Professional Finance Company
reviews and complaints

3/4 Got a call from Professional Finance Company for a Hospital bill from *** in *** CO from Nov 2014. I explained that I am a victim of credit fraud and have never been to *** nor have I ever received any bill from them. The gal said that an bill was sent to an address that I had not lived at for quite some time and asked if she could send me the bill and any documentation and she stated that she could not unless I said it was bill. March 17th I send to Professional Finance Co. a Cease and Desist Letter via certified mail along with copies of my Police Report, a Ref # to the US Postal Inspection and the Federal Trade Commission when I filed a fraud alert. I never heard anything again until, 11/17 I was served papers to my house from Professional Finance Company for a Court Date of January 11 at 8:00 Am in the County Court, *** CO. on Bannock St. I called the County Courts to get a room number and a Case Number since it wasn't on my Summons. The *** County Court had no Case Number or anything from y that same day Monday Professional Finance Company for a Court Case at any day or time, nor was there a Case Number for me in their system. I called Professional Finance Company after I called the Courts on Monday Nov 20, 2017 and talked to a gal and I told her that this was not even a legit Summons as there was no record of it in the courts. She told me that she could not discuss further with me unless I verbally say on their recording that I will drop the Cease and Desist, in which I stated that I would not as this was not my bill. The next time I heard anything about Professional Finance Co. was February 3 when I was refinancing my home loan and was told that I had a Judgement against me filed on January 15 on my public profile from Professional Finance Company. I explained that I never got any Legit paperwork to go to court for the Judgement which did not allow me to attend and defend myself. Also I had refinanced at least 2 - 3 times since that Judgement which apparently was never made public with the last refinance in 2020. I called the County Court, City and County of *** and gave them the case number and they had no information on the case number on the judgement. I also paid the extra money to research the case number in both the County Court and State court with My Name, My address, my case number, my address, the lawyers name, the company name of Professional Finance Company and I got confirmation that "No Record Exists" in any Court in Colorado. Today 4/15 Professional Finance Company added this Debt to my *** credit file which is not right! Everytime I had a hospital bill, I have always pulled the money due from 401K to pay in full, nor was I never at this Medical Center. The judgement states that this is either my bill or a family members bill, I am not responsible for my family members bills, they are all adults and responsible for their own bill, nor has anyone in my family to the best of my knowledge has been to ***.

has continuously reported me to the credit bureau Transunion and Equifax under the name Professional Finance. This was covered under my insurance and when I called Professional finance several times she said she would Send me copy of these charged 4 months ago and she never did. Consequently they have been renewing this constantly on my credit bureau for more than 2 years and it is incorrect.

I have a entry on my credit report that states this collection was open on April 02. That they acquired this debt from ***. However i never had any interaction and documentation from or with Professional Finance Company or ***. I have requested verification and have not received anything. I have disputed with the credit bureaus. I do not know what type of debt this is. This is not my debt and if this is a Hospital debt they are in clear violation of my HIPPA as to i did not give any permission for any of my information to be released.

I paid this company off 2 months ago. They said that my payment never processed and claimed they called me and screwed my credit score. I had an 805 and now its in the mid 700's they did not attempt to reach out to me for 2 months and them screwed m y credit score up. I tried paying them and if I had known my payment didn't process I would've gladly taken care of that. But they only tried getting back to me one time and didn't even leave a voice-mail.

Professional Finance CO said the I owed $427 to *** in Colorado via the *** at the *** for services rendered 1/6. They pursued me, even though I had paid the bill in full prior to the due date. After speaking to someone at Professional Finance CO on the phone, they supplied an email address to which I could use to send proof of payment. That is exactly what I did, proved that my bill had been paid in full on time. I was assured that Professional Finance CO would make the correction and it would not effect my credit report or credit score. She called it a "full deletion". This interaction happened in October . Now, I have one "derogatory" account on my credit report in their name, which has lowered my credit score. I have worked very hard and have been extremely responsible in order to get my credit to the level of "EXCELLENT" - to which I was extremely close. They have verified that I paid my bill on time, but I am still being punished and my credit score is much lower than it was prior to their mistake. Now, there is a "new account" open on my credit report with a "derogatory" status from October 16.

