PCHub
reviews and complaints

I had a really good time buying a dell adapter from PCHub. The first time they sent it to me through the Post, it got lost by the Postal department. But they didn't leave me hanging! They quickly sent me another one through Aramex Courier, which got to me in no time! Their emails were really helpful and they replied quickly. And the product was in perfect condition when I got it. I would definitely recommend buying from them without any worries.

I bought some stuff from PCHub and paid online. I was expecting my payment to be verified in less than a day, but it took them three whole days to do it. That's not cool, man. Their customer service is pretty bad too. I tried to contact them through messenger and their contact numbers, but it was like talking to a brick wall. I couldn't get through to anyone.

But you know what? The prices are pretty good. I mean, compared to other stores, they're definitely on the cheaper side. So if you're willing to put up with some shoddy customer service and a slow payment verification process, then maybe PCHub is the place for you. Just don't expect to get any help if something goes wrong.

I recently had the pleasure of contacting PCHub via email and I must say, I was impressed with their customer service. The person who responded to my inquiries was always prompt, polite, and knowledgeable about their products. They spoke in a clear and concise manner, making it easy for me to understand what they were saying.

One thing that really stood out to me was the variety of products available in their catalogues. I was able to find some very rare items that I had been searching for, even with international markings. This made it a great place to have a first-hand look at some unique products that I couldn't find anywhere else.

I know that there are some negative comments out there about PCHub, but I can confidently say that they proved them wrong. I had a great experience with their store and would highly recommend them to anyone looking for quality products and excellent customer service.

When it comes to product shipping, PCHub also gets top marks from me. My order arrived in a timely manner and was well-packaged to ensure that everything arrived in perfect condition. Overall, I am very satisfied with my experience with PCHub and will definitely be a returning customer in the future.

This establishment is owned and operated by a single individual, Dan. Unfortunately, Dan has a reputation for being less than trustworthy and has been known to damage customers' goods while attempting to rip them off. He lacks the necessary skills to perform repairs competently and has been known to sell second-hand items as new.

I recently brought my PC to Dan's shop for a simple repair, but was met with a cash-only policy. After agreeing to the terms, Dan proceeded to repair my PC with a second-hand part that failed within 24 hours. When I returned to the shop to request a fix, Dan refused to make good on his shoddy workmanship.

To add insult to injury, Dan also used a second-hand screen that did not fit my laptop and overcharged me for the entire process. As a result of his negligence, my laptop suffered significant damage.

In conclusion, I strongly advise against patronizing this establishment. Dan's lack of professionalism and disregard for his customers' property is unacceptable.

I got this ASUS gaming laptop and the fan went kaput. I took it to the repair shop and they told me that all their suppliers were out of stock. But then they told me about this place called PCHub that had a used fan at a sweet price.

I was like, "Ugh, I don't wanna deal with ordering stuff online." But the repair shop said I had no choice. So I went to PCHub's website and saw that they were based in Singapore. I was like, "What the heck, mate? That's so far away!" But I took a chance and ordered the fan.

And you know what? It arrived at my doorstep in just a week! I couldn't even tell that it was used. I was so stoked! And then I checked out their website some more and saw that they had all sorts of computer parts and accessories. It was like a tech nerd's paradise!

So yeah, I can definitely recommend PCHub. They came through for me when I needed them the most. And who knows, maybe they'll come through for you too!

I was in dire need of a fan for my old laptop, and I stumbled upon PCHub (pchub.com) as the only place that had it in stock. I was a bit hesitant to purchase from them because of some negative reviews and their website looking a bit sketchy, but I had no other option.

To my surprise, I found out that due to the pandemic, they no longer offer free shipping. I had to pay 20 euros for shipping, which they only informed me of after I had already paid for the product. It was a bit frustrating, but I understood the situation.

It took a while for the product to arrive, about 6 weeks from the moment I placed the order. However, when it finally arrived, I was pleased to see that the laptop fan worked great and looked brand new. If it was used, it was cleaned perfectly.

Overall, I had a decent experience with PCHub. While the shipping cost and wait time were a bit of a hassle, I was happy to find the product I needed and it worked perfectly. I would recommend PCHub to others who are in need of hard-to-find computer parts.

I recently made a purchase on PCHub's website, pchub.com, for a new LCD Rear case for my laptop. However, I received an email from their customer care department informing me that they only had a few pieces left, but unfortunately, they were scratched. I was given three options to choose from: I could either receive the scratched LCD casing within 24 hours once I confirmed my order, wait for three weeks until new stock arrived, or cancel my order altogether.

