Kijiji Canada’s earns a 1.3-star rating from 102 reviews, showing that the majority of online classifieds users are dissatisfied with buying and selling experiences.
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Auto body work in Edmonton
Hello l got this ad from your site about some auto body work his name is John Wood got some work done and he is a thief he drove my truck to pick up stuff used my tank of gas got paint on my carpet and told me to talk to his hired man but left my truck with him john wood he will ripe people off drive their vehicles nd do damage to the inside of the vehicles he should not be able to put as on your sites for auto body work he is a thief and a liar ok and hope u guys do the right thing and pull his ad.
Desired outcome: pull his ad off your site .
Confidential Information Hidden: This section contains confidential information visible to verified Kijiji Canada representatives only. If you are affiliated with Kijiji Canada, please claim your business to access these details.
Kijiji customer service
I wrote a nice ad as a female asking to make female only friends. I received an email back that someone else said that they also received- it was posted on reddit ! Sorry for the trouble, but it looks like one of your Kijiji ads was removed. Here’s the scoop! Kijiji is a great resource when you’re looking to make new friends! Ads for personals (including...
Read full review of Kijiji CanadaPromoting my AD
I paid Kijiji to promote my ad by listing my AD as "URGENT"
but the word "urgent" instead of being shown on the scroll list next to my AD (to draw the buyers' attention) It can only be seen when my AD is opened. This defeat the purpose of getting buyers' attention.
I want to be reimbursed, since I paid for nothing!
Thank you!
My email is [protected]@yahoo.ca
Claimed loss: $12.59 CAD
Is Kijiji Canada Legit?
Kijiji Canada earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Kijiji Canada. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Kijiji.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Kijiji.ca has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Kijiji Canada and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Adult content may be available on kijiji.ca. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.
However ComplaintsBoard has detected that:
- While Kijiji Canada has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 7% of 102 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Kijiji.ca to appear inactive or unused, such as technical issues or a temporary shutdown. In any case, if you are having trouble getting a response from the company or recovering your money, it may be wise to take further steps to protect yourself, such as seeking a chargeback from your bank or contacting a relevant consumer protection agency.
- We conducted a search on social media and found several negative reviews related to Kijiji Canada. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Unprofessional very poor customer service!
Extremely unprofessional and poor customer service! Useless and rude agents! Your service is just a shame! Agent called hassan is useless and very unprofessional! Train and teach your staff how to deal with the customers and to listen what they are asking instead of saying lies to them and terminating the chat! I am trying to place an add in my account...
Read full review of Kijiji Canadamechanic
hired a mechanic off kijiji to fix car, he came over looked at car and told me to give him $1000 up front for labour and he would go pick up parts and come back next day to fix, he never came back, he took off to newfoundland, his name is shawn, he would not return my calls, finally weeks later he told me to stop harassing him or he would beat me up and set my house on fire,
his ad is number [protected]
i already red flagged this twice on kijiji, and on one has done anything about it
Claimed loss: $1000 dollars
Desired outcome: permanently ban him from placing ads on kijiji
Kijiji deleted my paid ads and blocked me from posting
I have been raising small breed puppies and also rescuing animals for 34+ years. I am a Member of the Alberta SPCA, I follow all the VMA (Veterinary Medical Association) guidelines, have hundreds of happy customers who can vouch for me, have Veterinarians who can vouch for me. Kijiji deleted my PAID ads and blocked me because of a couple of people I...
Read full review of Kijiji CanadaFree ads posting services
They suddenly deleted all my ads and revoked my posting privileges…here is their reasoning:
Kijiji has changed its mind. All of your ads are going to be deleted and you cannot post your forum on Kijiji any more.
The reason they have given me is that your ads exist only to move users outside of Kijiji.
—-
What hypocrisy…people post ads on Kijiji to promote themselves why else would anyone place ads anywhere for…?
