Latest Reviews and Complaints
Microsoft rewards
Since 22 September, I have been having trouble with my Microsoft Rewards account. Sometimes, I can't earn points. Now I can't even redeem them. Their bots accuse me of "unusual search activity" and I'm not alone here. I get the same response from them and no solution. I can't just quit after all my trouble. It's the only way I can afford amazon.com. They...
Read full complaintSometimes people do not appreciate how easy life is
Sometimes people do not appreciate how easy life is with Windows, propably with time go, someone will make something like this. But why we have to wait? I learned about computers with Windows
6 Microsoft Reviews
Microsoft’s earns a 2.1-star rating from 6 reviews and 636 complaints, showing that the majority of software users are somewhat dissatisfied with products and services.
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It started with Microsoft Ver. 1 and now we all know
It started with Microsoft Ver. 1 and now we all know it as, Windows 7.
Windows is a Computer Operating System created by Microsoft and it is the System we all know, but not all love. Windows is a very functional OS and has a lot more people using it than any other OS.
You saved tik tok
I gave Microsoft's five stars because they saved Tik Tok for billions of people that live in America and I'm so grateful that they bought tiktok and I'm so happy we're the best company ever you save Tik Tok you save kids happiness Heroes for just going to go crazy thank you guys so much you're literally the best!
Microsoft.com is where you go if you have a problem
Microsoft.com is where you go if you have a problem with your windows based PC or just want to see what the latest and greatest software Microsoft will be putting out to the public in the future or now. You can navigate the site pretty easily and everything is at your disposal. There is a bet that you need to find information about a Microsoft product this site is where to go.
WINDOWS 10
I just have to offer the following review for Microsoft since I've been disappointed with them since Windows 7. I liked Windows 7 but 8 and 8.1 really sucked! This, of course, made me very wary of Windows 10. I finally decided that they couldn't possibly f___ it up more then 8 or 8.1 so I took the plunge! I upgraded to Windows 10 and I can't tell you how pleased I am with it. I should tell you that they allow you to easily return to the version of Windows you're upgrading from for a limited time if you don't like it. This should put your mind at ease if you're sitting on the fence. I don't like Metro as tiles are much slower navigating then the standard start menu. That, of course, is easily rectified by installing Classic Shell. Making Google your search engine and homepage is a breeze and removing Crapware is just as easy! Microsoft, we're friends again!
Stewart C. Hagerman
Member: American Mensa Society
Your customer service is the worst in my opinion
It is odd that we are asked to "Buy American" and when we do, they provide difficult to understand accent customer service from abroad, particularly from India and African regions not because they are tech savvy, it's because labor is cheap!
When we have a problem or product issue and call your customer service line for help and guidance, we can't understand a word of what' most of your customer service agents try to say due to extremely and I mean extremely thick, distinct Indian accent which majority of your employees possess!
What's the matter Microsoft?
Don't you make enough money off of America and Canada Customers alone, in order to provide us with decent customer service that we could at least understand?! By that I mean a toll free number specifically designed for USA and Canadian customers or at least hire more people with light or a fair amount of accents to perform a phone job?! Don't get me wrong, I too have an accent this is not against accents it's against hard to understand accents performing the wrong jobs trying to guide people or the difficult accent to understand.
For God's sake every phone job that I have had before they Interviewed the prospect to ensure they have a good, strong phone voice, are with reasonable accent that everyone could understand!
An accent when subtle or understandable is beautiful but when you can't understand a word they say it becomes very frustrating.
When there is a problem and we get frustrated with your product or service, we don't need to call your customer service line Waits Too Long for someone to pick up and then get more frustrated while struggling to understand what advise the customer service is trying to give us!
I often get MORE Frustrated, hang up and redial/ wait a long time just hoping for someone with less accent would pick up so at least I can understand and BOOM! Another one, equally as annoying as the previous one picks up! If you want to give us good service start screening your phone
Operators in customer service area for a good phone quality voice, making sure they're understandable. That's all!
I bet you would not hire sales people with the thickest, hard to understand accents for the purpose of marketing your products! Won't you show the same courtesy to the people who have already spent hundreds or thousands on your products and need help and shouldn't get frustrated for calling your customer service line.
Hope someone from Microsoft was a decision maker would actually read this comment and take it seriously.
