My complaint is from a consumer point of view. I recently purchased a pack of Marlboro mediums and over half of the cigarettes in it were short on tobacco. One was over a quarter of the way empty. I have been a Marlboro smoker for 12 years and don't want to smoke anything else but this has happened a couple of times to me now. Is there anything that can be done about this to make it right? Thank you.
I bought two pack of Marlboros 100 and the are burning a quarter of the way down or the filter is just breaking off in my hands ! Not very happy because each pack cost 10.23$ ! Anything you can do about this would be great ! Thank you, Mellissa Lentini
I have been smoking this same brand for over 20 years, this is the first time I have bought them and the entire carton has been awful. They burn fast and uneven and feels like air when inhaled. I have been very disappoint for the first time. This is not a cheap brand but it seems like these were off brand
When I lite my cigarette this morning it started burning down the side this was in my cigarette
i bought one pack of marlboro menthol and chance upon a stick without the filter. how am i supposed to smoke? i'm from singapore and i'm being charged $13 for a pack or cigarette. I'm really disappointed for having stale cigarettes every once in awhile. but this time a cigarette without a filter is really disappointing.
I bought a carton of Marlboro reds and there was only 9 packs of cigarettes.
I just bought a carton of cigarettes and was opening my 2ND pack, removed cellophane, as soon as I lifter the lid a bug crawled out.
Today I opened up my 4th pack and smoke 2 cigs and they were both stale. Even my mom and my husband took a drag at seperate times, and they both said it tasted funny. Cigarettes are not cheap, fix this please!
I bought a carton of your cigarettes at the Fred Meyers on Airport Way in Fairbanks Alaska that were molded and have made me sick. This is the worst I have ever had.
I have bought four different packs of cigarettes and in each pack there is at least one cigarette that has a rip in it that looks like it come from the manufacturer.
I bought a carton if your Marlboro reds as I have every month for fifteen years and every pack was stale. I bought them at
📍 Desoto Speedway
350 Commercial Ct
[protected]
My name is Amanda Thomas
My address is 1701 Bayshore Dr
Nokomis, FL 34275
[protected]
jonandmandie514@gmail.com
The Marlboro gold fine cut tobacco that I bought from a local shop tastes Menthol and it's not the tips I am using as I don't use tips I can not stand menthol so can not smoke it and now do not want to buy any more of your tobacco
Just found a piece of plastic in my cigarette...
Where could I officially complain?
I have done wasted about two cartons on cigs that keep breaking at filter. Can't even smoke whole cig.what is the deal with this? Someone needs to resolve this issue.
I have been smoking marlboro advance since 2013. I recomend you to kindly make a red line where the tobbaco ends, so that no one could smoke after that point because at the end we generally smoke till the filter start burning out. I request you to kimdly emphasize on my words.
I bought a pack of cigarettes earlier today and over half of the pack was just cig tubes with no tobacco in them
Hi I am resident of Bhilai Chhattisgarh India and I have the complaint regarding the quality of above cigarette being sold in our city or state compared to other states of the India.
I bought a brand new pack and 5 of the 20 cigarettes were broken, i wouldn't care if they were not 9$ a pack. It is [censored] that Marlboro doesn't have better boxes to stop something like this from happening.
I was told a $25 e gift card would be sent to my email and still haven't gotten it was wondering when I would get it? It does NOT SAYING ANYTHING about a mics l music cash l card it says e gift card.
Black 72's are NOT the same as Blue 72's. Why is Marlboro trying to convince me they are the same just repackaged? Stop lying to your loyal customers and just bring back the OG Blue 72's!
Why the hell were they discontinued?
Smoking your cigarettes since many years now but the taste and quality of your cigarettes have changed drastically and is not the same!
No QC?
I bought a carton of menthol cigarettes, and almost every pack had at least four to six cigarettes with little holes in them. I love your products and will continue to buy them but I'm very unhappy I paid a lot for the carton of cigarettes.
The pack I bought that came out of a carton, that I bought had several holes in the cigarette which was un smokeable. Can I get a replacement.
