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Old Navy

Old Navy Canada Customer Service,13153 Coleraine Dr.,Bolton, ON L7E 3B6,Canada
United States
Customer Care
Phone: 1.800.653.6289
 
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Old Navy Complaints & Reviews

Old Navy - coupon

Posted: 2014-11-30 by    T@whittier
Complaint Rating:  0 % with 1 votes
Nov.30 I have shopped at Old Navy for a decade, I had a 10$ reward that expired today & I went in a hurry tonight to use the reward I had only cash on me, no wallet . Ariel the manager I spoke to said I have to pay with my Old Navy card and could not take cash. Old Navy that is not right that...
Complaint comments Comments Complaint country United States Complaint category Clothing, Shoes & Acc

Old Navy / Jeans - Damaged / Tampered

Posted: 2014-08-21 by    angry19s
Complaint Rating:  0 % with 0 votes
My mother bought a pair of jeans from old navy ( $19 sale), she asked me her daughter to purchase her another pair which indeed intended to the next day.Day later I did, searching for her size being 12 LONG, i scanned scanned and scanned.

Finally finding a pair that said 12 long...
Complaint comments Comments Complaint country United States Complaint category Clothing, Shoes & Acc

Old Navy - Massachusetts, Plymouth - Coupon adjustment

Posted: 2013-09-10 by    Dody1
Complaint Rating:  0 % with 0 votes
Purchased well over $100 of merchandise at Old Navy, Plymouth, ma - forgot $30 off coupon. Sales slip was sent home w/son to NC, Went back to store following week with credit card and coupon to have transaction recalled and coupon applied. Manager, Lindsay, said the receipt was needed. So left,...
Complaint comments Comments Complaint country United States, Massachusetts, Plymouth Complaint category Clothing, Shoes & Acc

Old Navy - loudness of employees

Posted: 2013-09-05 by    chocturtle
Complaint Rating:  0 % with 1 votes
Went shopping at old navy today and spent close to $70. While shopping they were taking donations for kids with cancer which is very nice, however there were two loud employees screaming at the top of their lungs asking for donations. By the time I left between the loud music and employees yelling...
Complaint comments Comments Complaint country United States Complaint category Employees

Old Navy (Erin Mills Town Centre) - Ontario, Mississauga - Bad Service

Posted: 2013-07-23 by    SassyKelz
Complaint Rating:  0 % with 0 votes
I was at Old Navy on there 30% off the whole store sale (unintentional) I wanted to buy a Blue Jays shirt and I saw a pair of pants on clearance for $10 that I wanted. The line up was huge and I decided to just wait in line since that wasn't a big deal. After waiting 15 minutes, I see the...
Complaint comments Comments Complaint country Canada, Ontario, Mississauga Complaint category Clothing, Shoes & Acc

Old Navy - Georgia, Savannah - Destroyed Store

Posted: 2013-07-04 by    Cdees
Complaint Rating:  0 % with 0 votes
I went to the Oglethorpe Mall Old Navy to buy shorts since they were having 30% off for July 4th. I got there before the store opened. When the gates were raised and the waiting customers were allowed to walk in I was shocked. The store was a reck! I worked retail for 8 years and was never allowed...
Complaint comments Comments Complaint country United States, Georgia, Savannah Complaint category Clothing, Shoes & Acc

Ge Money Bank - Old Navy - Georgia - LATE FEES

Posted: 2013-04-29 by    TUBLEU16
Complaint Rating:  0 % with 0 votes
My monthly payment started out to be payment was $72.00. My payment was short by $2.00 and Old Navy charged me late fees and kept charging me a late fees of $25.00 and over the limit charges. They now have me owing $170.00. This is an outrage !!! I have an impecable payment history (no lates...
Complaint comments Comments Complaint country United States, Georgia Complaint category Credit Cards

Old Navy - California, San Francisco - Tuesday - discount day of 10%

Posted: 2013-04-17 by    Not a Happy Cstomer
Complaint Rating:  0 % with 0 votes
On Tuesdays when you use your Old Navy credit card, you will get 10% off.
So when I purchased something yesterday (Tuesday), I noticed that night that I wasn't given the 10% discount.
I returned to the store the next day inquiring why I did not get the discount.
The...
Complaint comments Comments Complaint country United States, California, San Francisco Complaint category Clothing, Shoes & Acc

Old Navy - Credit Card

Posted: 2013-02-22 by    Mshell
Complaint Rating:  0 % with 0 votes
I have several complaints about this credit card. First of all, I signed up by accident. I was asked if I wanted an Old Navy card, and I specifically asked if it was a credit card and was told that it wasn't. Well when I got it I ended up using it. Which brings me to my second complaint,...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

