Lowe's
reviews and complaints

I ordered kilz paint on sept 7 th 2023 and cancelled it the same day as oil based paint is no longer sold in Illinois . I live in Galesburg , ill the text that was sent to me says it is ready to pick up in Chicago 8411 South Holland Road. first of all l cancelled it the same day and I would not order anything that would require me to drive to Chicago to pick anything up. I would like to have my card credited for the amount of those 2 gallons of paint. I don't understand what is going on PLEASE HELP.

In the early part of October 2022, I purchased 10 windows from Lowes in Lithonia GA. The Lowes install team came to my home a few days later to take the measurements, they came to install the windows in February 2023. During the installation, they discovered that two of the windows was mismeasured, and promised to come back in a few days with the corrected measurements, that was seven months ago, and I still don't have my new windows. I have paid for the windows and I am very disappointed, and confused as to why my windows aren't installed as of this day? My email address is [protected]@bellsouth.net, my phone number is [protected], my address is 607 Post Road Drive Stone Mountain GA 30088. Please advese me as to when you will have an exact installation date.

thank you,

BN Lee

My washing machine broke on 5/27/23, (washer was just under 2 years old), since then I have been dealing with Lowes Protection Plan Plus. I have been trying to resolve this issue with Lowes (over 100 days) my machine has not worked one day, I have had 6 service calls and they are unable to fix the washer. As of this date 9/8/23 Lowes is refusing to refund or replace my machine. We are at a standstill. I'm not sure what my next step is but I do not recommend working with Lowes, Assurant or Sears (all involved in the repair of this product).

Lowes needs help with installing a water heater!

I suffered great stress and at 76 years old for the store being so indifferent to even tell me that they were not selling or installing the water heater was shocking and leaving me no alternative!

I had to find, a plumber to aid me, that was not surprised that lowe was doing this to me!

He was great and I recommend him for all.

I will not be going to loews in the future and telling all I know about what they did!

I purchased a refrigerator from Lowe’s on 9/1/2023. It was delivered to my home on 9/3/2023. The one delivery employee removed the water line from the shut off valve without turning the shut off valve off which caused water to leak onto my laminate flooring and into my basement.

The Whirlpool refrigerator that was delivered has a squeaky door ( sounds like nails on a chalk board) every time the door’s opened. I called twice to try and resolve this to no avail. I’m going yo fold a complaint with the BBB and the Offive of Attorney General if this is not relived timely.

I was recently fired from Lowe's in Hagerstown, MD for no reason at all! I have been treated un-fairly and would like someone to check into this issue please. I was excellent with customer service, always on time, and valued employee - at least I believed I was... I loved my job, I really would like to have it back! Is there anyone who could help with this? I've written to corporate but have not heard anything. Phone # [protected] is best way to reach me. Can you help me work again at Lowe's. I honestly believe I was treated quite wrong.

I ordered 2 garage man doors, two different sizes, and styles, and colors. The doors where installed in the wrong casings, on June 6th, 2023. The door that should have been installed at the attached garage, was ordered and installed at the detached garage, and the detach ordered door installed on the attached garage casing. Both Wrong. Since June 6th we have tried to correct the problem, with Lowe's, to No Satisfaction, and still getting no where. Please have someone look into this problem, and email me with the solution. Thank you, David Cottrell 7024 Stoney Trace Ln, Erie Pa. 16510

Delivery team came with the new washer and one person went into the laundry room to disconnect the old washer while the second person unloaded the new washer. The first person was trying to loosen the washer from the pedestal and damaged the pedestal. When I called him on it, he said it was already damaged. He and the second installer moved the washer on the pedestal into the hall. I told them to stop and contact someone as I know the pedestal was not damaged. He called his boss and apparently was told to tell me to either accept the new washer or they would leave the old washer. I said I can't accept the new washer until we resolve the pedestal as the new washer was to sit on the old pedestal. He said he didn't damage the pedestal and I told them to leave.

Dr. Mr. Ellison and Leadership Team,

Back on May 13, I met with a window sales associate David Barzen. David sang the praises of the Lowe's brand windows, so I ordered windows for my entire house.

Fast forward almost 6 months later and I have poorly constructed windows installed by a team that has no follow up skills and store managers that never return calls. The windows and door that have been installed are poor quality, made incorrectly and I'm still missing a window in my bedroom as that window showed up completely broken and had to be reordered.