636 Microsoft Complaints
Microsoft 365 – excel, word, snipping tool, support website
Microsoft sabotaged my workflow. I used to rely on hybrid selection in Excel and Word—scattered copy, non-contiguous text, precision formatting. Now those functions are broken. They removed core features, forced Snipping Tool as a workaround, and buried real support behind a cluttered, confusing website. I’m paying for broken tools and corporate arrogance...
Read full complaintPoor customer service/ poor customer relations
So I originally contacted Xbox when my Xbox was first bricked after a system update bricked my console again wiped out my Xbox console but since it was out of warranty that went nowhere so I had to get the BBB involved in order for Xbox to even respond but all or their solutions or what they told me I already done the 2 people I talked to was like here try...
Read full complaintSchedule a tour
Dear Microsoft Support, I am writing to formally file a complaint regarding the extremely poor experience I had with your technical support team. I contacted support and spoke with three different agents, none of whom were able to assist me with my issue. Each time, I was either redirected, disconnected, or left without a solution. Additionally, the...
Read full complaintIs Microsoft Legit?
Microsoft earns a trustworthiness rating of 94%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Microsoft. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Microsoft has received 6 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Microsoft's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Microsoft.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Microsoft.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Microsoft and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Despite a high level of trust, our investigation found issues with Microsoft's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 28% of 6 complaints were resolved.
- We conducted a search on social media and found several negative reviews related to Microsoft. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
PC / laptop
I believe it to be May 2nd / near that date that Microsoft performed an update on my personal PC that I didn't ask for or need. I am a not tech savvy (at all) gen x'r, that enjoys playing a game on this PC (down time). Since this unasked for updating, and after many hours online with Microsoft's Copilot (hours that I can't get back) to no avail. Copilot fed...
Read full complaintThe enforcement team from the xbox
15 day suspension - 12 days remaining Account (5 strikes) Appeal denied Start: 25/8/2025, 17:04 End: 8/9/2025, 21:04 Expiration: 21/2/2026, 16:04 Reason for action This account violated the Community Standards and was subjected to enforcement action. Impact While the current suspension remains active, this account cannot communicate with others, join...
Read full complaintMicrosoft copilot would ask me for human verification on random times including mornings
So on Aug 18, 2025, this morning, when I asked a question about something, I got a human verification for no reason with no exit. The only way to exit is checking if I am a human. But I'm not a bot and nobody's active between 11 PM to 6 AM (on Aug 17, 2025 and many times other times that I'm not active) in my Wi-Fi/IP address and I'm the only one using it...
Read full complaintXbox account
My son was locked out of his Microsoft XBox account for “suspicious activity” toward the end of 2023, and I have since been trying to get the account reactivated. I went through the process of working with CDOC Case Management (who only reached out to me after I posted a complaint on another website, pissedconsumer.com, as my many requests through the...
Read full complaint and 1 commentAll microsoft patent infringements
My name is Deborah Derivas I own the internet and everything internet it is a medical patent. I do not want Outlook to be standard I want spell check, stop the transfer or include spell check. That is direct order you may not make changes to my patents without my approval and that applies universally. The computer and internet are mine and you will not infringe on my patent at all under any circumstances period.
DEBORAH ELAINE DERIVAS, MBA> PHD JD AND MD MANY SCIENTIFIC PHDS AND PATENTS
Claimed loss: patent infringements
Desired outcome: stop your arrogant behavior and reverse patent infringements
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Your concern about including spell check in Outlook is completely valid, and it's important that your intellectual property is protected. It's clear you have worked very hard to achieve your numerous qualifications and patents, and you deserve to have your voice heard and respected.
Hang in there, and I hope Microsoft addresses your concerns promptly. You have the right to protect your innovations and ensure they are used correctly.
Edge/skype
They lock me out of my account, give no reason why, only thing I can think of is because I webcam for a living. I am paying for Microsoft 365 personal every month and I couldn’t cancel it cause I am locked iout of my account. Won’t give me a live person to tell this too, they have a robot telling me to log into my account for customer service, it’s a joke, they want to filter the internet, make believe porn is not on there.
Claimed loss: 25.00
Desired outcome: Leave the filter off search, refund myMoney and apologize, and market their products for mormons
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Microsoft is fueled by greed
If I could give a zero star, I would of chosen it.
