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MasterCraft Boat Company
100 Cherokee Cove Drive
Vonore, TN 37885
United States
Customer Care
MasterCraft a company created to deliver consumers the ultimate water sports experience by designing and building sports luxury boats.
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Mastercraft Complaints & Reviews

Mastercraft - failed tool

Posted: 2015-04-17 by    Tightyfist
Complaint Rating:  0 % with 0 votes
Given a Mastercraft Multicrafter sanding tool for Christmas. When I first used it, the small sanding head (Velcro attachment) melted the Velcro and now sanding pads will not stay on the attachment - attachment useless. Next I moved to the large version of the same attachment and was very careful...

Mastercraft - Welder

Posted: 2014-04-15 by    Dyl93
Complaint Rating:  0 % with 0 votes
After receiving a welder made by Mastercraft for Christmas I was so happy. But the happiness was short lived. It started acting up after only a couple hours of welding. After about 3 hours it just quit working. I did not think much of it at the time as I had a 2 year warranty with it. So I brought...

Mastercraft / Menards - Interior closet Doors

Posted: 2013-01-11 by    md1234
Complaint Rating:  0 % with 1 votes
We recently purchaed new interior doors and closet doors from Menards. All were Mastercraft doors. All of our closet doors were professionally installed. The closet doors keep randomly falling off. We are afraid that one of them is going to fall off on our 11 year old son. Menards was no help...

Mastercraft Recovery - Never use their services

Posted: 2012-08-28 by    John Ottinger
Complaint Rating:  0 % with 1 votes
Mastercraft Recovery is smth amazing. This company is located in the garage. I think they don’t have license. Never use their services. You will lose your time and money and will not get what you paid for. Not the best company if you want to save money....

Itpa Cash Rewards And Mastercraft Boats - Tennessee - Fraud

Posted: 2012-08-17 by    CTR2012sh
Complaint Rating:  0 % with 0 votes
MC authorized, endorsed and encouraged their authorized dealers around the country to sell a Cash Rewards program whereby customers were encouraged to buy into the program (buy in varied from $1000 to $3000). After a 3 year period the customer was required to mail in required information and...

Mastercraft Boats - Tennessee - ash Rewards Program

Posted: 2012-08-17 by    CTR2012sh
Complaint Rating:  0 % with 0 votes
MC authorized, endorsed and encouraged their authorized dealers around the country to sell a Cash Rewards program whereby customers were encouraged to buy into the program (buy in varied from $1000 to $3000). After a 3 year period the customer was required to mail in required information and...

Mastercraft Doors - Michigan, Grand Rapids - Defective interior doors

Posted: 2012-03-31 by    Bob Jennings
Complaint Rating:  100 % with 5 votes
Of the 17 doors purchased for over $6000. in a special order from Menards in September of 2011- None were acceptable or could be used as received. All doors were either damaged, poorly assembled (prehung) by Mastercraft (Mastercraft is a Menards subsidiary) or required repair. I am a home builder...

Mastercraft Door - Wisconsin, Larsen - Door is damaged

Posted: 2012-03-22 by    RJKemp
Complaint Rating:  0 % with 0 votes
damage to outer left sill extension and oak brick moulding.
require sill and brick moulding replacement asap....

Mastercraft (Menards) Doors - South Dakota - Warranty is worthless

Posted: 2011-10-16 by    Big olde Pete
Complaint Rating:  0 % with 0 votes
Special ordered steel patio doors, first rain the water ran inside. Went thru Menards and turned in a complaint form. Discovered Menards owns Mastercraft also, but they pass the buck to Mastercraft. They offered to send new window glass and seal frame for me to repair it. What a rip-off!! Local...

Mattress Warehouse King Mastercraft Granduer Matt. - North Carolina, Raleigh - defective mattress

Posted: 2011-05-26 by    NOT A HAPPY COSTUMER!
Complaint Rating:  0 % with 0 votes
purchased a mattress on feb.15, 2010 along with a mattress cover, not even a year later the mattress has a dip in it and my kids spilled juice which is now on the mattress and now any warranty is voided by this.mattress cover was soppose to guarantee any soilage, the cover alone cost 90 bucks...