After considering my options, I decided to wait for three weeks for the new stock to arrive. I was pleased to receive an email from the company after three weeks, confirming that they had new stock available. However, due to the ongoing Coronavirus crisis, I had to wait an additional two months before I finally received my order.

Despite the delay, I am grateful to PCHub for their excellent customer service and for keeping me informed throughout the entire process. I appreciate their honesty in informing me about the scratched product and giving me options to choose from. I also appreciate their efforts to keep me updated on the status of my order, especially during these challenging times.

Overall, I am satisfied with my experience with PCHub and would recommend them to anyone looking for quality computer parts and accessories. Thank you, PCHub, for your excellent service and for helping me get the parts I needed for my laptop.

So, I recently made an order on Pchub.com and let me tell you, it was not a smooth experience. After I placed my order, I received an email saying that I would be able to log into my account to check the status of my order, find the tracking number, and print an updated invoice if needed. However, when I tried to fill out any information fields, they just reverted back to empty fields after I hit save. This was frustrating as I wanted to make sure all my information was correct.

To make matters worse, my credit card was charged immediately and I didn't receive any reply from the company. I should have read the reviews before using this company, but I was desperate to find a specific part that was hard to find anywhere else. It seems like they know this and list items, but then make it difficult for customers to actually receive their orders. Maybe they do this so they can invest the pool of money and make more before eventually returning the money when the credit card company requests a return.

Overall, I would highly recommend avoiding this company. It's just not worth the hassle and frustration. There are plenty of other companies out there that offer better customer service and a smoother ordering process.

I had a really bad experience with PCHub. I would not recommend buying from them. They sell items that are used, but they don't tell you that until you scroll down the page and read the small print. It's really misleading. They also give short dates, but they don't tell you that it's just for processing time. It takes weeks for your item to arrive. Don't expect it to come in 3 to 5 days like they say.

I thought I was buying from an American wholesaler, but it turns out they're based in Singapore. I didn't think that was a bad thing, but when my item arrived, it was from Hong Kong. I don't like it when companies hide their real location to look legitimate. It's not fair to the customers.

When I buy something online, I don't want to have to search the website to find out if I'm going to be ripped off. It's not the way we do business over here. I think they should only be allowed to trade within their own borders.

Overall, I would say that you should stay away from PCHub. They're not a good company to buy from.

Hey guys,

I just had to share my terrible experience with PCHub.com. I was searching for a replacement CPU fan for my Asus K401 laptop as it was making strange noises while spinning. I tried to clean it out, but it was still making noise. I found the exact same part number on PCHub.com, and they claimed it was new and original, so I decided to make the purchase. Since I needed the replacement fan urgently, I opted for DHL Express shipping, which I paid for.

The expected processing and delivery duration were as follows:

PCHub.com Processing Time upon payment received: 1 to 3 working days
DHL Express Shipping Duration: 4-6 working days

However, after paying for both the item and DHL express shipping, I received the worst after-sales customer service ever from PCHub.com! They have an office number listed on their website, but calling that number is useless as it seems like that number is disconnected.

Here's what happened:

Aug 24,1.27pm: I made the purchase and received a system-generated confirmation and purchase receipt.

Aug 27,3.33pm: PCHub.com's customer care emailed me to inform me that the item I purchased was no longer available in new condition, but they had a used one. I was given two options:

Option A: Accept the used item, and they would refund me USD $7.
Option B: Cancel the order, and they would make a full refund.

Aug 27,3.56pm: I replied to PCHub.com and informed them that I would accept Option A. Additionally, I told customer care that I needed the item shipped out ASAP as it was already Friday, and I needed the item urgently.

Aug 27,5.31pm: Customer care replied and informed me that they received my option and would ship out my item within two days. I would receive my item in five days from today.

Aug 27,7.14pm: Customer care emailed me to inform that they had found a new fan for the item I ordered from another source. The item would be shipped out next Monday and would be shipped from Shenzhen to Hong Kong. From Hong Kong, DHL would take over to ship to Singapore.

Aug 27,7.25pm: I replied to customer care and thanked them for the update. I also informed them to hurry and get the item packaged and ready for shipment. I reiterated in bold words that I needed the item urgently; otherwise, I wouldn't have chosen the DHL Express shipping option. I also highlighted to them that my item should be picked up by the courier in Shenzhen early morning on Aug 30 at 8 am.