About a month ago my Huawei P30 lite did an Android update. After the update, my sons games didn't want to work. So after a lot of research I found out that the games where no longer compatible with the latest Android version. The most common solution was to do a Roll back to the Previous version of Android. The only thing I did not know at the time was that a Roll back actually meant a whole new fresh installation and that my phone will be wiped. At the time I did not know that I needed my gmail password to set up the phone again. For more than 10 years I have been using the same 2 email accounts to recover a password. I used gmail to recover my Hotmail and Hotmail to recover gmail. Unfortunately I didnt know this and then my phone was locked. In the past, whenever I did a factory reset on any of my Android devices it was resetting the phone to its original factory state. Now, because of all the phone theft, google thought they where very clever and introduced a security measure. If you reset your phone, the only way to get back into it, is to use the last gmail account password that was linked to the device. So that was it, my phone was blocked. It costed me to take it to the local cellphone shop to get that rubbish removed. After sitting without my phone for 2 weeks, I got it back. But now I sit and I dont know what the 2 password are. I have tried contacting microsoft about it, but microsoft is completely useless! They want money to help me to get my account back. When I told them I wont pay for someone to make a few clicks, microsofts call centre agent came up with the lie and said that they cant help me and that I must recover my password with the forget password option. This I have tried over and over and over until I was blue in the face. Every time microsofts stupid bot told me that unfortunately I havent given them enough information to prove it my account. I told the [censored]s by microsoft that my hotmail account has been linked to my facebook profile for more than a decade and common sense dictates that if I was able to link it to my facebook profile, I should of had access to the hotmail account to be able to link it to my facebook account. BUT like all big companies, microsofts greed always wins and they are not interrested in helping people. I really wish there was alternatives to microsoft and google. These companies buy up everyones ideas and small tech companies and add it to their umbrella of GREED! They cant write their own software, so they buy up small companies. Then they automate everything because they are too cowardly to talk to the public. They can spy on everyone, like criminals in the night, but they have no backbones to listen to the people who are forced to use their software, because there is currently no alternatives. They have the whole world in a choke hold, forcing everyone to use their software, FULL OF SPYWARE, and no one can do anything to take them on, because of their billion dollar company status. YOU SUCK GOOGLE AND MICROSOFT!
I have also exhausted all the same options with trying to retrieve my gmail password, but was not able to. In more than a decade, when I migrated from one phone to another phone, I used the 2 accounts to retrieve the passwords and then linked them again to the new phones. You suck Google! Changing security features and then not making it public. I am sure a lot of people has lost accounts this way.
The main reason why I am so upset is because I have 4 children who I love very much and all of their birth videos and photo's was linked to my google picture account, which was linked to gmail. Everyone says upload your unreplaceable pictures to the cloud to keep them save. NOW MY IRREPLACEABLE PICTURE OF MY CHILDRENS LIVES IS LOST IN THE CLOUDS! Neither microsoft nor google is willing to help. GREED is the only fuel for them and I wont pay some [censored] to make a few clicks with his mouse to send me a link to reset my password.
Last year in November and December, both my wife and I lost our jobs. We where retrenched and I was home until middle May 2021. My wife is still at home and we are really struggling to get her a job. There is just no new jobs. We lost our car after making 3 years of payments. Our water was cut off by the municipality. My children had to eat maize meal porridge for 6 months. Now that I found a job and we are trying to recover from this massive knock in life, microsoft just wants to rip me off even more. I understand that it is not their fault that I can not get into my account, but they are just not willing to help. The same for Google. Atleast I was able to get hold of microsoft. After searching for email addresses, I found a few media email addresses and I started sending multiple emails in the hope that one of them will send it to someone who can help. Microsoft eventually called me from texas and said sorry, we cant help. GREED is our friend and we dont give a hoot if you cant get into your account.
I have not tried to send out so many emails with google, because I cannot find any email addresses to send anything to. But I am sure that even if I was able to contact google, they will also be just as motivated by GREED, and wont help. So I have desided to take this to the internet and blast it all over the internet. If they wont help me, I will post this message on every forum and complaints page I can find. I dont have a lot of hobbies and will make this my new hobby. Even If it takes me 10 years to create the awareness on google and microsofts GREED!