Desired outcome: Kijiji should be more tolerant of ads like mine that promote their own business…
An add using our house adress
Im the homeowner of this adress 46 Norice I have been getting people show up at our front door. We have never put an add in here. Please reach out to this person and have them remove our adress. I have filed a police report cause we think this is fraud and will be sending the information (pictures) of the people that have come over. They are coming cause they see our adress. This is a house not a townhouse
OttawaAd ID [protected]
Room for rent in westend townhouse
$700
Posted 7 days ago
46 Norice St, Nepean, ON K2G 2X6(View Map)
Desired outcome: Remove add or have the person put their own adress in the add
Ad service
I placed an Ad and paid upfront for three months. The Ad got no view in more than a week. I kept approaching them and same representative everytime advised me to change search words, teach rtc. I tried everything and still no results. They refused to refund anything as they have no refund policy.I am extremely pissed as I paid 150 for a non performing Ad. Plus when I check it, it kerps showing Add on for bumps etc. I purchased a setvice with built in bumps but looks like Kijiji just wants money and would not guarantee satisfaction. I wish I could report them somewhere or sue them to change their crappy customer service and policy to not refund.
Room rental
I recently responded to an add on Kijiji for a room rental in the amount of $550 a month. we got to know each other via text and I ended up renting the room. for the first month everything was fine, until he had asked me for the key as he was going to make duplicates. I had thought nothing of it however when I then ask for the key back after I paid $400 of the rent he had asked me to vacate the premises and informed me that the police were on there way and that he would tell them I had assaulted them and stolen property as well should I not vacate. These are all lies however, I did pack a bag and leave the premises. When I then later returned to retrieve the rest of my belongings he had said to come back and he'd have them in the hall. So I waited as he packed up what we had left, and he had placed my belongings in the hall. However more than half of my belongings, electronics especially we're not with my property, he also destroyed pictures of my family including some of my newborn child in the process of packing, placing them with cleaning supplies that split everywhere and wrecked a few other items. When I had informed him of the missing items and wrecked things he had said that I was S.O.L. ([censored] outta luck). And again threaten me with the police which I then waited for they never arrived.
Desired outcome: I would like my electronics and whatever property back and to be reimbursed rent the amount of $400.00 I gave him for the month of July.
deleted puppy ad
Hi.
I've had a ad up for puppies for sale on kijiji and most recently the ad was taken down. I inquired on your chat service why and all it would say is that I violated the terms of the site then it closed the chat. I have no idea what I did wrong and my ad looks similar to all the other ads on kijiji.
Can someone please get back to me regarding this?
Thanks.
Sandi Gibson.
Desired outcome: To re-instate my ad. Also like an explanation of the wrong doing so I can correct it.
I have a complaint about a kijiji user that names them self Micheal https://www.kijiji.ca/o-profile/81178123/listings/1
Hi,
I have a complaint about a kijiji user that names them self Micheal https://www.kijiji.ca/o-profile/81178123/listings/1
I believe this person is part of a larger group of individuals who harass and scam people online, so they can aggravate the sellers to the point where they lower their asking price.
I am reporting them to the police as well. I've had this harassment from different user names every time I place an ad on kijjij.
These individuals seem to harass more by via text message than by phone. Sometimes they say "IS THIS STILL AVAILABLE?"
Or the text starts out as a normal conversation and then with scramble replies that dont make any sense.
I even give my phone number so they can explain better by phone what they are actually trying to say.
Most of the time they wont even call, and if they do call to arrange a viewing of the item they rarely ever show up. And if they do drop in, they are always late for some reason, and change their mind and no longer want the item.
This is how they scam people. They aggravate until you lower your price and they buy the item and sell it for top dollar.
Here is an example of the recent text I received...
SCAM:
Hello is this still available
1d
ME:
It Is
1d
SCAM:
Is it certified?
1d
SCAM:
Any accidents?
1d
ME:
Its been certified twice last year. Second time was because I never realized I had to register my plates, I just figured that was all taken care of on the first safety.
23h
ME:
I will certify for $24,700 or as is for $21,000. Does not need anything for safety I just dont have time at the moment. If I have to take the time, than, I will ask more money for my time, or I will just keep my FJ.
23h
ME:
Never any accidents.
23h
ME:
I have the history package from when I bought the FJ. No accidents.
