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Quicken Loans

Quicken Loans
PO Box 6577
Carol Stream, IL 60197
United States
Customer Care
Phone:Call (800) 251-9080 Monday – Friday 9:00 a.m. to 10:00 p.m. (EST) Saturday 9:00 a.m. to 6:00 p.m. (EST) Sunday 10:00 a.m. to 5:00 p.m. (EST)
 
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Quicken Loans Complaints & Reviews

Quicken Loans - Misleading fraudulent

Posted: 2014-12-29 by    R W L
Complaint Rating:  0 % with 0 votes
When i contacted quicken loans about a refinance on my house they were given all the facts. Being self employed, i provided to them upfront all the details regarding the refinance including tax returns and pay income verifications along with detailed bank statements. They said it would be no...
Complaint comments Comments Complaint country United States Complaint category Loans

Quicken Loans - Sales tactic

Posted: 2014-09-19 by    JML1234
Complaint Rating:  0 % with 0 votes
Hard sales tactics. Abusive salesman (kyle), recorded my phone number without my permission then called me back several times despite my request that my phone number be deleted from their service. Kyle was rude the second time I asked for my number to be deleted, parting with the following "Jay...
Complaint comments Comments Complaint country United States Complaint category Loans

Quicken Loans - Misleading Fees and costs

Posted: 2014-06-24 by    not so ignorant
Complaint Rating:  100 % with 3 votes
My mortgage company was shut down by the govt and my loan transferred to Quicken. I must be a candidate for a new loan since for 3 years they kept calling and pushing me to refinance to a lower rate.
I agreed to talk with them and the loan officer offered what sounded like a great deal....
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

Quicken Loans - Shady

Posted: 2014-04-11 by    Run Away Quicken-ly
Complaint Rating:  100 % with 1 votes
Saw their commercial and decided to try them. I've bought and sold a few houses and am familiar with the process. Got a rate quote on line and my phone started ringing before I closed the browser. Have been called about 20 times in a week. Managed to call them back and the first person...
Complaint comments Comments Complaint country United States Complaint category Loans

Quicken Loans - Misled

Posted: 2014-03-10 by    caught in a trap
Complaint Rating:  100 % with 2 votes
I had an ARM that was refinanced after the first year. I contacted Quicken loans and they refinanced me at a lower rate. My payments were reduced and I was pleased. After Quicken sold my loan - the new mortgage company kept telling me that there was a deficit in my escrow. I questioned this...
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

Quicken Loans - loan repayment

Posted: 2014-03-08 by    yank my chain
Complaint Rating:  0 % with 0 votes
I have complained on here before about Quicken Loans, that are not mortgage bankers they are bank robbers!! Everytime you go to make a payment they have a new charge for something...I am amazaed the government leaves them in business the way they fleece their customers...how much longer can...
Complaint comments Comments Complaint country United States Complaint category Loans

Quicken Loans - Misleading sales tactics

Posted: 2014-01-10 by    Terry in Rockport
Complaint Rating:  0 % with 0 votes
If you think you will just pop onto the Quicken website and get a quick mortgage quote or indication, think again. Offering your contact information will invite an army of various Quicken staff to "reach out to you" (ugh) with used car salesmen tactics and many annoying phone calls....
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

Quicken Loans - Delays in Closing

Posted: 2014-01-02 by    makeitright75098
Complaint Rating:  50 % with 2 votes
Do not be fooled by the name "quicken" or their 30 day advertising claim. They have continuously delayed the closing of my home, costing thousands. They are inefficient and will tell you what you want to hear to get you off of the phone. Several families are packed up and living in...
Complaint comments Comments Complaint country United States Complaint category Loans

Quicken Loans - False advertising

Posted: 2013-11-25 by    Safetydave_2001
Complaint Rating:  0 % with 0 votes
I received calls or messages daily from Quicken Loans while dealing with them. I finally told them I was not interested. Amazingly, shortly after that I received a message that my tax returns show a higher than average (guess that is why they call it an average) deduction for unreimbursed business...
Complaint comments Comments Complaint country United States Complaint category Loans

Quicken Loans - Repeated unwanted calls

Posted: 2013-09-16 by    DDelicious
Complaint Rating:  100 % with 2 votes
Claiming falsely that I'd filled out some kind of form requesting information, Quicken Loans has been calling me multiple times a day, from different phone numbers (some 1-800, some with area codes) - making them much harder to block. Even after insisting to one representative that they...
Complaint comments Comments Complaint country United States Complaint category Loans

