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Keranique Customer Care Service

International Hair Institute LLC

Keranique, LLC., PO Box 1366
Jersey City
New Jersey
United States - 07030

Customer Support Phone Numbers

Phone:
+1 888 237 4131 11 6
Mobile:
+1 800 884 6470 2 0
Work days:
Mon24h
Tue24h
Wed24h
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Contact Form
http://keranique.com/customer_service
 
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Keranique Complaints & Reviews

Keranique / Hair regrowth

Te
Tealisa Davis on 2016-05-21
I tried the free trials canceled both the hair and provitamins within the thirty days paid the 38.41 or whatever I was charged both times only to be charged 59 dollars that over drafted my account and have customer service say I never canceled or returned my products even though their...

Keranique / Sneaky business model

Ch
Charles Packer on 2016-05-18
Keranique has a confusing (and clever) business model that could soak the unwary for at least $160. This is what happened to my wife. It could happen to you, too: You will see its ad on TV. You will be lured by a "free trial" offer. But perhaps you will think you are getting a free sample...

Keranique - Alabama, Northport / Keranique

Cl
Clvrleaf on 2016-05-12
Fraud charges, charged over $200.00 for free trial and my banks fraud department actually contacted me Cancellation of free trial same day, by 2 emails and phone call Bank just today had to reverse 2 charges, for this month, which r 1/2 of the original "free trial" charges last month All...

Keranique - New Jersey, Hoboken / Hair growth product, and vitamins

Ro
Ronda Lundberg on 2016-05-10
Purely a scam, I have received NOT; any type of bill, receipt, breakdown and explanation of charges, how many months of added fees Keranique will keep charging me for a product I cancelled, we are now up to hundreds of dollars for one bottle of cheap vitamins and one "free" sample box of...

Keranique / Unauthorized credit card charges

An
Anonymous5868 on 2016-04-12
Earlier this year, I responded to the offer to try Keranique products. I complied with its request to provide my credit card information to pay for shipping and handling and subsequently discovered that they had charged my account $79.95. I then received another package from Keranique (in...

Keranique - New Jersey, Hoboken / unauthorized credit card charge

Ka
Kathy Carter on 2015-12-11
I order free trial, cancel in 30 days, which I did, next, time went by, my bank keep calling me, saying they are trying to get in my account, I told them no, they keep on trying and got in, first of the month, this was in October, I'm on fix income, they told me they are not giving my...

Keranique / i only did the trial and im still being charged on my acct

Re
Reviewer63847 on 2015-12-05
I only did the trial and then my card was trying to be double charged that my credit card company shut down my card and it was reported as fraud activity. So I got a new card not giving the new information and somehow they got it and still charging my account !!! I would like for this to stop

Keranique / Hair Products

Re
Reviewer76994 on 2015-10-19
I answered an ad for a sample of your products for shipping and handling cost of $4.99 paid by credit card. Subsequent, I received a package from the company for $79.95. Since the product caused crusting on my scalp, I requested to cancel the automatic purchase. I received a second package...

Keranique/International Hair Institute LLC / unauthorized charges to my account

Ag
Agnes Faagata on 2015-07-23
This is the same Company with the Bellaplex also of NJ. They said on line just a free to test whether we like it...so sorry the more I used this shampoo or product the more my hair is so thin and my hair easily fell off. I've checked my account 2 or 3 times amount of money withdrawn...

Keranique & Bellaplex - New Jersey, Hoboken / Deceptive Practices

Ra
RayT.1950 on 2015-07-21
My wife ordered sample products of Keranique and Bellaplex online, for which shipping & handling was paid with my credit card. At the time, we didn't know they were owned by the same company, Urban Nutrition, LLC, according to the Better Business Bureau in New Jersey. Nothing else wa...

Keranique / Membership

Ma
Marvin Parms on 2015-07-08
Marvin Parms 1964 Hibbard Drive Stow, Ohio 44224 330-686-7702 marvinparms@neo.rr.com Re: COMPLAINT : KERANIQUE, HAIR SYSTEM I believe, this complaint is about a company by the Name Keranique on March 8, 2015 a order was place, over the telephone for this kit called Keranique hair...

Keranique / Fraud-withdrawal Of Money

Pe
Penny White on 2015-07-01
I was told in order to get the products I only had to pay shipping, I did. Today I look at my account and see that I was charged 85.00 from Keranique. I called they told me I could not send the products back, asked for a manager given the name Blake, I called later both female...

Keranique / Charge for product not ordered, nor received.

Ra
RayT.19050 on 2015-06-28
I ordered a free sample of their product for my wife. We received a small box with no billing attached. A few months later, I received a call from my bank that the company was trying to place a charge against my credit card. The representative who called me said they had received some...

Acm Keranique / Charge for trial use

Bs
bsheely on 2015-05-30
I only sent in for trial and now they are charging my credit card, i didnt tell them to continue sending me products and charging my card. I want that put back on my card, i also sent back the next shipment they sent me. And still i see on my bank statement another charge for 7.95 along with the 79.95

Keranique - New Jersey, Jersey City / charges

Pa
Patricia M Eidson on 2015-05-13
I ordered this for my sister-in-law. She was suffering from a brain tumor. Before she had a chance to use it she died. I notified the company not to send anymore, and the reason. I paid the first shipping charge. Did not realize they were going to charge me 79.95 for that shipment. I wa...

Acm Keranique / Refund NOT issued for Returned

Xo
xoxo2014 on 2015-02-03
July 31 2014 I ordered KERANIQUE 888-237-4131 per TV advertisement & I was charged $7.95 shipping cost. Product did not work as Advertised & I cancelled the order August 13, 2014 & Charged $7.47 shipping cost of their "return Label". I was told that they need to sent me the "Return Label" & I...

Keranique Hair Regrowth / it's doesn't work at all, awful and steal your money

Ma
mariar mora on 2014-11-23
I ORDER A KERANIQUE TRIAL FOR 4.99. DOLLAR. THE FIRST ORDER THEY SEND ME THE FULL AMOUNT OF THE PRODUCT. IN WHICH I THOUGH IT'S WAS THE TRIAL FOR 4.99, THEN I CALLED, THEM TO CANCEL MY ORDER BECAUSE IT'S DIDN'T WORK AT ALL. I STARTED TO LOSSING MORE HAIR AND MORE. UNTILTODAY...

Keranique - New Jersey, Jersey City / deceptive business practice

De
Deception Hater on 2014-11-05
I saw a TV ad for free trial of Keranique Hair Regrowth Product. I went to their website to read about the product and did not see anything about a cost other than having to pay shipping fees. I know now that it was in the fine print because their customer service folks pretty much told me...

Keranique - Massachusetts, Framingham / Unauthorized charges

De
Denise Fitzgerald on 2014-10-30
This company will go to any lengths to charge your card after cancellation..and they do not disclose all information..After signing up for Free 30 day trial, cancelled on 15th day, returned unused products, as requested on the 15 th day in their postage paid box they sent, after even...

Keranique - New Jersey, Jersey City / Unauthorised withdrawal

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Gulshan Ghawi on 2014-10-17
I was lured into trying the Keranique hair loss system and paid with my debit card for S & H.I called before the 30 day trial ended and spoke with a rep(Martina) letting them know that the shampoo caused itchy scalp and made my eyes red just with two washes.She said that I could return it...

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