding doors to be replaced at my house. To high of an estimate put the brakes on that, then Renewal by Andersen called and made a second stop in to re-quote me a price for the doors. To much of my surprise I looked at the contract really close a few...

Renewal By Andersen / They refused, when I asked that I wanted to help

In
Infermier on Jul 31, 2015
I have no idea how the hell it has happened, but the company Renewal by Andersen has lost my large order. It was really big and they somehow lost it. And after couple of days they continued to tell me that they haven’t found it and blah-blah. They don’t care about the customer...

Renewal By Andersen / Customer service

Sa
SANDRA DAVIDEIT on Jun 1, 2015
Problem with one of the windows that were installed on 4 / 13 / 15 and 4 / 14 / 15. Have called and emailed numerous time for technician to come and look at window. Only get the run around. The last email stated tech would be there on 5 / 30 / 15 at 12:30 pm. No one showed up or called. Was home all day waiting no one came.

Renewal By Andersen / Terrible customer service

Kp
KPKP on Apr 28, 2015
We are interested in replacing 12 windows in our house and asked Renewal by Andersen to come out for a quote appointment. I set up the appointment for Saturday at 3pm, and answered a list of questions - some necessary, some strange. Here are the discussion details. The representative asked...

Renewal By Andersen / Ownership

Wi
windowman on Feb 13, 2015
Snake oil From Wikipedia, the free encyclopedia l Snake oil is an expression that originally referred to fraudulent health products or unproven medicine but has come to refer to any product with questionable or unverifiable quality or benefit. By extension, a snake oil salesman is someone...

Renewal By Andersen / Product Duplication

Wi
windowman on Dec 1, 2014
Since 2009, Renewal By Andersen has been marketing thru a separate list of dealers than their own privately owned franchises, basically, the same window - The Andersen 100. I repeat, the same window that their own franchises sell. It makes no sense to me, but hey, if Andersen won't...

Renewal By Andersen / Price Quality

Bu
Bulldog22 on Oct 29, 2014
We purchased 4 windows and were told we could add additional windows later at a set price. I was not excited about the overall price but decided to start with 4. About a year later another rep came out (I was told the other rep no longer worked with the company) Bottom line I was quoted a...

Renewal By Andersen / Stealing my money

Sc
I was given the wrong date (3/18/2014 included Sunday) on the cancellation part of the contract. The following Wednesday and Thursday I tried to call the salesman to cancel but he never answered my calls. I know that I missed the 3 day window by speaking to someone in their Renewal by...

Renewal By Andersen / Mismanagement

Wi
windowman on Sep 5, 2014
Two complaints on craiglist 9 - 5 - 14 **caution huff n puff ***** This company does not perform to what they claim. Poor leads and few of them. Sales manager ricky lies and does not pay earned commissions caution huff n puff **** Do not trust the management of this company. They do...

Renewal By Andersens / ice

Br
brenda mikkelson on Feb 1, 2013
We replaced our old windows with renewal about 8 years ago...they are the worst windows i have ever had...every window ices up..i have called but nobody wants to help... my old windows never iced or had moisture built up on all windows... never buy them...they are the worst...

Renewal by Anderson / Windows

Ju
Julian Cordova on Sep 25, 2012
I had ordered 6 windows by renewal by anderson, they've only installed 2 windows, now granted i've only paid for 2 windows but the agreement was after each window was installed I would pay the balance, and it worked just fine. but they never came back to install the other 4 windows, i've...

Renewal By Andersen / 1999 Design Flaw

De
dennisk1718 on Mar 21, 2012
I have spent the past 13 years trying to get Renewal By Andersen to replace their defective windows. After after the first winter of 1999, it was obvious that the windows leaked around the moving parts. It took multiple call and emails to get them to finally recognize that this was a basic...

Renewal By Andersen / Do not work here

Pl
Plade on Mar 6, 2012
When I was hired at RBA (Renewal By Andersen or Southard Corp) I was told a portion of my commission would be put into an account also known as a black book. I was also told (along with a few other sales employees) that at any point in time the funds in this black book could be requested...

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