Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
Microsoft Corporation Logo

Microsoft Corporation Customer Care Service

Microsoft Corporation

One Microsoft Way
United States - WA98052-7329

Customer Support Phone Numbers


Microsoft Corporation Complaints & Reviews

Microsoft Corporation / Windows 10 upgrade removed OS from tablet

Richard Tracy on Nov 25, 2016
When I upgraded to Windows 10 using he Microsoft link provided, my entire OS disappeared. Now I have no OS on my Surface Pro. How I do get my OS back? Is this a scam to get people to buy Windows again and again? If Microsoft's system removed it from a Microsoft tablet, should Microsoft pay...

Microsoft Corporation / Internet scammers

I previously have been scammed by a company claiming to be a Microsoft Corporation virus eliminator. They claimed that they were a licensed contracted company that will eliminate and prevent the virus that my computer had contacted and that they were the only company that could once and for...

Microsoftstore.com / No refund

Liam on Nov 11, 2016
I have purchased a laptop from MicrosoftStore and it was nothing like I expected. Laptop was very slow and did not work properly, so I decided to return it for a refund. I went back to the store and they took it back and said that it will take two weeks for them to process my refund. Two...

Microsoft Corporation / White xbox 360

FROSTBITE4520 on Nov 8, 2016
I have the white version of the Xbox 360 and i like to turn all 360's side ways which is one of two proper ways to sit them and when i did i inserted my GTA V(5) and closed the tray and the red ring of death came on and the xbox started grinding a deep thick ring around my game and when i...

Randy L. Reitz / Fraudulent billing

Randy Reitz on Oct 25, 2016
my credit card has two items listed on the billing and I can find no purchase associated for those amounts. Trans action date 10/10 ref # 8133 Microsoft *store Bills.ms.net WA in the amount of $423.94 and Trans action date 10/12 ref # 8911 Microsoft *store Bill.ms.net. WA in the amount of...

Microsoft Corporation / Security charges/lack of interest in customer comments

Pastor Anthony on Oct 7, 2016
Twice now I have received emails alerting me that my Microsoft account was under some kind of attack. Twice in 18 months I put my debit card out there for you at 300.00 per transaction. Yet my 3 year protection never happened. I just had to purchase McAfee. What did my 600.00 get me? I've...

Microsoft / Windows 10

Mack Ogilvie on Aug 24, 2016
Windows 10 is slow & provides only partial use of other sites through its apps. But it is the only show in town (Monopoly!!!) I tried watching a news video through windows 10 own news selection (Selection is bogus because it only runs 'progressive" oriented news not balanced or fair) adobe...

Microsoft / Auto upgrade from microsoft 7 to 10 didn't go thru and internet won't connect now

suzy putman on Aug 22, 2016
Computer attempted to update from Windows 7 to 10 around July 15, 2016 and it is now August 22, 2016. I called on Saturday 8/20/2016 and spoke with someone named Janet. She did not know how to help after 1 hour on the phone and said someone would call me on Monday 8/22/2016. I have a case...

Microsoft Corporation / Windows 10

JohnnieHollywood on Jul 17, 2016
Dear Microsucks, For perhaps months I refused the free upgrade to windows 10. My windows 7 worked fine and I was happy. I did NOT want Windows 10. Then I fell asleep one night with my computer on, and woke up to Windows 10 downloaded onto my laptop WITHOUT my permission. Since then, I...

Microsoft / Upgrade to Windows 10 from Windows 7 - It caused my HP Touchsmart to crash.

Lemuel Villanueva on May 15, 2016
May 14, 2016 Microsoft Corporation Legal Department Fax: RE: Upgrade from Windows 7 to Windows 10 causing my HP Personal Computer to Crash Dear Sir/Ms.: Yesterday, I completed the conversion to Windows 10 from Windows 7 in my HP Personal Compute after several months of waiting to make...

Microsoft Windows / I want my Windows 7 back!!