My account was blocked
I recently was asked to change my password and they were supposed to send a code which never arrived. My account was then blocked. I have now filled in 15 recovery forms which are rejected within seconds of being sent. There is no one to speak to on the phone. I have used the chat online service five times and given false promises. I have now written to the headquarters and once more I have been ignored. I have emails from my late mother which I can no longer access. My mental health is suffering and no one will contact me.
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Microsoft sales and orders
The agents from microsoft sales and orders they are not answering on my question related and regarding to the xbox console and controller they are ignoring me. One agent does transfers me to the another agent and the chat are left empty with nobody in it. They are not replaying and respoding back to me.
I do treat well and do respect when they are not to me.
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msn outlook.com
I am locked out of my personal email account. I have entered all the information that I have to hand - INCLUDING THE ONLY PASSWORD that I ever ued on that email address. STILL I AM LOCKED OUT> My email is: [protected]@outlook.com AND I keep getting these problems when wither WINDOWS updates or Microsoft Edge Security or DEFENDER over-rides my...
Read full complaintAll things microsoft
There are so many complaints I have regarding all things Microsoft I'm positive I'll forget some of them. 1. Microsoft's slow performance starts each workday out with frustration! It sets the tone for the rest of my experience on my work computer, and today I'm FINALLY venting my frustration. 2. All Microsoft Office programs take up to 30 seconds to open...
Read full complaintFake email from microsoft
Microsoft Corporation Address: One Microsoft Way, Redmond, WA 98052 USA Email: [protected]@officialmicrosoftcorporation.com Dear Beneficiary, Microsoft Corporation gives members random cash prizes every year. Today your email was randomly selected as one of the 5 top winners who will get cash prizes from us. We are happy to inform you that you have won a...
Read full complaintmsg reg. cash prize award
Microsoft Corporation Address: One Microsoft Way, Redmond, WA 98052 USA Email: [protected]@officialmicrosoftcorporation.com Dear Beneficiary, Microsoft Corporation gives members random cash prizes every year. Today your email was randomly selected as one of the 5 top winners who will get cash prizes from us. We are happy to inform you that you have won a...
Read full complaintxbox controller series s X2
I am so disappointed in the controllers XBox is making. My kids have used their own money to purchased these and after a couple of years they no longer work properly (controller drift). Even the one we got with the Xbox itself is now not working after only a year. Everyone I speak to seems to be having the same issue. Expensive to keep replacing. I am hoping you can help us out. I don't think I should have to buy replacement warranty for $30 for $75 dollar controller. Also the scams with these extended warranties are unbelievable. Just dealt with Best Buy on one. They finally replaced it when I called them out on the scam they are running. I still have two that need replacing. My older systems that I had from when I was a kid still work today after 30 years! Hoping you can help us out and show you are a company who is trying to resolve this problem.
Thank you
Cathy
Desired outcome: Re[air or replacement
Office 365
Microsoft is crap. I purchased a 1 year license for Office 365 in January 2023. In July it disappeared from my computer. My emails were archived in Outlook and are no longer accessible, This is a problem since the archived emails are necessary for my law office. I have tried to reinstall this dog of a program in order to recover those emails; however MS's ridiculous on-line support claimed my user-name was not valid, even after it allowed me to reset the password for that user-name. I haven't been able to find a solution through MS's support. Bottom line: Microsoft is in the business of grifting users. They want you to spend your money and not bother them. There is a lawyer in New Jersey, David M. Schlachter, who has sued Microsoft for $1.7 million for the same problem. I plan to do the same.
Desired outcome: I'd need what I paid for: an operational Office 365 with my archived emails
Microsoft rewards
I was a member with them for 5 years and was earning points and using them for $10 Microsoft cards and Amazon. Then this month they remove my phone number without my approval and you need a code to be texted for you to put in when you redeem your points. I tried to re add my number but it wouldn't let me. I contacted support and they were no help, expected...
Read full complaintCustomer service
Ummmm I had my account hacked and microsoft was unable too get it back. They just disabled it... My steam has hacked I got it back in an hour... Just saying... This sounds like a big cash grab... They could be taking advantage of the hacked accounts too make more money. If they don't give it back too you maybe you would buy all the products again... Welll im never buying them again im going too keep bothering them and writing reviews untill they change there whole set up of way cuz it aint working!
Desired outcome: i just want my account back!!!!!!!!!!!
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