Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website  
Quicken Loans Logo

Quicken Loans

Quicken Loans
PO Box 6577
Carol Stream, IL 60197
United States
Customer Care
Call (800) 251-9080 Monday – Friday 9:00 a.m. to 10:00 p.m. (EST) Saturday 9:00 a.m. to 6:00 p.m. (EST) Sunday 10:00 a.m. to 5:00 p.m. (EST)
Go to Quicken Loans:    Twitter  Facebook  Google+ Youtube     

Quicken Loans Complaints & Reviews

Quicken Loans - Predatory Loan Practices

Posted: 2015-05-06 by    Sandrananda
Complaint Rating:  0 % with 0 votes
I applied for a refinancing loan with Phillip Baker / Quicken Loans and he promised a certain rate.I submitted all the necessary documents and he requested an updated statement showing that I had the money for the closing costs in my account.
I provided that in 2 business days and then...

Quicken Loans - WARNING: Do not be fooled!!!!

Posted: 2015-04-24 by    quickenloansscummy
Complaint Rating:  0 % with 0 votes
I am a former employee of Quicken Loans. With the utmost sincerity, I can say that Quicken Loans is the worst employer out there. Right from the start, you are told to get rid of any inkling of hope regarding maintaining a general work/life balance because of your duty to “hustle”...

Quicken Loans - Preapproval Letters

Posted: 2015-03-16 by    Pete Hansen
Complaint Rating:  0 % with 0 votes
I am 100% disabled Veteran I requested a preapproval letter from Jane Guzman of Quicken Loans I gave the Preapproval letter to my real estate agent Glenda Hall from ReMax in Port Charlotte Florida. She found me a home within the limits of the pre approval Then Quicken loans said I didnot Qualify...

Quicken Loans - Misleading fraudulent

Posted: 2014-12-29 by    R W L
Complaint Rating:  0 % with 0 votes
When i contacted quicken loans about a refinance on my house they were given all the facts. Being self employed, i provided to them upfront all the details regarding the refinance including tax returns and pay income verifications along with detailed bank statements. They said it would be no...

Quicken Loans - Sales tactic

Posted: 2014-09-19 by    JML1234
Complaint Rating:  0 % with 0 votes
Hard sales tactics. Abusive salesman (kyle), recorded my phone number without my permission then called me back several times despite my request that my phone number be deleted from their service. Kyle was rude the second time I asked for my number to be deleted, parting with the following "Jay...

Quicken Loans - Misleading Fees and costs

Posted: 2014-06-24 by    not so ignorant
Complaint Rating:  100 % with 3 votes
My mortgage company was shut down by the govt and my loan transferred to Quicken. I must be a candidate for a new loan since for 3 years they kept calling and pushing me to refinance to a lower rate.
I agreed to talk with them and the loan officer offered what sounded like a great deal....

Quicken Loans - Shady

Posted: 2014-04-11 by    Run Away Quicken-ly
Complaint Rating:  100 % with 1 votes
Saw their commercial and decided to try them. I've bought and sold a few houses and am familiar with the process. Got a rate quote on line and my phone started ringing before I closed the browser. Have been called about 20 times in a week. Managed to call them back and the first person...

Quicken Loans - Misled

Posted: 2014-03-10 by    caught in a trap
Complaint Rating:  100 % with 2 votes
I had an ARM that was refinanced after the first year. I contacted Quicken loans and they refinanced me at a lower rate. My payments were reduced and I was pleased. After Quicken sold my loan - the new mortgage company kept telling me that there was a deficit in my escrow. I questioned this...

Quicken Loans - Misleading sales tactics

Posted: 2014-01-10 by    Terry in Rockport
Complaint Rating:  0 % with 0 votes
If you think you will just pop onto the Quicken website and get a quick mortgage quote or indication, think again. Offering your contact information will invite an army of various Quicken staff to "reach out to you" (ugh) with used car salesmen tactics and many annoying phone calls. My experience...