22h
SCAM:
I’ll certify it but only if my mechanic can verify it doesn’t need anything to get certified
22h
ME:
How does that work? And what could it possibly need since last fall? I have the both safeties dated.
22h
ME:
You can call me so you can explain how it works your way so i can understand better thanks [protected]
22h
SCAM:
You what to charge over $3000 more to certify it and you expect me not to be suspicious.
22h
ME:
I already explained to you why. Its about not having time. If your so suspicious and paranoid call me and come see the vehicle.
22h
ME:
Take it fo a test drive
22h
ME:
If you call me I can explain my busy life
22h
ME:
Call me, I dont have time to text back and forth. Dont waste my time. I have other things I need to do today. So call or this text conversation will be over. My ad specifically says Dont waste time texting in pre-school message for my phone number.
22h
SCAM:
I don’t care what your ad says. I can ask questions first and if you don’t like it then too bad.
10h
ME:
If you message me again I will report you to the police for harassment. You been warned!
36m
SCAM:
If you threaten me I’ll report you to police. You’ve been warned!
41m
The above was just one example of many. This has been ongoing for years.
Regards,
Darren Durepos
Desired outcome: I would like them arrested charged and band from kijiji and all online activity. Also, I will be filing a law suite.
Banning blocking users, no privacy concerns for sellers, no resolutions or time constraints, just forever banned...
Banned because we refuse to sell high price items from our personal house address and not provide number or personal email!
They do not care that sellers are a target for daily robberies!
Instead they banned us because we refuse to give out details of our personal life.
Instead they send a generic email reminding us we are forever banned from creating any new accounts!
They have so many complaints that they cannot even pay enough customer service reps to resolve all the daily issues they have.
Yet, disgusting sellers somehow are still allowed to post!
Yet, many can "report" ads and get the user blocked so easily without a human actually reviewing its validity or even care to.
Someone please make a new platform as their rivalry... Its about time
Someone else takes fame away from them!
2021 house hold blocked, whole house, phones and home computer.
went to friends house using our phone used their internet service now their whole house cannot use kijiji.
contacted multiple times for resolution and better business bureau now we can make account, reply to ads and it immediately says the seller "read" the msg but it didnt actually go thru. we tested this by replying to friends ad, and no such message even when thru.
recently to add to the anger, we posted ads that kept on getting removed, reported with no reason, but we paid every time we posted an ad... 20 bucks.. 5 paid ads later we stopped. a week later no refunds for the 31 days of ad services we bought was refunded. and no replies from kijiji still. only one generic email was ever sent, saying we are disabled and cannot make any new accounts.
all20+ of us are pulled in this bullsh t and no resolution. we brought it to our local new station also and no resolution.
it states that if enought people "report" an add, their computer system automatically deletes the post. so competitors can sit on the computer and spam all others ads and get deleted ? how fair is that.
in search on the internet we are not the only one that has this complaint. someone needs to do something about this company.
Suspicious email from Dylan [protected]@rts.kijiji.ca
As soon as I went back to my email to find his contact info, it had disappeared. Don't know if you can track him or not, but sure would like to see a stop to these
Hello. The dining set you are selling interests me. Still available?
20h
Yes, it's available.
16h
Hello again. I intend to purchase the furniture. I think it'll be a perfect addition to my parent's new apartment. Is it sturdy and in proper physical condition? Are there any visible blemishes, cracks, or loose legs on chairs and tables?
6h
there are two leafs to the table, and one has a scratch from moving on it. One chair was repaired with screws and glue when a leg came off. It is all sturdy and in good shape. We use it every day and have no problems. The china cabinet is just like new.
1h
Ok great. I just wanted to be sure about the condition because I won't be able to come and inspect it or pick it up myself due to my work; I am a nurse. However, my parents are relocating soon, so I'd love to proceed with a deal.
43m
I can mail you a certified cheque for the full amount and after you receive it and cash it, I will hire a moving company to transport the dining room set to my parent’s house.
Let me know if that works for you. Thanks
43m
no thanks. This set is obviously not for you
14m
Please do not contact me again.
ad allocation
Cannot state date and time because it has everyday lately.
