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Menards Customer Care Service

Menard, Inc.

5101 Menard Drive
Eau Claire
Wisconsin
United States - 54703

Customer Support Phone Numbers

Fax:
+1 715 876 2868 0 0
 

Menards Complaints & Reviews

Menards / Declined check

Rs
rsank on Jul 21, 2016
On July 21, 2016 early in the morning I stopped at Menards to purchase a few thing for my crews on that day. This is not out of the ordinary as we make purchases on a regular basis at that store early in the morning in the summer. After running my check twice the cashier handed it back to...

Menards / New Windows

Fr
Freddywink on Jul 18, 2016
I ordered 3 new windows for our old seasonal house that I'm redoing. I will be replacing the siding completely and I said it is like a new construction. When I picked up the best Jen-Wen windows I saw there wasn't any nail flanges on them. I mentioned it and the one Menards guy said after...

Menards - Nebraska, Scottsbluff / Building Materials

Sp
Spur50 on Jul 5, 2016
Menards Scottsbluff Nebraska I am writing to file a formal complaint against the General Manager (name unknown) and Department Manager Spencer Drake, at the store located in Scottsbluff NE. On July 3, 2016, between 12:15-12:45 pm mountain time, my daughter, her friend, and myself were in...

Menards / Unethical business practice

Dd
DDmck on Jul 2, 2016
Menard, Inc. Guest Services Tue, Jun 21, 2016 at 3:51 PM To: "dmckee321@gmail.com" David, I'm sorry and I'll pass your email on to the rebate processor involved for response. Thank you, Ray Original MessageFrom: dmckee321@gmail.com [mailto:dmckee321@gmail.com] Sent: Tuesday, June 21, 2016...

Menards - Kansas, Salina / gave installers wrong carpet

Jn
jnelson1960 on Jun 24, 2016
my wife and i picked out carpet and paid for it, the installer went and picked it up and installed it, my wife and i got home and found out menards had given installer wrong carpet, installer already had furniture, doors and trim done.i went back to menards the following day and told them...

Menards - Illinois, Springfield / Gas Powered Trimmer (Lawn Mower)

Sp
Spark Plug Gapper on Apr 5, 2016
Purchased the unit brought it home. Went to use the trimmer and found out that they didn't include the Oil for the machine. Went to store and purchased oil for the motor and some gas. Put the motor oil in and filled with gas. Read the booklet on the machine for running/starting. The booklet...

Menards - Connecticut, Weston / Electric fireplace

Hs
H schweik on Mar 14, 2016
Menards offered an electric fireplace for $275.00. Then the big 11% off period reduced it to $244.75. We bought two units. One for us and one for our daughter. Both remote control units worked for a week to ten days and both units failed. The next time we were in the store, the unit is now...

Menards - Minnesota, International Falls / Anderson celling boards

Re
Reviewer62026 on Feb 4, 2016
i bought some celling boardsthat had a price on the display of x amount each, when i said that i need 36 of them they said oh you have to buy the whole carton of 10 and when i asked why does it say apeice then they could answer except that its what the computer says.I said fine i need then...

Menards - Nebraska, North Platte / EZ Click Luxury Vinyl Plank

Re
Reviewer29198 on Jan 2, 2016
Product looked good in store. Directions are basic and skimpy and do not provide solutions for working planks under toe-kicks. "Lock" strips are falling off boards. When cutting, corners chip easily. When "lifting previous plank", almost the entire floor comes apart. Now I know I got what...

Menards - Illinois, Morris / Turkey injector/No military discount

Do
donwarng on Nov 28, 2015
I went to your store in Morris IL and purchased a GE 1.6 CF microwave on sale for $175.00, Turkey fryer for $59.00, Bluetooth under counter radio for $30.00 and a turkey injector for $8. My main complaint is your store does not offer a military discount. All the other large stores of your...

Menards - Ohio, Sandusky / Employment

Si
sierramuse on Nov 5, 2015
I worked as a cashier and quit without notice because I was sick of standing on my feet 7 or 8 hours 5 nights a week with few breaks if any and having to put up with complaining guests all the time. Many guests yell at the cashiers and the cashiers have no control over pricing or stocking...

Menards / Building materials, 2 x 6's, rafters, steel siding, garage doors, etc.

Ds
DStolz on Nov 5, 2015
I built a 40 x 64' storage building with 16' walls. We bought everything we could from Menards as their sale prices became available. We have had nothing but nightmares trying to build with missing or misplaced materials that were special ordered. The organization of the the...

Menards - Illinois, Moline / Return of porch railing

Re
Reviewer13321 on Nov 4, 2015
I purchased railing for my deck. At the time of purchase the person installing The railing was with me and discussed the measurements of the railing. The menards employee said we needed a certain amount. My contracted disagreed. Employee insisted he was correct . I purchased the...

Menards - Illinois, Effingham / Too many chiefs and not enough respect or educated managers

Re
Reviewer85824 on Aug 19, 2015
I worked as a cashier at Menard. A 7 hour day and a 5 hour. I was directed to clock out for my 10 minute breaks to use the restroom, climb stairs to sit down and rest my back and feet. I sat down I only had time to eat one chip take a couple drinks and back down the stairs to clock back in from a 10 minute break. Today I told them I was not happy.

Menards - Minnesota, International Falls / Prevented urgent medical treatment

Sh
Shaegirl76 on Aug 19, 2015
I have a serious complaint. Approximately July 30, 2015 I was injured while in the garden centre of Menards in International Falls, MN. The guard at the gate refused to call for any sort of medical help, or even get the manager of the store despite the fact that my head and face were...

Menards Sterling, Il / Handicapped person access

Yo
young @ heart on Jul 25, 2015
The store has only (1) one electric scooter for the handicap to use. I have repetedly requested that they purchase more scooters by filing a complaint all the way there corporate headquarters. The last 3 times i drove the 12 miles from dixon to sterling i had to go back home without buying...

Menards - Nebraska, Lincoln / Don Maxon

Al
Alfred2222 on Jun 18, 2015
Beware of Don Maxon who works as a Manager at the North location in Lincoln Ne.He absolutely has no business being any kind of a manager. He treats the employees and customers very rude. I have seen him be little his employees in front of customers. He is very immature individual. A bad...

Www.menards.com / The seller provided fake info about the order

Ad
Adams on May 13, 2015
I ordered some tools and supplies for the garden from the company www.menards.com. These jerks took the order and provided the approximate date of the delivery. But it was total bullshit. The seller simply hasn’t sent my order and all provided info was fake. They are liars and...

Menards - Indiana, Munster / annual contractor rebate

Ro
ronmark on Apr 27, 2015
I haven't received my annual contractors rebate (contractors card) I asked customer service at the store and was told to call number on the back of the card. Apparently Capital One handles their credit card accounts. After a 1/2 hour of pushing buttons on phone I was told to call...

Menards - Iowa, Ankeny / Days off work

Au
Austin92 on Feb 13, 2015
This is a pretty bad place to work at. It's not the job itself but it's the management. First off most of them are very rude and honestly don't give all the details to the guests or employees. Secondly Im in the Army Reserves and whenever I tell managers I have to be gone a...

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