Lacrice_ld on Apr 4, 2016
I had Windows 7 on my PC and then I decided to try Windows 10. It took forever to upgrade my PC and when the installation was finished I thought that everything was ok. But then I noticed that Windows 10 is extremely slow, It takes several minutes to load a page or do anything. Then I...

Microsoft Windows / Windows 10 is terrible! Almost broke my laptop!

David on Mar 29, 2016
Recently I noticed this Windows 10 option and it was said it was free! I was so excited and clicked the button. Then my computer started to install some new software and updated till Windows 10. Then it told me that I have to use my product key to activate it! What?? I wanted to go back to...

Microsoft / MSN Account

Reviewer88419 on Feb 14, 2016
Customer Service Over the past years I've had a account with MSN and then they wiped my dial up account out then wanted to charge me 10 times as much to have a dial up account even though the account was only charged when I had to use dial up now they say do this or do that and none of...

Microsoft Corporation / Groove Music

Natalie_Cox_ on Feb 5, 2016
I am an already pirated professionally recorded BMI registered songwriter-- I was checking MY website to see what I can do to IMPROVE it- I checked a link and it came up Microsoft Groove. What happened next is that Microsoft Groove HIGH JACKED two recording tests of Audacity from my...

Microsoft Corporation / Microsoft Solitaire Collection: Microsoft ruined a once great game

Reviewer17238 on Jan 12, 2016
On my old Windows computers (Windows 8, 7, XP), Microsoft solitaire was the best! No ads, no registration, etc. Now they want you to upgrade to Microsoft premium Solitaire if you want no ads. They even tried to make me sign up for Xbox. I don't want that! I miss the old solitaire. I am...

Microsoft Corporation / unauthorized credit card charges

Pamela Gerhart on Dec 22, 2015
The dates and the charges are as follows: 09/11/15 $21.44, 10/06/15 $20.37, 11/10/15 $4.28, 12/08/15 $6.42, 12/14/15 $16.08, 12/20/15$5.35 $1.06 $2.13 $3.21, 12/21/15 $4.28 charge pending. These are the dates and amounts that are on my Visa credit card without my authorization. I ask that...

Microsoft Corporation / unknown charge

Reviewer59600 on Dec 18, 2015
he charge microsoft mysterious 39 4 charge from nowhere was first reported Dec 18, 2015. microsoft mysterious 39 4 charge from nowhere charge has been reported as unauthorized by 95 users, 25 users recognized the charge as safe. Help other potential victims by sharing any available information about microsoft mysterious 39 4 charge from nowhere.

Microsoft Corporation / Unauthorised credit card payment

Reviewer73094 on Dec 17, 2015
16 December 2015, 5.31AM AEST $124.20 charged to my credit card. I rang Microsoft at 1.23pm 17 December to query charges and was told that the charges relate to ingame purchases for a FIFA game on an XBOX. I do not own an XBOX or a FIFA game. They were not able to tell me any account...

Microsoft / Email from General Manager, Public/ Online Sector UK Derrick McCourt

Debbie Fisher on Dec 16, 2015
This email states that I have won 845, 000.00 GBP in an Online Microsoft Award 2015. It also asks me to provide my personal details and not to tell anyone else about this to avoid the draw being void. I live in Australia and am sick and tired of these spam mails. It also includes a photo...

Microsoft Corporation / Hotmail/email

Reviewer95106 on Nov 30, 2015
renevarc2@hotmail.com, password "2006caddy", "It looks like somebody may be using your account" FOR MONTHS! And, nobody is using my account! I just did not logout properly! Recovery failed MULTIPLE TIMES; new account creations, that I NEVER WANTED, FAILED TOO! HORRIBLE Customer Care/Support/ CARE, MICROSOFT!!!

Contact Us


Cell Phones - A False Sense Of Security
Cell Phones - A False Sense Of Security
more videos More Videos

Reply to