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Kmart Stores

Kmart Stores

1320 James Ave
United States - 47421
Customer Care
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Kmart Stores Complaints & Reviews

Kmart Stores - Iowa, Marshalltown - Lack of customer service

Posted: 2015-11-24 by    Reviewer20944
Complaint Rating:  100 % with 1 votes
The "customer service" Kmart provides is so incompetent that I would never believe it if it had not happened to me. First, even though I have had a rewards card since it's inception, their web site would not allow me to establish an online membership. After 52 minutes (yes I timed it) of wasted...

Kmart Stores - Cashier and Manager at KMart

Posted: 2015-11-20 by    RobrtvanL
Complaint Rating:  100 % with 1 votes
11-19-2015 Beavercreek, OH This is Sad but True! Earlier tonight I had a few extra minutes and stopped in to look around at KMart. I decided to buy a Birthday card for a friend and proceed to the cash register. There young Hanna scanned my card and said that will be $3.86. So I actually had...

Kmart - Oklahoma, Enid - Shelby/Store Manager

Posted: 2015-11-06 by    Yanni Gatson
Complaint Rating:  0 % with 0 votes
I am writing this email on behalf of my minor child. Since Shelby has been a store manager at the Enid store, Kmart has had a large turn over due to his rudeness and disrespectfulness to employees. I have complained in the past, numerous times and no response or feedback was given to me as on...

Kmart Stores - Points and bonus points

Posted: 2015-09-30 by    Reviewer32470
Complaint Rating:  0 % with 0 votes
It never fails when i sop at the kmart in batavia ny the associates or the manager are properly trained and shown how to redeem and use these points for purchases .So i lose out on many deals due to improper training.This is unfair to the customer and will definitely push shoppers to go elsewhere..Many...

Kmart Stores - Checkout Line

Posted: 2015-09-28 by    Reviewer69451
Complaint Rating:  0 % with 0 votes
Sept. 28, 2015 - Just wanted to share the latest experience about how this corporation does business. Went into the store and found a couple clearance items and thought I could get in and get out quickly. There was one checkout line operating and was third person in line. For some reason, the...

Kmart Stores - Vacuum cleaner

Posted: 2015-09-17 by    Reviewer26240
Complaint Rating:  0 % with 0 votes
I went to Kmart in Florissant, Missouri on 09/16/2015 at 1:40 pm, to buy a vacuum cleaner. I bought a Kenmore bagless vacuum cleaner, It cost me $60.00 dollars. I took it home and opened the box and what did I see in the box was no vacuum cleaner, there was three small boxes and two used dirty...

Kmart Stores - Ohio, Cleveland - Texas Steer Boots

Posted: 2015-09-14 by    NowYouKnowToo
Complaint Rating:  0 % with 0 votes
I purchased these boots for my 9 yr old son for a Cub Scouts camp out. He wore them a few days and upon returning home. He said, "Dad my boots are broken" and then he showed me the sole had fallen completely off the right boot and was starting to come off the left boot.

Yes it...

Kmart Stores - North Carolina, Kill Devil Hills - poor customer service

Posted: 2015-08-31 by    catfloyd
Complaint Rating:  0 % with 0 votes
I was shopping in the kill devil hills, nc kmart yesterday. the sales flyer had advertised double coupons. I had bought several items that I had coupons on and I also had rewards points for money off. When I went through check-out, the cashier, who was obvisouly new, said he knew nothing about...

Kmart Stores - Rude and management indifference

Posted: 2015-08-30 by    Reviewer95009
Complaint Rating:  0 % with 0 votes
Kmart store 4235 . I was at the store and the lines where very long and only 2-3 cashiers were checking shoopers out. i was standing in a line that was desiganted customer service. I asked the person at the service desk if i could pay for my items at this line, she rolled her asked and curlty...

Kmart - New Jersey, Mantua - Return policy change

Posted: 2015-07-10 by    nonameno
Complaint Rating:  0 % with 0 votes
July 9th attempted return without receipt, tags still on product, was advised store policy recently changed and return cannot be made without receipt. I asked for store credit or exchange for size, and was again told the same thing, and that no exceptions are to be made. I asked what if the...

