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Champion Windows Customer Care Service

Champion Window Manufacturing & Supply Co., LLC

12121 Champion Way
Cincinnati
Ohio
United States - 45241

Customer Support Phone Numbers

Toll-free:
1 877 424 2674 4 5
Mobile:
+1 888 296 7788 0 0
Additional Contact Address
19406 68th Ave S,
Kent, WA 98032
 
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Champion Windows Complaints & Reviews

Champion Windows - Indiana, Evansville / Windows

Lf
Lfschultz on Aug 2, 2016
My father is in his late 80s. He replaced all his windows in order to clean them easier and avoid a ladder. The windows keep falling out and now he is climbing a ladder to wash them. We have called mutiple time and have been told he will need to pay $99 dollars for them to even come look...

Champion Windows - Illinois, Carol Stream / Replacement Sliding Glass Door

Mt
MTifannie on Jul 29, 2016
We had our whole house replaced with Champion Windows, 9 windows and 1 sliding glass door. In 2015 the sliding glass door fogged over and was almost I impossible to open and close. They ordered a replacement door which came in around January 2016. Understandably it couldn't be replaced...

Champion Windows - Pennsylvania, Pittsburgh / Misleading statements, atrocious customer service, rude

Fr
Frustrated in Pittsburgh on Jun 17, 2016
Ordered two window replacements in late April 2016. Both salesperson and window measurer told me the windows would be ready for installation several weeks earlier than was stated in my contract (6 weeks). After 4 weeks, I called the office to inquire about installation and was told the...

Champion Windows - Texas, Fort Worth / Lack of service

Re
Reviewer34712 on Oct 25, 2015
sale rep promise windows to be install 4 to 8 weeks. sale rep called me at end of the 10th week to inform me that champion could not make windows as was stated in contract. it took an additional 4 weeks for champion to return my down payment and that was only after i issued a complain to...

Champion Windows - Kansas, Olathe / Replacement Windows and Back door

Mi
Mike Bergen on Oct 20, 2015
This company is horrible with little to no customer service. We purchased their windows and from day one we had air leaks and then water started to come in through the bottom. When we called they took our information and took weeks to come out and when we discovered the sashes leaking they...

Champion Windows / Patio Room

Dd
D&D on Oct 2, 2015
We had a patio enclosure that replaced a screened in porch completed by champion. The sliding door screen was spent at installation and the installer said all you have to do is push on it and it'll slide easy and close without scraping. After one year of pushing on this screen door...

Champion Windows / Sun room leaks

Ra
Randy Wright on Sep 21, 2015
We purchased a 12'x30'x6" sun room from Champion in May of 2014. Customer #12144. I do not feel that we were scammed, we were perfectly happy with the salesman. We are ok with the product. Our issue is with the installation and our inability to get resolution. With the first rain we had...

Champion Windows / Buy 2 Rooms get 1 free scam

Re
RefuseToBeTaken on Apr 30, 2015
Advertising "Buy windows for 2 rooms, get an additional room of windows free." I had Champion install two 32 x 64 windows in 2011; I paid $650 each, which includes install and sheet metal trim. I figured with this new deal/offer, I could get two rooms with 2 smaller windows each (32 x 55...

Champion Windows - Alabama, Greensboro / Treated terribly won't recommend

Mr
Mr. Gold on Jan 10, 2015
Prior to this event I already called and got quotes from a couple of different window companies in the area. Recently, I called Champion Window Co to get a quote on 6 average size windows for my home. Champion sent out two "project managers" and when I asked them for the estimate, they...

Champion Windows / Awful experience , stay away!

Bu
BurnedinKansasCity on Dec 4, 2014
Worst company ever! Absolutely awful experience at every turn!! We asked to be fully indemnified for the large crack put in the driveway by the dumpster. It stretches about 15 feet in total length and is very noticeable on what had been a clean looking driveway. (See attached...

Champion Windows - Illinois, Evansville / quality and installation

De
Debra H on Sep 25, 2014
First Name: Debra Last Name: Harris Zip: 47712 Phone: 812-470-1369 Email: ponty302002@yahoo.com Comment: I will never recommend this company or these windows. The company is so unprofessional, rude arrogant and product comes in damaged. I hired this company to install windows in my home and...

Champion Windows - Illinois, Evansville / installation and Product

De
Debra H on Sep 22, 2014
I will never recommend this company or these windows. The company is so unprofessional, rude arrogant and product comes in damaged. I hired this company to install windows in my home and all of them came in damaged. Installed unleveled. And cut corners to install quickly to get out of...

Champion Windows / Seal Compromised

Lo
Lorilee222 on May 12, 2014
My home had new windows put in prior to me purchasing the home and the seal is broken on the double pane and they are charging me damn near full price to replace the window. Because I didn't write the check to them for the new windows. Seems like a farce to give lifetime warranty for...

Champion Windows - Alabama, Birmingham / Product quality & installation

Th
The Kings of Centreville on Jan 22, 2014
7 windows purchased for $7042.00. Three casement windows installed, three crank handles fall off (we were told to not open and close the windows so much), the Lever Locking Mechanisms in each casement is made of cheap plastic which strips after very limited use. One casement was installed...

Champion Windows - Wisconsin, East Troy / bad quality and installation

Tk
tkow on Nov 18, 2013
had a river entering our spare bedroom window installed from Champion, had rep come out and he claims it's a faulty frame not improper installation but also have a problem with mildew on caulking on ALL windows installed from Champion...rep says it's my fault for not cleaning...

Champion Windows - Texas, Fort Worth / Extremelhy poor customer service

Ex
I called last Thursday (9/5) to complain about the paint coming off the handle of the patio door. I was told there would be a service person at my home on Monday (9/9) between 9 and 12 to replace the handle. At 11:30 on 9/9, I had not heard from the service person, not a phone call, not...

Champion Windows - Tennessee, Knoxville / Lack of response

Tn
TNVolunteer on Feb 1, 2013
After the severe hail storm in March 2011 in Knoxville, TN we had Champion replace the roof on our sunroom as they were the original installers. We paid more than $1, 000 over what other companies estimated the cost to be so that we could have the warranty and the original company'...

Champion Windows - Kentucky / Lying on contractual agreement and ordering items

Je
J.E. SEYMOUR on Nov 28, 2012
My mother-in-law died in March of 2012. My wife is the executrix of the estate with her brother and my wife as the heirs of the estate. We began getting things repaired on a large sun room that my parents-in-law built under the estate. Orders for two windows allegedly still covered by the...

Champion Windows - Texas, Austin / Contract Scam

Lu
LuvAGlock on Sep 26, 2012
After arriving at a "cash price" and paying what I believed to be about a 33% down payment of that price, the salesperson wrote a higher amount (the negotiated cash price + my down payment) on the contract which stated it was the total sales price. Unfortunately, I caught this too late and...

Champion Windows / Unsatisfactory Construction

Ga
Gautam Sharma on Jul 15, 2012
We contracted and assigned ChampionWindows to construct our sunroom. They quoted a very highprice and the salesman bulldozed us into signing up a sales order on his first visit assuring us that they would complete some finer details that we wanted taken care of- all at a much higher price...

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