It is really xxxxx cannot use the word I want to, too describe the anger I feel when search under a category for instance " Painter needed" I get a whole list of names of companies or individuals looking for work. TOTALLY, TOTALLY in the wrong category.
It cannot be that hard to have the ads in the right place, unless you don't care wheter the ad is relevant and just want the money.
I will tell you though as a person using the site it really gets me angry.
Desired outcome: I would just like to see the right posts in the right categories
Ads
Recently Kijiji removed my add an blocked account for "multiple accounts". I have only one account which I have been using for 10 years. I never had any problems. I started to advertise puppies on Kijiji and immediately got blocked. I am reputable breeder with 10 years of breeding experience. I only breed pugs and french bulldog which is 2 breeds from 3 allowed. I try to keep rules to the best. Never posted more than allowed. I do not know all other accounts and how they relate to me. Please, help me. I need find home for my poor babies. I do have business license to sell puppies.
Kijiji account
Recently Kijiji removed my add an blocked account for "multiple accounts". I have only one account which I have been using for 10 years. I never had any problems. I started to advertise puppies on Kijiji and immediately got blocked. I am reputable breeder with 10 years of breeding experience. I only breed pugs and french bulldog which is 2 breeds from 3 allowed. I try to keep rules to the best. Never posted more than allowed. I do not know all other accounts and how they relate to me. Please, help me. I need find home for my poor babies. I do have business license to sell puppies.
Customer discrimination
Kijiji Canada discriminate against Canadians, They block ads. They even block account, That is pure discrimination. Their business license should be challenged. I have been stalked thru my kijiji ads sby a previous tenant. Here here how it works. Thye can block ads or account completely disregarding Canadians human rights laws and they use malicious complaints against your ads from anybody.
Desired outcome: i have tried to explain to KIJIJI and it is like taking to a dictator.
Ad problems
Hello,
I tried to post on Kijiji posting and I posted my puppies. They are pure westies born on Nov 15, 2022. They are getting big already and I want to sell them on Kijiji. Please help me resolve my problem on why I cannot post and why they disabled my account without telling me the reason why. I did it on 2 accounts because one was not working. I figured out that they IP banned me and now I can't post. I truly did not know that I was not allowed to do that, I would not have done that if my first account didn't have problems.
I just tried to solve it on my own and now I do not know what to do.
If there is any person that is god sent, please help me out on this matter.
Thank you for much for any help that I can get.
Desired outcome: I would like them to add my post back.Thank you.
Pets sale
On December 26th 2022 I payed kijiji 16 $ to post ad trying to find new home for my dogs, they took the money and didn't post ad.
Desired outcome: money returned or ad posted
Kijiji Canada Reviews 0
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Overview of Kijiji Canada complaint handling
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Kijiji Canada Contacts
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Kijiji Canada phone numbers+1 (866) 545-4546+1 (866) 545-4546Click up if you have successfully reached Kijiji Canada by calling +1 (866) 545-4546 phone number 1 1 users reported that they have successfully reached Kijiji Canada by calling +1 (866) 545-4546 phone number Click down if you have unsuccessfully reached Kijiji Canada by calling +1 (866) 545-4546 phone number 0 0 users reported that they have UNsuccessfully reached Kijiji Canada by calling +1 (866) 545-4546 phone number
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Kijiji Canada emailssupport@kijiji.ca100%Confidence score: 100%Supportdonot-reply@kijiji.ca79%Confidence score: 79%
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Kijiji Canada address500 King St. W., Suite 200, Toronto, Ontario, M5V1L9, Canada
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Kijiji Canada social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 01, 2024
Most discussed Kijiji Canada complaints
banning usersRecent comments about Kijiji Canada company
Auto body work in EdmontonOur Commitment
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Avoid dealing with unreliable individuals like John Wood. Take immediate action by reporting him to Kijiji and leaving detailed reviews to warn others. Seek out reputable auto body shops with verified reviews and professional standards. Protect your property by choosing trustworthy services and avoiding anyone who shows signs of deceit or unprofessionalism. Always prioritize your vehicle’s safety and integrity.