Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
Quicken Loans Logo

Quicken Loans Customer Care Service

Quicken Loans Inc.

PO Box 6577
Carol Stream
Illinois
United States - 60197

Customer Support Phone Numbers

 
Go to Quicken Loans:    Twitter  Facebook  Google+ Youtube     

Quicken Loans Complaints & Reviews

Quicken Loans - North Carolina, Monroe / Home loan

Sm
SmityB on Sep 7, 2016
Just a group of con artists in my opinion. I applied for a loan and paid $500 “good faith” money. They hired an appraiser that had no idea what he was doing. He gave a very lowball price that was 30% the appraisal done 4 years earlier. I provided documents (new comps) that showed the appraisal...

Quicken Loans / Pulled my credit report without permission

La
Laura P Wright on Jul 30, 2016
Yesterday (9/29/16), I was checking rates on a refi. Quicken Loans called and persuaded me to give out my spouse's and my socials and asked if he could pull my credit report. I said no because too many checks can cause your rate to go down. He kept pressing me -- over and over -- until I...

Quicken Loans / Unethical Behavior, Bait & Switch

Do
DonnaK56 on May 26, 2016
A Quicken Loans sales rep continued to aggressively pursue my client although they had already made complete loan application with a local mortgage company. The sales rep promised they would save a ton of money. I could not talk them out of going with them. To make a long story short, the...

Quicken Loans / Bait & Switch, Unethical Behaviour

Do
DonnaK56 on May 26, 2016
A sales rep from Quicken Loans continued to aggressively pursue my client that had ALREADY made a full loan application at a local mortgage company and promised them tremendous savings by making the change. My client wanted to go with them and I could not talk them out of making the...

Quicken Loans / Customer Service and Internal Processes

Ni
Nina Cantrell on May 12, 2016
By far the worst customer service I have ever received in my life. The representatives are "yes ma'am, we understand but we did nothing wrong" kind of people and it's a total sham. The second I indicated any interest in exploring the home buying process this company called me 8 time...

Quicken Loans - Michigan, Detroit / My home square footage off by 500sf for FHA appraisal

Bh
Bhrh1 on Apr 30, 2016
This inaccurate FHA appraisal is now stuck to my home for 4 months. Appraisal off by 500sf, nothing done hers is my situation. I expected far better treatment and understanding of my situation than I received today from Jennifer Reed, who said she was top level management. I asked to speak...

Quicken Loans / Predatory Loan Practices

Sa
Sandrananda on May 6, 2015
I applied for a refinancing loan with Phillip Baker / Quicken Loans and he promised a certain rate.I submitted all the necessary documents and he requested an updated statement showing that I had the money for the closing costs in my account. I provided that in 2 business days and then he...

Quicken Loans / WARNING: Do not be fooled!!!!

Qu
quickenloansscummy on Apr 24, 2015
I am a former employee of Quicken Loans. With the utmost sincerity, I can say that Quicken Loans is the worst employer out there. Right from the start, you are told to get rid of any inkling of hope regarding maintaining a general work/life balance because of your duty to...

Quicken Loans / Preapproval Letters

Pe
Pete Hansen on Mar 16, 2015
I am 100% disabled Veteran I requested a preapproval letter from Jane Guzman of Quicken Loans I gave the Preapproval letter to my real estate agent Glenda Hall from ReMax in Port Charlotte Florida. She found me a home within the limits of the pre approval Then Quicken loans said I didnot...

Quicken Loans - Oklahoma, Tulsa / Misleading fraudulent

Rw
R W L on Dec 29, 2014
When i contacted quicken loans about a refinance on my house they were given all the facts. Being self employed, i provided to them upfront all the details regarding the refinance including tax returns and pay income verifications along with detailed bank statements. They said it would be...

Quicken Loans / Sales tactic

Jm
JML1234 on Sep 19, 2014
Hard sales tactics. Abusive salesman (kyle), recorded my phone number without my permission then called me back several times despite my request that my phone number be deleted from their service. Kyle was rude the second time I asked for my number to be deleted, parting with the following...

Quicken Loans / Misleading Fees and costs

No
not so ignorant on Jun 24, 2014
My mortgage company was shut down by the govt and my loan transferred to Quicken. I must be a candidate for a new loan since for 3 years they kept calling and pushing me to refinance to a lower rate. I agreed to talk with them and the loan officer offered what sounded like a great deal. He...

Quicken Loans - Illinois, Chicago / Shady

Ru
Run Away Quicken-ly on Apr 11, 2014
Saw their commercial and decided to try them. I've bought and sold a few houses and am familiar with the process. Got a rate quote on line and my phone started ringing before I closed the browser. Have been called about 20 times in a week. Managed to call them back and the first...

Quicken Loans / Misled

Ca
caught in a trap on Mar 10, 2014
I had an ARM that was refinanced after the first year. I contacted Quicken loans and they refinanced me at a lower rate. My payments were reduced and I was pleased. After Quicken sold my loan - the new mortgage company kept telling me that there was a deficit in my escrow. I questioned...

Quicken Loans / Misleading sales tactics

Te
Terry in Rockport on Jan 10, 2014
If you think you will just pop onto the Quicken website and get a quick mortgage quote or indication, think again. Offering your contact information will invite an army of various Quicken staff to "reach out to you" (ugh) with used car salesmen tactics and many annoying phone calls. My...

Quicken Loans / Delays in Closing

Ma
makeitright75098 on Jan 2, 2014
Do not be fooled by the name "quicken" or their 30 day advertising claim. They have continuously delayed the closing of my home, costing thousands. They are inefficient and will tell you what you want to hear to get you off of the phone. Several families are packed up and living in hotel...

Quicken Loans / False advertising

Sa
Safetydave_2001 on Nov 25, 2013
I received calls or messages daily from Quicken Loans while dealing with them. I finally told them I was not interested. Amazingly, shortly after that I received a message that my tax returns show a higher than average (guess that is why they call it an average) deduction for unreimbursed...

Quicken Loans / Repeated unwanted calls

Dd
DDelicious on Sep 16, 2013
Claiming falsely that I'd filled out some kind of form requesting information, Quicken Loans has been calling me multiple times a day, from different phone numbers (some 1-800, some with area codes) - making them much harder to block. Even after insisting to one representative that...

Quicken Loans - South Carolina / Misleading and Rude

Ms
Msgeab on May 19, 2013
My name is Eric Boyer and I would like to share my experiences with Quicken Loans. I applied for a VA refinance earlier this year. I had my current loan through Wells Fargo, but wanted to give Quicken a chance since they sent many correspondences in the mail. I would like to say, my...

Quicken Loans - Ohio, Sandusky / stole $400.00 from me

To
tom glass on Apr 29, 2013
quicken loans told me that they needed $400.00 for appraiseall fee.they never asked if i had any safety issues with my home.they did ask if i had peeling paint on my house, and other issues, but never asked if i had second story flat roof with a door leading to it.the door has dead bolt...

0
Contact Us

Videos

More High School Students Get Diplomas
More High School Students Get Diplomas
more videos More Videos
bdomains.com
     

Reply to

Send