Hi.
Over the last few months I've been getting cigarettes that have the ice balls either missing or broken.
It is really disappointing because yours is a superior product and while I don't mind paying for the quality it is disappointing when it is not there, especially when the fault is at the manufacturing level.
Really !? Discontinued!? This can't be real ! If so f**k Marlboro been smoking 72's blue for 10+yrs guess it's a sign to stop smoking bc there isn't another cigarette that does it for me everything else makes me sick to my stomach! Please bring them back !
I have tried numerous times to register to receive coupons as well as the free zippo. Used 3 different browsers and am told every time unable to verify my information...very aggravating. I would appreciate my new gift as well as coupons delivered. Thank you very much
Jennifer north
1301 brookdale dr
Carpentersville IL 60110
Jjonez1219@yahoo.com
I am deeply saddened that the 72 blues have been discontinued. Please bring them back.
Hi my name is Gloria Kimble I went and bought 4 cartons of Marlboro blacks for my family that smokes for christmas and the obes I bought was bad like they tasted funny and the tobacco was dry I was wondering what u could do or if I could get my money back I love Marlboro I smoke them all the time and enjoy ur coupons thanks
I have been a smoker for a long time now, and recently switched from Camels to Marlboro. I've been recently experiencing my brand new NXT packs, have holes through the filter. When I inhale I'm not getting the full flavor. If I keep experiencing this I'm afraid I'll have to switch back to Camels.
Thank you,
Brooke
The cigarettes where not even fully rolled and partial apart . I have pictures of the product and the bar code and safety information on the side I tried to find a email to write them but was unsuccessful .
Good day. I seriously don't know why you changed the packs. Marlboro Beyond Gold was amazing it was the only cigarettes I smoked it was my favorite. PLEASE BRING BACK MARLBORO BEYOND GOLD. I can give you names of hundreds of people who smoked Marlboro Beyond Gold and Quit smoking when the pack changed. IT IS NOT THE SAME TASTE AT ALL.
To whoever is distributed stale, disgusting cigarettes thanks to you I have quit and switched to vape I do not like spending my hard earned money on CRAP! FIX THE [censored]ING PROBLEM YOU RICH [censored]S WHO DON'T GIVE A DAMN. So of us do not have a lot of money and actually love smoking so thanks for taking away my only vice ill vape from now on.
I am tired of the ball being non existent. i understand this happening once but it happens all the time.
Something like a bone in my cigarette I am tempted to test. Will wait for reply
the local 7/11 stores are not honoring the .50 discount on the labels
13990 Metrotech Dr, Chantilly, VA
14533 Lee Rd, Chantilly, VA
why they are doing this is a mystery to me
Good day
I am finding out of every box of Malboro Red Beyond - there is a minimum of 2 cigarettes that either have no popper or the popper has been popped - this is getting a bit ridiculous as these are very expensive
I have been a marlboro smoker for almost 20 years. Why have marlboro lights changed? I'm sure you're aware of it, but why? They burn unevenly, they taste different and now I'm finding pieces of tobacco lodged in the filter. Is the paper differnent? Are the filters different? I'm going to try camel lights for a week and see if I like them better.
Bought a packet of Marlboro Blue Ice. And out of the 20 cigarettes 5 of the cigarettes ice balls where already broken.
And those cigarettes tasted awful.
I can't smoke any other cigarettes. Love this brand. And this isn't the first time it happened.
And as you know it isn't one of the cheapest brands.
I have been smoke 72's since they came out and the Blues are my FAVORITE, super disappointed they are gone. BRING THEM BACK
I bought a carton of Marlboro menthol100s and there were very old tasting and honestly worst I've ever bought!
Old tasting and honestly I couldn't taste Menthol at all
IVE BEEN A SMPLER FOR 21 YRD
CAN I RECEIVE A COUPON OR SOMETHING TO REPLACE THIS BAD CARTON OF CIGARETTES PLEASE HELP ME THANKS VERY MUCH!