I am not sure why this company was ever hired to look into an unpaid medical bill... Somehow there must have been a lapse in communication. After my surgery I provided insurance details to every individual agency or office that sent me a bill. Over the next several months I made numerous calls to make sure everyone got paid and verify that everything had been taken care of. This was the only company that would not stop and they would not do their own digging they did not do their own research. Finally when they contacted me in September and told me that I was going to be sent to collections for this I told them to stop calling me and go verify their information because I was tired of doing their work. Immediately after getting off the phone with the lady I spoke with in September I contacted the *** community hospital of which they were supposedly trying to get the money for. The hospital assured me not to worry it wouldn't be reported to credit because it had been paid. Again I provided all necessary documentation and information to this company. They were negligent in doing their own research and verifying any information. They continued to harass me and report false information to the credit bureaus. From September to December I had this in collections on my credit report. After I filed a complaint with the cfpb months later the company finally removed it and apologized acknowledging their error. However upon just removing the report from my credit it did not restore it to what it was before. They did permanent damage to my credit all because they were too lazy to do their due diligence. A clear and gross abuse if power and violation of fair credit reporting

I've had a Auto payment arrangement with this company since June. It expired Dec 10. Ill admit I forgot about it. But the company does not make any attempt to contact me to remind me to renew the autopay. No phone call, No emails, No notices. they just reported it to the Credit bureaus as a delinquent debt. Any other time if you a owe a debt in collections. They call you every 15 mins. This is a Hospital that was originally $1,999 the balance is $768

PFC placed a collection on my credit reports in 2020. Once noticed, I submitted a dispute request in Oct 2020. Their office received my dispute request 11 based on the certified mailing receipt. They were allocated 30 days to verify the information they posted on my credit reports. Because PFC failed to do so, I then contacted the credit bureau to inform them that PFC had not verified the information they posted on my credit reports. After the credit bureaus contacted PFC about my request, PFC then submitted information to the credit bureau as well as to me in the mail. I then responded to PFC again via mail to let them know that what they sent me was not what I requested and that it did not confirm that I am the party responsible for the debt they listed on my credit reports. I also requested that they remove the information from my credit report as they failed to probably verify the debt. This was in Feb 2021 and to date I have yet to hear back from PFC.

We reached an agreement to pay a pending medical bill that ended up in collections managed by PFC and I paid over the phone with my card two weeks ago. The payment has gone through (as I can see in my bank account statement) but PFC has not sent me a receipt yet. I asked them to send me a confirmation email the moment I paid but they never did. I have also tried to contact them over the phone since them but there is an answering machine and they don't call me back.

Per proof of payment & account notes from ***, payment made in march when the collection agency first made me aware of the account. At that time, *** stated it was resolved and would notify the collection agency. However, this agency reported this account in August to all 3 credit reports as an outstanding payment/unpaid. The collection agency doesn't show payment made despite *** notes and my proof. I called *** twice again and both times were told per their notes, payment was made and I just needed to tell collection agency. I made calls to the collection agency and was instructed to fax a copy of the check to the collection agency but they reported that it will take "awhile" for *** to resolve and respond to the collection agency. I faxed my checks to ***. This is now showing on my credit report and is causing complications with a house purchase and has greatly brought down my score (I have NOTHING else neg on my credit report). I am not getting and assistance or resolution on THEIR mistake and this is now greatly impacting me.

This business refuses to check the validity of this account which is in fact invalid and not correct at all I've called almost every day for the past two weeks with no resolution and the buainess refusing to work with me on resolving the issue. No more phone calls unless it is going to be accompanied by a resolution in writting ASAP

I had lab work done at my local hospital. The lab (careint) that processed the blood submitted the bill to the incorrect insurance. My correct insurance was on file with the hospital, but the lab made a mistake when submitting the claim, and submitted to the wrong insurance company. The lab then sent the bill to collections. (Professional Finance Inc) I spent hours on the phone with the Lab and the insurance company. The lab finally submitted the claim to the correct insurance company after many incorrect and inept attempts. The claim was denied because the lab failed to submit the claim within the required time limit. When I subsequently contacted the insurance company, they were willing to still pay the claim after the fact, but the lab failed to ever resubmit the claim since they had written if off. This item still remains on my credit report and the credit reporting companies will not remove it though I have disputed this item. I contacted Professional Finance and they were unwilling to do any investigation to validate the accuracy of my claims - nor contact the insurance company, nor contact the lab. This is negatively impacting my credit history as an invalid debt, and the Professional Finance company cannot verify this is indeed my debt.

I am writing in regards to an unknown medical bill in the amount of $146.00, that is currently placed on my *** credit report from Professional Finance. I have no knowledge of this medical bill, nor the company it is associated with. On 2/21, I sent out a Certified VALIDATION letter in regards to the bill, it is now 5/25 and I have yet to receive any type of response.

Professional Finance Co. did NOT provide me a HIPAA release that releases my medical information to them, therefore by providing such information they are in VIOLATION of my HIPAA rights. I am proceeding with legal action as prescribed by law against the above-named original creditor/collection agency should this item not be deleted within the required time allowed by law. I will seek every legal remedy available to me and file suit against the credit bureau responsible for reporting this violation.