Aug 28,4.49pm: Customer care replied that they acknowledged and noted all my points made in my email reply on Aug 27,7.25pm.

Aug 30,7.12am: I emailed customer care to inquire if my item had been picked up by the Shenzhen courier yet. If not, what was the scheduled time for pick up by the courier in Shenzhen.

Aug 30,5.11pm: Since I received no response from PCHub.com for ten hours, I sent another email to customer care informing them that I had not received any updates and needed to know where my item was.

Aug 30,6.10pm: Customer care finally responded and emailed me to inform me that my item was on the way and that it was shipped out that day.

Aug 30,9.30pm: I replied to customer care informing them that I was extremely disappointed with the after-sales service I was receiving and the lack of and slow response and updates of my order item. I included three very basic and specific questions that I needed answers to:

1. What time did the courier in Shenzhen pick up my item for shipment to Hong Kong?
2. What is the tracking number of my item from Shenzhen to Hong Kong?
3. Where is the exact location of my item now?

Aug 31,1.12pm: Customer care replied and informed me that my item had just reached Hong Kong. They also informed me that they were unable to respond promptly to the questions I raised. Additionally, there could be additional delays on the shipment as well. Since PCHub.com was unable to provide me with satisfactory customer service, they canceled my order and made a full refund.

Throughout all my email correspondence with PCHub.com, I never typed any words in caps, nor were any of my emails aggressive. All my emails' words and tone to PCHub.com were professional.

I am utterly upset and disappointed with PCHub.com mainly for the following reasons:

1. As I highlighted to PCHub.com about the urgent need for my item, they did not provide prompt updates and responses to me, especially on Aug 30, where they took 11 hours to update me.

2. My request to know where my item was from my email to customer care on Aug 30,5.11pm, and the three very basic questions from my email to them on Aug 30,9.30pm, I am extremely disappointed that they could not provide me with precise answers to those basic questions. I am also surprised that after the courier in Shenzhen picked up the package en-route to Hong Kong, PCHub.com was not able to provide the tracking number. This means that if the package is lost during transit from Shenzhen to Hong Kong, PCHub.com will have no clue about it!

3. They went ahead to cancel my order without checking with me first if I wanted to cancel. This is extremely ridiculous and totally unprofessional! What puzzles me is since the item had already arrived in Hong Kong, they should have continued its transit instead of "taking the initiative" to cancel it.

My overall experience with PCHub.com from this incident tells me never to look at them again if I ever need any laptop parts. I implore anyone who reads my above experience to steer clear of PCHub.com too.

I was so excited to get my new speakers from PCHub, but when they arrived, they were broken! I was so disappointed. I tried emailing them to see if they could help me out, but I haven't heard back from them yet. It's been weeks! I don't think I'll ever buy anything from them again. It's just not worth the hassle. I wish I had read some reviews before I made my purchase. Maybe then I would have known to stay away. But now I'm stuck with these broken speakers and no way to get my money back. It's such a shame. I was really looking forward to using them. Oh well, I guess I'll just have to find another place to buy my electronics from now on.

So, I ordered a part from PCHub and when it arrived, it was broken. I was pretty bummed out about it, but I figured I could just follow their instructions on their website to return it. However, I didn't hear anything back from them at all. It's a real shame because I was really excited about getting that part and now I'm out of luck. I wouldn't recommend using PCHub if you're looking for reliable service.

pchub.com is a website that sells computer parts and accessories. I ordered some items from them and was disappointed with the shipping time. It took more than 3 months for my order to arrive in the Netherlands. I understand that international shipping can take longer, but this was excessive.

When I contacted customer service to inquire about the delay, they were not helpful. They changed the amount of time they had originally promised from days to working days, which made the delay seem less significant. I felt like they were trying to downplay the issue and make it seem like it wasn't a big deal.

To make matters worse, the customer service representative I spoke with was rude. They seemed annoyed that I was asking about the delay and didn't offer any solutions or apologies. I was disappointed with the way they handled the situation and felt like they didn't care about my experience as a customer.

Overall, I would not recommend pchub.com based on my experience. The shipping time was unacceptable and the customer service was poor. If you're looking for computer parts and accessories, I would suggest looking elsewhere.

So, I was browsing the internet for a new processor and stumbled upon PCHub. I was excited to find what I was looking for, but to my dismay, they only sell processors with a motherboard bundle. I was a bit disappointed, but I thought I'd give it a try and see what they had to offer.

