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Menards Customer Care Service

Menard, Inc.

5101 Menard Drive
Eau Claire
United States - 54703

Customer Support Phone Numbers

+1 715 876 2868 0 0

Menards Complaints & Reviews

Menards - Illinois, Springfield / Gas Powered Trimmer (Lawn Mower)

Spark Plug Gapper on 2016-04-05
Purchased the unit brought it home. Went to use the trimmer and found out that they didn't include the Oil for the machine. Went to store and purchased oil for the motor and some gas. Put the motor oil in and filled with gas. Read the booklet on the machine for running/starting. The booklet...

Menards - Connecticut, Weston / Electric fireplace

H schweik on 2016-03-14
Menards offered an electric fireplace for $275.00. Then the big 11% off period reduced it to $244.75. We bought two units. One for us and one for our daughter. Both remote control units worked for a week to ten days and both units failed. The next time we were in the store, the unit is now...

Menards - Minnesota, International Falls / Anderson celling boards

Reviewer62026 on 2016-02-04
i bought some celling boardsthat had a price on the display of x amount each, when i said that i need 36 of them they said oh you have to buy the whole carton of 10 and when i asked why does it say apeice then they could answer except that its what the computer says.I said fine i need then...

Menards - Nebraska, North Platte / EZ Click Luxury Vinyl Plank

Reviewer29198 on 2016-01-02
Product looked good in store. Directions are basic and skimpy and do not provide solutions for working planks under toe-kicks. "Lock" strips are falling off boards. When cutting, corners chip easily. When "lifting previous plank", almost the entire floor comes apart. Now I know I got what...

Menards - Illinois, Morris / Turkey injector/No military discount

donwarng on 2015-11-28
I went to your store in Morris IL and purchased a GE 1.6 CF microwave on sale for $175.00, Turkey fryer for $59.00, Bluetooth under counter radio for $30.00 and a turkey injector for $8. My main complaint is your store does not offer a military discount. All the other large stores of your...

Menards - Ohio, Sandusky / Employment

sierramuse on 2015-11-05
I worked as a cashier and quit without notice because I was sick of standing on my feet 7 or 8 hours 5 nights a week with few breaks if any and having to put up with complaining guests all the time. Many guests yell at the cashiers and the cashiers have no control over pricing or stocking...

Menards / Building materials, 2 x 6's, rafters, steel siding, garage doors, etc.

DStolz on 2015-11-05
I built a 40 x 64' storage building with 16' walls. We bought everything we could from Menards as their sale prices became available. We have had nothing but nightmares trying to build with missing or misplaced materials that were special ordered. The organization of the the...

Menards - Illinois, Moline / Return of porch railing

Reviewer13321 on 2015-11-04
I purchased railing for my deck. At the time of purchase the person installing The railing was with me and discussed the measurements of the railing. The menards employee said we needed a certain amount. My contracted disagreed. Employee insisted he was correct . I purchased the...

Menards - Illinois, Effingham / Too many chiefs and not enough respect or educated managers

Reviewer85824 on 2015-08-19
I worked as a cashier at Menard. A 7 hour day and a 5 hour. I was directed to clock out for my 10 minute breaks to use the restroom, climb stairs to sit down and rest my back and feet. I sat down I only had time to eat one chip take a couple drinks and back down the stairs to clock back in from a 10 minute break. Today I told them I was not happy.

Menards - Minnesota, International Falls / Prevented urgent medical treatment

Shaegirl76 on 2015-08-19
I have a serious complaint. Approximately July 30, 2015 I was injured while in the garden centre of Menards in International Falls, MN. The guard at the gate refused to call for any sort of medical help, or even get the manager of the store despite the fact that my head and face were...

Menards Sterling, Il / Handicapped person access

young @ heart on 2015-07-25
The store has only (1) one electric scooter for the handicap to use. I have repetedly requested that they purchase more scooters by filing a complaint all the way there corporate headquarters. The last 3 times i drove the 12 miles from dixon to sterling i had to go back home without buying...

Menards - Nebraska, Lincoln / Don Maxon

Alfred2222 on 2015-06-18
Beware of Don Maxon who works as a Manager at the North location in Lincoln Ne.He absolutely has no business being any kind of a manager. He treats the employees and customers very rude. I have seen him be little his employees in front of customers. He is very immature individual. A bad...

Www.menards.com / The seller provided fake info about the order

Adams on 2015-05-13
I ordered some tools and supplies for the garden from the company www.menards.com. These jerks took the order and provided the approximate date of the delivery. But it was total bullshit. The seller simply hasn’t sent my order and all provided info was fake. They are liars and...

Menards - Indiana, Munster / annual contractor rebate

ronmark on 2015-04-27
I haven't received my annual contractors rebate (contractors card) I asked customer service at the store and was told to call number on the back of the card. Apparently Capital One handles their credit card accounts. After a 1/2 hour of pushing buttons on phone I was told to call...

Menards - Iowa, Ankeny / Days off work

Austin92 on 2015-02-13
This is a pretty bad place to work at. It's not the job itself but it's the management. First off most of them are very rude and honestly don't give all the details to the guests or employees. Secondly Im in the Army Reserves and whenever I tell managers I have to be gone a...

Menards / Ripping off employees

flash652 on 2014-12-25
I worked at the menards iron ridge wi. Dc for 1 year and 6 months i would not recommend that place to any body for a job, this is how i got ripped off for a 500 dollar hop to it bonus, they have a fall hop to it bonus that runs from september to november 1st, and you work all your...

Menards - Iowa, Clive / Utter incompetence

ryandmeyer on 2014-12-24
Online ordering nightmares. In the past few months, my online orders have been (A) lost (B) canceled without notifying me (C) notified me that they are available for pickup... when they are not (D) told they were canceled and refunded... when they were not. The staff are friendly and trying -...

Menards3250 N - Kansas, Wichita / Do Not Apply At Menards-Stay away.

47DMS on 2014-12-07
They are the worst place to ever work, they don't train you right, and if the GO's corporate comes in you walk on pins and needles with them and management, If corporate doesn't like the way you look or talk to them you will either be fired or demoted. Everyday you wondered...

Www.menards.com - California, Wilmington / Empty confirmation email and no idea where the order is

Gerard Soto on 2014-12-02
I bought bar equipment from the company www.menards.com. It was bad experience, ‘coz the seller fooled us. I paid about $2, 000 for the order and delivery, but the seller provided the empty confirmation email. I sent several emails, but no response. After 3 weeks my order...

Menards / Avoid working at menards at all costs!!!

freedom from menards on 2014-05-31
Menards is by far the worst job I have ever had! Good place to shop but not to work. Nothing really positive to say. I was glad to get out of there and using my degree for a new and more rewarding career. Good place to work as a student, and they work around your classes. IPS if your store...

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