Mastercraft Doors - Wisconsin, Eau Claire - Door Warped

Posted: 2011-04-06 by    stash62
Complaint Rating:  86 % with 7 votes
We recently purchase a Mastercraft Exterior Door from Menards which was custom ordered thru Midwest Manufacturing. We received the door after taking out our front door and notice there was a crack in the window on the sidelight. We contacted Menards they said to fill out a complaint. We did....

Menard's Mastercraft Midwest Man - Iowa - Mastercraft doors

Posted:    Ratchet
Complaint Rating:  100 % with 1 votes
I recently bought two more Mastercraft 6 panel Oak interior doors ( I had over the past three years bought and installed 6 of these same doors and have been delighted with their fit and workmanship) when I was loading the 2 recent doors to haul home I noticed that they were significantly heavier...

Menards / Midwest Manufacturing / Mastercraft Doors - Implied and Express Warranty NOT Honored

Posted:    Bob's Menards Door Problem
Complaint Rating:  73 % with 11 votes
This is my personal WARNING if you are thinking about buying Mastercraft doors made by MidWest Manufacturing. Mastercraft (MC) doors are made by MidWest Manufacturing (MW), a company owned by Menards, Inc. They do not tell you this in the sales process. To me they play down other door manufactures...

Mastercraft Doors - Bad service

Posted:    Air
Complaint Rating:  81 % with 64 votes
I purchased from Menards a mastercraft door. I since, learned that Mastercraft is owned by Menards. Door was installed in December 2009. In March 2010, I came home to find a small kink in the mini blind inside the 2 panes of glass. So I tried to open and close the blind, but the kink was still...


Posted:    PETER MAINA
Complaint Rating:  83 % with 12 votes
i received a letter from mastercraft company from FOLEY, AL 36536 U.S after the company searched a job for me and it said it proved to be successful. i kindly would like to enquire if this company is registered to to give this services. attached please find the letter i received and agreement...

Mastercraft / Menards - Michigan - Mastercraft Exterior French Door

Posted:    blondeauto
Complaint Rating:  100 % with 4 votes
The horror stories you hear about Mastercraft exterior french doors...are true! Do not, I repeat...do not purchase this product (esp from Menards). Our blueprints called for 5 sets of french doors, which we purchased & our licensed contractor installed. Every time it rained, those doors leaked...so...

Mastercraft Torque Wrench - Québec, Pincourt - Lifetime Warranty

Posted:    HPSWWL
Complaint Rating:  0 % with 0 votes
Purchased Mastercraft Torque Wrench from Canadian Tire in Pincourt, Quebec last year. The wrench was only used once, that's when the ratchet head stripped.

I decided to take it back to Canadian Tire for a exchange seeing it had a "lifetime" warranty but was declined at the...

Mastercraft 5 Inch Random Orbit Sander - British Columbia, Duncan - need new foot that holds sandpaper

Posted:    Paul Ruszel
Complaint Rating:  50 % with 2 votes
can't get parts for 5 inch random orbit sander. Need new "foot' that holds the 8 hole paper sanding discs in place...

Mastercraft Maximum Battery - British Columbia, North Vancouver - Not made anymore

Posted:    John S. Ward
Complaint Rating:  100 % with 17 votes
At Christmas time a few years back my wife bought three sets of Mastercraft Maximum 14.4 Volt Impact Drill Sets,
one for myself, and one each for two sons. Each set has had little useage and are, however, now required as we are starting to build a summer home this coming spring. We find...

Canadian Tire Mastercraft Tool - Ontario, Guelph - Would not let me return

Complaint Rating:  65 % with 26 votes
On oct / 15 / 08

I tried returning a mastercraft jigsaw.
I was working with it the day before, after just
Using it for a few minutes the whole complete
Front unit flew apart.
The saw was then ussless.
I thought because it was a mastercraft...

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