I decided to inquire about their bundle and requested a quotation. However, I was surprised to see that there was a 500 pesos service fee included in the price. I was a bit taken aback by this, and it made me reconsider my purchase.

I understand that businesses need to make a profit, but I feel like this service fee was a bit excessive. I was only looking for a processor, and I didn't need any additional services. It would have been nice if they offered a processor-only option without any additional fees.

Overall, my experience with PCHub was a bit disappointing. While they have a good selection of products, their pricing and service fees could use some improvement. I hope they take this feedback into consideration and make some changes to better serve their customers.

I bought a DVR power supply from PCHub (pchub.com) a while back. It was working fine for a few months, but then it suddenly stopped working. I was pretty bummed out about it, so I decided to reach out to their customer service and sales departments to see if they could help me out.

Unfortunately, I never received a response from either department. I tried contacting them multiple times, but it seemed like they just didn't care about my issue. It was really frustrating and disappointing to experience such terrible customer service.

Overall, I wouldn't recommend PCHub based on my experience. It's important to have a company that stands behind their products and provides good customer service, and unfortunately, PCHub didn't deliver on either of those fronts. If you're looking for a reliable and trustworthy company to purchase from, I would suggest looking elsewhere.

It's been a whole two weeks and still no response or refund from PCHub. I'm starting to get really frustrated with this website. I mean, come on, how hard is it to give me my money back? I think PCHub should be taken off the market to protect other buyers from going through the same thing.

I'm going to have to find another way to get my money back because this is just ridiculous. I'll keep updating everyone weekly so you all know what's going on with my refund. Hopefully, I'll have some good news soon.

So, I bought some fans from PCHub and I gotta say, I'm pretty disappointed. Out of the 15 fans I got, only 3 of them were wired up right. The other 12 were all messed up and didn't work at all. And to top it off, these fans didn't even seem brand new. I could tell they had been used before and then reconditioned or something.

I've been trying to get in touch with PCHub to sort this out, but it's been a real struggle. I've sent a bunch of emails to their customer service address, but haven't heard anything back. And when I tried to request a return on their website, I didn't get any response there either.

Honestly, this whole experience has been a real bummer. I was hoping to get some good fans for my computer, but instead I got a bunch of duds. And now I can't even get anyone from PCHub to help me out. I wouldn't recommend buying from them if you're looking for reliable products and good customer service.

So, I recently made a purchase from PCHub (pchub.com) and let me tell you, it was not a great experience. I ordered some IMAX 3D glasses, hoping to have a great time at the movies. However, when I got to the cinema, the glasses didn't work at all! I was so disappointed and frustrated.

When I contacted PCHub about the issue, they told me that I would have to return the glasses at my own expense if I wanted any kind of credit. I couldn't believe it! On top of that, they charged me for shipping when their website clearly stated that shipping was free. What a rip-off!

I should have known better than to go for their low prices. It's obvious that their products don't work properly. I would advise anyone thinking of buying from PCHub to run in the opposite direction. Don't make the same mistake I did!

So, I gotta say, I'm not too thrilled with my experience with PCHub. At first, they were pretty responsive to my emails, but once I paid for my order, it's like they fell off the face of the earth. I've been trying to get in touch with them for weeks now, but their phone lines are always disconnected. What's up with that?

To make matters worse, they created a courier chit for my order, but it's been almost a month and I still haven't received my part. I'm starting to worry that they might be trying to pull a fast one on me. I mean, I really hope not, but it's hard not to be suspicious when they're being so unresponsive.

Honestly, I would think twice before placing an order with PCHub. I don't want to jump to conclusions, but my experience with them has been pretty frustrating so far. I just hope that they come through and deliver my part soon. (My order# ***)

I gotta say, I agree with the other folks who've left reviews here. PCHub's customer service is pretty terrible, and their delivery service is even worse. I mean, seriously, what's up with that tracking info? It's almost useless, with changes to the delivery date happening all the time. And when I reached out to their customer service team, they told me that they don't even track the shipment because it's free delivery. What kind of nonsense is that?

To make matters worse, it can take up to 60 days for your order to arrive. I mean, come on. If I had known that, I would have gone somewhere else to buy what I needed. It's just not worth the aggravation.

So, if you're thinking about buying something from PCHub, I'd say proceed with caution. You might save a few bucks, but it's not worth the headache.