Old Navy - California, Ventura - Customer Service

Posted: 2012-07-02 by    ritz06
Complaint Rating:  100 % with 1 votes
On Saturday 6/30/12 I went to the Old Navy in the Pacific View Mall in Ventura Ca. They had there flip flops on sale for $1.00.I took all 4 of my children with me and they selected the flip flops and other items that they wanted. The line to pay was lengthy and when it was my turn I placed my...
Complaint comments Comments Complaint country United States, California, Ventura Complaint category Clothing, Shoes & Acc

Old Navy - Georgia, Columbus - Return policy

Posted: 2012-01-11 by    aFord1002
Complaint Rating:  100 % with 1 votes
My daughter received some Old Navy cloths for Christmas. They were to small so I went to the store to exchange them, of course they didn't have the same thing in her size. I was then informed by the cashier that I would not be able to exchange it for something different until I received...
Complaint comments Comments Complaint country United States, Georgia, Columbus Complaint category Clothing, Shoes & Acc

Old Navy - Texas, Fort Worth - Misleading Promotions, Bait and Switch Tactics

Posted: 2011-09-20 by    JonG83
Complaint Rating:  0 % with 0 votes
Back in May of this year, I went to a store in Fort Worth, TX and was told by the cashier that my order of less than $20 would be half off if I signed up for an Old Navy visa card. I thought that sounded like a good deal so I said go ahead. Hadn't heard or thought about it since. Fast-forward...
Complaint comments Comments Complaint country United States, Texas, Fort Worth Complaint category Credit Cards

Old Navy / Leggings - Ontario, Toronto - Price

Posted: 2011-08-29 by    vvictoriouss
Complaint Rating:  0 % with 0 votes
I got a 30% off coupon on an entire purchase at old navy. So i went to old navy and got two pairs of leggings. The price was $16 for 2. But when i went to the cashier it rang up as 9.50 each, which was the regular price for 1. So i asked her why it rang up as the price and the sign said it was...
Complaint comments Comments Complaint country Canada, Ontario, Toronto Complaint category Clothing, Shoes & Acc

Old Navy - Bad customer service

Posted: 2011-07-01 by    Jill Higley
Complaint Rating:  100 % with 1 votes
I love the deals and the styles of clothing their stores offer. However, the last few purchases I've made I have noticed that the quality of the clothing is very poor. On three separate garments, I have found holes in the clothing after only one wash and wear. Not just small holes either....
Complaint comments Comments Complaint country United States Complaint category Products & Services

Old Navy - Unprofessional attire

Posted: 2011-06-19 by    Jhudge
Complaint Rating:  0 % with 1 votes
Wife went into Old Navy in Ft Smith Ark with my children. Purchased some clothes?. The associate checking out customers was wearing a shirt that said "SHHH, don't tell anyone that I'm a lesbion"|. Wife did not say anything, just paid and left;. When she got to the car my...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Old Navy - Georgia, Buchanan - Price

Posted: 2011-06-15 by    HHardin
Complaint Rating:  100 % with 1 votes
I saw a skirt that I loved on my aunt, it was a jersey knee length skirt, and I asked her where she got it and she said Old Navy. I was so excited because I love old navy. I got online and found my skirts for $15.00, but because my family is on a budget I wanted to save the shipping money. I...
Complaint comments Comments Complaint country United States, Georgia, Buchanan Complaint category Clothing, Shoes & Acc

Old Navy - Michigan, Holland - Returns

Posted: 2011-06-05 by    Netgirl
Complaint Rating:  75 % with 4 votes
I bought a pair of flip flops for my daughter last weekend and the first day she wore them the layer of rubber wore off on the top where her feet rubbed on them. I brought them back along with the receipt and was told that Old Navy's policy was to only take back items that are not obviously...
Complaint comments Comments Complaint country United States, Michigan, Holland Complaint category Clothing, Shoes & Acc

Old Navy - Store policies suck!

Posted: 2011-04-26 by    Thaelfster
Complaint Rating:  100 % with 3 votes
I was informed that Old Navy's employee policies are that the employees are not allowed to stop shoplifters, nor call the police when they see shoplifting taking place, even if someone leaves the store with a bagful of merchandise. This is ridiculous, but if Old Navy likes being robbed...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Old Navy - Poor customer service

Posted: 2011-04-18 by    Sado
Complaint Rating:  100 % with 2 votes
The worst customer service provided by sales associate named Long. She was extremely rude, unprofessional and mean. When being served by really nice sales associate on the check out, she intruded and got involved in the dispute, although no one even asked her to do so. Then she started giving...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Old Navy - Washington, Vancouver - Store was not open as advertised

Posted:    pinkvanilla0119
Complaint Rating:  0 % with 0 votes
Old Navy advertised they would be opening at 12am November 25 at Westfield Shoppingtown Center in Vancouver WA. I arrived at midnight and the doors were locked. There were other people also trying to get into the mall. We all stood outside at the locked doors until the Security Guard came. He...
Complaint comments Comments Complaint country United States, Washington, Vancouver Complaint category Clothing, Shoes & Acc

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