Kmart - Uncleanliness

Posted: 2015-04-26 by    Jenda sible
Complaint Rating:  0 % with 0 votes
I went to kmart to just look around a little bit and I had extra time but I asked an employee where the bathroom was and he rudely pointed me in the incorrect direction I might add that he told me I was disturbing his work ... But let me just say that as a sales associate your work is to help...

Kmart - Arizona, Sierra Vista - Incorrect item shipped, customer service refusing to help

Posted: 2015-01-24 by    jwlamb
Complaint Rating:  0 % with 0 votes
I recently made a purchase on Kmart.com on January 4th for a TV wall mount. When I received the item on the 7th, it was the incorrect item. I called Kmart customer service and was told that the correct item would be shipped and the incorrect item would be picked up when the correct item is delivered....

Kmart - Virginia, Colonial Heights - NO refund on DEFECTIVE product

Posted: 2015-01-23 by    mark s. walker
Complaint Rating:  0 % with 0 votes
Bought 2 pair of Texas Steer boots on October 16, 2014. From Kmart in Colonial Heights, Va. 1 pr. NEVER worn. The other pair was worn LESS than 12 times. Boots come apart at seams. Kmart would not refund and DID OFFER to replace boots because it was past 90 days from purchase. It was 96 days....

Kmart - Virginia, Virgilina - Retail Store

Posted: 2015-01-07 by    Miss Hodges
Complaint Rating:  100 % with 1 votes
I was very shocked, when my 16 year old daughter came to me crying about the person she had spoken to on the phone earlier.My daughter said that her name was Camelia and she answered the phone at the Service Desk.My daughter and I come to Kmart to do shopping twice a week, we are two of the...

Kmart - Virginia, Herndon - Service Desk

Posted: 2015-01-07 by    Miss Hodges
Complaint Rating:  100 % with 1 votes
I called the Customer Service Desk around 2:30pm, and a young lady answered the phone, she said that her name was Camelia.Camelia was very rude on the phone when I was speaking to her, and then she hung up the phone when I was still on the phone.Camelia need to learn some manners....

Kmart - Quality gone

Posted: 2014-06-25 by    rdonevans4
Complaint Rating:  0 % with 0 votes
I have been buying Texas Steer steel toe work boots from Kmart for over 10 years. I recently purchased my last pair online a Kmart website. I have done this before and as always was satisfied. The last time the boot material had changed. The leather, I think, is plastic. The laces lasted only...

Kmart - Virginia, Newport News - lost layaway and parking lot

Posted: 2013-11-02 by    almost postal at kmart
Complaint Rating:  0 % with 0 votes
The Kmart associates were unable to locate my layaway i paid to get out. The associates were unable to locate there manager to resolve the issue flat out told me only option was to get my money back. Frustrated in the store over an hour and half disputing help with resolving the situation. The...

Kmart - Ohio, Grove City - Leaving personal bag/purse at register

Posted: 2013-10-01 by    RhyeBread
Complaint Rating:  100 % with 2 votes
Upon entering the store at about 8 pm, my partner and I were asked to turn over our side bags. The bags are just big enough to hold our iPads, and wallets, and perhaps car keys. The associate said we could have them back upon our exit of the store. When we asked the purpose she said it was a...

Kmart - Wyoming, Casper - Pregnancy Discrimination/Hostile Work Environment

Posted: 2013-05-15 by    anon12345678910
Complaint Rating:  100 % with 1 votes
I have been discriminated against and treated badly by three major members of this corporation ever since I discovered my pregnancy. The store manager, the softlines lead Paula, and Tammi, who I believe is some sort of assistant manager. I was an employee, and I will explain why I left and why...

Kmart - Wyoming, Casper - Pregnancy Discrimination

Posted: 2013-05-01 by    Anonymous12345678910987654321
Complaint Rating:  100 % with 1 votes
Don Hall seems to show favoritism toward certain employees and make the workplace more difficult for employees he seems to dislike. For example, I feel somewhat stereotyped by this man and there have been jokes made by him towards myself about being pregnant with twins etc, (this was before...

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