Quicken Loans - South Carolina - Misleading and Rude

Posted: 2013-05-19 by    Msgeab
Complaint Rating:  100 % with 7 votes
My name is Eric Boyer and I would like to share my experiences with Quicken Loans. I applied for a VA refinance earlier this year. I had my current loan through Wells Fargo, but wanted to give Quicken a chance since they sent many correspondences in the mail. I would like to say, my refinance...
Complaint comments Comments Complaint country United States, South Carolina Complaint category Loans

Quicken Loans - Ohio, Sandusky - stole $400.00 from me

Posted: 2013-04-29 by    tom glass
Complaint Rating:  0 % with 0 votes
quicken loans told me that they needed $400.00 for appraiseall fee.they never asked if i had any safety issues with my home.they did ask if i had peeling paint on my house, and other issues, but never asked if i had second story flat roof with a door leading to it.the door has dead bolt keyed...
Complaint comments Comments Complaint country United States, Ohio, Sandusky Complaint category Loans

Quicken Loans Refinancing - I know it is a scam

Posted: 2013-02-27 by    Tatianna
Complaint Rating:  0 % with 0 votes
Quicken Loans Refinancing qualified me for a loan and had me pay a $400 appraisal. Everything was good with equity and credit amounts. They turned down my loan because they didn't think I lived at the house, and I do. I am a real estate agent and have seen the scams like that…...
Complaint comments Comments Complaint country United States Complaint category Loans

Quicken Loans - Texas - Rude

Posted: 2013-02-21 by    TrimDr
Complaint Rating:  100 % with 3 votes
Extremely rude.

I was working on a refi w/ a local broker, and decided to contact Quicken Loans to compare. I filled out the online form. Within 12 hours they called me 4 times and sent several emails. When I called them back and explained I'm close to doing a deal w/ a broker...
Complaint comments Comments Complaint country United States, Texas Complaint category Loans

Quicken Loans - Georgia, Lawrenceville - Red Tape

Posted: 2013-02-06 by    will1
Complaint Rating:  100 % with 5 votes
Advertised as a "quick and simple" process, my loan with Quicken has been long, confusing, frustrating, and so far unsuccessful. Every time I supply requested information, they want more documentation---much of which is difficult or impossible to obtain. Your "loan counselor"...
Complaint comments Comments Complaint country United States, Georgia, Lawrenceville Complaint category Loans

Quicken Loans - Michigan - Lapse of time, credit inquiries

Posted: 2013-01-08 by    Madinthe"D"
Complaint Rating:  100 % with 1 votes
I called Quicken in October. I was told that this was one of the easiest loan applications that he had done. I am refinancing and have used Quicken in the past. Well, things went downhill from here.
First it took them a month to realize that I needed an appraisal. I scheduled and he...
Complaint comments Comments Complaint country United States, Michigan Complaint category Loans

Quicken Loans - Misleading

Posted: 2012-11-01 by    kholby
Complaint Rating:  100 % with 5 votes
I strongly feel mislead by Quicken Loans regarding the refinance of my home using a VA program. I am a Disabled Veteran and was online checking mortgage rates after several reports of "record low rates" by the media. While on the QL site a Mortgage Consultant offered an online chat...
Complaint comments Comments Complaint country United States Complaint category Mortgage Companies

Quicken Loans - New York, Northville - REFINANCING MY HOME.

Posted: 2012-10-30 by    PATRICIA SHEILS
Complaint Rating:  0 % with 0 votes
QUICKEN LOANS HAVE REFINANCED MY HOME 2 TIMES BEFOE NOW THEY CAN'T BECAUSE THERE UNDER WRITERS SAY THERE IS NO OTHER HOUSE LIKE MINE. THEY NEVER HAD A PROBLEM BEFOR WHY NOW??????????????????...
Complaint comments Comments Complaint country United States, New York, Northville Complaint category Building, Construction

Quicken Loans - Michigan - Employee mistreatment

Posted: 2012-10-24 by    knowsaformerworker
Complaint Rating:  100 % with 2 votes
Anyone who is thinking about working for Quicken loans, think again. They hire hundreds of people and then let that many go. They work you 80 and 90 hours a week for a small scale wage. If you don't come in on the weekends or work the long hours, you are threatened to be fired. Company...
Complaint comments Comments Complaint country United States, Michigan Complaint category Employers

Quicken Loans - loan

Posted: 2012-09-15 by    trueheartsme
Complaint Rating:  100 % with 1 votes
We contacted Quicken Loans to get a lower mortgage rate with VA. They called us 3-5 times a day for 2 months. Wanting this info, that info. In the meantime, we were driving back and forth to another state taking care of my mom who was in a nursing home recovering from a broken back. They promised...
Complaint comments Comments Complaint country United States Complaint category Loans

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