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Kmart Stores Customer Care Service

Kmart Stores

1320 James Ave
United States - 47421

Customer Support Phone Numbers

+1 812 275 3022 7 12
+1 812 336 0191 2 0

Kmart Stores Complaints & Reviews

KMart Pharmacy / Closing pharmacy not letting customers know about it

Ryan Simpson on Jan 4, 2017
So i went online to refill my prescription and an error message kept coming up. So i call the pharmacy and i am transferred to CVS. No one ever bothered to tell me that the pharmacy was closing. Two of my prescriptions showed that they needed to be renewed by the doctor and of course i...

Kmart Stores / The dalles oregon kmart employee

Deana Confer on Dec 22, 2016
My son went to Kmart with me and while he was wondering around shopping Erica one of the employees confronted him saying he couldn't be there bacause he had been trespassed. when he told her it wasn't him she was very rude. He went out to our car and cooled off then went back to see proof...

Kmart / Dirty store

Miranda on Dec 22, 2016
I went to Kmart store and was shocked to see all that dirt and dust. Do they ever clean their store? Floor was terrible, covered with spots. I really felt disgusted after visiting this Kmart store. Dust was everywhere, every singe product was covered with it. After I left I immediately...

Kmart Stores / A purchase

Lori Fitzhugh Maxwell on Dec 21, 2016
I wanted to buy a bike and I was going to use pay online and pick up at store. The web page said none available within 50 miles. So I needed to go to kmart to my excitement there were 2 in store. Went to pay and no had to pay 57 not the 30 online. I dont understand a big company like kmart...

Kmart Stores / 30 day return policy when you are 3 days beyond

Rvlori on Dec 19, 2016
Bought a car seat at Kalispell MT store took it to the baby shower in Medford ORE they did not need the one I brought no Kmart in The area brought it back to return but was told I was 3 days past the 30 day return policy. The box was not opened. I called customer service and they refused...

Kmart.com / Electronics

spuds5731 on Dec 17, 2016
There 3rd party vendors have items in stock available . Total lie. Order something never get it . Now have to wait 5 to 7 days for refund for item I never got. Call the company and they want to give you a 10 dollar discount to receive something 2 weeks after Christmas ?? Kmart needs to go...

Kmart Stores / Tv ad

Tony Maroni on Dec 17, 2016
Hi. I like KMart and frequent your store in zip 15317 at least weekly as I want your stores to stay in business. I must admit however that no one I know thinks your " Go Elfing Wild" ads on tv are funny. We all know it is a play on Go "F"Ing wild and it not funny at Christmas time. You...

KMart-Santa Fe NM / Rewards program

OliviaMC on Dec 5, 2016
On the computer for the KMart website, I checked my rewards points before shopping. The site said I had $12 special rewards off spending $50. I spent 65.87 and did not get my $12 dollars off. I have had this happen to me several times. Sometimes it is on the receipt except this time it wa...

Kmart / Not enough cashiers!

Greg on Dec 5, 2016
Last week I went to one of Kmart stores and wanted to buy something. So in the end I left the store and bought nothing. There were a lot of people there, I don't know what was going on, maybe it's because Christmas is soon. Anyway I was standing in a huge line and it literally did not...

Kmart Stores / Everything

Whocares16 on Nov 30, 2016
This store in st. petersburg fl / Kenneth city fl is just horrible from the products to the managers the employees even the damn website. My daughter works here and i dont like how they treat her the dirext manager and the store manageer DONT CARE the store manager said her dnt care about...

Kmart Stores / Texas steer flexcore shoes oil resistant size 9 and 1 / 2

jim Jesenovec on Nov 14, 2016
I have had these for a year and have just started wearing them and they squeak very load and i am unable to wear them, I thought maybe if i wear them a couple times it would stop but that is not the case . I no longer have the receipt as it was almost a year ago and I have had Texas Steer shoes before and never had a problem, so maybe another pair .

Kmart Stores / An employee

Alex Butn on Nov 13, 2016
I have a transgender son who works at the k mart store in crofton Maryland. Another employee there named Kenya has been making harassing comments to my son about being transgender which has really upset him. The most recent comment She made to him was saying he will never be a real man...

Kmart Stores / Service at customer service desk

GMa Lori on Oct 2, 2016
I was treated improperly and in an uncharitable manner at the K Mart store at Astor Place in New York City managed by ----Ward (store staff blocked name of manager so I couldn't take pic of manager sign). I purchased a 24 pack of soda and was told by cashier that customer service would...

Kmart / Damaged product

Mine on Sep 30, 2016
I received a damaged product from Kmart and immediately contacted customer service and asked for a refund. They said that they can't give me a refund but said that they can send me a replacement. There was no other option so I agreed. I sent the defective item back and that's it. I never...

Kmart Stores / Bought an item,picked up wrong size but won't exchange

kay mishue on Sep 19, 2016
I bought a pair of men's shoes but picked up a size larger than I meant to accidentally. When I got ready to wear them realized it was a 12 instead of 11.Tried on only but they refused to let me change them because no receipt. I paid cash and a lots of times don't use rewards card so I am...

Kmart / Employees

Fin on Aug 30, 2016
Recently went to one of these Kmart stores and needed some help. Asked one of the employees for assistance and asked me to wait 5 minutes and promised he'll be back. I said ok and stood there for about 20 minutes instead of 5 and no one came back. So I asked some other employee where wa...

Kmart Stores / Poor return policy

stacee427 on Aug 10, 2016
Purchased a baby stroller for a baby shower on 6/10/16. Told cashier that the shower wasn't until 8/6 but since the stroller was on sale, wanted to purchase it. Was told by cashier that I needed to keep the gift receipt & there wouldn't be a problem returning it for store credit if...

Kmart Stores / Unethical behaviour

Lucia Estrada on Jun 29, 2016
I sent my son Osmani to pick up an order on 06/29/2016 that I placed online at Kmart located in 3825 N.W 7th street Miami Fl 33126 store # 4728 sub-order # 78408703045000 and when the lady who was at the register (by the name of Marcia) told him that she needed to see a photo ID, he said...

Kmart Stores / Received christening dress instead of Minnie Mouse crib bumper

Manderz88 on Jun 28, 2016
I ordered a Minnie Mouse 4 piece crib set that couldn't be shipped directly to my home, so I had it sent to the closest store for pick up, which happened to be at 21st Street in Tulsa, OK. I live an hour or so away from there so I asked a friend who lives closer to Tulsa to pick it up for...

Kmart Stores / Bikes

DeLuise on Jun 28, 2016
I purchased 2 bikes online for pickup in the Elmwood Park store. Before I headed to the store I called to make sure the bikes were assembled. I was told 1 was and the other was not. I asked if the 1 could be assembled and was transferred to the manager which I had to explain the reason for...

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