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Do not buy. Do not buy. We bought a wedding dress from them and am very angry. The dress didn't look like the picture at all. The materials was very heavy and thick, making anyone wearing it look fat. Customer service was terrible — couldn't return dress even when we offered to pay shipping. Worse customer service — if you can even reach them. They don't answer emails / phone calls.
The complaint has been investigated and resolved to the customer’s satisfaction.
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I disagree with Jag1975. I purchased a dress from milanoo and they sent me the dress in the wrong colour. They would not issue a refund and promised to send me a repalcement dress and guess what it never arrived.
I also bought from Milanoo.com. Same story, budget wedding, and I couln't justify paying over $100 for a dress that I would wear for no more than 5 hours. I paid $109 for my wedding dress including shipping.
The dress I chose from Milanoo I expected to be constructed in a heavy fabric, it was, and I am happy with that. It seems to be a great quality. Stitching is all there, fabric color is nice (I chose ivory, very light off-white instead of the ugly yellowish colors I was afraid of) it is even lined (which if anywhere I expected skimping, it would be there). I did the custom size option, and the dress fits like a glove.
the dress is not 100% like the picture, but really, pictures are very deceiving. I am still very happy with it...and as the last poster already said, it is close enough for me!
I wil be ordering from Milanoo.com again.
I have to disagree. I purchased a dress on Milanoo.com against my better judgement. But for the price, it was worth a risk. The dress came and it's beautifully constructed. Taffeta IS a heavy fabric, so if you're not into heavy fabrics, look for another style of dress. The dress came exactly within the time frame they said it would and the measurements were exact to sizing on website. I brought my dress to a seamstress friend to be altered and she couldn't believe it.
The dress you get may not be 100% exactly the same as the picture, it's true. But it's a very close match and a well made garment. And if you're a budget conscious bride, it's definitely worth a look. Spend the time to read descriptions and really pick a dress that's for you.
Sorry to the other person who had issues. I'm just saying, i'm thrilled. This site saved me more than $500!