Quicken Loans - Delays in Closing

Posted: 2014-01-02 by    makeitright75098
Complaint Rating:  67 % with 3 votes
Do not be fooled by the name "quicken" or their 30 day advertising claim. They have continuously delayed the closing of my home, costing thousands. They are inefficient and will tell you what you want to hear to get you off of the phone. Several families are packed up and living in hotels and...

Quicken Loans - False advertising

Posted: 2013-11-25 by    Safetydave_2001
Complaint Rating:  0 % with 0 votes
I received calls or messages daily from Quicken Loans while dealing with them. I finally told them I was not interested. Amazingly, shortly after that I received a message that my tax returns show a higher than average (guess that is why they call it an average) deduction for unreimbursed business...

Quicken Loans - Repeated unwanted calls

Posted: 2013-09-16 by    DDelicious
Complaint Rating:  100 % with 3 votes
Claiming falsely that I'd filled out some kind of form requesting information, Quicken Loans has been calling me multiple times a day, from different phone numbers (some 1-800, some with area codes) - making them much harder to block. Even after insisting to one representative that they...

Quicken Loans - South Carolina - Misleading and Rude

Posted: 2013-05-19 by    Msgeab
Complaint Rating:  100 % with 7 votes
My name is Eric Boyer and I would like to share my experiences with Quicken Loans. I applied for a VA refinance earlier this year. I had my current loan through Wells Fargo, but wanted to give Quicken a chance since they sent many correspondences in the mail. I would like to say, my refinance...

Quicken Loans - Ohio, Sandusky - stole $400.00 from me

Posted: 2013-04-29 by    tom glass
Complaint Rating:  0 % with 0 votes
quicken loans told me that they needed $400.00 for appraiseall fee.they never asked if i had any safety issues with my home.they did ask if i had peeling paint on my house, and other issues, but never asked if i had second story flat roof with a door leading to it.the door has dead bolt keyed...

Quicken Loans Refinancing - I know it is a scam

Posted: 2013-02-27 by    Tatianna
Complaint Rating:  0 % with 0 votes
Quicken Loans Refinancing qualified me for a loan and had me pay a $400 appraisal. Everything was good with equity and credit amounts. They turned down my loan because they didn't think I lived at the house, and I do. I am a real estate agent and have seen the scams like that…...

Quicken Loans - Texas - Rude

Posted: 2013-02-21 by    TrimDr
Complaint Rating:  100 % with 3 votes
Extremely rude.

I was working on a refi w/ a local broker, and decided to contact Quicken Loans to compare. I filled out the online form. Within 12 hours they called me 4 times and sent several emails. When I called them back and explained I'm close to doing a deal w/ a broker...

Quicken Loans - Georgia, Lawrenceville - Red Tape

Posted: 2013-02-06 by    will1
Complaint Rating:  100 % with 5 votes
Advertised as a "quick and simple" process, my loan with Quicken has been long, confusing, frustrating, and so far unsuccessful. Every time I supply requested information, they want more documentation---much of which is difficult or impossible to obtain. Your "loan counselor" cannot make any...

Quicken Loans - Michigan - Lapse of time, credit inquiries

Posted: 2013-01-08 by    Madinthe"D"
Complaint Rating:  100 % with 1 votes
I called Quicken in October. I was told that this was one of the easiest loan applications that he had done. I am refinancing and have used Quicken in the past. Well, things went downhill from here.
First it took them a month to realize that I needed an appraisal. I scheduled and he...

Quicken Loans - Misleading

Posted: 2012-11-01 by    kholby
Complaint Rating:  100 % with 5 votes
I strongly feel mislead by Quicken Loans regarding the refinance of my home using a VA program. I am a Disabled Veteran and was online checking mortgage rates after several reports of "record low rates" by the media. While on the QL site a Mortgage Consultant offered an online chat to discuss....

Quicken Loans - New York, Northville - REFINANCING MY HOME.

Posted: 2012-10-30 by    PATRICIA SHEILS
Complaint Rating:  0 % with 0 votes

Share with Others

Contact Us


Traveling's Hidden Expenses
Traveling's Hidden Expenses
more videos More Videos
RSS Feed